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  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat for Windows and Mac

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792 results found

  1. Can't search for documents in Google drive when adding a contract to Adobe Sign

    When I use the Google Drive File Picker in Adobe Sign and trying to search, the result is always blank. The same search in Google Drive shows the files I'm looking for.
    macOS 10.12.6 using Chrome Version 60.0.3112.90.
    The problem occurs on different adobe sign accounts and different laptops.

    2 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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    Need Info  ·  Amboo Srivastava responded

    We apologise for the issue you are facing. We need some more information from you to be able to investigate this further:
    1. Do you see a completely blank file picker dialog? Or you see the file list but search returns 0 results in Google Drive files?
    2. Can you please try quitting all Chrome browser instances (check that no Chrome instance is running in activity monitor) and then re-try?
    3. Do you observe the same on Windows too?

    Thanks,
    -amboo

  2. Adobe Sign modifications after signature

    Creator should be able to modify document after signature, but to be sent to other signed party for approval.

    14 votes

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    2 comments  ·  Adobe Sign  ·  Admin →
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    Amboo Srivastava responded

    Thanks for raising a feature request.
    We would forward it to the management and let you know whenever we add this support.

  3. Signature not synced

    Signature Created in Adobe Fill and Sign Mobile App is not available in Desktop Version of Acrobat. Signatures are not getting synced. Even though the Adobe ID is same.

    3 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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    Need Info  ·  Amboo Srivastava responded

    We apologise for the issue you are facing. We are however not able to reproduce it.

    Can you please try the following steps and let us know your results:
    1. On Desktop, sign out from Reader/Acrobat
    2. On Mobile, sign in with your Adobe id, create a signature/initials and wait for sometime (for signature to sync). Try to sign a simple PDF document
    3. On Desktop, launch Reader/Acrobat, sign in now, open a PDF and go to Fill &Sign app. Open a simple PDF and try to add signature/initials now. Do you still not see the signature created on mobile? Please let us know

    Thanks
    -amboo

  4. where cc is loaded on a particular machine, why does opening adobe acrobat dc not automatically sign you in, when cc is signed in??

    Adobe cc fails to sign in at startup, but when it is signed in opening an adobe dc attachment still fails to sign in to use signature.

    Windows 10 pro (64 bit) running on a dell xps 15" 4k screen 2017 laptop.

    2 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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    Need Info  ·  Amboo Srivastava responded

    We apologise for the issue you are facing. Are you still having this issue?

    After you have signed-in in CC and launch Acrobat, you need to wait for a few seconds before the signing-in process completes in Acrobat.

    Thanks,
    -Amboo

  5. アドビIDのパスワード設定がアルファベット文字（半角）をラテン文字と認識せず、アドビIDを取得できず、購入したアクロバットが使えない！！詐欺だ！！金かえせ！！

    アドビIDのパスワード設定がアルファベット文字（半角）をラテン文字と認識せず、アドビIDを取得できず、購入したアクロバットが使えない！！詐欺だ！！金かえせ！！

    1 vote

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    3 comments  ·  Adobe Sign  ·  Admin →
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  6. Bounce Back/ Undelivered Report

    We need the ability to generate a report that shows agreement sends that are not delivered or have bounced back. This report needs to have date ranges, so the user can pull more than just a few days of activity at a time.

    4 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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    Amboo Srivastava responded

    Thanks for your valuable feedback. We have taken a note of it. Will keep you posted.

  7. Why can't we have a watermark removal option

    1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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    Need Info  ·  Amboo Srivastava responded

    Thanks for your feedback. Can you please elaborate on the problem you are facing?
    1. Are you working in Acrobat/Reader?
    2. Do you want an option to remove watermarks from an un-signed PDF document or from a signed PDF?
    3. Do you want to remove watermarks from PDFs you created or the documents you have received from others?

    -Amboo

  8. Upload from OneDrive

    For AdobeSign allow users to upload documents from Onedrive.

    2 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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    Amboo Srivastava responded

    Thanks for raising a feature request.
    We would forward it to the management and let you know whenever we add this support.

    Thanks,
    -Amboo

  9. Adobe Sign adds a blank page after every page on imported Google Documents

    Adobe Sign adds a blank page after every page on imported Google Documents. I didn't find Adobe Sign as an option so I filed this under Acrobat. When we save the document to Word docx the problem does not occur.

    3 votes

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    1 comment  ·  Adobe Sign  ·  Admin →
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    Need Info  ·  Amboo Srivastava responded

    Thanks for reporting this. Can you please elaborate on your problem, with steps to reproduce the issue? Also, please share a screenshot/bugfile, if possible, that demonstrates the issue.

    Thanks,
    -Amboo

  10. Adobe Sign - Invidual Plan

    I believe that in invidual plan there should be: Branding, Social authentication, Advanced forms, Leanguages and Advanced Workflows.

    By my opinion it could save lots and time and problems for Adobe Sign's users. :)

    19 votes

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    Under review  ·  2 comments  ·  Adobe Sign  ·  Admin →
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  11. Adobe Sign - add a feature to allow the recipient to view multiple attachments

    you can send multiple attachments through adobe sign however the recipient receives the docs as one merged file. It would be helpful to allow the recipient to view the docs the way they were sent; as separate attachments.

    5 votes

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    1 comment  ·  Adobe Sign  ·  Admin →
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    Amboo Srivastava responded

    Thanks for raising a feature request.
    We would forward it to the management and let you know whenever we add this support.

  12. Password Authentication for Adobe Sign

    Adobe Sign has a major flaw. The product allows you select Password Authentication to require signers to enter a password before signing, but once signed, the signer no longer has to enter a password to access the signed document. This is a major security flaw. If I am having a signer sign something with personal identifiable information, the signer should have to enter a password both when they sign the document and attempt to view it later. This seems like a very easy addition for Adobe to make and would substantially improve the security of the signing process. Please contact…

    12 votes

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    2 comments  ·  Adobe Sign  ·  Admin →
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    Amboo Srivastava responded

    Thanks for your feedback. We will inform the engineering team about this request and will keep you posted with further updates.

    -Amboo

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