242 results found

1. Fix the mess you made in my adobe files.

   Just fix the totally screwed up s pile you have made of my adobe files which I can no longer open, attach to emails or send to dropbox. I have one file which is large 10 MB but which was fine two years ago. it represents two months of a building design which I now require and which will not open. Same story with numerous other files as well. Thanks for nothing. I will spend a small fortune now paying a tech to sort this spile out. Your unrequested update a year or so ago totally f'd my adobe files library....and while Im at it, here is a novel idea...perhaps employ some real people to whom one can speak about dealing with and fixing the myriad problems that were part of your recent packages.

   Just fix the totally screwed up s pile you have made of my adobe files which I can no longer open, attach to emails or send to dropbox. I have one file which is large 10 MB but which was fine two years ago. it represents two months of a building design which I now require and which will not open. Same story with numerous other files as well. Thanks for nothing. I will spend a small fortune now paying a tech to sort this spile out. Your unrequested update a year or so ago totally f'd my adobe files… more

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   1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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2. Font glitch in combined pdfs

   When combining multiple pdf documents, it's been found that if those documents were batch-converted from docx to pdf through Windows Explorer right-click 'Convert to PDF' option, combined as sub-sections/parts/chapters, then combined together again to generate a complete document, that the final compiled pdf document will generate numerous font glitches in specific font types.

   While the first-stage pdf conversions & combine-as-pdf (step-1&2) appear normal, when the resulting pdfs are combined into a single pdf file (step-3), the font glitches occur. This may manifest of dropped letters, unexplained spacing, odd formatting, or otherwise unintelligible text. We noticed this in our section headers in bold text.

   We have not tested this across all documents, fonts, or MS Word styles, but have found it to be true across multiple versions of Acrobat for a recent specification set. Interestingly, it did not happen at all project stages, but was an on-going issue at the deliverables stage for unknown reasons.

   Work-around: Print step-2 combined pdfs prior to combining into whole document.

   Steps:
   1. Batch-Convert (right-click) Style-formatted .docx files into single pdfs;
   2. Combine pdfs into sub-sections (right-click or drag-drop)
   3. Combine sub-sections into final unified pdf (right-click or drag-drop)

   Acrobat DC
   Win10-x64 Pro

   When combining multiple pdf documents, it's been found that if those documents were batch-converted from docx to pdf through Windows Explorer right-click 'Convert to PDF' option, combined as sub-sections/parts/chapters, then combined together again to generate a complete document, that the final compiled pdf document will generate numerous font glitches in specific font types.

   While the first-stage pdf conversions & combine-as-pdf (step-1&2) appear normal, when the resulting pdfs are combined into a single pdf file (step-3), the font glitches occur. This may manifest of dropped letters, unexplained spacing, odd formatting, or otherwise unintelligible text. We noticed this in our section headers… more

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3. Export jpeg to multi-user network drive not working

   Exporting a PDF to JPEG in Acrobat Pro DC 21.011.20039 to multi-user network drives does not work. The files immediately get deleted upon exporting. Local drives or single-user network drives work fine. Two of our users are experiencing this behaviour with different PDF-files, so it's not only one specific file.

   Our OS is Win10 1909 (Build 18363.2094)

   We verified it is not an issue with their authorization on the network drive and we unsuccessfully tried the "Repair installation"-feature of Acrobat.

   The only solution we found is setting the compatibility mode of Acrobat.exe to "Windows XP (Service Pack 2)", but that is not a satisfying permanent solution, since it alters the appearance of the software and it misses certain features.

   Any help would be much appreciated!

   Exporting a PDF to JPEG in Acrobat Pro DC 21.011.20039 to multi-user network drives does not work. The files immediately get deleted upon exporting. Local drives or single-user network drives work fine. Two of our users are experiencing this behaviour with different PDF-files, so it's not only one specific file.

   Our OS is Win10 1909 (Build 18363.2094)

   We verified it is not an issue with their authorization on the network drive and we unsuccessfully tried the "Repair installation"-feature of Acrobat.

   The only solution we found is setting the compatibility mode of Acrobat.exe to "Windows XP (Service Pack 2)", but that… more

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4. Cannot extract the embedded font "[...] Rubik-Light". Some characters may not display or print correctly.

   Dear Adobe support,

   There've been numerous bug reports on very similar font issues like mine in the past, but this bug here can be reproduced so easily, that I need to get the word out to you.

