584 results found
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Adobe DC Freezes when opens/signs into CC
Whenever I open Adobe Acrobat DC, within 10 seconds of it being open/as soon as it shows my name sign in, in the top right corner, I get the spinning wheel and app completely freezes and im have to force quit. EVERY TIME, DC is un-usable. I've uninstalled, reinstalled countless time, restarted, shutdown, nothing.
CC is up to date
Running on MAC OS 10.11.6 (el capitan)7 votes -
Acrobat Standard DC (stand-alone) should not be trumped with Creative Cloud Acrobat Pro!!!!
Acrobat Standard DC (stand-alone) should not be trumped with Creative Cloud Acrobat Pro subscription!!!! We use acrobat on a daily basis and bought the software for 4 computers. We bought and share 3 design software licenses because Adobe made this Creative Cloud for Teams thing. But when someone doesn't have a license, they can't use acrobat standard! Not good.... and a waste of money!
7 votesMarking this issue as resolved as there is no response from the user.
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Direct ink feature available in student/teacher version of adobe acrobat pro dc
I had been using the trial version for Adobe acrobat pro dc and really liked the feature where when i was using the program on my surface pro it automatically detected that i was using the microsoft pen and i could just write on the pdf's. I purchased the student version of the program and when i went to do the same thing and it did not work. I contacted your customer service and the person said the feature was not available on the version i purchased and that i would have to buy a subscription to get that feature.…
2 votes -
WHY do I keep getting pop up ads for a free trial of document cloud on our PAID version of Acrobat Pro??
Here's an idea. How about NOT having pop-up ads for a free version of Document Cloud on PAID versions of Acrobat Pro?
2 votesMarking this issue as resolved as there is no response from the user.
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NEED TO BRING THE SUPPORT BACK TO THE USA
STILL WAITING FOR THE EMAIL OR A FOLLOW UP ON MY DEACTIVATION AND ACTIVATION OF MY SOFTWARE
HAS BEEN 3 DAYS WAITING
NEED TO BRING BACK THE SUPPORT BACK TO USA
WORST SUPPORT EVER
7 votes -
Recognize NVIDIA high-end GPU on Dell Precision Mobile Workstations with Optimus
Acrobat DC Pro does not recognize NVIDIA high-end Workstation GPU on Optimus- enabled Dell mobile workstations. EVERY other software does, just not Adobe's. Please Fix!
We use many of these systems for Engineering and purchase many Adobe Acrobat pro for Workstations. Looking for other options due to Adobe's poor GPU performance.
Dell Precision M5510:
16.0GB RAM, i7-6820HQOperating System: Windows 10 Pro, 64-bit
DirectX version: 12.0
GPU processor: Quadro M1000M
Driver version: 375.86
Direct3D API version: 12
Direct3D feature level: 11_0
CUDA Cores: 512
Core clock: 993 MHz
Memory data rate: 5010 MHz
Memory interface: 128-bit
Memory bandwidth: 80.16 GB/s…4 votesThanks for reporting this. We would be considering it.
-Vinod
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Be able to customize the Cloud Admin Console.
Have the ability to customize the Cloud Admin Console. It would good to add our PO number and state where the licenses are deployed. Date of purchase. This use to be provided in the regular install Adobe Acrobat Pro.
5 votes -
Overly invasive
Acrobat DC came pre-installed on my new computer at Christmas. I don't need to use it very often. However, when I do, my firewall software goes ballistic with requests from Acrobat for access to programs and resources I consider it has absolutely no business with. I am constantly denying requests. I have recently downloaded and I'm currently testing another PDF reader. Acrobat has become intolerable. Thanks, but no thanks. Sean
1 voteMarking this issue as resolved as there is no response from the user.
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expired trial
I keep getting offers to try out Acrobat Pro DC. I install it. It says I have zero days left, since I used my trial when it first came out. Since this is going to be an evergreen product, I'd like to see the "timer" on the trial expire, so that I can see if the newest version is something I'm interested in/features improved, etc.
4 votes -
Adobe Acrobat XI Standard crashes with Adobe Acrobat Reader DC also installed.
