Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Selectthe feedback forum for your product.
  • Browseideas and vote for the ones you like.
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  • Ifyour feature idea or issue is not listed, post it.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • Hot ideas
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  • My feedback
  1. Adobe DC Freezes when opens/signs into CC

    Whenever I open Adobe Acrobat DC, within 10 seconds of it being open/as soon as it shows my name sign in, in the top right corner, I get the spinning wheel and app completely freezes and im have to force quit. EVERY TIME, DC is un-usable. I've uninstalled, reinstalled countless time, restarted, shutdown, nothing.

    CC is up to date
    Running on MAC OS 10.11.6 (el capitan)

    5 votes
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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  2. NEED TO BRING THE SUPPORT BACK TO THE USA

    STILL WAITING FOR THE EMAIL OR A FOLLOW UP ON MY DEACTIVATION AND ACTIVATION OF MY SOFTWARE

    HAS BEEN 3 DAYS WAITING

    NEED TO BRING BACK THE SUPPORT BACK TO USA

    WORST SUPPORT EVER

    5 votes
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    Under review  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Acrobat Pro DC on Mac OS 10.14.5 Mojave won't install - error 1 / other Adobe apps working

    I tried uninstalling and reinstalling and it doesn't seem to help. PS and LR seem to be fine.
    Creative Cloud via online. New Mac 15 Pro computer. So first time opening Acrobat on here I think.
    Safari Browser 12.11.1
    No updates for MAC or Adobe needed at this time.
    Reliable internet connection.

    4 votes
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    27 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bug in Output Intents after upgrade to Acrobat Pro DC 2019.008.20071

    Hello,

    a few days ago, Acrobat Pro DC was upgraded to version 2019 a

    today I found that it shows the wrong CMYK values for Output Intents.

    To calibrate RIP, I have created in Adobe Illustrator PDF-X4 file with CMYK values. I checked out that Acrobat showed me poor CMYK values.

    See in forum https://forums.adobe.com/thread/2542941

    Here is source files:

    https://www.dropbox.com/s/472key11puwzzrc/Barvy%20-%20vzorky.ai?dl=0

    https://www.dropbox.com/s/sc24n9t8pefunfm/Barvy%20-%20vzorky%20-%20%C4%8D%C3%A1st1.pdf?dl=0

    https://www.dropbox.com/s/nrqaoy55tdqm820/Barvy%20-%20vzorky%20-%20%C4%8D%C3%A1st2.pdf?dl=0

    Dropbox - Barvy - vzorky - část1.pdf

    Dropbox - Barvy - vzorky - část2.pdf

    Regars

    Ales Ulrych

    4 votes
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Full-function Surface Pen/Digital Stylus input and options

    Basically, make it easier to use Surface Pens and digital stylus with Acrobat Pro. Look at Drawboard PDF, a $10 purchase with lifetime updates. It is 100x more feature-rich for using pen input/stylus input. Please add this into Acrobat so I don't have to switch between PDF programs constantly. Also, for goodness sake, fix the Erase feature. It literally takes a scrubbing to get rid of a stray line while using a pen in Acrobat. Make it like every other program in the world -- when I erase one part of a pen stroke, the whole pen stroke gets erased.…

    4 votes
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  6. To be able to insert Acrobat "local" licenses in the management console

    For ease of license management, it would be good to be able to insert our Acrobat license serial numbers in the management console...
    Thank you.

    4 votes
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    Under review  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Acrobat taskbar icon uses Photoshop icon

    In Windows 10, Acrobat DC's taskbar and start menu shortcut icons randomly switch to using the Photoshop icon. Acrobat DC is the only program that exhibits this problem. The only cure is to follow one of the methods shown in this 2013 forum post: https://forums.adobe.com/thread/1113673. Please fix this bug, which still exists in 2017!

    4 votes
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    Planned  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  8. AMS has 2, 500 Acrobat Pro DC (desktop only) licenses. Is it possible to know how many invited users have actually installed Adobe Pro DC on

    AMS has 2, 500 Acrobat Pro DC (desktop only) licenses. Is it possible to know how many invited users have actually installed Adobe Pro DC on their machines? We know that a few of the invited users have downloaded & installed Adobe Pro DC. How many of the invited users need to download & install Adobe Pro DC?

