Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

Please provide the following information. You can post a new idea or search for ideas already submitted.


How it works:


  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
  • You may also post a comment for the idea.
  • If your feature idea or issue is not listed, post it.
  • In order to get subscribed to an item for any updates from Adobe, you must vote for it and click the subscribe button.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.


  • Hot ideas
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  1. signing in everytime I open program

    WE paid for a subscription to Adobe Acrobat DC why do we have to sign in each time. Adobe needs to fix this. Oh the days we had a CD to install and never had these problems. Also my boss has that same problem with our Photoshop and Indesign.

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  2. acrobat DC not running with Mojave

    Now look, Acrobat DC is not running with Mojave. I WANT A REFUND NOW SO I CAN BUY ANOTHER APP, IE NITRO PDF.

    I NEED A REFUND OF 15GBP BACKDATED TO LAST MONTH. NOW...SO MANY POSTS AND YOU ARE NOT RESPONDING AT ALL. I SPEND OVER 600 GBP WITH YOU PER YEAR TO GET THIS RUBBISH. I DEAL WITH HOLLYWOOD ON A DAILY BASIS AND AM FORCED TO USE PREVIEW TO LOOK AT PDFS...RUBBISH, RUBBISH, RUBBISH..

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Acrobat Pro update-able through Creative Cloud App

    I recently was VERY late getting Acrobat Pro updated, as I was always (only) checking for updates in the Creative Cloud app. Acrobat is listed there as in installed app, but recent updates have not shown up. I did find this was probably because I had Automatic Updates turned off in Acrobat's prefs. (I don't like automatic updates, they can be intrusive.) The same source - found in one of the forums - said if Auto updates were off, then the updates would show up in the CC App, but it didn't. If a customer gets the app as part…

    2 votes
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    Planned  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  4. 6800.317.14.2.10092

    dobe has detected a corrupt file

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3 votes
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    Planned  ·  3 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Acrobat Pro DC repeatedly crashes after updating to Mac OS 10.14.2 (Mojave)

    Acrobat Pro DC began crashing immediately and repeatedly after updating to Mac OS 10.14.2. (MBP 15/32GB/4TB/ 2018).

    After searching Acrobat forums, it appears others have experienced this issue, albeit with prior updates of High Sierra.

    My solution: I attempted a solution that was successful in one of the posts. I uninstalled Acrobat using the uninstall function of the application. I rebooted in 10.14.2 and then reinstalled Acrobat Pro DC. Acrobat Pro DC now works well, without apparent glitch and no crashes after 2 days of constant use since the uninstall/reinstall procedure.

    2 votes
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Dec 11 Update Failed | Problem with licensing module

    What's the best way to resolve this?
    Update failed. "Problem with licensing module"?

    Uninstall Acrobat Pro DC from the CC Desktop App and reinstall?
    Tried to use the Update feature in the Help menu of Acrobat Pro DC and that failed.

    German Windows 10
    Adobe Acrobat Pro DC | Continous Release | Version 2019.008.20081

    Regards,
    Uwe Laubender
    ( ACP )

    PS: First tried a reply at "PLEASE Don't make the user go through a menu to check off a comment! You DOUBLE the time it takes to go through comments." that first seemed to fail. See screenshot two with the…

    1 vote
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    Need Info  ·  4 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Not able to uinstall Acrobat dc

    Hi! Since i downgraded my acount to no longer access Acrobat dc my Creative Cloud app doesn't allow me to uinstall the app, and windows won't let me delete the software files. Adobe Acrobat DC is neighter to be found in the windows uinstall program-list.
    But the program is fully installed on my computer, and when opened, it tells me that it is no longer part of my plan, and gives me no other option than to sign up for an other period.

    But i would like to get rid of it to go back to acrobat reader.

    Some help…

    1 vote
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    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Acrobat 2019.008.20071 and Pitstop Edit 13 Tools missing.

    After Acrobat updated to 2019.008.20071, my Enfocus Pitstop Tools have disappeared. I have tried uninstalling/re-installing both Acrobat and Pitstop. With no change. I have checked for an update to Acrobat but get a message that 20071 is the latest version. Enfocus says the problem is in Acrobat.