I have a user that needs Adobe Acrobat XI Standard and Adobe Acrobat Reader DC installed on the same machine. I am using the latest version of Reader DC (15.023.20070) and Acrobat XI Standard (11.0.19). Reader DC is already installed on the machine. When I install Acrobat XI, it immediately crashes with an APPCRASH on Acrobat.exe with a StackHash_0a9e fault module. Reader continues to function as intended. Is there anyway to get this working?
4 votesMarking this issue as resolved as there is no response from the user.
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Flatten Pages Does Not Properly Accept Named Parameters
When using JavaScript flattenPages use of the named parameters does not work. Using this.flattenPages(0, 5) will flatten pages 1 through 6 of an 8 page document but this.flattenPages({nStart: 0, nEnd: 6}) flattens all pages.
Acrobat Pro subscription 2017.009,2044, Windows 10 Home 64 bit.
3 votes -
Adobe Acrobat and Reader 2015
For enterprise use, it has too many breadcrumbs to learn more and free downloads. For business use and confidentiality, these links need to be easily removed or hidden from view with the customization tool.
1 voteThanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.
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Invitation
As admin assigning licenses to users could I also have the ability to Carbon Copy when sending out the "invitation with instructions"?
Managers would like to be CC when the invite goes out to new users.
3 votes -
Acrobat DC support in Internal Update Server (AUSST)
AUSST (Adobe Update Server Setup Tool) is a utility to help one set up her own update server to manage the deployment of Adobe products and product updates in enterprise. Need support for Acrobat DC in AUSST.
1 vote -
I am so disappointed because this widely used program is too expensive for a person living on disability to afford.
Affordability is way over the top for this idea. A program that is so widely used by most everyone is dangled at us like a bone on a string and we cannot afford to purchase it. A few dollars to thousands of people who can afford it, is millions to a few who cannot make ends meet everyday. Why is there not concessions made for those who simply cannot afford it. The supposed "free" PDF programs are not free, or at least I cannot find one that is. This is ridiculous. Prior to becoming disabled, I went to school and…
1 voteThanks for your feedback, we will take this concern forward with the concerned team.
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Acrobat DC will not open files
Acrobat DC. since the update on 10.23.18, will not open files, making it rather useless. I have tried uninstall/reinstall; this will get one file opened one time. On a second launch, it again will not open any file. Am I going to have to uninstall/reinstall EVERY time I want to open a file?
1 voteHi,
Could you please let us know the following information:
1) Version of Acrobat DC you are using.
2) Which OS are you on.
3) What happens when you try to open Acrobat (Any error message? or Acrobat doesn’t launch?)Thanks
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Rethink the Automatic Update behavior for the Acrobat app
Like many users I was caught off guard by the automatic October 2018 update that significantly changed things (for the worse, as usual). I wasn't even aware that Acrobat had automatic updates turned on! All the other CC apps simply notify you via Creative Cloud when an update is available, and I choose whether or not to install it. Why is Acrobat different?
Apps from other companies have a prominent dialog during initial install that asks whether you want to install updates automatically or not. I don't recall ever seeing this type of notice for Acrobat.
At the very least,…
1 vote -
Newer version
For some reason my programme quit! When opened, it was updated to a newer version - I DID NOT ASK FOR IT - i work with this software every day and now I cannot tick off my corrections as I work (box for tick is NOW right click and scroll down...!!!)
IT IS TIME CONSUMING - please put it back!!!
My work is time based and not a toy.
regards
HH2 votesHi,
Could you please let us know the following information:
1) Version of Acrobat DC you are using.
2) Which OS are you on.Thanks
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Adobe DC affected. Bug Report. 10/14/18 Windows 10 update 1803 broke the ability to assign adobe as the default app for .tif files. I can a
Bug Report. 10/14/18 Windows 10 update 1803 broke the ability to assign adobe as the default app for .tif files. I can assign any other offered app (paint, sketch, photo). I had to do a system restore to revert back to temporarily correct this issue.
1 vote -
Logging in every time Adobe opens
Please stop asking me to sign in. I don't want to and I don't want the application to keep asking me to.
2 votes
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