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Acrobat for Windows and Mac

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32 results found

  1. In an earlier version of DC I could erase the wrong information in paint, save and close that page. Go back to the original document. I try this with this new version but DC can not open MS paint at all.
    OS version: Win11 21H2
    Adobe version: Adobe Acrobat Pro DC 2021.001.20149

    1 vote

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    Resolved  ·  2 comments  ·  Editing PDFs  ·  Admin →
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    1. 비디오 추가 후 블랙화면
      비디오 추가 시 <미디어에서 포스터 검색>으로 설정하였음에도 영상 첫 장면이 아닌, 블랙화면으로 제시됨

    2. 영상 종료 후 2차 재생 불가
      영상이 끝까지 재생되어 종료되고 난 후, 재생버튼이 나타나지 않아 영상을 다시 볼 수 없음

    3. 버튼 추가 시 미디어재생 동작을 선택할 수 없음
      2번의 문제를 해결하고자 재생/정지 버튼을 추가 하려 했을 때, 동작선택을 <미디어재생(Acrobat 5 호환)>이나 <미디어재생(Acrobat 6 이상 호환)>을 선택하면 아래와 같은 알럿창이 뜸
      "이 페이지에서 선택할 수 있는 Acrobat 5/Acrobat 6 이상 호환 미디어가 없으므로 동작을 만들 수 없습니다."

    4. 버튼이 동작하지 않음
      재생/정지 버튼의 동작을 <멀티미디어 작업(Acrobat 9이상)>으로 선택하고 추가했으나, 버튼이 동작하지 않음

    5. 영상을 삽입하여 만든…

    3 votes

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    Resolved  ·  1 comment  ·  Editing PDFs  ·  Admin →
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  2. I need to do a simple redaction on a file but it has ballooned in size just from adding redactions on a few pages, representing more than a 3x increase in its file size.

    This now makes it too large to send where I need to send it, considering the recipient's file size limits for anything being sent to them.

    What can I do to fix this!?

    This is a terribly URGENT issue that needs to be resolved immediately.

    • TIME SENSITIVE, URGENT SOLUTION REQUIRED!
    1 vote

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    Resolved  ·  0 comments  ·  Editing PDFs  ·  Admin →
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  3. Da mein Video in einer aus PowerPoint exportiertem PDF nicht abspielbar ist (mangels Flash-Support) habe ich das Video nachträglich über das "Rich-Media"-Werkzeug in das PDF eingefügt. So ist es zwar abspielbar aber bei den Steuerelementen lässt sich nichts einstellen. Ob ich dort "keine" oder "Alle Steuerelemente" auswähle ändert nichts an der Darstellung. Es werden keine Steuerelemente angezeigt. Auch das Feld mit der Farbauswahl lässt sich nicht anklicken. So kann man das Video im PDF mit einem Klick darauf zwar starten, aber nicht mehr anhalten oder erneut starten.

    1 vote

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    Resolved  ·  2 comments  ·  Editing PDFs  ·  Admin →
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  4. It used to work fine until a couple of weeks ago. Now I get the following popup "Adobe Acrobat cannot start the image editing application you've specified. Verify the image editing application location on the Content Editing panel in Preferences". I did as instructed...and added the path to MS Paint program. I restarted the Adobe DC several times, but keep getting the same popup. Every time I go to check the Preferences, it shows the correct path. Adobe just fails to open MS Paint.

    3 votes

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    Resolved  ·  amukherj responded

    Happy to share that this issue has been addressed in the latest release (Sep 2022)

  5. under MacOS Mojave 10.14.4 (18E226) in Acrobat Pro version 2019.010.20098 when we try to perform run a preflight fix (generate 2 mm bleed), Acrobat can't do it telling there was an error but not showing what error. The same fix applied on the same file using the same version of acrobat works perfectly under MacOS 10.11.6 - We tested it on different machines with the latest version of MacOS and Acrobat.

    27 votes

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  6. It should not convert automatically. Firstly it should ask e.g. Do you want to convert the text into editable. Yes or No.

