Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

Please provide the following information. You can post a new idea or search for ideas already submitted.


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  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
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  • If your feature idea or issue is not listed, post it.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. Multiple Activation's

    Currently, licensed users are limited to only having 2 instances of a product active at any time. Now that users have multiple devices they need to have the product activated on, 2 is no longer enough.

    Please can you give us the option to increase the number of computers a license can activate by either creating a more expensive "plus" version or allow us to assign multiple licenses to a single user account.

    6 votes
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Acrobat DC serialized deployment for remote desktop/Citrix environments

    The new named user licensing (NUL) is not ideal for remote desktop/Citrix environments when using more than two session hosts.

    The cloud limitation of two logons is fine for personal computers but when operating a large number of session hosts users have to logon to Acrobat DC when roaming across multiple servers. Each server is considered a new installation.

    Please bring back serialized deployments for enterprise customers or another solution that works with remote desktop/Citrix.

    6 votes
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  3. What a hunk of **** this program is. Slow, cumbersome, won't let me look at my own documents without signing in, you've destroyed this and

    Quit using this hunk of **** software. You've become microsoft. What a terrible, slow, cumbersome, bothersome package you've created.

    6 votes
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Acrobat shows "Program not responding" on every single pdf file I open running windows 10 64bit.

    Acrobat shows "Program not responding" on every single pdf file I open running windows 10 64bit. Please fix your ****** software

    6 votes
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    Need Info  ·  5 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. bought Adobe Acrobat Pro DC but still saying trial

    Purchased Adobe Acrobat Pro DC but it's still states that my trial has expired and I need to purchase. I have already gotten an email notification that the purchase was successful. But I still can't access

    6 votes
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    Under review  ·  3 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  6. (Not Responding)

    (Not Responding) - Too common now. Miss the old days before the latest round of updates. Fast load. Now have to wait about a minute before working on a document while ? happens and ties up resources. Thanks

    6 votes
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    Need Info  ·  5 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Your customer support chat is IMPOSSIBLE to find, sends me in endless useless circles, and redirects me to useless forum articles having no

    Your customer support chat is IMPOSSIBLE to find, sends me in endless useless circles, and redirects me to useless forum articles having nothing to do with my situation. I actually had to trick your system about my situation to get to support chat. My company pays handsomely for this software, which includes chat support, and should not have to waste time as such. We have over 150 licenses with ya'll and you left us hung out to dry. This is not acceptable customer service. Correct immediately.

    6 votes
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    Under review  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make Acrobat Reader as enlighten app for WIP

    We are using Windows Information Protection to protect company data and documents. Since Acrobat Reader works only in work mode and private documents are also considered as work content. It would be great if the software can be configured as enlighten app so that it can also use in personal mode.

    5 votes
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    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Stop using Internet Explorer for application logins

    Adobe Acrobat (2019.012.20034) uses Internet Explorer engine to connect to the internet, such as when a user is logging in.

    I have confirmed this is true for Adobe Acrobat and expect it to also occur for other Adobe Create Suite applications.

    I am not talking about websites such as the admin portal or Adobe cloud, this is specific to the Adobe Acrobat DC Windows application.

    This is causing a problem for us as we have elected to block Internet Explorer from accessing the Internet, we have made this decision to reduce security risks associated with Internet Explorer accessing the internet.

    5 votes
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Adobe DC Freezes when opens/signs into CC

    Whenever I open Adobe Acrobat DC, within 10 seconds of it being open/as soon as it shows my name sign in, in the top right corner, I get the spinning wheel and app completely freezes and im have to force quit. EVERY TIME, DC is un-usable. I've uninstalled, reinstalled countless time, restarted, shutdown, nothing.

    CC is up to date
    Running on MAC OS 10.11.6 (el capitan)

    5 votes
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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  11. NEED TO BRING THE SUPPORT BACK TO THE USA

    STILL WAITING FOR THE EMAIL OR A FOLLOW UP ON MY DEACTIVATION AND ACTIVATION OF MY SOFTWARE

    HAS BEEN 3 DAYS WAITING

    NEED TO BRING BACK THE SUPPORT BACK TO USA

    WORST SUPPORT EVER

    5 votes
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    Under review  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Be able to customize the Cloud Admin Console.

