Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

Please provide the following information. You can post a new idea or search for ideas already submitted.


How it works:


  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
  • You may also post a comment for the idea.
  • If your feature idea or issue is not listed, post it.
  • In order to get subscribed to an item for any updates from Adobe, you must vote for it and click the subscribe button.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.


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  1. "View All Recent Files" crashes Acrobat Pro for Mac under OSX Mojave


    1. "View All Recent Files" crashes Acrobat Pro for Mac under OSX Mojave

    2. Open Acrobat Pro. Go to file > Open Recent File > View All Recent Files

    3. OS X Mojave 10.14.1 - this issue appeared after I upgraded to Mojave

    4. Should open a list of files previously accessed

    5. Actually gives the SBOD and causes Acrobat Pro to become unresponsive

    .txt file attached with the system report

    1 vote
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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  2. ACROBAT DC CRASHES WHEN STARTING UP 2017 MACBOOK PRO?

    ACROBAT DC CRASHES WHEN STARTING UP 2017 MACBOOK PRO?

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  3. licensing system not working for me

    My concern is with the new Adobe policy of license-based software. I was extremely frustrated when I was out-of-the-blue prompted to log in to Adobe just to open a pdf. My saved log-in did not work, and I was unable to open my flight document, which was a big problem for me in the moment. I have now solved that problem (by switching pdf viewers, to Preview). However, the root of my dissatisfaction is with the Adobe licensing system. I am a paid subscriber, and this system is not working for me. I absolutely do not want to be told…

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  4. ins

    How a Freaking HUMAN to Talk TO that would work WASTING MY **** TIME and your Twitter support Sux as well

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Subscription problem

    I probably shouldn't have to, because I get an adobe package from my employer, but I paid $190 for a one year Acrobat Pro DC subscription on June 26, 2018. 5 months later, I'm getting a message that my subscription has expired.
    My order # is/ was: ADB034255491
    Either fix the problem or refund my money.

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cannot connect to Adobe update server

    Acrobat Pro X
    Whenever I try Help/Check for Updates ... I get a message back that "Cannot connect to Adobe update server. Please verify that you are connected to the Internet and check for updates again." Obviously, I am on the Internet to make this post. What do I do?

    1 vote
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    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Acrobat DC being blocked from making changes

    Being blocked from saving changed documents.
    Message:
    Controlled Folder Access blocked
    c:\Program\Acrobat.exe
    from making changes to the folder %userprofile%

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can not disable auto updates

    Auto update feature cannot be turned off. This is a fundamental flaw in your software. No software should ever update without permission of ownder.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Acrobat DC will not open files

    Acrobat DC. since the update on 10.23.18, will not open files, making it rather useless. I have tried uninstall/reinstall; this will get one file opened one time. On a second launch, it again will not open any file. Am I going to have to uninstall/reinstall EVERY time I want to open a file?

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Could you please let us know the following information:
    1) Version of Acrobat DC you are using.
    2) Which OS are you on.
    3) What happens when you try to open Acrobat (Any error message? or Acrobat doesn’t launch?)

    Thanks

  10. Adobe DC affected. Bug Report. 10/14/18 Windows 10 update 1803 broke the ability to assign adobe as the default app for .tif files. I can a

    Bug Report. 10/14/18 Windows 10 update 1803 broke the ability to assign adobe as the default app for .tif files. I can assign any other offered app (paint, sketch, photo). I had to do a system restore to revert back to temporarily correct this issue.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  11. This concerns Creative Cloud subscription window. The window always resets to a service Adobe is trying to sell. I want it to go back to my

    This concerns the window for the Creative Cloud user interface. It always resets to some Adobe service that is being promoted such as Adobe Stock. This is annoying. Every time I start my computer I have to reset, first to Applications, and then again to installed applications. There appears to be no preference that will override this. I know this is very very minor, but after hundreds of repetitions of this experience, I just had to let you know how irritating it is.

    1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Missing or non-existent Acrobat: error code 123 Sh1t

    My idea is that Adobe permit me to download Adobe acrobat to my chromebook. I cannot do some things - like apply for passport pages - without Adobe and always - every time I try to download, or ignite or turn on this feature - I get to go through all the steps and then: Access Denied, or Unable to download because this computer is a chromebook or wrong password.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Since "upgrading" to Mohave, I simply cannot get my Adobe Acrobat Professional to open.

    Since "upgrading" to Mohave, I simply cannot get my Adobe Acrobat Professional to open. I get the spinning beach ball for several minutes (yes minutes). I then check Force Quit and invariably, Adobe Acrobat Professional is "not responding". Adobe says the two are compatible, but I do not think so.

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Rethink the Automatic Update behavior for the Acrobat app

    Like many users I was caught off guard by the automatic October 2018 update that significantly changed things (for the worse, as usual). I wasn't even aware that Acrobat had automatic updates turned on! All the other CC apps simply notify you via Creative Cloud when an update is available, and I choose whether or not to install it. Why is Acrobat different?

    Apps from other companies have a prominent dialog during initial install that asks whether you want to install updates automatically or not. I don't recall ever seeing this type of notice for Acrobat.

    At the very least,…

    1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  17. single user disc and license

    Involuntarily upgraded to W10. Now, my older Acrobat versions no longer work.

    Current Win version: 10.0.17134 Build 17134

    Am now retired but MANY pdf files/documents from years past that are no longer accessible.

    Need a single user disc and license for my single computer. NOT CLOUD -- internet not stable.

    Sharing, collaboration, team stuff totally not needed.

    Too old for school discount and my military access ended with retirement.

    Is there a simple solution, relatively inexpensive solution for those of us who still need your product?

    Thanks,
    Douglas McCullough
    10.8.2018

    1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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  19. added text explosed in DC 19.008.20071

    Impossible to work with 19.008.20071 update, full of new bugs.

    Double letters in text such as "ff" of "nn", have been excluded from text containers.
    "p" in texts have been suppressed in number of recent added texts.

    I am suppose to deliver in 300 pages book tonight.
    How can this happen ?

    1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Pop up menu in program - text is appearing as boxes with X throughout. Illegible

    I haven't been able to access Acrobat Pro because of this issue. I updated the software on a trial version, and it's working fine except for when I get more pop up boxes to upgrade my subscription, with the same issue. It looks like maybe there's fonts missing? I've had no luck finding a solution.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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