    1 vote

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  7. Every time I try to edit any pdf file Acrobat constantly crashes.
    The problem arised after last update of Acrobat Pro.

    Acrobar Pro Version 2018.011.20035
    Win10 Pro x64

    PDF editing in Acrobat environment is crucial for our workflow.
    Please, HELP!

    1 vote

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    Resolved  ·  3 comments  ·  Editing PDFs  ·  Admin →
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  8. "edit text and images" tool keeps crashing the app when i select it.

    1 vote

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    Hi all,

    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.html

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -ashu

  9. To reproduce the crash

    Open or create a PDF file

    Select Tools, Edit PDF to open the Edit menu

    Select the Edit icon

    Windows shows error:
    Adobe Acrobat 2017
    Adobe Acrobat 2017 has stopped working Windows can check online for a solution to the problem
    Check online for a solution and close the program
    Close the program

    I as using Window Server 2012 R2.

    1 vote

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    Hi,

    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.html

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -ashu

  10. Whenever I try and edit a PDF it crashes every single time. I have uninstalled, restarted, reinstalled, ran fix the install, made sure protected view was off, made sure it was activated with Adobe distiller. I have tried everything on this page. I am running windows 7 on a brand new computer.
    https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

    1 vote

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    Hi,

    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.html

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -ashu

  11. I used to be able to have thumbnails show up every time I open a .pdf. I open very large file all the time, so it's very nice to be able to set thumbnails to be visible as a default instead of having to request it with each new document

    5 votes

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    Resolved  ·  1 comment  ·  Editing PDFs  ·  Admin →
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  12. Currently I have to push 4 or 5 buttons to get a scanned document to be text recognized. I'd like a one-button solution. Perhaps it exists. Using Acrobat Pro DC on a Mac.

    Architecture: x86_64
    Build: 17.12.20098.240878
    AGM: 4.30.71
    CoolType: 5.14.5
    JP2K: 1.2.2.38798

    1 vote

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    Resolved  ·  Lovekesh garg responded

    Closing this thread as, got confirmation from Scott that the option I suggested worked for him.

  13. i can't create text smaller than size 6?

    1 vote

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    Resolved  ·  1 comment  ·  Editing PDFs  ·  Admin →
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  14. I went to crop a PDF to its printer marks and happily pressed the Crop tool in Edit mode. then selected the atre I wanted to crop, then had no idea how to apply the crop....nothing in the interface tells me I'm at the stage where I can now execute the crop. Everything is greyed out and only the Crop icon is available. I had to hit the Enter key to do it. Why is there no way to execute the crop, once the area is selected? Everything is done via the interface until the actual crucial part of the…

    4 votes

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    Resolved  ·  2 comments  ·  Editing PDFs  ·  Admin →
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  15. Spent hours editing a PDF document only to re-open after saving it and find the entire document was missing characters. Randomly omitted letters throughout the document with white spaces. It is 15 pages of unprofessional unreadable **** now.

    2 votes

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    Resolved  ·  0 comments  ·  Editing PDFs  ·  Admin →
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  16. My professors take out certain parts of their powerpoints so students have to go to class to be able to fill in the PDF of the powerpoints. But, sometimes, I need to fill in equations but there is no way to add them like you can in Microsoft's equation editor.

    2 votes

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    Resolved  ·  4 comments  ·  Editing PDFs  ·  Admin →
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  17. As a student, I love adobe acrobat. I use many PDFs for research projects, and need to draw lines easily and do some equations using my touchscreen. It would be great to have a pen in the quick access tool bar, instead of having the bulky comment tool bar on top. Maybe i'm missing the option, but I'd love to see this. A competitor to one note?

    2 votes

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    Resolved  ·  5 comments  ·  Editing PDFs  ·  Admin →
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  18. Acrobat Pro DC loads the attached PDF file correctly but when try to edit it gives the error “Adobe Acrobat has encountered an unknown error”.

    3 votes

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  19. Is it possible to load new fonts into Adobe Acrobat Pro DC. I have some documents that require editing however the required fonts are not currently in the system

    10 votes

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