    4 votes
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  9. bought Adobe Acrobat Pro DC but still saying trial

    Purchased Adobe Acrobat Pro DC but it's still states that my trial has expired and I need to purchase. I have already gotten an email notification that the purchase was successful. But I still can't access

    4 votes
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    Under review  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Adobe Acrobat Pro DC should work as Acrobat Reader after 7 day trial

    I think Adobe Acrobat Pro DC should work as Acrobat Reader after the trial period ends. This way, like in my case, people that want to buy a monthly subscription on and off can still use it as Acrobat Reader and don't need to install Acrobat Reader separately.

    4 votes
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    Under review  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  11. Be able to customize the Cloud Admin Console.

    Have the ability to customize the Cloud Admin Console. It would good to add our PO number and state where the licenses are deployed. Date of purchase. This use to be provided in the regular install Adobe Acrobat Pro.

    4 votes
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    Under review  ·  3 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adobe DC does not open in MacOS 13.15 Catalina beta

    Recently upgraded too new beta and now Acrobat DC will not open or uninstall.

    3 votes
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  13. 3 votes
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    Planned  ·  3 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Did NOT have automatic updates on and still updated

    I really do not appreciate starting work and finding a whole new update unexpectedly when I have work to do! I do not have auto updates on and was not even signed into Adobe. Please stop updating without warning!

    3 votes
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    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Acrobat Pro DC refuses to install on a Case Sensitive macOS install

    Why is it impossible to install Acrobat Pro (or any other Adobe product) on a Mac using a case-sensitive file system? There is no reason for this, and Adobe software is the only software I have ever seen that has this issue. It does not make any sense.

    Before you suggest it, NO, I will NOT reformat my disk. Telling people that they have to wipe their computer in order for your software to work is not acceptable. We pay a lot of money for your products and should be receiving decent support.

    I have seen that a fix to…

    3 votes
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  16. keep customizations on update

    I customized my toolbar, digging through various menus to add the buttons I use frequently. Today Acrobat DC installed an update, and now my customized toolbar is back to the default. It's taking me forever to find the features I use and re-add them to my toolbar. I have deadlines! I have time pressures! I don't need this ****! I customized my toolbar for good reasons! Why can't my toolbar buttons stay where I put them???

    3 votes
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  17. Log from multiple computers at the same time. Increase the maximun of two at the same time.

    For example, give the posibility to keep the user logged from more than 2 computers but only can use simoustaneusly one. This help because me of us use more than two computers (two at home and one laptop in my case)

    3 votes
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    Under review  ·  4 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Administrative reporting on Acrobat Cloud

    We need a way to manage user assignments, audit administrative actions, and report on when particular users are assigned Adobe licenses. There currently is no report that can be run to show who assigned a license, or when a license was assigned, outside of reviewing individual users.

    3 votes
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    Under review  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  19. In Team licensing, activations should be linked to a combination key of emailId and computer name or someother unique key parameter

    The team license has an assumption:
    One license can be assgined to one "emailId", which can be activated across two computers.

    PROBLEM:
    Consider a person who has 4 computers, all of them belong to the same person (same EMAIL ID).
    In the admin console the admin assigns 2 licenses to same "email Id".

    The user activates 2 out of 4 computers with one license.
    Next, upon trying to activate the 3rd computer with the second license with the same "email Id", the activation fails.

    This is an incorrect licensing design.

    Idea state: Even in a non-commercial team license situation, the…

    3 votes
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for the feedback. I will put forward your feedback to concerned team.

    There is a workaround for your issue to use email alias for the same email ID. For example in gmail user has ability to create aliases as youremailid+account1@gmail.com, youremailid+account2@gmail.com and mails sent to anyone of these will land in youremailid@gmail.com. Something like these can be setup for your teams. And, you can use above two “different” email ids as two Adobe IDs for the same person.

    Thanks,
    Karan

  20. Your application install seems to be damaged, Please reinstall the application.

    Everytime I open an Adobe Product, this error appears "Your application install seems to be damaged, Please reinstall the application."

    My trial is over and I have bought the product. I have the activation key but can't type it in anywhere. I also can't sign out because the option has gone.

    3 votes
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    Need Info  ·  7 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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