99 results found
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renewal
How do I prevent Adoce DC going fro free version to Automatic renewal as I do now wish to purchase it?
2 votesMarking this issue as resolved as there is no response from the user.
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subscription
I have been making monthly payment for Acrobat Pro DC since last April, but now it is telling me that my subscription have expired. My last payment was Sept 27th. I should not be getting this message, and I see no way to fix it.
5 votesMarking this issue as resolved as there is no response from the user.
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I need to cancel my Acrobat Pro DC Subscription (one year).
My user name is teresitagmez2013@hotmail.com and I need to cancel my Acrobat Pro DC Subscription (one year). I need support to stop this because the Web page is not offering me this option through my account
2 votes -
Ctrl-F feature broken in new update
When perusing a PDF file, using the Ctrl-F feature to search the file for a word or phrase causes the entire program to shut down completely. Started on new update yesterday for the PRO DC Version 17.012.20098 update.
1 vote -
Needed : a true 64-bit version of your software
The current 32-bit version of Acrobat Pro DC becomes corrupt within a few weeks of normal use on a 64-bit machine, which thereafter makes it increasingly frustrating to use (with difficulties saving files to new names or locations, among many other issues). I am tired of having to reinstall your software every few weeks, only to see it degenerate to the point of unusability again. I wish you would release a 64-bit version that was designed for dedicated use on a 64-bit machine.
5 votesMarking this issue as resolved as there is no response from the user.
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Acrobat Standard DC (stand-alone) should not be trumped with Creative Cloud Acrobat Pro!!!!
Acrobat Standard DC (stand-alone) should not be trumped with Creative Cloud Acrobat Pro subscription!!!! We use acrobat on a daily basis and bought the software for 4 computers. We bought and share 3 design software licenses because Adobe made this Creative Cloud for Teams thing. But when someone doesn't have a license, they can't use acrobat standard! Not good.... and a waste of money!
7 votesMarking this issue as resolved as there is no response from the user.
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WHY do I keep getting pop up ads for a free trial of document cloud on our PAID version of Acrobat Pro??
Here's an idea. How about NOT having pop-up ads for a free version of Document Cloud on PAID versions of Acrobat Pro?
2 votesMarking this issue as resolved as there is no response from the user.
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Overly invasive
Acrobat DC came pre-installed on my new computer at Christmas. I don't need to use it very often. However, when I do, my firewall software goes ballistic with requests from Acrobat for access to programs and resources I consider it has absolutely no business with. I am constantly denying requests. I have recently downloaded and I'm currently testing another PDF reader. Acrobat has become intolerable. Thanks, but no thanks. Sean
1 voteMarking this issue as resolved as there is no response from the user.
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Adobe Acrobat XI Standard crashes with Adobe Acrobat Reader DC also installed.
I have a user that needs Adobe Acrobat XI Standard and Adobe Acrobat Reader DC installed on the same machine. I am using the latest version of Reader DC (15.023.20070) and Acrobat XI Standard (11.0.19). Reader DC is already installed on the machine. When I install Acrobat XI, it immediately crashes with an APPCRASH on Acrobat.exe with a StackHash_0a9e fault module. Reader continues to function as intended. Is there anyway to get this working?
4 votesMarking this issue as resolved as there is no response from the user.
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Acrobat DC support in Internal Update Server (AUSST)
AUSST (Adobe Update Server Setup Tool) is a utility to help one set up her own update server to manage the deployment of Adobe products and product updates in enterprise. Need support for Acrobat DC in AUSST.
1 vote -
I am so disappointed because this widely used program is too expensive for a person living on disability to afford.
Affordability is way over the top for this idea. A program that is so widely used by most everyone is dangled at us like a bone on a string and we cannot afford to purchase it. A few dollars to thousands of people who can afford it, is millions to a few who cannot make ends meet everyday. Why is there not concessions made for those who simply cannot afford it. The supposed "free" PDF programs are not free, or at least I cannot find one that is. This is ridiculous. Prior to becoming disabled, I went to school and…
1 voteThanks for your feedback, we will take this concern forward with the concerned team.
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My new Acrobat keep quiting thanks for the update
I open a PDF and it quits,
Extract a page, it quits.
that simple, need I say more.2 votesMarking this issue as resolved as there is no response from the user.
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[Solved] Acrobat Pro DC 2019.0008.20071 crashing
Windows 10 Pro 64, Office 365 Home
I use an Excel spreadsheet to keep track of and open with links most of my pdf ebooks. Last day or two, Acrobat began crashing when I used an Excel link if there were any documents already open in Acrobat. Very frustrating because I'm just trying to do what I do every day of the week, multiple times in a day. I discovered that the problem was restricted to one desktop and to one of the two monitors on that machine, the extended display. Cut story short, the issue was solved after I…
1 vote -
I want to hide the link to this share feedback site. How do I do this?
I want to be able to disable this "share feedback" feature in our environment, I don't want users to see this for our enterprise.
1 voteHi,
The following RegKey can help:
Look for: bToggleShareFeedback
Thanks,
Karan -
2 votes
Marking this issue as resolved as there is no response from the user.
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Assign licences to Computer names not email addresses!!
Allow IT managers to assign to computers not email addresses. You do not install to an email address you install to a computer. multiple people use the same computer. The work around using gmail aliases is stupid...I then have to manage user alias or gmail accounts now too. The administrator should have all the control over all the licences and installations. Users don't care. Users do not understand. They just get fed up and stop using the software while I continue to pay the licence. I should be able to assign 50 computers using my admin email so I can…
2 votes -
3 votes
Marking this issue as resolved as there is no response from the user.
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"This feature is not included in your current Acrobat license" message even though my license is Pro
I just started getting "This feature is not included in your current Acrobat license" message even though my license is Pro. Not letting me combine files, organize pages, create PDFs, etc.
3 votes -
Why do I SIGN IN over and over and over and over again yet it still says to SIGN IN
Why do I SIGN IN over and over and over and over again yet it still says to SIGN IN ????
Seriously, WHY WHY WHY WHY WHY does this keep happening OVER AND OVER AND OVER AND OVER again?!?!?!?!?!?!?!?!??!?!?! TELL ME HOW TO FIX IT!!!!4 votesMarking this issue as resolved as there is no response from the user.
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Stop spamming me with stupid ads for upsell. This is the kind of **** that makes people uninstall your service
Stop it. This is bad
2 votesMarking this issue as resolved as there is no response from the user.
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