Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Adobe Acrobat PDF maker unable to find Adobe PDF resource files

    Adobe Acrobat PDF maker 2017 with Word from O365 windows 10 unable to create PDF files

    1 vote
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    3 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  2. File default zoom option when creating pdf from Word file

    When creating a pdf from a Word file, it would be useful to be able to set the default zoom of the file.
    From posts on other platforms, it appears that some get random default zooms on their files.

    2 votes
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  3. Combining word documents into PDF

    My ACrobat Pro no longer supports combining word documents into a PDF. When I can go to a file to select the word docs it only brings up "supported file types".

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bug: Images corrupted on converting to PDF from PowerPoint

    See attached for the screen grab of corrupted image.
    PowerPoint version 1902 / Office 365 / Windows 7
    I cancelled the Acrobat subscription due to this bug, so recreating the problem on my side will be difficult.

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  5. Snipping Tool / Screen Shot Tool or Add-on in Adobe DC

    It would be hugely beneficial to have seamless integration of the Snipping Tool and Adobe DC with one-click creation of a PDF from a screen shot or screen selection. For the purpose of this request I am using a Windows laptop with the full suite of Adobe Creative Cloud. I can already create PDFs with one-click from most other Microsoft products such as Word, Excel, PPT and Outlook, but having Adobe be able to handle screen shots and even combine/edit them without going through file/save/rename/export/save will be a great enhancement to Adobe DC which is already a great product.

    2 votes
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cannot convert Emails to PDF in Office 365 group

    I am in Outlook 2016 on Windows 10 and I access an office 365 group. I highlight multiple emails and right click and select convert to pdf, however I get the error "Invalid Selection. Please select one or more emails in the explorer and try again." This works perfectly fine in the inbox and all folders, just not within an Office 365 group. We need to do this because we need to export emails from groups just like we do in our regular inbox.

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  7. Drag MS Word documents into an existing PDF - no longer works

    We used to be able to drag MS Word documents into existing PDFs (in the thumbnail view), and the Word document would automatically be PDFed and combined with the existing PDF. This no longer works, and is causing certain tasks to take much longer than they used to.

    1 vote
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    1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  8. Acrobat Pro

    I wish the application can convert outlook email with attachments into a single pdf with attachments immediately following the email. It will be ideal if a whole folder of emails can be converted with same format of file names that can be chosen by the user

    2 votes
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  9. merge files binder

    When creating a binder using the > Combine Files function, all batch imported files should be clearly checked by default, with the option to uncheck individual files.

    Alternatively: When clicking > Combine, the user could be notified:
    "It seems you have imported more files than are currently being combined. Is this right? (Tip: If you like to use all your imported files in this binder, please check all your imported files by doing X.) >Y/N

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  10. When trying to convert a web page in Firefox, using the .

    When I try to convert a web page in Firefox to pdf using the icon on top right corner, it often does not work. If I try the convert to pdf using the print command on the right dropdown list, the optionto print, then adobe pdf will convert the same page to a perfect pdf. What is wrong?

    1 vote
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    Need Info  ·  1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add Page Number Column in Combine Files workflow.

    We have a functionality till Acrobat DC October 2018 release which shows the page number when combining the PDF files on Page thumbnail. This feature was enhanced in such a way that now the users have to rollover the mouse to the document to see the number of pages. It would be great if we can have a separate column which shows the page numbers in such a way we can have both complete view of the document in Page thumbnail and the page number as well without rolling over the mouse cursor to PDF.

    2 votes
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  12. Firefox addon failing to convert

    Hello, I recently installed the Acrobat Firefox add on. Here are the issues:


    1. it takes an enormous amount of time for the conversion process to complete


    2. As you will see in the attached screencast, the "open pdf in acrobat" option is turned off, yet acrobat application opens anyway. either way, you will see that i'm logged into the account and logged in to the document icloud.


