585 results found
-
1 vote
-
Can't export to PDF due to error
I can't export anything to PDF format because it says "Adobe Acrobat license has either expired or not been activated. Try launching Adobe Acrobat."
I've checked and my license has not expired and is activated. I've relaunched, logged out and signed in on Adobe Acrobat and it still shows the same pop up.
It is extremely frustrating.2 votesHi
Can you try signing in and signing out again?
Thanks
Tanvi -
1 vote
-
Stop using Internet Explorer for application logins
Adobe Acrobat (2019.012.20034) uses Internet Explorer engine to connect to the internet, such as when a user is logging in.
I have confirmed this is true for Adobe Acrobat and expect it to also occur for other Adobe Create Suite applications.
I am not talking about websites such as the admin portal or Adobe cloud, this is specific to the Adobe Acrobat DC Windows application.
This is causing a problem for us as we have elected to block Internet Explorer from accessing the Internet, we have made this decision to reduce security risks associated with Internet Explorer accessing the internet.
…
12 votes -
all my cs 4 master collection programs say they are not compatible win 8.1
all my CS 4 Master Collection programs say they are not compatible with CC I have win 8.1 dell notebook 8 megs of ram,
I will upgrade ram next month, and os as well if needed.in creative cloud mode master collection cs3 keeps saying itis in trial mode 29 days left
I spent 5 hours loading up my master collections yesterday, only to fail on the last disk #4
What a nightmare then it failed on the last disk 4 of cs4, Master Collection I think it had to do with acrobat 9 pros, because acrobat 9 pro updated…1 vote -
non FRL Acrobat DC is pulling an FRL Acrobat license (even though FRL was uninstalled)
Does anyone know how to fix this? I uninstalled all Acrobat, ran CC cleaner tool and Acrobat cleaner tool. Re-installed the non-FRL Acrobat, but it still reads the FRL Acrobat license (which was a test license and has expired). Real users no longer have any Acrobat available for production work.
1 vote -
User account login verification - view log
User account login verification
Across all Adobe products that require someone to login or ‘ping’ the Adobe licensing services, managed/stored by Adobe – I would like to review the log file of the user accounts who are hitting the licensing service.
With thousands of users, I need a programmatic way to verify only current and authorized users are using the licensing associated with our account. In my past, I’ve had ex-employees and keys shared and ended up paying for someone else’s use of Adobe products.
Other publishers offer this and I would like to see the same from Adobe, since…4 votes -
I have bought a monthly plan. Why is Adobe asking me to register the product?
I purchased a monthly plan of Acrobat DC. I was not able to install via Adobe Creative Cloud. Therefore, I downloaded the installer from the Web, and have succesfully installed Acrobat DC. I am now asked to provide a registration serial number. Where can I find this number?
1 vote -
1 vote
-
We purchased Acrobat DC license in China, where Adobe only provides the Simplified Chinese version of the product. However users who use En
Allow user explicitly select which language version of the product during the installation process.
1 vote -
Stop putting a locked shortcut on the desktop
It's annoying to have a desktop shortcut appear when I didn't ask for one, especially since it requires admin privileges to delete. At least give non-admin users the option to delete it.
3 votes -
Mac Acrobat Pro DC installation with Creative Cloud desktop app fails with error code 101 (error code 183 into the install.log file)
The installation of Acrobat Pro DC on Mac using the Creative Cloud desktop app fails with error code 101 (see attached screenshot).
Looking at the attached install.log file in /Library/logs/Adobe/Installers I see that ASUInstaller exits with error code 183.
This is the installation summary:-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'ASUInstaller', version:2.0.0.43
FATAL: Error occurred in install of package (Name: ASUInstaller Version: 2.0.0.43). Error code: '183'WARN: Program "/.adobeTemp/5BC09FDD-CA3B-41B2-B752-C031EA153391/1/Install.app/Contents/MacOS/Install" failed with exit code: 82
macOS Mojave 10.14.6 (18G3020) using a mobile user account (administrator)…
1 vote -
permit installing acrobat reader on another drive than c:
automatic installation procedure on drive c:
Why not permit installation on another drive?2 votes -
This is a one big -*** program that installs very long. I would require a lite version. Optional options could be installed as plugins.
Please create a lite version. This program is so heavy with all the unnecessary tools. I just need to edit a PDF and it's been an hour I am downloading and installing it.
2 votes -
is it possible for an administrator to Admin Console to trace who's adding and removing licenses to users?
There are 9 administrators in our enterprise using the Adobe Admin Console, any of them can just Removed license from a user then Assign it to other user. Is there a way we can track those removal of licenses? Who's removing which license from who's user....
3 votes -
Offer US federal government and military users a reduced fee adobe reader license for home use
Given the amount of money that US government agencies undoubtedly pay for Adobe Reader DC licensing, Adobe should consider offering a reduced cost DC license for home use for military and federal employees.
Consider following Microsoft's example.
8 votes -
Logs for Account creations/deletes
It would be helpful if the Adobe Admin Console had an area where you can see when an account is created or deleted. We have Enterprise licensing and i'm surprised that this info is not available, especially for audit purposes.
2 votes -
Prevent unintended over subscription
My enterprise has subscriptions to individual Creative Cloud apps (e.g. PhotoShop, Illustrator, InDesign, etc), as well as "All App" subscriptions (i.e. the entire Creative Cloud bundle), as well as Acrobat Standard, and Acrobat Professional. Adobe should provide me with alerts when it detects that a user is over subscribing. For example: (1) If a user is assigned an All Apps subscription, an alert should be raised it they are also assigned any other subscription. (2) If a user is assigned 3 or more individual Creative Cloud apps (excluding Acrobat) an alert should be raised since it is more cost effective…
2 votes -
Individual Creative Cloud subscriptions should be universal to every Creative Cloud product
For my enterprise I subscribe to multiple individual Creative Cloud products (for users who need 1 or 2 products only, since it is more cost effective than an All Apps subscription). I might have 9 of 10 PhotoShop subscriptions assigned, 10 of 10 Illustrator subscriptions assigned, and 11 of 10 InDesign subscriptions just assigned. That means I have to true up InDesign by 1 even though I overestimated my PhotoShop and am 'overpaying' until I am allowed to true it down. All individual subscriptions cost the same, so Adobe should allow me to transfer quantities between products (so I can…
2 votes -
plugin fix 19.021.20061 Adobe Acrobat Distiller won't update
I was able to download two of the three fixes for crashing because of the plug-in issue since the 12/10/19 update. I'm unable to download the Distiller fix, says it isn't the right version, though the version is also dated 12/10/19. I rebooted my machine but still cannot create a pdf in some programs - it simply shuts down with the plug-in error message. Help!
1 vote
%20%E2%80%93%20Share%20your%20feedback%20on%20Acrobat%20D.png){kind=link}
- Don't see your idea?