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Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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  2. Description of desired feature
  3. Why the feature is needed

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  5. Observed result

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Acrobat for Windows and Mac

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  1. 3 votes

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  2. When our users were migrated to the new Business Profiles overnight on 9/7/2021 all lost their ability to use Acrobat, and our team had to go through and remove and reattached all users licenses.

    1 vote

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  3. Currently it is overly complicated to reinstall software on new computer in enterprise environment.
    Example: user has Adobe Acrobat Pro. Their laptop is being replaced with a new on. There is no easy way to simply logon to Adobe.com with the users credentials to download the software so it can be reinstalled on the new laptop.
    Why not allow the Administrator for the account the ability to go to the products page under their corporate account and select the software and download it so it can be reinstalled on a replacement system for the end user.
    There is no option…

    5 votes

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  4. REALLY need the arm64 version out for my DC Pro subscription

    4 votes

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  5. why doesnt this open a complete document any more?
    why does it stall and its only offering is "not responding"?
    does creative cloud have so many bugs that it has to update itself every other day?

    I'm now looking for other pdf software because sick of the frustration

    1 vote

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  6. The Terms of Use of Adobe products is covered at https://www.adobe.com/legal/terms.html
    Please also provide this in PDF format, and place that on the internet also, and provide a link to the PDF copy on your various websites. Thank you. This request is made 2021-06-04.

    1 vote

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  7. Getting Adobe Identify Management issue "Need Admin Approval"
    Install was successful but when signing in, I am getting this error

    1 vote

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  8. Currently, if you have more than one Adobe account (for instance, one for work use and one for personal use), you have to sign out/in of each account before using the application. This process is already daunting, as it just shuts down if you do not already have an account - the only fix I've found is to pretend like you are going to buy the product, at which point you can finally switch the user ID. You then have to log out of one User ID in order to login to the other User ID to use the other…

    5 votes

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  9. 4 votes

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  10. I'm frustrated that I pay every month to have a license for Adobe DC as part of my bundle of Adobe products and it is unstable, unreliable and full of bugs. Today, when opening up the program I was notified that my trial for DC had ended - HOWEVER, I am not on a trial, I am on year #4 of my paid subscription!! Now, features I had are gone, the Prepare Form function no longer works, I cannot create fillable PDFs (a service I get paid to do!)

    How can I justify paying every month for something that does…

    2 votes

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  11. ISSUE

    • Acrobat DC on Win10 system does updates in the background without asking
    • requires system reboot afterwards / otherwise no access to PDF files anymore
    • the updates interrupt the whole working process and costs valuable time saving and closing all projects and rebooting the system in order to get Acrobat running again

    REQUEST TO ADOBE SUPPORT
    Will this be fixed in an upcoming upgrade / e.g. the announced 64-bit roll-out of Acrobat?

    Thanks
    Regards

    5 votes

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  12. Currently versions of Adobe Acrobat suite have 2 forms of updates.
    Manual and Auto.
    Unfortunately on the auto update, Minimal controls exist. So corporate users have to either deploy a server to host all auto updates and publish as they become available. OR accept that the latest version will be applied immediately as they become available.

    The hosted server, is an option, but will put further pressure on VPN's as users are most likely to work in a hybrid home/office environment.

    What would be useful is borrowed from googles approach with Chrome, where a simple policy or registry key can…

    1 vote

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  13. There is no software and no access after purchasing this software through the link https://documentcloud.adobe.com/link/home/

    A receipt came from u-bill uplink not from adobe and the software doesnt work after downloading. Stills requires upgrade even after purchasing. I request investigation and full refund.
    Also, I did not select to add any of the optional features yet i was charged for many of them. Dodgy scam!!!!

    2 votes

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  14. Even though I installed Adobe Acrobat 7.0 Standard in my new computer, I don't use its software due to the activation problem. My software S/N is 1016-1166-0657-7645-3866-7335. Please resolve the activation issue so that I can have the right to use the Adobe Acrobat 7.0 Standard I already paid. My e-mail address is sang-hee.an@merckgroup.com

    1 vote

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  15. When installing, we get the message that the software is installed on too many devices. Why not do like Dropbox and tell the customer these are the devices this software in on...and then ask which would you like to deactivate...simple, particularly in the cases where the previous device is no longer available and cannot be deactivated by the user.

    1 vote

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  16. Says trial expired but I have current monthly paid account that is current.

    4 votes

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  17. I have fully paid twice in total for Adobe Acrobat DC both for personal use and for official City use, and get at both ends the same message that my trial has expired and or to pay or activate another one!

    3 votes

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  18. It would be very beneficial for SMB companies to be able to deploy Acrobat DC via Microsoft Intune (Endpoint Manager).

    4 votes

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  19. When trying to start the newest version of Adobe Acrobat 2017 for Mac OS on Catalina after logging in with the Adobe ID the Adobe Licensing Application hangs. See: https://community.adobe.com/t5/acrobat/acrobat-licensing-application-hangs-after-login-on-mac-os-10-15-catalina/td-p/10752118
    The software is unusable.

    28 votes

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  20. MacBook Pro (2019, 16"), OS 10.15.7. Acrobat DC stopped working. When I click app to open, it crashes. Unistalled and reinstalled w/ CC, restart, still didn't work. Uninstalled from Finder (recommended on Adobe support), cannot reinstall. Restart again, still cannot install or open. CC says app is installed, update available, but unable to open. Help.

    1 vote

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