   Bug Description:

   I'm running a windows 10 pro x64 machine with InDesign CC (17.0.1 x64) to create pdfs. For viewing I rely on Acrobat Pro DC (2021.011.20039), but I keep getting this bug constantly (even with the standard Reader and on Mac!).

   The important point now is the use of the font style called Rubik Light, because every single time I make use of it I get the same error (Did a test series on that). I installed this font style (.ttf) from two different sources (Google Fonts & GitHub), but it didn't make any difference at all.

   Displaying such pdfs in browsers like Chrome or Firefox however works just fine. Please help me with this.

   Kind regards
   Sebastian

   Dear Adobe support,

   There've been numerous bug reports on very similar font issues like mine in the past, but this bug here can be reproduced so easily, that I need to get the word out to you.

   Bug Description:

   I'm running a windows 10 pro x64 machine with InDesign CC (17.0.1 x64) to create pdfs. For viewing I rely on Acrobat Pro DC (2021.011.20039), but I keep getting this bug constantly (even with the standard Reader and on Mac!).

   The important point now is the use of the font style called Rubik Light, because every single time I make use… more

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5. Idea for Export to alternate formats

   Provide option in Export to allow a range of pages to be exported as alternate formats, e.g. JPEG files

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6. I converted PDF to word using Export option but unable to convert to PDF from word again. OS is Mac.

   Mac - converted PDF to word and did some changes in the file and again converted back to PDF. PDF conversion failed.

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7. Export pdf to html, indentation not aligned

   When I convert a Word to PDF and then from convert the PDF to HTML, the hanging indentation of the number list is not aligned. Please see the upload file. the top file is the Word, middle file is pdf and last file is HTML. No problem in the PDF file but problem exists in HTML file (the first line of the a paragraph does not indent in a tab size).

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8. My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG.

   My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG. I'm on version 20.006.20042.Windows 10.

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   Need Info  ·  4 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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9. export to excel

   When exporting to excel, there is WAY WAY WAY WAY WAY TOO MUCH wrong formatting specifically with merging cells or entering an entire page from the pdf file into cells A1 - A5 that are merged and centered with text wrapped.

   Can the pdf exporter to excel actually work so if I have a pdf file with a report that is a table 10 columns by 20 rows actually go into excel the same way and not end up being 15 columns and 8 rows due to all the excel cells merging.

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   Need Info  ·  3 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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10. Export to Excel

    I tried to export a PDF to Excel in order to capture and manipulate the data without having to retype it. When I did so, the resulting Excel document was unreadable and the formatting was off. I have several files like this that I need to extract the data from. I have Acrobat Pro for Mac. I'm using osSierra version 10.12.6. Please see the attached PDF and resulting Excel output file.

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    3 votes

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    Need Info  ·  Adminakagarg (Software Engineer, Adobe) responded

    Hi Chantal Smith,

    The attached PDF is already an OCRed file whose output is incorrect. Try to copy and paste the text from the PDF file. It contains garbage values.

    Please provide non-OCRed file for this issue.

    Regards,
    Akanksha Garg
    Adobe Acrobat Team

11. Issue with Adobe PDF converter

    I've been using Adobe PDF converter for several months (PDF to excel) and today started having an issue where one random PDF out of the batch will convert to just a blank excel.

    3 votes

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    1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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    Need Info  ·  Adminakagarg (Software Engineer, Adobe) responded

    Thanks for bringing this up.
    Could you please help us with the pdf files and the exported output?
    For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using.

    Regards,
    Adobe Acrobat Team

12. Export a PDF

    The "Export a PDF" function has been broken since my Adobe Acrobat got updated a few days ago. I click on the menu and no options come up. I'm on Windows 10.

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13. Export Data from Multiple Executions of the Same Web Form Template to 1 CSV File

    I currently have an embedded W-9 tax form on my website. This same form may be signed my thousands of users who are participants in my website's referral program. I need to export form field data like name, address and TIN to a single CSV so I can share with my accountant at year-end for 1099 processing. Currently, I can export the data to a CSV 1 file at a time (see screenshot 1). There should be a function to check multiple agreements generated from the same web form template and export data into a single CSV with many rows (see screenshot 2). I'm shocked Adobe doesn't have this functionality as the entire point of an embedded tex-related web form is that many signers execute the same doc. It makes logical sense to allow for the export of all of their data into one file. I'm sure some of this can be solved through the Enterprise API but I should not have to pay $2,500+ for this simple feature.

