Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. I opened the document with Acrobat Pro DC. I wanted to export this doc, but it would not

    I couldn't export a document I had just opened in Acrobat Pro DC. But it wouldn't do anything, not even a dialog to let me know what the next step or requirement would be.

    1 vote
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    1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  3. Save InDesign to PDF and convert WORD loses formatting. Was fixed in Sept 2017, now wrong again

    I have reported this three times previously. I work on a MAC. I use InDesign for an important booklet. I have to save it as PDF and then convert it to WORD so that I can split the booklet into sections and email to my other collaborators for editing. In the past, the WORD file comes over with perfect formatting. Then in 2017, it was turning all the formatting into garbage and Adobe fixed it in Sept 2017. Somewhere between the update of March and April 2018, the fix was overwritten and is back to being garbage. I have to…

    1 vote
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    1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  4. Adobe PDF Pack Image export Quality

    The Export PDF via Adobe Clouds PDF Pack uses a slider to select the Image quality when converting an Image to PNG, JPG, or TIFF. However, regardless of the setting, it outputs a low quality 792X1024 image. Whereas, Adobe Acrobat Pro can output 5100X6600 PNGs.

    If due to subscription, the PDF pack is not able to output different quality Images, there should not be a setting for quality and it should be noted in the subscriptions comparison table.

    1 vote
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    0 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  5. Export to Word/Excel

    I get a blank pop-up when trying to export a pdf to word excel.

    1 vote
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    0 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Bobbie,

    Could you please elaborate what issue you are facing ?
    For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using. You can also share a video and screenshot with us to give better insights of the issue.

    Regards,
    Adobe Acrobat Team

  6. Cannot delete pages after redacting text

    XI Pro will not allow pages to be deleted after redactions have been made.

    1 vote
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    0 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  7. PLEASE SOLVE ....'SAVE AS..FAILED TO PROCESS THIS DOCUMENT...I have spent over 2 hours trying to Export PDF to MS Word.....just does not wo

    Please solve ...'Save As...failed to process this document...No file was created'..........I am using latest 7 Day Trial Version.......I have spent 2 hours trying to Export PDFs......I don't trust other online offers....so stuck with Adobe..... and DC

    1 vote
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    1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Brian,

    Sorry for the inconvenience caused. Could you please elaborate what issue you are facing ?
    For better clarity, please include : Problem statement, reproducible steps, Acrobat build# that you are using and the pdf files.

    Regards,
    Adobe Acrobat Team

  8. Bug: export to Word is corrupt (exported files cannot be 'compared').

    Prior to mid December 2016 it was possible to create a file in Indesign, export it to Acrobat, export it from Acrobat to Word and then compare it in Microsoft Word (Office 365) with another file that has been subjected to the same workflow.

    Since some stage in 2017 an incompatibility was introduced and this workflow ceased to work.

    I have tested this workflow by comparing the Word files produced in Deltaview/Workshare and the comparisons are unstable and unusable, so the problem is not just with Microsoft Word's comparison engine (which works fine with files created within Word).

    The issue…

    1 vote
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    1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  9. Exporting a PDF as a .docx should preserve the formatting

    The .docx document created does not save formatting to allow updating of TOC or figures. It also removes spaces in some places. I understand from your tech support that this is not a P1 bug, but rather a feature that does not exist. This is a huge short coming as it really makes updating the document difficult. There should at least be a message warning the user that these features are not saved if one tries to export a PDF to MSW.
    Also, saving changes to the now .docx document will arbitrarily remove some spaces between words

    1 vote
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    2 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  10. HTML export

    There should be an option to export one PDF file to one HTML file. It should export it like if there is only one symbol in PDF.

    1 vote
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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bug: Cannot convert PDF to Word when temp folder is Directory Junction in windows

    Cannot convert PDF to word when temp folder is Directory Junction in Windows.

    Steps to reproduce the issue:
    1. Create a Directory Junction for %temp% using mklink /J %temp% X:\temp_dst
    2. Try convert a pdf file to word (also as powerpoint, excel)

    Environment:
    OS: Windows 7 x64 Traditional Chinese
    Acrobat Version: 2018.009.20044

    Expected result:
    Word file create correctly.

    Observed result:
    A dialog say: "Save As failed to process this document. No file was created."

    Screenshot of temp directory and pdf file are attached.

    1 vote
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    1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  12. Exporting files to Word automatically defaults to "Do not spell check" .

    When exporting a PDF to Word, the files automatically default to Turn Spell Check off. This has caused numerous errors in my documents as spell check is an necessary function. This is under the Review tab, language Function in Word. I don't understand why Adobe would default to that. It did not used to do that. At the very least, you should offer the option to the individual doing to conversion to have the choice in their setup.

    1 vote
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    1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  13. ERRO NA CONVERSÃO DE PDF PARA EXCEL

    Bom dia,
    Ao converter o arquivo (em anexo) em formato - PDF para EXCEL a conversão fica bem desalinhada.
    O que poderia ser?

    1 vote
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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  14. Vector Rasterise

    Rasterise all vectors option in the export PDF dialogue window.

    I use lots of detailed vector files in my layouts and when producing PDF's for approval this can be an issue as the files sizes can be too big to send back and forth over email. There are numerous work arounds but none really give a seamless document flow that should happen. Making a JPEG of my files and placing those instead of eps or ai files can be a headache also.

    1 vote
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    2 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  15. Snapshot of PDF page for export to JPG has bugs

    If you open those files in Acrobat, and use the snapshot feature, then "control-a" to select everything, you will see differences in each one. In each case, on the right side, the app selects more than it should be selecting. For example, the sample with inset and color has a small band of white on the right side that is included in the selection that should not be. This was a bug in Acrobat 9. I was hoping to find this problem fixed in this version, but it is not. I only discovered this recently, because I started adding background…

    1 vote
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    Under review  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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