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Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat for Windows and Mac

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427 results found

  1. just installed new System on NRW Computer incl. Adobe cc. Acrobat Dc is Not Running. Deinstalled and reinstalled several times .
    Still no positiv Result. Please advise!

    1 vote

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  2. The sign in function wasn't working well. Even if I have signed in, the status was not updated.

    1 vote

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  3. Just today unable to update Acrobat DC - have Norton Security & all required Adobe access is enabled. I've restarted Mac several times & no luck. Using Mac OS High Sierra, 10.13.6 - the most current. No changes in my system - I've had no previous problem w/this version of iOS & Acrobat DC. Thanks!

    1 vote

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  4. My Acrobat DC (Order number: ADD030792008BR) close immediately a few seconds after opening in my notebook and also in my PC. Moreover, if I try to use it, it stands open only a few seconds. Also, I can not print any document with my Adobe pdf printer. So, I have bought a program that I cannot use. Fortunately I did not uninstalled Acrobat 11 Pro!. What can I do? I did not installed Acrobat DC corectly? My PC is a DELL Precision Tower 3620 and my notebook is a DELL Precision M1400. All my other programs work fine. Can you…

    1 vote

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  5. My feature request is specifically related to Adobe's use of Amazon Web Services to store the identity management details (first name, last name, email address) that a named user account requires to have registered with Adobe. My request is to leverage AWS regional location capabilities to store the data and content in AWS Canada's servers for Adobe's Canadian customers. My business has been advised that release of new serialized versions of Acrobat (and some other Adobe products) will end in 2018, and that I am to move to named user licensing. My organization is public sector and located in British…

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  6. I wasted hours to subscribe for a year. Why do you make things difficult?
    You really chase away clients. You gave me a order number but then you ask me for another number that you didn't give me ... where is the logic with this? You are still asking me to subscribe when I just subscribe for a year ... can you appreciate the frustration? When you are in a situation of urgency, this is not nice at all. Please help

    1 vote

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  7. Does Adobe Acrobat Reader DC work on Android and I pad tablets? If so, how is it acquired as I have a subscription for a desktop for Reader DC and Acrobat Pro DC. Also would be convenient to talk to a human in your company as your current customer service is dismisal

    1 vote

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  8. I just found out that my Adobe Pro 10, purchased in 2011, is no longer supported by Adobe. I was never notified that was the case. If Adobe had notified me I would have bought an upgrade. Wouldn't it be a good idea to send an e-mail to subscribers so they could spend money upgrading?

    Melvin Duane Coyle
    Wichita, Kansas

    1 vote

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  9. hello,

    I have purchased the adobe dc and signed in but doesn't allow me to function. it doesn't create the pdf files as every time its saying learn more! Is there a way that you can refund my money?

    1 vote

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  10. I would like to load the old menu from Acrobat X, is that a possibility?
    Or could we have the choice of installing X instead of DC in the creative cloud subscription.
    On a side note: the Moran who changed the menu should be fired...

    1 vote

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  11. 1 vote

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  12. I bought and installed TC on my old computer. I think I deactivated it on the old computer when I purchased a new one and installed it on my new computer. Every time I open Acrobat, it tells me my trial has expired but it won't accept the TC serial number as valid.

    Tried the help desk on a weekend and they were unable to assist.

    I thought it had to do with the computer having Acrobat preinstalled, so I deinstalled everything and reinstalled TC. Still having the same issue. VERY ANNOYING.

    1 vote

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  13. I downloaded your software update (after your prompt) and now I have a JAPANESE app on my PC (2144GameBox) that I can't get rid of because it's in JAPANESE. What the actual ****?

    1 vote

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  14. my new download of acrobat dc keeps crashing after a few seconds

    1 vote

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  15. Why hasn't the full version of Acrobat DC 18.011.20040 been released to Creative Cloud Packager yet? The update package was released on May 14th (over two weeks ago as of writing this) and it contains security updates but we're still waiting on the full version.

    1 vote

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  16. I USE THIS EVERY DAY. ADOBE ACROBAT. IT KEEPS SIGNING E OUT. TOLD ME TODAY THAT I HAVE ADOBE 11 & I NEED TO UPGRADE & I HAVE A HARD TIME FINDING THE PLACE TO SIGN IN AGAIN. I HAVE BEEN PAYING FOR THIS ONTHLY FOR A LONG TIME. I NEVER GOT SIGNED OUT WHEN MY PURCHASED ADOBE ACROBAT WAS ON MY COMPUTER. TODAY IT TOLD ME I HAD ADOBE 11 & I NEEDED TO UPGRADE. WRONG. I HAVE TO SIGN IN AGAIN TO SEND MY DOCUMENT. RIDICULOUS.

    1 vote

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  17. On a Windows server where multiple end user remote to the device and use the Adobe Pro software installed, AdobeGCInvoker automatically becomes a scheduled task for each individual user and runs once every 24 hrs. If 300 users connect to the server and use the application, 300 instances of GCInvoker will become scheduled task. This is highly inefficient and undesirable. The GCInvoker should be reconfigured to only run once per day under the local administrator account on the server, thereby removing the additional clutter from the list of scheduled task on the server. Adobe case # 0189523068

    1 vote

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  18. Recently I updated to Security Update 2018-001 on macOS High Sierra 10.13.4 - since then, none of my Acrobat instances (DC Pro, X) works anymore: I can start Acrobat, but as soon a I try to open a file, Acrobat hangs (showing the "rolling ball") and I have to force quit. Deinstallation and re-installation did not solve the problem.

    1 vote

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  19. I recently got a new machine and moved my DC pro account over. Turns out I somehow ended up with the classic version and spent a few hours trying to figure out why I was having a lack of features on this new install. I'm just really annoyed that something so simple as notifying me that I'm not installing the right variant of a purchased product has cost me so much time.

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  20. Please add the ability to differentiate between ENGLISH and MULTILANGUAGE subscriptions on the Adobe Admin portal for each subscription/User. It is impossible to manage hundreds of subscriptions used over Europe without knowing who has an ENGLISH subscription and who has a MULTILANGUAGE one.

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