559 results found
-
Better customer information, possibility to pause subscription
It has taken me an hour to get clear information on the options for purchasing Acrobat. I couldn't find any information on how to buy the 'perpetual licence' or what this entailed - nor what the differences are between the subscription and one-time purchase. I had to ask all these questions through an incredibly inefficient online chat. This information should be freely available and transparent for customers - companies generally do this so that customers don't waste hours and end up feeling vaguely conned before they have even bought anything. Apart from that issue, I suggest a subscription service that…
3 votes -
Need the Ability to Assign Multiple Licenses for Acrobat to One User
We have users with more than two endpoints and I imagine others do to. We need the ability to have a single user with more than two signed in instances. Happy to pay for the licenses, just need the capability.
3 votes -
Could not activate Adobe Acrobat Pro 2017 on macOS Catalina 10.15.3
Operating System: macOS Catalina 10.15.3
Adobe Acrobat Pro 2017 Release: 2017.011.30158Steps to reproduce:
1. Installed Adobe Acrobat Pro 2017 on macOS Catalina 10.15.2 in January
2. Upgrade that mac to 10.15.3
3. Got a new laptop and transfer all applications from old one to new one
4. Upgrade the new laptop's macOS to 10.15.3 as well
5. Try to open Adobe Acrobat Pro 2017
6. Acrobat Pro 2017 request signing in
7. Click on "Sign in Now"
8. Window titled "Acrobat Licensing Application" appears with blank content
9. Waited for hours and nothing is going onFixes tried:
1.…3 votes -
Adobe Acrobat Reader DC installed displaying another app's icon
I installed Adobe Acrobat Reader DC on my new Windows 10 laptop. After installation I was looking for the familiar Adobe icon, and it was nowhere to be seen. The only icon that said "new" was the icon for One Photo Viewer. I hovered the pointer over it, and it identified the app as Adobe Reader! I clicked on it, sure enough it opened Adobe! What gives??? I restarted the computer, no change. How did Adobe install with another app's icon????
3 votes -
Accessibility in Non-Paid Acrobat
Make accessibility capabilities part of the non-paid Acrobat
I am exceptionally disappointed and frustrated the accessibility features are not part of the free version of Acrobat. It completely goes against the diversity & inclusion statements Adobe makes https://www.adobe.com/diversity.html?promoid=T32PLY3F&mv=other. How can you say you're trying to be inclusive if there is a financial barrier to creating PDFs.
3 votes -
Freeze on opening Document
Acrobat suddenly began to constantly freeze after opening any document. I uninstalled it and tried to reinstall but got a 136 error. I'm on MacOS 10.15.2 "Catalina" on a MacPro (late 2013)
3 votes -
I Always have to sign in everytime I switch on the computer . Surely once signed in can stay signed in . Also the signing in is very poor
I Always have to sign in everytime I switch on the computer . Surely once signed in can stay signed in . Also the signing in is very poor as it takes a few goes before the product is finally registered
3 votes -
is it possible for an administrator to Admin Console to trace who's adding and removing licenses to users?
There are 9 administrators in our enterprise using the Adobe Admin Console, any of them can just Removed license from a user then Assign it to other user. Is there a way we can track those removal of licenses? Who's removing which license from who's user....
3 votes -
is it possible for an administrator to Admin Console to trace who's adding and removing licenses to users?
There are 9 administrators in our enterprise using the Adobe Admin Console, any of them can just Removed license from a user then Assign it to other user. Is there a way we can track those removal of licenses? Who's removing which license from who's user....
3 votes -
i paid for acrobat standard dc and it doesnt let me create pdf tells me trial expired
i paid for acrobat standard dc and it doesnt let me create pdf tells me trial expired
3 votes -
Chage your strategy and gimic
Very hard to work with, not intuitive at all, worst design, change the team, I am giving up and go to other product.
3 votes -
Adobe DC does not open in MacOS 13.15 Catalina beta
Recently upgraded too new beta and now Acrobat DC will not open or uninstall.
3 votes -
Eliminate Startup Login Lag
I have a monthly subscription for Acrobat Professional several of my computers at my business. I have the creative cloud software installed on my system and ir is open and running. Whenever I launch a pdf document when Acrobat is closed, the program opens then freezes for 15 seconds or so while I think the stupid thing is retrieving my subscription for the 1000th today. I don't care about your piracy concerns. I do care that you are wasting my time multiple times per day by having your program freeze for a ******** reason. You should make the program operate…
3 votes -
Stop putting a locked shortcut on the desktop
It's annoying to have a desktop shortcut appear when I didn't ask for one, especially since it requires admin privileges to delete. At least give non-admin users the option to delete it.
3 votes -
I have Adobe Acrobat DC and macOS Mohave. My system is warning me that Adobe Acrobat DC 32 bit and will shortly not longer run. Needs 64 bit
Please, give us Adobe Acrobat DC 64 bit for Mac. 32 bit will not run shortly.
3 votes -
Stop prompting me to sign in I don't want to
Stop asking me to sign in!
I Should just be able to use the product i paid for without the annoying sign in prompt every time I open a document3 votes -
Did NOT have automatic updates on and still updated
I really do not appreciate starting work and finding a whole new update unexpectedly when I have work to do! I do not have auto updates on and was not even signed into Adobe. Please stop updating without warning!
3 votesAutomatic updates are enabled by default for Acrobat. Could you please let me know how you disabled the updates.
How to disable updates:
https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Updater-Win.html#idkeyname_1_24908 -
Bring Back Clear all Recently Viewed Files and clear error
Recently updated DC to version 19.8.20071.303822. Previous version had a button at the bottom of the page that said clear recently viewed files. Now I have to check block each individual PDF and clear them. The last PDF it does not give the option to clear instead it asks about delete. I don't want to delete the file, I just want to clear the screen of recently viewed PDFs of files. Also if I try to select it with the others I want to clear, the clear option disappears, what is up?
3 votes -
acrobat dc opens during computer starts up
Acrobat DC Pro opens automatically after computer started up, even i am not signed up with Adobe Creative Cloud (after last update Creative Cloud 4.7.0.400) on my MacBook Pro and it gets on the dock while i remove it from the dock every single time after starting up?!
3 votes -
single user disc and license
Involuntarily upgraded to W10. Now, my older Acrobat versions no longer work.
Current Win version: 10.0.17134 Build 17134
Am now retired but MANY pdf files/documents from years past that are no longer accessible.
Need a single user disc and license for my single computer. NOT CLOUD -- internet not stable.
Sharing, collaboration, team stuff totally not needed.
Too old for school discount and my military access ended with retirement.
Is there a simple solution, relatively inexpensive solution for those of us who still need your product?
Thanks,
Douglas McCullough
10.8.20183 votes
- Don't see your idea?