99 results found
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Messages from Adobe setting not respected
When I have 'Show me messages when I launch Adobe Acrobat' DESELECTED, I STILL get an ANNOYING message from Adobe about completing my profile. I DO NOT want to get any message about the Profile!
2 votesMarking this issue as resolved as there is no response from the user.
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Problem: cannot check the box in pop-up when trying to sign in for Adobe Acrobat Pro DC any ideas???
Just purchased Adobe Acrobat Pro DC and installed. When I open a pdf and try to merge with another the program says I am only using a trial version???
When I try to sign in through the program I get a pop-up with terms of use and license agreement but I cannot check the box to agree to the terms and conditions so I cannot sign in...tried to contact them by phone but nobody answers...2 votesMarking this issue as resolved as there is no response from the user.
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2 votes
Marking this issue as resolved as there is no response from the user.
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renewal
How do I prevent Adoce DC going fro free version to Automatic renewal as I do now wish to purchase it?
2 votesMarking this issue as resolved as there is no response from the user.
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Dialog/Info Box API display defects
Bug Report - The text in these API's are stunningly useless to me. Check these screenshots and send this issue to someone who knows how to fix it. I've been dealing with this problem, and have tried to get it resolved, since day 1 of my purchase of Adobe Pro XI. My other Adobe products have some of these same defects in the API's. These boxes are unreadable. No adjustment to screen display or resolution or in the program preferences makes a bit of difference.
2 votes -
Your message
I have Adobe Acrobat Pro on basis of monthly payment. Today I receive a note: "You have seven days left...)".
2 votesMarking this issue as resolved as there is no response from the user.
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Too many similar products - very confusing.
I don't understand the differences between Acrobat Pro, Acrobat DC and other (maybe?) similar products. I get confused over which features I have. I’m not even sure which license I have, because I used to have Acrobat X Pro, then I was upgraded to DC without knowing how or why or being given a choice or understanding what that meant. I’ve now had DC for quite a while, but when I logged into a different device, it wanted me to buy a license.
Please straighten all this out and explain it so we can all understand what we have and…
2 votes -
Sanitize
Issue: The Sanitize function does not work in Adobe Acrobat Pro 2017 Desktop (purchased March 2017).
2 votesMarking this issue as resolved as there is no response from the user.
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Acrobat Pro 8 Feature
Hi Team,
The functionality of PDF comparison that was available in Acrobat Pro 8 was great and would like to use the same, could you please guide, if we have license for Acrobat Pro DC then we could use the earlier version.
Especially for textual comparison of pdfs.
Thanks,
Raj2 votes -
Problem: separate licenses needed for individual computers that dual-boot to Mac OS and Windows.
Having to purchase separate licenses for a single computer running as a dual-boot environment is highly problematic.
Only one licenses is used at a time!
2 votes -
After MacOS Sierra 10.12.6 upgrade can no longer use Adobe Acrobat DC
Upgraded to the MacOS Sierra 10.12.6 and can no longer open any documents in Adobe or open Adobe Acrobat at all.
2 votesMarking this issue as resolved as there is no response from the user.
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Acrobat Pro Installer should identify error cause
Downloaded Adobe Acrobat Pro v. 17 purchased via order 142075619 on a MacPro desktop running OS 10.9.5 (Maverick). I used the serial number posted. Near the end of the installation process it says that it cannot be completed because of an error. But it does not explain what error it is. Checked disk for permission problems, tried again, same error. I am at a loss because the installer does not identify the error.
Please advice how to proceed.2 votesMarking this issue as resolved as there is no response from the user.
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Trying to register my legal copy of Acrobat DC Pro
Trying to register my legal copy of Acrobat DC Pro
2 votesMarking this issue as resolved as there is no response from the user.
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I need to cancel my Acrobat Pro DC Subscription (one year).
My user name is teresitagmez2013@hotmail.com and I need to cancel my Acrobat Pro DC Subscription (one year). I need support to stop this because the Web page is not offering me this option through my account
2 votes -
When in Excel, I want to load Adobe DX on top tab as default but it doesn't stay as default and I have to do add-in.
When in Excel, I want to load Adobe DX on top tab as default but it doesn't stay as default and I have to do add-in.
2 votes -
Why Do I Have to Buy Adobe Acrobat Pro DC?
I am running Windows 10 and the Adobe Acrobat Pro DC was installed on my machine as an Update by Microsoft. I uninstalled it in error. Regardless, why would I have to buy Pro after the 7 day trial, when it was installed Free by Microsoft as part of Windows 10 update?
2 votesMarking this issue as resolved as there is no response from the user.
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cannot open after change to win10
cannot open after change to win10
2 votesMarking this issue as resolved as there is no response from the user.
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I am using Adobe Acrobat Pro XI in Windows 10. The software always stall and stop working
I have using a registered Adobe Acrobat Pro XI. Lately I have upgraded by operating system to Windows 10. The registered Adobe Acrobat Pro XI always stop working and reported error.
2 votesMarking this issue as resolved as there is no response from the user.
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00 days left for trial for AdobeAcrobatProDC I admitted to today?
I am offered to try Adobe Acrobat Pro DC for 7 days. When I click the try-it-free button in the Adobe letter sent to me, then accept an installation, I find that I have no days left to try! See pictures.
What is this??2 votesMarking this issue as resolved as there is no response from the user.
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WHY do I keep getting pop up ads for a free trial of document cloud on our PAID version of Acrobat Pro??
Here's an idea. How about NOT having pop-up ads for a free version of Document Cloud on PAID versions of Acrobat Pro?
2 votesMarking this issue as resolved as there is no response from the user.
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