606 results found
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Dedicated support.
Support accessed my root library and then disappeared. For the amount of money I have paid for licensing I don't understand why I continue to receive a bad installation error with Adobe DC but I was on Pro then threw my hands up in the air but they convinced me stop stay. Now my library has disappeared for is stuck. If the support numbers were a bit better I think that each user has a different arrangement on their computer. Some technical support would be great as I have spent way too much time trying to fix some really bad…
2 votes -
Alter the prompt when performing an operation requiring an Adobe Acrobat Pro license you do not have a license please contact your admin
Further to Case ID: E-001161228 - "You do not have access to this feature. Please contact your IT Admin for more details" When users want to perform a task which requires an Acrobat License a dialog box is shown which says "You do not have access to this feature. Please contact your IT Admin for more details." This is prompting users who have Acrobat licenses to contact our helpdesk asking why they have lost access. This message is misleading and just plain wrong. Please change it to "Please Sign In..." This is a simple fix and its baffling how this…
1 vote -
Make the Universal Installer Truly Universal
Unify the product installation so that the same installer provides Standard, Pro, and Reader functionality based on a feature switch. Even better, include all Acrobat licenses including Reader in the licensing portal so that all users can be mapped to the appropriate product level. All users should have an Adobe login and the product should simply adapt to the appropriate license feature based on the login.
1 vote -
Lousy lousy upgrade.
It is lousy. Cannot find anything anymore. Can no longer sign in on my computer. Stuck using the web based system with files going whereever. Looking seriously for an alternative.
2 votes -
Horrible customer support
It took 10 minutes to find a contact number. Then another ten minutes to reach an actual person. Then this person spoke English as a second language and sounded very far away while clearly multi-tasking around the room... then hung up on accident (I'm assuming) after 1 minute. Absolute trash customer support
2 votes -
install time
Why did i sign up for acrobat pro. Since i signed up there has been an "Update to key features" that hasn't stopped and now I can't even use the application as originally intended. Will be cancelling and using another program if i cant get it fixed
1 vote -
Stand Alone Acrobat SDL
It would be very helpful if we could generate a SDL copy of Acrobat without being forced to install Creative Cloud. Many of our labs and other shared devices have Acrobat in case it's needed but more often than not it isn't and users HATE that Creative Cloud constantly pops up asking them to sign in. Creative Cloud is a huge annoyance for our end-users.
2 votes -
Enterprise renewal should not involve users
The current licensing requires an Enterprise admin to touch every single user to have them logout, then log back in whenever the license renews. Adobe also sends users an email directly stating that their license is about to expire, creating unneeded panic among users. For the Enterprise version this should only happen with the Admins. Regular users should never know or have to touch their applications other than to just use them.
3 votes -
TEll us how often a user uses the products so we can effectively manage our licenses. Simple request.
TEll us how often a user uses the products so we can effectively manage our licenses. Simple request.
4 votes -
Adobe Reader is changing my PC configuration without consent
Adobe Acrobat Reader is behaving like malware. I choose to use another PDF reader as my default for opening PDFs, every now and then the Adobe Acrobat Reader updates itself (also without my permission, or any option for control I can find), it takes the liberty to change my default settings for PDF files. This is not OK!
It even changes my Windows PC's default PDF reader if I make an certain changes to the Adobe Reader Preferences.
Is uninstalling Adobe Reader the only way I can fix this?
2 votes -
can't log on ARCOtray licensing glitch
Acrobat Pro will not let me log in then it closes after a blank page pops up
There is a problem with the ARCO tray licensing1 vote -
Explain your interface reasoning?
WTF happening to your sign in process, and once i'm signed in, it directs me to upload a PDF on a website to make a change?? I can't use the application on my computer? Seriously WTF are you guys doing
1 vote -
PST Splitter Software
Shoviv PST Splitter Software is the perfect way to split PST files at a time. It is the most secure and trusted solution to split multiple PST files without taking more time. It has a user-friendly interface that makes the entire process easy-going. The software retains the folder structure, and metaproperties of data even after splitting large PST files.
It provides several options to split an Outlook PST file, such as a split PST file by year, size, date, and folder. It perfectly split the large-sized PST files without deleting and harming any of the content. It allows users to…1 vote -
truffa?
ho acquistato una licenza adobe nel 2022 ma non mi hanno detto che scadeva, anzi mi hanno riferito che la licenza non scadeva mai. è forse una truffa sicuramente, visto che mi chiede l'acquisto del software
1 vote -
Region-based pricing
Implementing region-based pricing could make products more accessible in countries where incomes are lower.
3 votes -
Can' stop being charged after accidental Trial Sign Up
Our company pays for Acrobat licenses for our employees. I needed to edit a PDF urgently and could not do it. The online version was the only option I saw, and it just locked up.
I signed up for a free trial, just so I could download and use Acrobat. This worked for the urgently needed PDF but now my company credit card is being charged monthly for an account our company already pays for! There is no way to cancel this "free trial" account. Our accounting people are asking me why they are paying twice.1 vote -
Apple Silicon Native Installer
Even though Adobe has supported native Apple Silicon since Sep 2021, every Apple Silicon Mac user has to FIRST install Rosetta 2 BEFORE they can install Acrobat and THEN in the Acrobat preferences set Acrobat to run natively. Why?!
Why, after over two years of having Apple Silicon Macs available, can't there just be a native installer that does NOT require Rosetta?
7 votes -
Inventory report on the usage of Acrobat
To ensure our client/users fully utilize our license subscription or as PDF reader only, it really appreciates if we can have a tools/inventory report where we can view the usage of the license as well which Acrobat type and version installed to ensure it synchronize and updated to latest release version. It will be an excellence Inventory tools where we can monitor, manage, and take appropriate action where client always installed acrobat with latest version updated.
If the tools can also reflect if there is an issue (error code) why the version installed is not updated to latest version -…3 votes -
why is the cloud bundled with reader???????????????????????
Do not bundle creative cloud desktop app with reader desktop app. If a container is required embed the container with standalone reader, 2 separate downloads for one install is IRRITATING as I ONLY want to read PDFs with READER NOT EDGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1 vote -
My registered Acrobat XI License no longer works.
I own licenses for XI Pro on both Windows and Mac. I tried to install the old version today to compare to the new junk the acrobat team is forcing on us and my licenses are no longer valid. I pulled the serial directly from My product page in my account. Why are you invalidating licenses?
1 vote
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