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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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592 results found

  1. Your software has always been terrible, no surprise there. But today I opened the garbage referred to as Adobe Acrobat Pro DC and I encountered something conflicting. It seems as if Acrobat has decided I no longer have a subscription and can't edit pdfs. Clicking on my name in the corner sends me to a web page clearly showing my subscription to Acrobat Pro DC.
    At first glance I thought this was a bug, and it probably is. But on further consideration I think this might actually be a feature. See in the past Acrobat Pro performed as expected. Start…

    6 votes

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  2. I am running Windows 10. Since the last Adobe Acrobat Pro update, the program has been absolutely awful. Opening a document is a minute long process much less doing anything else to it. I had to download another program to be able to view PDFs for work. Very frustrating. Been like this for at least a month.

    2 votes

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  3. After 2 years and 7 months I am just learning that I have to be signed in to use my subscription to Acrobat Dc properly. Maybe this is understood but it would have been nice if it was explained back in 2015. I have been using software that works sometime and not others. I found it hard to edit or save files at times and thought the software was a beta version (not fully tested)

    1 vote

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  4. One Acrobat instance installed but 2 instances of Acrobat PRO DC running concurrently prevent PDFs from opening. Only solution is to quit "both" Acrobats and try again. Uninstalling and reinstalling Acrobat does not help. Uninstalling and reinstalling the entire ACC suite does not help either. Problems observed in three separate, not networked Macs. No Acrobat Free Reader installed on the systems either.

    2 votes

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    Hi Andres,

    Can you elaborate on the behavior here:
    1. What happens when you open a PDF with Acrobat? Does it trigger two instances of Acrobat.
    2. When you just launch Acrobat from finder, does that also trigger two separate instances.

    Thanks

  5. cannot activate acroat dc pro - with existing account keeps going back to Trial expired - buy, i am an annual customer already. Tried to contact live person, held on phone 20+ plus minutes, transferred and have been holding 49.51 minutes so far. Agent said "do not hang up" will take longer. This is ridiculous.. Adobe has no problem in collecting my annual fee for these services, i should have no problems in having full accessibility. What's up Adobe???

    2 votes

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  6. I get a "limit reached" message when installing DC on home PC. The "limit reached" message says my email has been used to activate the software on 2 computers.

    I'm signed into DC on my office PC and nowhere else that I can tell.

    I’m signed into Adobe Scan app on my phone but I don’t have DC installed on my phone.

    3 votes

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  7. Acrobat Pro DC crashes after opening / closing some docs in sequence

    1. Open a pdf file using AVDoc.Open(...);
    2. Close opened pdf file by clicking window close button (Acrobat main window)
    3. Repeat this sequence 3-5 times without waiting too long
    • Crash will happen shortly after opening (pdf ist already visible)
    • Crash will not happen, if Acrobat main window hasn't been closed (close tabsheet instead)
    • Crash will not happen, if Acrobat Stnadard DC is used

    Protokollname: Application
    Quelle: Application Error
    Datum: 18.12.2017 18:30:30
    Ereignis-ID: 1000
    Aufgabenkategorie:(100)
    Ebene: Fehler
    Schlüsselwörter:Klassisch
    Benutzer: Nicht zutreffend
    Computer: ***
    Beschreibung:
    Name der fehlerhaften Anwendung: Acrobat.exe, Version: 18.9.20050.57426,…

    2 votes

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  8. I am signed in to Creative Cloud. When I open Acrobat DC I have to sign in to my account there as well. Then I attempt to send and track and I get prompted to sign in AGAIN. It confirms I am signed in and then I try send and track again and it asks me to sign in AGAIN. I have a fully paid subscription to multiple apps. The software just makes me sign in over and over and over again.

    4 votes

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  9. II am not able to install the initial test version. The error message is attached below.

    2 votes

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  10. Bug Report - The text in these API's are stunningly useless to me. Check these screenshots and send this issue to someone who knows how to fix it. I've been dealing with this problem, and have tried to get it resolved, since day 1 of my purchase of Adobe Pro XI. My other Adobe products have some of these same defects in the API's. These boxes are unreadable. No adjustment to screen display or resolution or in the program preferences makes a bit of difference.

    2 votes

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  11. I just installed Acrobat Pro on my Mac Desktop and not my computer won't stop beeping. I have turned off every sound control I can find and the beeping continues. And it even beeps when Acrobat has been closed.

    1 vote

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  12. I do not know what your programmers did to the Adobe products in the 2018 version but all Acrobat and Illustrator keep doing is crashing my computer. I reinstalled 2017 Illustrator but there is not a rollback for Acrobat. Please tell your programmers that "Just because you can does not mean you should"

    1 vote

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    I am sorry for the inconvenience you are facing, next time you see Acrobat crash, can you please save the crash logs and attach them here, it will help us to narrow down the issue.

  13. I have Adobe Acrobat Pro on basis of monthly payment. Today I receive a note: "You have seven days left...)".

    2 votes

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  14. 2 votes

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  15. I don't understand the differences between Acrobat Pro, Acrobat DC and other (maybe?) similar products. I get confused over which features I have. I’m not even sure which license I have, because I used to have Acrobat X Pro, then I was upgraded to DC without knowing how or why or being given a choice or understanding what that meant. I’ve now had DC for quite a while, but when I logged into a different device, it wanted me to buy a license.

    Please straighten all this out and explain it so we can all understand what we have and…

    2 votes

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  16. Issue: The Sanitize function does not work in Adobe Acrobat Pro 2017 Desktop (purchased March 2017).

    2 votes

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  17. Hi Team,

    The functionality of PDF comparison that was available in Acrobat Pro 8 was great and would like to use the same, could you please guide, if we have license for Acrobat Pro DC then we could use the earlier version.

    Especially for textual comparison of pdfs.

    Thanks,
    Raj

    2 votes

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  18. Having to purchase separate licenses for a single computer running as a dual-boot environment is highly problematic.

    Only one licenses is used at a time!

    2 votes

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  19. I download the acrobatproDC_dlm disk image on my Macbook Pro running 10.12.5 using the Chrome browser.
    This download proceeds normally.

    After mounting the disk image and starting the installer app, it fails as 29% saying: "Safari must be closed in order to proceed". This comes up in a dialog box with Retry and Close buttons. Retry always fails with the same error message. Close, of course, closes the installer.

    The trouble is that Safari is not running!

    I finally figured out that Adobe Acrobat Reader DC was running and this was the cause of the installation failure.

    Please correct the…

    1 vote

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  20. 3 votes

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