Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. HKEY_CURRENT_USER Startup Run keys not removed by uninstallation of Adobe Acrobat DC

    The following HKEYCURRENTUSER Startup Run keys are not removed by uninstallation of Adobe Acrobat DC:

    "CCXProcess"=""C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe""
    "Adobe Acrobat Synchronizer"=""C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe""

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Adobe Licensing Application hangs after login on Mac OS 10.15.2 (Catalina)

    When trying to start the newest version of Adobe Acrobat 2017 for Mac OS on Catalina after logging in with the Adobe ID the Adobe Licensing Application hangs. See: https://community.adobe.com/t5/acrobat/acrobat-licensing-application-hangs-after-login-on-mac-os-10-15-catalina/td-p/10752118
    The software is unusable.

    11 votes
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    11 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Freeze on opening Document

    Acrobat suddenly began to constantly freeze after opening any document. I uninstalled it and tried to reinstall but got a 136 error. I'm on MacOS 10.15.2 "Catalina" on a MacPro (late 2013)

    1 vote
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    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Adobe Fresco incompatible

    I would like to see more computers at lower price points work with future Fresco updates. On my current system, I cannot install it. I do not have upwards of $2000 to buy one of the computers it supports. Not everyone is wealthy and i would be paying any of those computers down for at least 2 years, if not longer. But I need Acrobat for school so I can edit PDFs my professors send me. Also, a list of graphics cards with DirectX 12.1 support would be helpful. I will do without it for now, I would like see…

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. MS Installer bug

    If during the installation of Acrobat DC Pro you select only the option to create PDF from Office documents, the virtual printer will not be installed.

    And if you choose the creation of office documents, and, for example, in the Chrome and Firefox browsers, then the printer is installed and everything works correctly. Fix the installer, please.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Logs for Account creations/deletes

    It would be helpful if the Adobe Admin Console had an area where you can see when an account is created or deleted. We have Enterprise licensing and i'm surprised that this info is not available, especially for audit purposes.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  7. I have bought a monthly plan. Why is Adobe asking me to register the product?

    I purchased a monthly plan of Acrobat DC. I was not able to install via Adobe Creative Cloud. Therefore, I downloaded the installer from the Web, and have succesfully installed Acrobat DC. I am now asked to provide a registration serial number. Where can I find this number?

    1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Prevent unintended over subscription

    My enterprise has subscriptions to individual Creative Cloud apps (e.g. PhotoShop, Illustrator, InDesign, etc), as well as "All App" subscriptions (i.e. the entire Creative Cloud bundle), as well as Acrobat Standard, and Acrobat Professional. Adobe should provide me with alerts when it detects that a user is over subscribing. For example: (1) If a user is assigned an All Apps subscription, an alert should be raised it they are also assigned any other subscription. (2) If a user is assigned 3 or more individual Creative Cloud apps (excluding Acrobat) an alert should be raised since it is more cost effective…

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Individual Creative Cloud subscriptions should be universal to every Creative Cloud product

    For my enterprise I subscribe to multiple individual Creative Cloud products (for users who need 1 or 2 products only, since it is more cost effective than an All Apps subscription). I might have 9 of 10 PhotoShop subscriptions assigned, 10 of 10 Illustrator subscriptions assigned, and 11 of 10 InDesign subscriptions just assigned. That means I have to true up InDesign by 1 even though I overestimated my PhotoShop and am 'overpaying' until I am allowed to true it down. All individual subscriptions cost the same, so Adobe should allow me to transfer quantities between products (so I can…

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  11. Creative Cloud-Free Adobe Software

    Please let those of us who prefer it to simply use Adobe software like any other. No creative cloud, no membership, no password. I just want to read and edit pdf files. It's software. Let me just use it. As it is I have lots of pdf files and I'll go along. But as soon as there's an alternative, I'll bold from Adobe and never come back. Unless I can again just use the software like before.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Acrobat DC serialized deployment for remote desktop/Citrix environments

    The new named user licensing (NUL) is not ideal for remote desktop/Citrix environments when using more than two session hosts.

    The cloud limitation of two logons is fine for personal computers but when operating a large number of session hosts users have to logon to Acrobat DC when roaming across multiple servers. Each server is considered a new installation.

    Please bring back serialized deployments for enterprise customers or another solution that works with remote desktop/Citrix.

    5 votes
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  13. We purchased Acrobat DC license in China, where Adobe only provides the Simplified Chinese version of the product. However users who use En

    Allow user explicitly select which language version of the product during the installation process.

    1 vote
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    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  14. reboot

    Acrobat is an application and as such, I should not need to reboot the computer when it updates. I have lost information twice now. I will now block it from updating.

    2 votes
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make Acrobat Reader as enlighten app for WIP

    We are using Windows Information Protection to protect company data and documents. Since Acrobat Reader works only in work mode and private documents are also considered as work content. It would be great if the software can be configured as enlighten app so that it can also use in personal mode.

    2 votes
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  16. User account login verification - view log

    User account login verification

    Across all Adobe products that require someone to login or ‘ping’ the Adobe licensing services, managed/stored by Adobe – I would like to review the log file of the user accounts who are hitting the licensing service.

    With thousands of users, I need a programmatic way to verify only current and authorized users are using the licensing associated with our account. In my past, I’ve had ex-employees and keys shared and ended up paying for someone else’s use of Adobe products.
    Other publishers offer this and I would like to see the same from Adobe, since…

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  17. Strange icon for Reader DC and Fill and Sign failures

    The Reader DC icon on my Mac changed to this and now the "Fill & Sign" feature constantly crashes. This happened after the last DC update which shows this:
    Architecture: x86_64
    Build: 19.21.20047.353337
    AGM: 4.30.91
    CoolType: 5.14.5
    JP2K: 1.2.2.44610

    See the attached file for the icon that appears.

    Do you think the two items (strange icon and constant crashing) could be related? I have to use the Adobe Uninstaller to remove DC to clean it out completely, then reinstall DC. It will work for one or two documents, then returns to continuous crashing, whereupon I have to uninstall and reinstall.…

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. permit installing acrobat reader on another drive than c:

    automatic installation procedure on drive c:
    Why not permit installation on another drive?

    1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  19. I have anemail - ID - Password cannot log in

    Please do not make me change the flaming password AGAIN please help THIS TIME

    1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Recover FRL license from hard drive that has failed/crashed

    The license recover process using the licensing toolkit for computers that have a healthy hard drive works great. However, anticipating the need to recover a license from a computer where the HD has failed/crashed and the HD can not be accessed to run licensing toolkit .exe to recover license.

    Anticipating the need to recover a license from a failed/"crashed" HD and would like to know procedure for this. Maybe it license count needs to be manually adjusted on the Admin Console by Adobe Tech Support???? Just want to prepared to address this situation.

    Thanks!

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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