551 results found
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I have Adobe Pro 10 and only just now found out it is no longer supported. Adobe needs to let its subscribers know so they can upgrade.
I just found out that my Adobe Pro 10, purchased in 2011, is no longer supported by Adobe. I was never notified that was the case. If Adobe had notified me I would have bought an upgrade. Wouldn't it be a good idea to send an e-mail to subscribers so they could spend money upgrading?
Melvin Duane Coyle
Wichita, Kansas1 vote -
signed in but not active
hello,
I have purchased the adobe dc and signed in but doesn't allow me to function. it doesn't create the pdf files as every time its saying learn more! Is there a way that you can refund my money?
1 vote -
Is there a possibility to load the old menu from Acrobat X?
I would like to load the old menu from Acrobat X, is that a possibility?
Or could we have the choice of installing X instead of DC in the creative cloud subscription.
On a side note: the Moran who changed the menu should be fired...1 vote -
I have a remote-operated home camera, and it requires an update of Acrobat flash, and I can not find the installation ,,, I would be happy t
How do I find the items uploaded to the cloud, for example movies
1 vote -
Bought and installed TC, says trial expired, won't take TC serial number
I bought and installed TC on my old computer. I think I deactivated it on the old computer when I purchased a new one and installed it on my new computer. Every time I open Acrobat, it tells me my trial has expired but it won't accept the TC serial number as valid.
Tried the help desk on a weekend and they were unable to assist.
I thought it had to do with the computer having Acrobat preinstalled, so I deinstalled everything and reinstalled TC. Still having the same issue. VERY ANNOYING.
1 vote -
why is Adobe update downloading other programmes onto my PC?
I downloaded your software update (after your prompt) and now I have a JAPANESE app on my PC (2144GameBox) that I can't get rid of because it's in JAPANESE. What the actual ****?
1 vote -
Release the full version of Acrobat DC 18.011.20040 to Creative Cloud Packager
Why hasn't the full version of Acrobat DC 18.011.20040 been released to Creative Cloud Packager yet? The update package was released on May 14th (over two weeks ago as of writing this) and it contains security updates but we're still waiting on the full version.
1 vote -
I AM SICK AND TIRED OF ADOBE ACROBAT SIGNING ME OUT. WHEN I BOUGHT THE DISC AT THE STORE IT DIDN'T DO THIS. I JUST NOW TRIED TO SEND A DOC
I USE THIS EVERY DAY. ADOBE ACROBAT. IT KEEPS SIGNING E OUT. TOLD ME TODAY THAT I HAVE ADOBE 11 & I NEED TO UPGRADE & I HAVE A HARD TIME FINDING THE PLACE TO SIGN IN AGAIN. I HAVE BEEN PAYING FOR THIS ONTHLY FOR A LONG TIME. I NEVER GOT SIGNED OUT WHEN MY PURCHASED ADOBE ACROBAT WAS ON MY COMPUTER. TODAY IT TOLD ME I HAD ADOBE 11 & I NEEDED TO UPGRADE. WRONG. I HAVE TO SIGN IN AGAIN TO SEND MY DOCUMENT. RIDICULOUS.
1 vote -
GCInvoker Multiple Instances
On a Windows server where multiple end user remote to the device and use the Adobe Pro software installed, AdobeGCInvoker automatically becomes a scheduled task for each individual user and runs once every 24 hrs. If 300 users connect to the server and use the application, 300 instances of GCInvoker will become scheduled task. This is highly inefficient and undesirable. The GCInvoker should be reconfigured to only run once per day under the local administrator account on the server, thereby removing the additional clutter from the list of scheduled task on the server. Adobe case # 0189523068
1 vote -
Bug - Acrobat no longer opening files with macOS High Sierra / Security Update
Recently I updated to Security Update 2018-001 on macOS High Sierra 10.13.4 - since then, none of my Acrobat instances (DC Pro, X) works anymore: I can start Acrobat, but as soon a I try to open a file, Acrobat hangs (showing the "rolling ball") and I have to force quit. Deinstallation and re-installation did not solve the problem.
