Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Adobe Acrobat Incorrectly Keeps Asking to Sign Out

    Acrobat under creative cloud keeps asking me to sign-in and then shows me the form to sign out of other devices. (See Screenshot).

    I am running Acrobat Pro on a machine called JeffDesk3. It doesn't seem to understand that JeffDesk3 on the licensing database is the same one I am running Acrobat on (this device).

    When I run Acrobat it will show the sign out of screen listing this device, JeffDesk4 and JeffDesk3. Since I am running on JeffDesk3 it should not be doing this.

    I can sign out of JeffDesk3, it will then move the license to JeffDesk3, but…

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Retail pack resale

    I have retail version of Acrobat X standard, why have you asked ebay to take down my listing? It is not counterfeit or OEM?????? WHYYYYYY!!!!!!!!!!!!!!!!!!!!!

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  3. More than 2 computers required when setting up new replacement computers , suggest a two week period to allow time to setup new computers

    temp two week licence for more than two computers, to allow setup of new laptops. Need to carry on using existing laptops whilst the new computers are in transition.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Comments

    Not everyone is a PC literate. hanks to Acrobat's recent push it has severely handicapped my ability to use at least 4 devices. These are older 4-8year pcs. Thanks to Acrobat in unison with M/S and others are responsible

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Error Message: This feature is not included in your current Acrobat license

    This concern was previously submitted by Martha in April 2018 and marked as resolved although there does not appear to be a resolution in the comments.

    I have a team account and I am signed in, yet I am receiving this message and unable to perform key functions like "Edit" because the software is not reading my license correctly.

    Please offer a fix ASAP.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Should be able to see active computers and act/de act them in CC Teams

    In my personal CC for Photographers I can see computers CC is installed on and deactivate them if I wish (not that I need to) but CC for Teams does not have this function, even when logging into the individual accounts attached to Teams.

    This is a big oversight and should be a basic part of team management functionality, when managing many licenses and the fact that each user has to have an adobe ID setup for them to admin them is cumbersome enough but the fact there is even less control in CC Teams than personal CC accounts in…

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  8. BUG: Create Adobe PDF error

    Cannot PRINT to Adobe PDF from any program after reboot UNLESS Acrobat has been started at least ONCE for the current session. Perhpas this is because Acrobat has not "signed in" or authenticated as a licensed app until AFTER I have opened Acrobat? This has only been occurring recently within the last few months. The credentials are and have always been "saved" such that I am automatically authenticated when I open Acrobat. I am licensed for CC All Apps Annual. I am using Windows 10 64bit on a less-than-a-year-old Dell Inspiron i8 with 32GB RAM and 2TB drive.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  9. installation errors

    Hi. Our users are getting attached error when trying to install Adobe. Any idea how to fix? Thanks.

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Installation problem: IMSLib not found. Acrobat services will not work.

    Error message continues: your application install seems to be damaged. Please reinstall the application.
    When I visit the page to reinstall the app, the only option is to "subscribe." I don't wish to subscribe. I just need to fix the installation of Acrobat I have.
    I have Acrobat Pro DC and it's currently updated.
    Acrobat Pro DC Build: 19.12.20034.328841.
    I'm on MacOS 10.14.4.
    I don't wish to replace my full version with a trial version, and then have to subscribe. I just want my current version to work correctly.
    Does anyone have any ideas, please?
    Thank you.

    1 vote
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    4 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  11. Licence expired error

    Our company Fast Radius has a group licence and we are all locked out. This is stopping our business!!! We need Acrobat Std ASAP.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Eliminate Startup Login Lag

    I have a monthly subscription for Acrobat Professional several of my computers at my business. I have the creative cloud software installed on my system and ir is open and running. Whenever I launch a pdf document when Acrobat is closed, the program opens then freezes for 15 seconds or so while I think the stupid thing is retrieving my subscription for the 1000th today. I don't care about your piracy concerns. I do care that you are wasting my time multiple times per day by having your program freeze for a ******** reason. You should make the program operate…

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Acrobat Pro crashes, starts and closes after some openings of files

    Adobe Acrobat Pro DC open a few files and if you close them and later export and open a new .pdf from any program, including Indesign or Illustrator, the program starts and than closes immediately. There no show of error message. After this, the Acrobat will not open any file until you restart the computer (mac or pc).

    All steps on forums was tryed, with no effect, including this link: https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

    Already try open the task manager and stop services to them open Acrobat again. No effect. Sometimes, open a error message, that was send a million times.

    Please, update…

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Need to fix not being able to log into Adobe Acrobat. I am signed into Creative Cloud, but Acrobat will not allow me to sign in

    It is very frustrating the inconsistencies surrounding being able to log into Acrobat. You click on the login button and the little watch flashes for a second but nothing happens. To pay a monthly fee for something that does not work is not right

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Stop forcing Acrobat DC to check for license so frequently - once a day is plenty

    When I am at a slow internet connection, Acrobat DC frequently scans the internet to be sure my copy is properly licensed. Please turn that off! Once a day to check for a license is plenty. The user experience suffers compared to the old days when I owned my own copy of Acrobat Professional XI and it checked for the license on my computer - not in the cloud.

    1 vote
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    Need Info  ·  3 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  16. ADFS/SAML automation with federation certificates and identity provisioning

    The current authentication integration solutions for Adobe do not provide any automation around the Certificate management or the Account creation process. This is horribly limiting when considering the need of an environment to have a seamless system with limited downtime. Further the lack of auto account creation from the SAML service, is highly inefficient. It would be desired to have the capability to create users from the SAML integration and to have the SAML process setup to manage itself using federation XML URLs as an option.

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  17. my acrobat pro license is not recognized

    i have a legacy device license and all other apps work. Acrobat is the only app that has stopped working and is stuck in trial mode.

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. ACROBAT DOES NOT WORK WITH MOJAVE.....END OF STORY

    Acrobat does not work with Mojave...and I do not think it ever will. Adobe need to refund a portion of the subscription and stop blowing smoke....

    1 vote
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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Prevent Adobe Acrobat Reader DC Downloads in Updates

    I have purchased the full license for Adobe Acrobat Pro DC, I am requesting Adobe to create a way to always block Reader DC from ever downloading during scheduled updates. Reader DC always commandeers/overrides the default settings by file types and since I PAID for the full software product, I shouldn't have to reset my default program by file type literally every other day. Please change this. Please.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  20. signing in everytime I open program

    WE paid for a subscription to Adobe Acrobat DC why do we have to sign in each time. Adobe needs to fix this. Oh the days we had a CD to install and never had these problems. Also my boss has that same problem with our Photoshop and Indesign.

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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