586 results found
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is it possible for an administrator to Admin Console to trace who's adding and removing licenses to users?
There are 9 administrators in our enterprise using the Adobe Admin Console, any of them can just Removed license from a user then Assign it to other user. Is there a way we can track those removal of licenses? Who's removing which license from who's user....
3 votes -
i paid for acrobat standard dc and it doesnt let me create pdf tells me trial expired
i paid for acrobat standard dc and it doesnt let me create pdf tells me trial expired
3 votes -
Chage your strategy and gimic
Very hard to work with, not intuitive at all, worst design, change the team, I am giving up and go to other product.
3 votes -
Adobe DC does not open in MacOS 13.15 Catalina beta
Recently upgraded too new beta and now Acrobat DC will not open or uninstall.
3 votes -
Eliminate Startup Login Lag
I have a monthly subscription for Acrobat Professional several of my computers at my business. I have the creative cloud software installed on my system and ir is open and running. Whenever I launch a pdf document when Acrobat is closed, the program opens then freezes for 15 seconds or so while I think the stupid thing is retrieving my subscription for the 1000th today. I don't care about your piracy concerns. I do care that you are wasting my time multiple times per day by having your program freeze for a ******** reason. You should make the program operate…
3 votes -
Stop putting a locked shortcut on the desktop
It's annoying to have a desktop shortcut appear when I didn't ask for one, especially since it requires admin privileges to delete. At least give non-admin users the option to delete it.
3 votes -
I have Adobe Acrobat DC and macOS Mohave. My system is warning me that Adobe Acrobat DC 32 bit and will shortly not longer run. Needs 64 bit
Please, give us Adobe Acrobat DC 64 bit for Mac. 32 bit will not run shortly.
3 votes -
Stop prompting me to sign in I don't want to
Stop asking me to sign in!
I Should just be able to use the product i paid for without the annoying sign in prompt every time I open a document3 votes -
Bring Back Clear all Recently Viewed Files and clear error
Recently updated DC to version 19.8.20071.303822. Previous version had a button at the bottom of the page that said clear recently viewed files. Now I have to check block each individual PDF and clear them. The last PDF it does not give the option to clear instead it asks about delete. I don't want to delete the file, I just want to clear the screen of recently viewed PDFs of files. Also if I try to select it with the others I want to clear, the clear option disappears, what is up?
3 votes -
acrobat dc opens during computer starts up
Acrobat DC Pro opens automatically after computer started up, even i am not signed up with Adobe Creative Cloud (after last update Creative Cloud 4.7.0.400) on my MacBook Pro and it gets on the dock while i remove it from the dock every single time after starting up?!
3 votes -
Visibility of Adobe Acrobat's Updater
Please make the updater of Adobe Acrobat visible when it runs. Yesterday, I already begun to look for malware on my MacBook until I realized that it was simply the Acrobat Updater downloading and installing the newest update silently and invisibly in the background. Thank you.
3 votesHi,
Thanks for writing your concerns to Adobe. We try to apply updates in background so that it is less intrusive to users .
We will try to improve based on your inputs. -
Multiple error messages
I'm getting errors when reading PDFs. All different sizes, all different sources.
"There was an error processing a page. There was a problem reading this document (109)."
"A number is out of range."
"There was an error while reading a stream."
"Please wait while the document is being prepared for reading."
"Out of memory."
It's a brand new Windows 10 machine with 8GB of RAM. I uninstalled and reinstalled the program. How do I fix this issue? The program is essentially unusable at this point.
3 votes -
Lower Cost
I would gladly pay $5/month for the use of Adobe Acrobat Pro, but $15/month is far too high for the amount I use the software. Also, I would appreciate it if you would simply provide the subscription option of "Three months free" instead of waiting for me to cancel my subscription before offering me better pricing for your product. It feels like you're trying to dupe me as a customer when you do that, and it comes across as dishonest. If that's not what you want your brand to be, then just be up front about what you're willing to…
3 votes -
New Pro DC subscription purchased, won't install
I paid $190 (inc. tax) on June 26 for Acrobat Pro DC - yet every time I open Acrobat, there's a little circle in the lower left hand corner saying "subscription expired" with a "buy" button beneath it - I want to know I have what I paid for!
3 votes -
trial expired for subscriber
No matter waht I do, Im stuck with " your trial is expired" Im a subscriber and I want to use the full features of acrobat dc. 2. FIX IT. 3. Windows. 4. Fixed. 5. Ive observed that this ****** me off.
3 votes -
May/June 2018 - Adobe Pro DC download link - NOT GOOD
Had to redo PC. Downloaded and reinstalled Adobe Pro DC. No dark theme setting available. Contacted Adobe support. Tech insisted that the only way to help was to remote in. Tech changed some registry settings and from my recollection, the spt tech installed a "repair software". Then my system started revving up terribly. I didn't like what I was seeing. I ended session, reverted back to an image before remote session. Reopened Adobe Pro DC. Turns out the download gave me 2015 (classic) vs newer. Tried to update, it said it was up to date. Thankfully I found an older…
3 votesMarking this issue as resolved as there is no response from the user.
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More license options.
It's moronic that I can't license more than two machines without having to establish a new email address. Rather than give you more money, I'll just remove it from the other machine. I'd rather give you more money, but that's not an option.
3 votesMarking this issue as resolved as there is no response from the user.
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Acrobat crashes after upgrade to 18.11.20040.19174
After an upgrade to latest version 18.11.20040.19174 of Adobe Acrobat Pro DC was installed yesterday on my machine (Windows 10 Pro, version 1709) - Acrobat crashes 90% of times when trying to open any PDF file (sometimes it opens given file correctly and after closing the application and trying to open it again - it silently crashes). There is one third-party add-in installed that I'm using which worked fine so far, but now Acrobat crashes.
I can provide you with a crash mini-dump if you want (68MB as ZIP)
Event Log report data:
Event name: APPCRASH
Response: Unavailable
Cab file…3 votes -
3 votes
Marking this issue as resolved as there is no response from the user.
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"This feature is not included in your current Acrobat license" message even though my license is Pro
I just started getting "This feature is not included in your current Acrobat license" message even though my license is Pro. Not letting me combine files, organize pages, create PDFs, etc.
3 votes
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