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Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat for Windows and Mac

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582 results found

  1. I just installed Acrobat Pro on my Mac Desktop and not my computer won't stop beeping. I have turned off every sound control I can find and the beeping continues. And it even beeps when Acrobat has been closed.

    1 vote

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  2. I do not know what your programmers did to the Adobe products in the 2018 version but all Acrobat and Illustrator keep doing is crashing my computer. I reinstalled 2017 Illustrator but there is not a rollback for Acrobat. Please tell your programmers that "Just because you can does not mean you should"

    1 vote

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    I am sorry for the inconvenience you are facing, next time you see Acrobat crash, can you please save the crash logs and attach them here, it will help us to narrow down the issue.

  3. I have Adobe Acrobat Pro on basis of monthly payment. Today I receive a note: "You have seven days left...)".

    2 votes

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  4. 2 votes

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  5. I don't understand the differences between Acrobat Pro, Acrobat DC and other (maybe?) similar products. I get confused over which features I have. I’m not even sure which license I have, because I used to have Acrobat X Pro, then I was upgraded to DC without knowing how or why or being given a choice or understanding what that meant. I’ve now had DC for quite a while, but when I logged into a different device, it wanted me to buy a license.

    Please straighten all this out and explain it so we can all understand what we have and…

    2 votes

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  6. Issue: The Sanitize function does not work in Adobe Acrobat Pro 2017 Desktop (purchased March 2017).

    2 votes

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  7. Hi Team,

    The functionality of PDF comparison that was available in Acrobat Pro 8 was great and would like to use the same, could you please guide, if we have license for Acrobat Pro DC then we could use the earlier version.

    Especially for textual comparison of pdfs.

    Thanks,
    Raj

    2 votes

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  8. Having to purchase separate licenses for a single computer running as a dual-boot environment is highly problematic.

    Only one licenses is used at a time!

    2 votes

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  9. I download the acrobatproDC_dlm disk image on my Macbook Pro running 10.12.5 using the Chrome browser.
    This download proceeds normally.

    After mounting the disk image and starting the installer app, it fails as 29% saying: "Safari must be closed in order to proceed". This comes up in a dialog box with Retry and Close buttons. Retry always fails with the same error message. Close, of course, closes the installer.

    The trouble is that Safari is not running!

    I finally figured out that Adobe Acrobat Reader DC was running and this was the cause of the installation failure.

    Please correct the…

    1 vote

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  10. 3 votes

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  11. Acrobat will sometimes generate a pop-up that says "Update completed!" with two options: "Restart Now" and "Cancel". Naturally, I assumed that "Restart Now" meant restart Acrobat. Because that's what it means in every other application on my computer, from Firefox and Chrome, to Intellij, to Microsoft Word, to Steam, and so on. In reality, that innocuous looking button immediately restarted my entire computer, without any sort of warning or confirmation prompt. I've twice lost work (from other applications, like my web browser) because I forgot that in Adobe's world, a user is going to want to immediately restart their entire…

    2 votes

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  12. Upgraded to the MacOS Sierra 10.12.6 and can no longer open any documents in Adobe or open Adobe Acrobat at all.

    2 votes

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  13. Downloaded Adobe Acrobat Pro v. 17 purchased via order 142075619 on a MacPro desktop running OS 10.9.5 (Maverick). I used the serial number posted. Near the end of the installation process it says that it cannot be completed because of an error. But it does not explain what error it is. Checked disk for permission problems, tried again, same error. I am at a loss because the installer does not identify the error.
    Please advice how to proceed.

    2 votes

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  14. Trying to register my legal copy of Acrobat DC Pro

    2 votes

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  15. When in Excel, I want to load Adobe DX on top tab as default but it doesn't stay as default and I have to do add-in.

    2 votes

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  16. I just installed CS6 Design & Web Premium but Acrobat Pro fails to install - period. I've tried 4 times now with the same failure (see attached screenshot). The website says I have 90 days of "Chat and Phone support" - but the support website is in an infinite loop - you never get a button to "chat" and no phone number is ever offered. How do I get help getting this installed?

    3 votes

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  17. 1 vote

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    I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?

  18. I have had the most unimaginably bad customer experience today with you products. I bought a new computer (MacBook) and attempted to load the software I purchased in 2015. For the last 8 hours I (or one of our people here at our company) have been trying to contact you or work through your chat capability or simply follow some instructions (not findable) to complete this simple task. No success. Could you please have someone contact me as soon as possible.

    2 votes

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  19. The rectangle of the update in Adobe Acrobat DC latest version still shows the black pixellated contour surrounding the header.

    1 vote

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  20. I am running Windows 10 and the Adobe Acrobat Pro DC was installed on my machine as an Update by Microsoft. I uninstalled it in error. Regardless, why would I have to buy Pro after the 7 day trial, when it was installed Free by Microsoft as part of Windows 10 update?

    2 votes

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