    I currently have an embedded W-9 tax form on my website. This same form may be signed my thousands of users who are participants in my website's referral program. I need to export form field data like name, address and TIN to a single CSV so I can share with my accountant at year-end for 1099 processing. Currently, I can export the data to a CSV 1 file at a time (see screenshot 1). There should be a function to check multiple agreements generated from the same web form template and export data into a single CSV with many rows… more

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14. Export to Word: all header are the same.

    We have in our PDF odd and even headers.
    Then we have other header at site 10 .

    When Export PDF to Word the Header. All header are the same.

    We need that in Word are also different headers.

    FirstPage is all ok.
    Five Page the is bug with odd even header.
    NinePage the is bug with odd even header and at the end is no - T02 only - T01

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    2 votes

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15. Convert document to PDFA causes pages to rotate and I have to convert it again

    Every time I convert regular PDFs to PDFA, it rotates at least one of the pages and then I have to try it again. Sometimes I have to try twice before it converts but doesn't rotate the page. Not sure why this happens nor how to stop it.

    2 votes

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16. Unable to Convert PDf

    Since the update I have only been successful with converting a PDF 1 time - I have not been able to convert to Word or Excel (which is what I need) since this last update. I am not getting an error either. I have checked the downloads - Adobe is just not converting.

    2 votes

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17. Button to advance to next or last file

    Provide a back and forward arrows to view previous or next file in current folder.

    The reason for this is that it is very time consuming to view a file, close it and open the next file in a folder. I have a free program called IrfanView that I use for image files that has this feature. It really works great and saves time.

    2 votes

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18. Export Thunderbird Emails into PST - Windows Software

    Shoviv MBOX to PST Converter is the ultimate solution for users seeking to export Thunderbird emails into PST format on Windows. Thunderbird is a popular email client, while PST (Personal Storage Table) is the standard mailbox format used by Microsoft Outlook. Shoviv's software simplifies the migration process, making it efficient and hassle-free.
    Page: https://www.shoviv.com/mbox-converter.html

    This user-friendly tool offers a range of features that ensure a seamless transition from Thunderbird to Outlook. Users can select multiple Thunderbird MBOX files for conversion, saving valuable time when dealing with large email archives. Shoviv MBOX to PST Converter maintains the integrity of your email data, including attachments, folder structures, and metadata, ensuring nothing is lost during the transfer.
    Read more: https://www.shoviv.com/how-to/export-mbox-to-pst-manually.php

    With support for all versions of Windows and Outlook, Shoviv's software is highly versatile and adaptable to your specific needs. It provides a clear and intuitive interface that even non-technical users can navigate effortlessly.

    Moreover, Shoviv offers advanced features like the ability to preview emails before conversion and apply filters to select specific emails or date ranges for migration. This customization allows users to have complete control over the conversion process.
    https://www.shoviv.com/mbox-to-office365.html

    In summary, Shoviv MBOX to PST Converter is the ideal solution for those looking to export Thunderbird emails into PST format on Windows. Its user-friendliness is comprehensive.

    visit here:
    1. https://www.shoviv.com/blog/export-thunderbird-to-pst-file-in-easy-steps/
    2. https://www.shoviv.com/blog/export-emails-from-thunderbird-to-outlook-2016-2019/

    Shoviv MBOX to PST Converter is the ultimate solution for users seeking to export Thunderbird emails into PST format on Windows. Thunderbird is a popular email client, while PST (Personal Storage Table) is the standard mailbox format used by Microsoft Outlook. Shoviv's software simplifies the migration process, making it efficient and hassle-free.
    Page: https://www.shoviv.com/mbox-converter.html

    This user-friendly tool offers a range of features that ensure a seamless transition from Thunderbird to Outlook. Users can select multiple Thunderbird MBOX files for conversion, saving valuable time when dealing with large email archives. Shoviv MBOX to PST Converter maintains the integrity of your email… more

    2 votes

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19. New Reader layout >>> will not convert to Word

    Why will the new layout NOT convert?
    I'm trying to do the same thing I have always done with the other layout with no problems, convert PDF to Word, and the Convert Button does NOTHING.

    2 votes

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20. Bug: export of plain text file produces nearly empty file

    1) Read in the attached file ("a.pdf").
    2) Select "Export a PDF>text (plain)" and save to the file "a.txt"

    For me, the file is nearly empty, 14 bytes in size (see attachment). a.pdf has plenty of OCR text and cut-and-paste copies plenty of good-looking text. I don't know how a.pdf was originally created, but in any event export of text should produce something better than this I think.

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    2 votes

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