611 results found
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Bugs?
My Acrobat DC (Order number: ADD030792008BR) close immediately a few seconds after opening in my notebook and also in my PC. Moreover, if I try to use it, it stands open only a few seconds. Also, I can not print any document with my Adobe pdf printer. So, I have bought a program that I cannot use. Fortunately I did not uninstalled Acrobat 11 Pro!. What can I do? I did not installed Acrobat DC corectly? My PC is a DELL Precision Tower 3620 and my notebook is a DELL Precision M1400. All my other programs work fine. Can you…
1 vote -
My Order Number is ADB037097021AP
I wasted hours to subscribe for a year. Why do you make things difficult?
You really chase away clients. You gave me a order number but then you ask me for another number that you didn't give me ... where is the logic with this? You are still asking me to subscribe when I just subscribe for a year ... can you appreciate the frustration? When you are in a situation of urgency, this is not nice at all. Please help1 vote -
Does Adobe Acrobat Reader DC work on Android and Ipad tablels
Does Adobe Acrobat Reader DC work on Android and I pad tablets? If so, how is it acquired as I have a subscription for a desktop for Reader DC and Acrobat Pro DC. Also would be convenient to talk to a human in your company as your current customer service is dismisal
1 vote -
I have Adobe Pro 10 and only just now found out it is no longer supported. Adobe needs to let its subscribers know so they can upgrade.
I just found out that my Adobe Pro 10, purchased in 2011, is no longer supported by Adobe. I was never notified that was the case. If Adobe had notified me I would have bought an upgrade. Wouldn't it be a good idea to send an e-mail to subscribers so they could spend money upgrading?
Melvin Duane Coyle
Wichita, Kansas1 vote -
2 votes
Marking this issue as resolved as there is no response from the user.
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signed in but not active
hello,
I have purchased the adobe dc and signed in but doesn't allow me to function. it doesn't create the pdf files as every time its saying learn more! Is there a way that you can refund my money?
1 vote -
Is there a possibility to load the old menu from Acrobat X?
I would like to load the old menu from Acrobat X, is that a possibility?
Or could we have the choice of installing X instead of DC in the creative cloud subscription.
On a side note: the Moran who changed the menu should be fired...1 vote -
I have a remote-operated home camera, and it requires an update of Acrobat flash, and I can not find the installation ,,, I would be happy t
How do I find the items uploaded to the cloud, for example movies
1 vote -
Bought and installed TC, says trial expired, won't take TC serial number
I bought and installed TC on my old computer. I think I deactivated it on the old computer when I purchased a new one and installed it on my new computer. Every time I open Acrobat, it tells me my trial has expired but it won't accept the TC serial number as valid.
Tried the help desk on a weekend and they were unable to assist.
I thought it had to do with the computer having Acrobat preinstalled, so I deinstalled everything and reinstalled TC. Still having the same issue. VERY ANNOYING.
1 vote -
why is Adobe update downloading other programmes onto my PC?
I downloaded your software update (after your prompt) and now I have a JAPANESE app on my PC (2144GameBox) that I can't get rid of because it's in JAPANESE. What the actual ****?
1 vote -
Assign licences to Computer names not email addresses!!
Allow IT managers to assign to computers not email addresses. You do not install to an email address you install to a computer. multiple people use the same computer. The work around using gmail aliases is stupid...I then have to manage user alias or gmail accounts now too. The administrator should have all the control over all the licences and installations. Users don't care. Users do not understand. They just get fed up and stop using the software while I continue to pay the licence. I should be able to assign 50 computers using my admin email so I can…
2 votes -
3 votes
Marking this issue as resolved as there is no response from the user.
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"This feature is not included in your current Acrobat license" message even though my license is Pro
I just started getting "This feature is not included in your current Acrobat license" message even though my license is Pro. Not letting me combine files, organize pages, create PDFs, etc.
3 votes -
Why do I SIGN IN over and over and over and over again yet it still says to SIGN IN
Why do I SIGN IN over and over and over and over again yet it still says to SIGN IN ????
Seriously, WHY WHY WHY WHY WHY does this keep happening OVER AND OVER AND OVER AND OVER again?!?!?!?!?!?!?!?!??!?!?! TELL ME HOW TO FIX IT!!!!4 votesMarking this issue as resolved as there is no response from the user.
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Release the full version of Acrobat DC 18.011.20040 to Creative Cloud Packager
Why hasn't the full version of Acrobat DC 18.011.20040 been released to Creative Cloud Packager yet? The update package was released on May 14th (over two weeks ago as of writing this) and it contains security updates but we're still waiting on the full version.
1 vote -
Problem activating.
I never received my lic key after signing up through my creative cloud.
2 votesHi Kevin,
I checked your subscription status and it seems normal at our end. And I see you have two machines activate with this Adobe ID. Would you let us know the current status at your end?
Thanks,
Tariq -
Stop spamming me with stupid ads for upsell. This is the kind of **** that makes people uninstall your service
Stop it. This is bad
2 votesMarking this issue as resolved as there is no response from the user.
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Platform confusion
I recently got a new machine and moved my DC pro account over. Turns out I somehow ended up with the classic version and spent a few hours trying to figure out why I was having a lack of features on this new install. I'm just really annoyed that something so simple as notifying me that I'm not installing the right variant of a purchased product has cost me so much time.
1 vote -
I AM SICK AND TIRED OF ADOBE ACROBAT SIGNING ME OUT. WHEN I BOUGHT THE DISC AT THE STORE IT DIDN'T DO THIS. I JUST NOW TRIED TO SEND A DOC
I USE THIS EVERY DAY. ADOBE ACROBAT. IT KEEPS SIGNING E OUT. TOLD ME TODAY THAT I HAVE ADOBE 11 & I NEED TO UPGRADE & I HAVE A HARD TIME FINDING THE PLACE TO SIGN IN AGAIN. I HAVE BEEN PAYING FOR THIS ONTHLY FOR A LONG TIME. I NEVER GOT SIGNED OUT WHEN MY PURCHASED ADOBE ACROBAT WAS ON MY COMPUTER. TODAY IT TOLD ME I HAD ADOBE 11 & I NEEDED TO UPGRADE. WRONG. I HAVE TO SIGN IN AGAIN TO SEND MY DOCUMENT. RIDICULOUS.
1 vote -
Bug - Acrobat no longer opening files with macOS High Sierra / Security Update
Recently I updated to Security Update 2018-001 on macOS High Sierra 10.13.4 - since then, none of my Acrobat instances (DC Pro, X) works anymore: I can start Acrobat, but as soon a I try to open a file, Acrobat hangs (showing the "rolling ball") and I have to force quit. Deinstallation and re-installation did not solve the problem.
1 vote
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