37 results found
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Acrobat PDFMaker -- incorrect and inconsistent page size printing from Excel
When printing an Excel workbook, if any of the tabs have "autofit" turned on, or a Shrink to Fit percentage, the output PDF has different size pages, rather than being shrunk to fit.
For example, print a simple workbook tab with 90% scaling on 8.5x11 paper, and the PDF created measures 9.44x12.22 inches. It should be 8.5x11 inches.
This causes strange behavior during continuous scrolling, as the user expects to see the same size page boundary (A4/Letter) and they are all different. Other non-Adobe PDF software does not do this.
1 voteHi
Can you please share a sample excel file exhibiting this issue?
Thanks
Tanvi -
Crashes from Word/Excel 2016; both the plug-in and Save As PDF
I get repeated hard-reboot crashes when creating PDFs from relatively small simple Word documents. I follow the instructions, remove and re-add the plugin, still it can take 20 minutes to get a 9-page, no images or links Word document to PDF correctly. Please fix this.
Windows 10, Acrobat Pro DC version 2020 (latest), Microsoft Word and Excel 2016.1 voteHi
Please check with latest Acrobat 2020 and let us know if you are still facing this issue.
Thanks
Tanvi -
1 vote
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1 vote
Sorry for your inconvenience.
It seems InDesign hangs for you. It is not clear how Acrobat is involved in the process. Can you please explain the workflow? -
.docx to PDF/A-1a in Word Minor Bug
When creating a PDF from a .docx file from within Microsoft Word, when PDF/A compliance is set to "PDF/A-1a", text boxes will have borders in the PDF even when they do not have borders in the Word document itself. No other PDF/A compliance setting exhibits this bug.
1 voteHi
Can you share a sample Word file where you are observing this behavior?
Thanks
Tanvi -
Getting jibberish when converting a web page to PDF
When converting a web page in Edge (usually an invoice from an on-line purchase to PDF), portions of the text are converted to total jibberish. Converting the same page using the built-in Microsoft PDF converter works correctly.
Microsoft Edge 44.18362.449.01 voteHi
How are you converting webpage to PDF from Edge?
Are you printing it to Adobe PDF printer?Thanks
Tanvi -
Fix DWG to PDF batch conversion
I am an electrical drafter and need to combine sometimes hundreds of AutoCAD (dwg) files into a pdf. The Acrobat XI version did this reliably and quickly. I used it for about 4 years mostly for that purpose. Now that it is no longer supported by Adobe I apparently am forced to "downgrade" to Acrobat 2017 for a perpetual license. (Somehow my "so-called perpetual" version of Acrobat XI suddenly stopped working on my work computers - more than one - suddenly - for some reason) 8( So...What is the definition of "perpetual" anyway?
I bought the 2017 version and it…1 voteHi
Acrobat 2017 does support AutoCad to PDF conversion.
Please refer this link for troubleshooting:https://helpx.adobe.com/in/acrobat/kb/disable-popup-autocad-to-pdf.html
Let us know if that works for you.
Thanks
Tanvi -
Auto retention of hyperlinks from an excel do to a PDF
hello,
I would like to make PDF docs from excel docs that contain hyperlinks in which the hyperlinks are automatically maintained within the PDF instead of having to manually add then back in after making the PDF.
thank you, Jason1 voteHi
Please update your Office and Acrobat to latest version. We have given this feature in latest Acrobat DC where you can convert the excel sheet via Adobe cloud service. It will preserve all links.
Thanks
Tanvi -
Bug: Images corrupted on converting to PDF from PowerPoint
See attached for the screen grab of corrupted image.
PowerPoint version 1902 / Office 365 / Windows 7
I cancelled the Acrobat subscription due to this bug, so recreating the problem on my side will be difficult.1 voteHi
Can you share a sample PowerPoint file where this issue is reproducible with us?
Thanks
Tanvi -
merge files binder
When creating a binder using the > Combine Files function, all batch imported files should be clearly checked by default, with the option to uncheck individual files.
Alternatively: When clicking > Combine, the user could be notified:
"It seems you have imported more files than are currently being combined. Is this right? (Tip: If you like to use all your imported files in this binder, please check all your imported files by doing X.) >Y/N1 voteHi
Can you please elaborate on your request?
Where exactly are you facing problems in current Combine workflow?Thanks
Tanvi -
Problem with merged documents
When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?
1 voteHi
Please ensure that your Acrobat and Office are updated to latest version.
Can you view the combined PDF correctly or are you also getting an error message?
Please share the error message screenshot with us.Thanks
Tanvi -
Drag MS Word documents into an existing PDF - no longer works
We used to be able to drag MS Word documents into existing PDFs (in the thumbnail view), and the Word document would automatically be PDFed and combined with the existing PDF. This no longer works, and is causing certain tasks to take much longer than they used to.
1 voteHi
Can you share your Office and Acrobat version?
Also, share the exact steps you are doing and screenshot of the error that you are facing.Thanks
Tanvi -
When trying to convert a web page in Firefox, using the .
When I try to convert a web page in Firefox to pdf using the icon on top right corner, it often does not work. If I try the convert to pdf using the print command on the right dropdown list, the optionto print, then adobe pdf will convert the same page to a perfect pdf. What is wrong?
1 vote -
Firefox addon failing to convert
Hello, I recently installed the Acrobat Firefox add on. Here are the issues:
it takes an enormous amount of time for the conversion process to complete
As you will see in the attached screencast, the "open pdf in acrobat" option is turned off, yet acrobat application opens anyway. either way, you will see that i'm logged into the account and logged in to the document icloud.
1 vote -
1 vote
Hi
Can you share the steps and the error you are facing?
Also, share Acrobat and Office version.Thanks
Tanvi -
Merge Png do not work correctly
The output file is super small.It is like 1/100th of the original size. Not useable at all.
1 vote -
combine files thumbnails not in proportion
I've just noticed that in the Combine Files panel, the thumbnails of the files I pull in are squished out of proportion. The thumbnails of the finished file (after I click "Combine") are just fine though - no issues with those. But the squished thumbs are very strange.
0 votesHi
Can you share a screenshot of the issue that you are facing?
Thanks
Tanvi
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