    When can i expect a fix for this. I need these tools in order to be able to work with my customers. Thanks

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  11. "View All Recent Files" crashes Acrobat Pro for Mac under OSX Mojave


    1. "View All Recent Files" crashes Acrobat Pro for Mac under OSX Mojave

    2. Open Acrobat Pro. Go to file > Open Recent File > View All Recent Files

    3. OS X Mojave 10.14.1 - this issue appeared after I upgraded to Mojave

    4. Should open a list of files previously accessed

    5. Actually gives the SBOD and causes Acrobat Pro to become unresponsive

    .txt file attached with the system report

    1 vote
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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  12. ACROBAT DC CRASHES WHEN STARTING UP 2017 MACBOOK PRO?

    ACROBAT DC CRASHES WHEN STARTING UP 2017 MACBOOK PRO?

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  13. licensing system not working for me

    My concern is with the new Adobe policy of license-based software. I was extremely frustrated when I was out-of-the-blue prompted to log in to Adobe just to open a pdf. My saved log-in did not work, and I was unable to open my flight document, which was a big problem for me in the moment. I have now solved that problem (by switching pdf viewers, to Preview). However, the root of my dissatisfaction is with the Adobe licensing system. I am a paid subscriber, and this system is not working for me. I absolutely do not want to be told…

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  14. ins

    How a Freaking HUMAN to Talk TO that would work WASTING MY **** TIME and your Twitter support Sux as well

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Subscription problem

    I probably shouldn't have to, because I get an adobe package from my employer, but I paid $190 for a one year Acrobat Pro DC subscription on June 26, 2018. 5 months later, I'm getting a message that my subscription has expired.
    My order # is/ was: ADB034255491
    Either fix the problem or refund my money.

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Include Supersedence information in Catalog Updates for SCUP

    We have successfully implemented the Catalog for Adobe Acrobat and Reader in SCCM 1806 and systems are responding well to updates. Upon trying to create an Automatic Deployment Rule to only push the latest full available update to my systems, I come across the issue where the Supersedence information is not filled in on the update bundles that are provided.

    Having this information filled in will allow us to use Automatic Deployment Rules, so that we can do it fully automated.

    2 votes
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  17. Cannot connect to Adobe update server

    Acrobat Pro X
    Whenever I try Help/Check for Updates ... I get a message back that "Cannot connect to Adobe update server. Please verify that you are connected to the Internet and check for updates again." Obviously, I am on the Internet to make this post. What do I do?

    1 vote
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    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Acrobat DC being blocked from making changes

    Being blocked from saving changed documents.
    Message:
    Controlled Folder Access blocked
    c:\Program\Acrobat.exe
    from making changes to the folder %userprofile%

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Acrobat icon in Windows 10 menu

    I have already reported the fact that, when installing or updating Adobe Acrobat (which happens rather often), the program icon in the Windows menu is incorrect. I know how to bypass the problem by creating manually the good icon, but each time Acrobat is updated, this bad icon reappears (see screenshot).

    This is a VERY long lasting bug. So please, fix it!!!

    Thank you

    24 votes
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    9 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Could you please try the following steps and let us know if the issue is resolved:

    • Delete Adobe Acrobat icon from the Start Menu, the desktop and from the taskbar.
    • Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs and you’ll find the " Adobe Acrobat DC " with the wrong icon. The that looks like a shortcut. Delete it and close the window.
    • Go to C: > Program Files (x86) > Adobe > Acrobat DC > Acrobat and find Acrobat.exe
    • Right click on Acrobat.exe > Send to > Desktop
    • Right click again on Acrobat.exe > Pin to Start Menu… and close the window
    • Right click on Acrobat.exe – shortcut (that you just created on your desktop) > Copy
    • Go back to: C: > ProgramData > Microsoft > Windows > Start Menu > Programs… and Paste the…

  20. Can not disable auto updates

    Auto update feature cannot be turned off. This is a fundamental flaw in your software. No software should ever update without permission of ownder.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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