601 results found
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Subscription
Keeps saying my subscription is expired
4 votes -
Adobe Acrobat Pro DC Usage Statics Report
It would be helpful to determine how best the User from our Enterprise ID Plan uses Adobe Acrobat Pro DC application if a report that could be generated to brief the usage statistics for a period of past 60-90 days.
It would also be helpful for us to MANAGE/RE-ALLOCATE the license to a CORE USER instead of Poor Usage User
24 votes -
Is there a way to determine product utilization. By this I mean can I tell the last time a user used their assigned product? For example if
Is there a way to determine product utilization. By this I mean can I tell the last time a user used their assigned product?
For example if a user has not used their Acrobat for six months they probably do need a license5 votes -
Audit Log
As the CTO of a growing business, we have many users asking for access to Acrobat Pro, Adobe Premiere, Creative Cloud, etc.
Our monthly recurring costs with Adobe are getting up there and I would like to know which of my users are actively using their assigned license..
Users tend to ask for access to an application but NEVER contact IT to let you know they no longer need it. An audit log of active licenses would allow me to see who is using what products. I know this information exists since the license is validated when the app is…6 votes -
Track Perpetual Licenses in the Licensing Portal
Unfortunately, we have found there is no current way that Adobe allows clients to track their perpetual licensing. When I found that my predecessor had not shared which devices our Adobe Pro perpetual licenses were installed on, we have no way of knowing who has the licenses without a severe amount of legwork. It would be supportive to the client to provide some means of tracking which machines perpetual licenses are currently linked to, especially in the case where a machine gets wiped and a license may still be linked to that machine. Thank you kindly Adobe Dev folks for…
3 votes -
Give back the option for Suite login over creative cloud login
Most people are forced to have several log-ins with adobe creative cloud for personal, work and/or school as most do not need to utilize all programs from Adobe for personal use. It is extremely inconvenient to only be able to be in to one account at a time. I use Adobe Acrobat Pro for work (homebased business) but I also use Photoshop for Personal use, therefore, I have two completely separate cloud logins and must go through all the steps to completely logout of one and log in to the other just to open a program installed on my laptop.…
2 votes -
Would like to track usage on Acrobat to help keep our licenses under control
Some vendors who offer PDF creation allow you to monitor usage of their products. Sine Adobe is the highest costing PDF creator it would be useful for enterprise admin to track usage. Currently we are being asked to monitor this from our end. it is pushing us to a different product that allows us to track product usage.
12 votes -
Federated ID: How can we tell Acrobat DC to sign users in automatically? (SSO)
How can we tell Acrobat to automatically sign the user in? Right now, when the user opens Acrobat the first time, they're asked to sign in, click "sign in with an enterprise ID", type their email address, etc. before they can actually use the SSO piece.
Our users log on to their PCs with the same identity the federated ID will use. Is there a registry key or deployment option we can set that will attempt to sign in with the logged in user's identity? We're trying to make this as seamless as possible for our users.
75 votes -
User last login report
Need a user last use or logged in report. Allow admin to revoke license or cancel accounts that are not used for an extended time.
21 votes -
Adobe DC License Management
List the last usage of a product in the Admin Console for every user.
Highlight non users and allow the recovery of wasted licenses.OR We could just keep on throwing money at Adobe ?
6 votes -
Acrobat DC Pro, Illustrator, and FrameMaker 2019 on Windows 7 keep losing their licensing credentials and stopping. And forcing me to login
Please update Acrobat DC Pro, Illustrator, and FrameMaker 2019 so the licensing works with the current Windows 7 behavior and release a patch.
1 vote -
Provide all installs via flat pkg's and stop using DMG's within the install process, specifically within CCDA
Please stop using DMG's directly or indirectly within the install process. This is particularly important in CCDA where DMG's are used and we have no ability to amend this workflow.
1 vote -
Feature Request: Have the ability for Admins to view the status of licenses that are assigned to users.
i'd like the ability to view my user's history. (i'd like to see the last time they signed in to adobe, the last time they used adobe, and maybe how often they use it).
i would basically like to see how often users actually use their license, that way if it is determined that they don't use it, i can re-assign their license to someone who actually WILL use it.
4 votes -
Unwanted context menu additions
I do not want the context menu items automatically added by Adobe Acrobat to other applications (such as Microsoft Outlook). Please provide a way to remove them.
13 votes -
Adobe has to share their information about updates with third-party before updating automatically
Before an update is rolled out, third-party providers, e.g. for plugins, must be informed in advance about the content of the update so that there can't be any production downtimes!
2 votes -
ARM64 compatible version of DC Pro
REALLY need the arm64 version out for my DC Pro subscription
5 votes -
3 votes
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Wanted: Acrobat DC updates WITHOUT system reboot
ISSUE
- Acrobat DC on Win10 system does updates in the background without asking
- requires system reboot afterwards / otherwise no access to PDF files anymore
- the updates interrupt the whole working process and costs valuable time saving and closing all projects and rebooting the system in order to get Acrobat running again
REQUEST TO ADOBE SUPPORT
Will this be fixed in an upcoming upgrade / e.g. the announced 64-bit roll-out of Acrobat?Thanks
Regards8 votes -
Users migrated to Business Profiles - Licenses Have to be Removed & Reattached
When our users were migrated to the new Business Profiles overnight on 9/7/2021 all lost their ability to use Acrobat, and our team had to go through and remove and reattached all users licenses.
1 vote -
Software Download
Currently it is overly complicated to reinstall software on new computer in enterprise environment.
Example: user has Adobe Acrobat Pro. Their laptop is being replaced with a new on. There is no easy way to simply logon to Adobe.com with the users credentials to download the software so it can be reinstalled on the new laptop.
Why not allow the Administrator for the account the ability to go to the products page under their corporate account and select the software and download it so it can be reinstalled on a replacement system for the end user.
There is no option…5 votes
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