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Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat for Windows and Mac

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559 results found

  1. Adobe has detected a corrupt file (checksum error). The program has been closed without installing. Info ID: 6800.338.14.2.20020

    Received the following install error when upgrading acrobat 9.3.0 to 9.5.5 using installation file downloaded from link supplied by Adobe tech support.

    Adobe has detected a corrupt file (checksum error). The program has been closed without installing.
    Info ID: 6800.338.14.2.20020

    1 vote

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  2. Today's renewal

    I renewed the licence, but the product does not work! It continues to ask me to subscribe....

    1 vote

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  3. log in error - I haven't been able to login on my mac since I paid

    Macbook pro MacOS Big Sur 11.0.1

    1 vote

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  4. Contradictory message trial expired but have account cannot access

    1 vote

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  5. info ID:6702.395.50.2.20020

    1 vote

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    1 comment  ·  Installation and Licensing  ·  Admin →
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  6. Unable to upgrade Acrobat Adobe X Pro to Acrobat Adobe XI Pro

    Dear Sir/Madam,

    In 11 Oct, 2013, I bought a full license of CS6.0 (Adobe order no. 138180935) and 4 license of Acrobat Professional 11.0 together (Adobe order no. 138180935, cert ID: 11782938). After installing my CS6.0 for many years, I did not notice that the CS6.0 I have purchased came with an older Acrobat X Pro. I was shocked to find out the laptop where I have installed CS6.0 has an old Acrobat X Pro that cannot be updated to Acrobat XI Pro. All other laptops and PCs have Acrobat XI Pro. Please advise on why did CS6.0 came with…

    1 vote

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  7. Why do I always get Subscribe where I have already subscribed

    I have already subscribed and it always asks me to subscribe and it wont let me access , may I know what wrong im doing?

    1 vote

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  8. No money in my account

    Good day, every month I get the same billing problem. For most of the month, I don't have any money in my account.I get paid only then 15th of every month.

    If my pay day falls into a weekend, i.e. a Saturday or a Sunday, then I get paid on the Friday before the weekend.

    I find that there is no flexibility regarding my payments to yourselves.

    Firstly, I think for the most part, it is not usually a change in banking details.Furthermore, there is no provision for a button on this site to inform yourselves that have not changed…

    1 vote

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  9. I cannot open my files. This is just hopeless

    Why the system wont let me open my adobe / pdf files. I have been paying monthly subscription.

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Admin →
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  10. Alert admins when licensed users count crosses the available license limit.

    It would be great if admins get an alert or notification within the Adobe Admin Console once the number of users exceeds the number of available licenses for Acrobat . Example- we have 1000 licenses available for Acrobat Standard and we would appreciate if we get an alert in case any of our admins or help desk techs adds an additional user ( user #1001) to the licensing group. This will help us minimize the license cost at true up.

    1 vote

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  11. Todays security update for mac has crashed three times! I had to delete and reinstall the app. Installation hangs indefinitely.

    1 vote

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    1 comment  ·  Installation and Licensing  ·  Admin →
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  12. Constant Updating

    I was trying your product to see if I would buy it and I entered grad school and need photo editing software. **** NAH!!! The constant updating is insane. It's slowing my computer way down and I have to hunt through each program this ****** app installed on my computer to stop them. AND even then it doesn't stop. Why do you all think ANY program needs to be searching for an update 24 hours a day!?!?

    Sod. Off.

    1 vote

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    0 comments  ·  Installation and Licensing  ·  Admin →
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  13. Constant Updating

    I was trying your product to see if I would buy it and I entered grad school and need photo editing software. **** NAH!!! The constant updating is insane. It's slowing my computer way down and I have to hunt through each program this ****** app installed on my computer to stop them. AND even then it doesn't stop. Why do you all think ANY program needs to be searching for an update 24 hours a day!?!?

    ****. Off.

    1 vote

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  14. stop making me sign in at every usage!!!!

    Stop it.. for real.. STOP IT.. i have a 32 character password... why cause you all got hacked.. why cause you wouldn't listen to me about the whole in your systems.. blaa blaa, STOP ASKING FOR MY PASSWORD AT THE OPENING OF EVERY **** APP... I mean come the **** on, are you telling me that the people there have sliped in to a stuper and can't authorize my un changing machine with the 25 year customer history with you, and figured out that I legitly could be trusted for maybe 2 days in a row? maybe a month.. Maybe…

    1 vote

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  15. Unsubscribe...Please take me off of this site before the 7 day charge

    I wish to unsubscribe from this site.

    1 vote

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  16. Quit ******* logging me out you ********!

    ******** Adobe for constantly logging me out! You ******* suck!

    1 vote

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  17. ID 32.414.03.2.20020

    1 vote

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  18. Dividing pool of license geographically

    Right now in our adobe admin console we have one pool irrespective of geographic location. So if one admin has purchased 100 licenses from apac region then that admin should only be able to see 100 licenses with 100 apac users and likewise LATAM admin should only be able to see LATAM pool with LATAM users and so on.

    You can call me for more understanding on +60-172263376

    1 vote

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  19. Freezes for a few seconds on launch by non-admin user

    Running Adobe Acrobat DC 20.012.20048 on Windows 10 Pro 10.0.18363. Whenever a non-admin user launches the software, the software will freeze for 10-15 seconds, then start working normally again. When an admin user launches the software, it starts running fine without freezing. We assume this is a file permissions issue. Tried reinstalling, reverting to old version, and changing file permissions. Tried working with Adobe Support but they ultimately ran out of ideas.

    1 vote

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  20. Install complete - licensing issue

    Installed but tells me 'subscription expired) Just renewed 10/10/20 still says 'subscription expired'

    1 vote

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