Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Crashes from Word/Excel 2016; both the plug-in and Save As PDF

    I get repeated hard-reboot crashes when creating PDFs from relatively small simple Word documents. I follow the instructions, remove and re-add the plugin, still it can take 20 minutes to get a 9-page, no images or links Word document to PDF correctly. Please fix this.
    Windows 10, Acrobat Pro DC version 2020 (latest), Microsoft Word and Excel 2016.

    1 vote

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    1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote

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    Need Info  ·  0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote

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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  4. .docx to PDF/A-1a in Word Minor Bug

    When creating a PDF from a .docx file from within Microsoft Word, when PDF/A compliance is set to "PDF/A-1a", text boxes will have borders in the PDF even when they do not have borders in the Word document itself. No other PDF/A compliance setting exhibits this bug.

    1 vote

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    1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  5. Getting jibberish when converting a web page to PDF

    When converting a web page in Edge (usually an invoice from an on-line purchase to PDF), portions of the text are converted to total jibberish. Converting the same page using the built-in Microsoft PDF converter works correctly.
    Microsoft Edge 44.18362.449.0

    1 vote

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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fix DWG to PDF batch conversion

    I am an electrical drafter and need to combine sometimes hundreds of AutoCAD (dwg) files into a pdf. The Acrobat XI version did this reliably and quickly. I used it for about 4 years mostly for that purpose. Now that it is no longer supported by Adobe I apparently am forced to "downgrade" to Acrobat 2017 for a perpetual license. (Somehow my "so-called perpetual" version of Acrobat XI suddenly stopped working on my work computers - more than one - suddenly - for some reason) 8( So...What is the definition of "perpetual" anyway?
    I bought the 2017 version and it…

    1 vote

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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  7. Auto retention of hyperlinks from an excel do to a PDF

    hello,
    I would like to make PDF docs from excel docs that contain hyperlinks in which the hyperlinks are automatically maintained within the PDF instead of having to manually add then back in after making the PDF.
    thank you, Jason

    1 vote

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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bug: Images corrupted on converting to PDF from PowerPoint

    See attached for the screen grab of corrupted image.
    PowerPoint version 1902 / Office 365 / Windows 7
    I cancelled the Acrobat subscription due to this bug, so recreating the problem on my side will be difficult.

    1 vote

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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  9. merge files binder

    When creating a binder using the > Combine Files function, all batch imported files should be clearly checked by default, with the option to uncheck individual files.

    Alternatively: When clicking > Combine, the user could be notified:
    "It seems you have imported more files than are currently being combined. Is this right? (Tip: If you like to use all your imported files in this binder, please check all your imported files by doing X.) >Y/N

    1 vote

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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  10. Problem with merged documents

    When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?

    1 vote

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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Please ensure that your Acrobat and Office are updated to latest version.
    Can you view the combined PDF correctly or are you also getting an error message?
    Please share the error message screenshot with us.

    Thanks
    Tanvi

  11. Drag MS Word documents into an existing PDF - no longer works

    We used to be able to drag MS Word documents into existing PDFs (in the thumbnail view), and the Word document would automatically be PDFed and combined with the existing PDF. This no longer works, and is causing certain tasks to take much longer than they used to.

    1 vote

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    1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  12. When trying to convert a web page in Firefox, using the .

    When I try to convert a web page in Firefox to pdf using the icon on top right corner, it often does not work. If I try the convert to pdf using the print command on the right dropdown list, the optionto print, then adobe pdf will convert the same page to a perfect pdf. What is wrong?

    1 vote

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    Need Info  ·  1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  13. Firefox addon failing to convert

    Hello, I recently installed the Acrobat Firefox add on. Here are the issues:

    1. it takes an enormous amount of time for the conversion process to complete

    2. As you will see in the attached screencast, the "open pdf in acrobat" option is turned off, yet acrobat application opens anyway. either way, you will see that i'm logged into the account and logged in to the document icloud.

    1 vote

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    Need Info  ·  1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote

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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  15. Merge Png do not work correctly

    The output file is super small.It is like 1/100th of the original size. Not useable at all.

    1 vote

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    Need Info  ·  2 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  16. combine files thumbnails not in proportion

    I've just noticed that in the Combine Files panel, the thumbnails of the files I pull in are squished out of proportion. The thumbnails of the finished file (after I click "Combine") are just fine though - no issues with those. But the squished thumbs are very strange.

    0 votes

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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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