1 vote -
Email verification never arrives when trying to sign on
Email for verification purposes never arrives when trying to log in
1 vote -
Platform confusion
I recently got a new machine and moved my DC pro account over. Turns out I somehow ended up with the classic version and spent a few hours trying to figure out why I was having a lack of features on this new install. I'm just really annoyed that something so simple as notifying me that I'm not installing the right variant of a purchased product has cost me so much time.
1 vote -
Adobe Portal feature request
Please add the ability to differentiate between ENGLISH and MULTILANGUAGE subscriptions on the Adobe Admin portal for each subscription/User. It is impossible to manage hundreds of subscriptions used over Europe without knowing who has an ENGLISH subscription and who has a MULTILANGUAGE one.
1 vote -
Your designs are ****
Your entire user experience is complete ****. When trying to uninstall an app it opens Creative Cloud and it forces you to update and then it has to use CC to uninstall it.
To remove subscriptions I had to ******* call to get something removed as there was no button to do so.
You guys are a huge company and don't give a **** about the way users actually want things done and just make it really hard to get rid of your ********* products.
Sincerely ********
1 vote -
Adobe should credit and keep track of my licenses.
I have purchased two perpetual and one subscription to the latest Adobe Acrobat Pro DC. But Adobe acts as if I only have a single license,
When I go to my next computer, Adobe i forms me that I must unload the software from another computer to use the current one, even though I installed a separately purchased software on both computers.
Please credit me with having purchased what I paid for, instead to treating me as if I only have a single license.
1 vote -
Adobe Acrobat Pro DC subscription expried
My company has a license for Adobe Acrobat for its employee's. My account has a problem where it will tell me the subscription for my Adobe Acrobat service has expired. This does not happen to any of the other accounts on our company's license yet it has happened on my account for the 4th time now. My IT person has contacted Adobe to fix the problem but it has yet to be resolved. Have other people had this problem and is there an easy solution? So far we have checked the company's admin account to ensure my account was still…
1 vote -
I PAY $190.68 YEARLY AND CANNOT OPEN MORE THAN DOCUMENT WITHOUT ADOBE CRASHING! This sucks.
Seriously, Adobe, why don't you work on your product stability? I bought my Acrobat DC subscription a few years ago and never questioned it until this point. Now, since Windows Creators Update, I've been toying with using Edge for my PDF purposes. So far, it's been better than my Adobe experience. In Acrobat Pro DC, when I need to EDIT/compare a document, I cannot open more than one PDF file at a time without the software crashing. Furthermore, it won't even provide the name of the document I'm working on in my TAB. See attached screenshot as evidence.
Our company's…
1 vote -
Support for Microsoft SCUP
We have invested very large in SCCM infrastructure to support Global distribution of client applications. To speed up distriution of Adobe product versions we have analysed Adobe Update Server solution.
Based on our global environment that would require an enourmous investment create a Adobe Update Server at every site location.We would like Adobe to add support for Microsoft SCUM, that would speed up product distribution without very large investment.
1 voteWe already support Microsoft SCCM and have documented for Acrobat here: https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/sccm.html
If you are talking about Creative Cloud Packager the documentation is here: https://helpx.adobe.com/enterprise/package/help/deploying-packages-sccm.html
Thanks,
Karan -
StatusCheck2 plug-in crashing Acrobat... daily
Well, the idea is to stop the friggin' crashing of Acrobat! Just about the time that I upgraded to macOS High Sierra (currently 10.13.3), the Acrobat plug-in StatusCheck2 began crashing. Now, it crashes numerous times a day. I have found nothing to stop it.
I also have Enfocus PitStop Pro, if that makes a diff.1 vote -
SIMPLY THE BEST!
SIMPLY THE BEST!
1 vote
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