    Have the ability to customize the Cloud Admin Console. It would good to add our PO number and state where the licenses are deployed. Date of purchase. This use to be provided in the regular install Adobe Acrobat Pro.

    5 votes
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    Under review  ·  3 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Enterprise Admin Console Suggestion (for adminconsole.adobe.com)

    This is an Enterprise Admin Console suggestion. Please find a way for an admin portal user to determine how many "activated" licenses the end user (email account) has used and which device(s) the activation has occurred on. Nice to have the device name, tag number, or serial number. In addition, if a user has lost his device or it has been stolen (computer, for example), how can the license activation be disabled for that device? Thank you. Mike LaPolla

    4 votes
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Sign in issue.

    I have repeatedly gone through the sign in process and Adobe is failing to sign me in.

    4 votes
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Acrobat Pro DC on Mac OS 10.14.5 Mojave won't install - error 1 / other Adobe apps working

    I tried uninstalling and reinstalling and it doesn't seem to help. PS and LR seem to be fine.
    Creative Cloud via online. New Mac 15 Pro computer. So first time opening Acrobat on here I think.
    Safari Browser 12.11.1
    No updates for MAC or Adobe needed at this time.
    Reliable internet connection.

    4 votes
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    28 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bug in Output Intents after upgrade to Acrobat Pro DC 2019.008.20071

    Hello,

    a few days ago, Acrobat Pro DC was upgraded to version 2019 a

    today I found that it shows the wrong CMYK values for Output Intents.

    To calibrate RIP, I have created in Adobe Illustrator PDF-X4 file with CMYK values. I checked out that Acrobat showed me poor CMYK values.

    See in forum https://forums.adobe.com/thread/2542941

    Here is source files:

    https://www.dropbox.com/s/472key11puwzzrc/Barvy%20-%20vzorky.ai?dl=0

    https://www.dropbox.com/s/sc24n9t8pefunfm/Barvy%20-%20vzorky%20-%20%C4%8D%C3%A1st1.pdf?dl=0

    https://www.dropbox.com/s/nrqaoy55tdqm820/Barvy%20-%20vzorky%20-%20%C4%8D%C3%A1st2.pdf?dl=0

    Dropbox - Barvy - vzorky - část1.pdf

    Dropbox - Barvy - vzorky - část2.pdf

    Regars

    Ales Ulrych

    4 votes
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  17. To be able to insert Acrobat "local" licenses in the management console

    For ease of license management, it would be good to be able to insert our Acrobat license serial numbers in the management console...
    Thank you.

    4 votes
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    Under review  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Log from multiple computers at the same time. Increase the maximun of two at the same time.

    For example, give the posibility to keep the user logged from more than 2 computers but only can use simoustaneusly one. This help because me of us use more than two computers (two at home and one laptop in my case)

    4 votes
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    Under review  ·  4 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  19. In Team licensing, activations should be linked to a combination key of emailId and computer name or someother unique key parameter

    The team license has an assumption:
    One license can be assgined to one "emailId", which can be activated across two computers.

    PROBLEM:
    Consider a person who has 4 computers, all of them belong to the same person (same EMAIL ID).
    In the admin console the admin assigns 2 licenses to same "email Id".

    The user activates 2 out of 4 computers with one license.
    Next, upon trying to activate the 3rd computer with the second license with the same "email Id", the activation fails.

    This is an incorrect licensing design.

    Idea state: Even in a non-commercial team license situation, the…

    4 votes
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for the feedback. I will put forward your feedback to concerned team.

    There is a workaround for your issue to use email alias for the same email ID. For example in gmail user has ability to create aliases as youremailid+account1@gmail.com, youremailid+account2@gmail.com and mails sent to anyone of these will land in youremailid@gmail.com. Something like these can be setup for your teams. And, you can use above two “different” email ids as two Adobe IDs for the same person.

    Thanks,
    Karan

  20. Acrobat taskbar icon uses Photoshop icon

    In Windows 10, Acrobat DC's taskbar and start menu shortcut icons randomly switch to using the Photoshop icon. Acrobat DC is the only program that exhibits this problem. The only cure is to follow one of the methods shown in this 2013 forum post: https://forums.adobe.com/thread/1113673. Please fix this bug, which still exists in 2017!

    4 votes
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    Planned  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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