    1 vote
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    Need Info  ·  1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  13. Problem with merged documents

    When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Please ensure that your Acrobat and Office are updated to latest version.
    Can you view the combined PDF correctly or are you also getting an error message?
    Please share the error message screenshot with us.

    Thanks
    Tanvi

  14. Please add the .msg file type as an option for converting email messages that are saved on a network drive to PDF Portfolio format.

    We need the ability to convert folders/subfolders containing .msg files to a PDF Portfolio file. But the .msg extension is not a supported extension for conducting this conversion. The only way to do it is to create a folder in Outlook and drag all of the .msg files into the folder, which isn't practical and is an extra step. All of the other Microsoft file types seem to be supported (docx, xlsx, pptx, etc.), so I'm not sure why the .msg file type isn't supported.

    I have spent a couple support sessions with Tanvi Bhalla of Adobe trying to solve…

    15 votes
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    2 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  15. Creating PDF from Office 365 Mac MS Word Results in a Network Error Unrelated

    Case ADB-7492668-J6J4 -Word file is uploaded with embedded fonts as per Preferences (see attached) to the document cloud and then PDF converting Acrobat provides following error (see attached) "Acrobat PDF Conversion could not be completed. This could be due to a network error or if there is no valid Acrobat online service membership." If you go through the same process except NOT embedding fonts the same document will convert to PDF without error. However, the fonts in the PDF file are now different in the Word file as they are no longer embedded. When using a MS OS and upload…

    3 votes
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bug: Acrobat Pro DC add-on in Firefox does not convert to PDF

    Windows 10 Enterprise 1803, Acrobat Pro DC 2019.012.20040, Firefox 69.0, Acrobat Add-on 18.0.10

    Hi, when I try to convert a web page with the Acrobat Add-on in the upper right corner of my Firefox browser, I get an error message in Acrobat: There was an error opening this document. This file cannot be found. I cannot do anything else.
    In Chrome I can convert to PDF without any problems.
    Thank you very much for your help!

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  17. More file/folder options for combine files tool

    I've used this tool for years and have turned to 3rd party vendors for better options. Adobe should step in and revamp this tool.

    For me the issue with this tool is the processing features. I cannot add multiple folders containing multiple files and output aggregate PDF's that correspond to each folder. The same is true with more complex file/folder structures where I may wish to add and combine specific sub-folders from specific directories into aggregated PDF's.

    Moreover, the file naming features could benefit from an upgrade in features. I'd like to have the option of renaming a new aggregate…

    2 votes
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  18. BUG: Acrobat PDFMaker 17 for Word: ignores "conversion settings" choice - fully documented

    There seems to be a bug in "Acrobat PDFMaker 17 for Word" (which does not exist in "Acrobat PDFMaker 17 for PowerPoint). The chosen "Conversion Settings" doesn't work when working in Word as shown in the attached file (and I also show that things work properly when working in PowerPoint).

    I found that copying my *.joboptions file to:
    C:\Program Files (x86)\Adobe\Acrobat 2017\Acrobat\Settings\Standard.joboptions" was a workaround, but obviously there is a bug that needs to be fixed.

    1 vote
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    1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  19. Combine feature

    There should be a way that you can drag/drop an email into Adobe so that it converts the email (Outlook) into a PDF, and ALSO converts and combines the attachments onto the PDF. The way I know to do this is extremely clunky and includes having to download each attachment separately to later have to use the combine feature to add each one.

    2 votes
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  20. Acrobat for Mac won't do High-Quality PDF with bookmarks and links

    Making a PDF from a Word (2016 or 2019) document on the Mac, I can't select job options AND get bookmarks and links. I use the ribbon tool, which offers two options: High Quality and Online (which, ominously, tells me it uses Microsoft servers... why??). High Quality (using, I guess, Distiller) won't make bookmarks or preserve links. Online makes bookmarks and preserves links, but resamples. I end up making both and copy/pasting graphics from the HQ PDF into the Online PDF. Ridiculous workaround.

    1 vote
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    1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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