559 results found
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Admin Console user usage
Can we please have the ability to view the usage history of Acrobat Pro by users? It would help in determining licensing management.
12 votes -
Adobe shortcut on desktop unable to be deleted unless admin and it keeps getting added back no matter how many times IT deletes it!
Stop adding the Adobe shortcut on desktop that users are unable to deleted unless admin privileges are entered. Every update its another email to IT to ask them to delete it.
12 votes -
Stop using Internet Explorer for application logins
Adobe Acrobat (2019.012.20034) uses Internet Explorer engine to connect to the internet, such as when a user is logging in.
I have confirmed this is true for Adobe Acrobat and expect it to also occur for other Adobe Create Suite applications.
I am not talking about websites such as the admin portal or Adobe cloud, this is specific to the Adobe Acrobat DC Windows application.
This is causing a problem for us as we have elected to block Internet Explorer from accessing the Internet, we have made this decision to reduce security risks associated with Internet Explorer accessing the internet.
…
12 votes -
More useful Admin Console
Will Adobe be giving more access to this type of information from the Console. The new console is useless - it does not have any value. The main things people need to do is reassign license, resend invitation, and check usage.
12 votes -
Subscription & activation system is very very poor - wasted most of today with it
I have a fully paid subscription with correct Visa card details - keeps telling me the TRIAL MODE has expired - logged in, logged out a million times - useless, absolutely useless - should get a refund to cover lost salary
12 votesMarking this issue as resolved as there is no response from the user.
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Multiple Activation's
Currently, licensed users are limited to only having 2 instances of a product active at any time. Now that users have multiple devices they need to have the product activated on, 2 is no longer enough.
Please can you give us the option to increase the number of computers a license can activate by either creating a more expensive "plus" version or allow us to assign multiple licenses to a single user account.
11 votes -
Cancel my Adobe Acrobat Pro Trial. Asking for credit card update before cancel.
I would like to cancel my Adobe Acrobat Pro Trial. I tried to cancel that, but the website didn't enable me to go to the cancel page. It continues asking for my credit card details and continues making requests for payments on my credit card.
10 votes -
Would like to track usage on Acrobat to help keep our licenses under control
Some vendors who offer PDF creation allow you to monitor usage of their products. Sine Adobe is the highest costing PDF creator it would be useful for enterprise admin to track usage. Currently we are being asked to monitor this from our end. it is pushing us to a different product that allows us to track product usage.
10 votes -
Unwanted context menu additions
I do not want the context menu items automatically added by Adobe Acrobat to other applications (such as Microsoft Outlook). Please provide a way to remove them.
10 votes -
Bring back "Clear Recent Documents" feature. Clearing file-by-file is
Please bring back Acrobat DC option to clear multiple/all recent files with one button.
Recent update to forces me to clear them file-by-file.
Taking away 'bulk' clearing option was a BIG step backward which costs me extra time at work.10 votes -
Constantly have to sign in , its making me mad.....
lt would be nice if sign in happened once a month or longer. I have to sign in every dam day and even twice a day.
10 votesMarking this issue as resolved as there is no response from the user.
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Adobe Reader won't update if the ***** desktop is locked
I don't want programs randomly creating shortcuts on my desktop, so I deleted everything in C:\Users\Public\Desktop and locked that folder (if I want stuff on my desktop I put it in C:\Users<my name>\Desktop).
The problem is that now when Adobe reader tries to update, it says that the update failed because it can't create a shortcut in C:\Users\Public\Desktop. But that's just the point, I don't want it to create a shortcut there. I want it to update anyway, but without creating a shortcut.
If it can't create a desktop shortcut, it should just ignore that and update anyway. Or even…
9 votes -
Sign in issue.
I have repeatedly gone through the sign in process and Adobe is failing to sign me in.
9 votes -
Make Acrobat Reader as enlighten app for WIP
We are using Windows Information Protection to protect company data and documents. Since Acrobat Reader works only in work mode and private documents are also considered as work content. It would be great if the software can be configured as enlighten app so that it can also use in personal mode.
9 votes -
What a hunk of **** this program is. Slow, cumbersome, won't let me look at my own documents without signing in, you've destroyed this and
Quit using this hunk of **** software. You've become microsoft. What a terrible, slow, cumbersome, bothersome package you've created.
9 votes -
bought Adobe Acrobat Pro DC but still saying trial
Purchased Adobe Acrobat Pro DC but it's still states that my trial has expired and I need to purchase. I have already gotten an email notification that the purchase was successful. But I still can't access
9 votes -
Allow Adobe Acrobat DC (Enterprise Named License) To Roam With User
Please make it possible to Roam the User's login from PC to PC in a networked environment. My users sometimes move from desk to desk so it is frustrating to have the users login/logout every time they go to a new PC. We would like them to be able to log in once and then be auto-logged into every other machine they sign on to with their networked login (roaming profile).
9 votesHi Benjamin
Please take a look at the solution provided by Ravi below and let us know if this solves your problem.
Thanks,
-Amboo -
Enterprise Admin Console Suggestion (for adminconsole.adobe.com)
This is an Enterprise Admin Console suggestion. Please find a way for an admin portal user to determine how many "activated" licenses the end user (email account) has used and which device(s) the activation has occurred on. Nice to have the device name, tag number, or serial number. In addition, if a user has lost his device or it has been stolen (computer, for example), how can the license activation be disabled for that device? Thank you. Mike LaPolla
8 votes -
Acrobat Pro DC refuses to install on a Case Sensitive macOS install
Why is it impossible to install Acrobat Pro (or any other Adobe product) on a Mac using a case-sensitive file system? There is no reason for this, and Adobe software is the only software I have ever seen that has this issue. It does not make any sense.
Before you suggest it, NO, I will NOT reformat my disk. Telling people that they have to wipe their computer in order for your software to work is not acceptable. We pay a lot of money for your products and should be receiving decent support.
I have seen that a fix to…
8 votes -
Mac OS inline dictionary
Acrobat Pro DC for Mac OS still doesn't use the Mac's slick in-line dictionary look up feature. Please....may we have this feature?
8 votes
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