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Acrobat for Windows and Mac

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50 results found

  1. The Calculate tab does not appear in my Properties dialog boxes for only text fields and dropdown boxes

    5 votes

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    2 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    Please share the acrobat version you are experiencing this issue with. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    Also, can you please try it another PDF file and confirm that this is not file specific.

    -Bhavna

  2. Sometimes I already have an underlying form in use (one that has check boxes) that I want to make fillable. Since the form already has check boxes, when I add a check box using Prepare Form, the borders can look chunky if I don't get the edges perfectly aligned. Making the fill and line transparent will still fill my underlying check box (part of the form design) but won't try to add a new box overlay.

    3 votes

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    0 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    Thank you for reporting the issue with us.
    Could you please share a screenshot of the issue you are observing.
    And if you can share the sample PDF for us to debug further.

  3. Add a Delete / Clear "button" .
    Sometimes, after the details have been filled out, we want to print it or just save, but we want to leave the form open for the next customer.
    Please add a visible "button" option, which will have the option to choose whether to delete the data filled out in the last box or in the entire form, so that the form is ready to be refilled.

    1 vote

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    2 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    If you are the author of the PDF form, you can add the button with “Reset Form” using the folllowing steps

    1. Prepare Form > Add a button.
    2. Open Properties and goto Action tab
    3. Select Action – Reset a form and choose the fields you would want to reset.
    4. Close and save to have the changes applied.

    Alternatively, You can also add a reset form button with javascript:
    this.resetForm(); However, this will not allow you to choose the fields.

    I hope this helps.

  4. Name value, either through the right-hand fields window or export to XML and importing back

    1 vote

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    0 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    Thank you for sending in you suggestion.

    We shall need more information on what workflows are used and how exactly do you use this feature.

  5. Please bring back the zoom buttons on Acrobat Pro DC.

    5 votes

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    Need Info  ·  1 comment  ·  PDF Forms  ·  Admin →
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  6. "Duplicate across pages" places the button (the element I want to duplicate) complete out of the page in all other pages. I am using the very latest version of Acrobat. It worked perfectly fine before the update.

    1 vote

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    1 comment  ·  PDF Forms  ·  Admin →
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    Hello,

    Thanks for contacting us.
    We are not able to reproduce this issue at our end.
    Thus please let us know your Acrobat version and OS details.
    Also whether you are facing it with every file? If not, please share sample file.

    Thanks,
    Gaurav

  7. When I have form fields that I created and that are filled in, I can't change the field size or shape without it distorting the text completely. I have to drag it to distort, hit undo, then do it again. The first size change screws up the text, but the second time does not. It's very aggravating when I need to adjust numerous text box sizes and have to do everything twice to avoid stretching the text.

    1 vote

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    0 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    Please share the acrobat version you are experiencing this issue with.You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    Have you tried it with any other file to confirm that this is not file-specific issue.

    Also, can you “Check for Updates” and re-test the issue with latest version.

    If this still doesn’t resolve the issue, please share the test file and a video of the issue via
    https://forums.adobe.com/docs/DOC-7161 for us to investigate further.

    -Bhavna

  8. This is a bug report for Acrobat Pro 2017.

    When creating a new form "button" with an icon appearance, it is not possible to select the first page of a multi-page PDF as the icon image.

    • Create a new button field
    • In the Properties dialog box for the button choose the Options tab
    • Choose "Icon only" from the layout dropdown list
    • Click the Choose Icon button and select a multi-page PDF
    • Try to select the first page of the PDF as the icon image.
    • Only the 2nd or later page can actually be selected (even though the first page will…
    1 vote

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    2 comments  ·  PDF Forms  ·  Admin →
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    Hello,

    Thanks for reporting this issue.

    But we are not able to reproduce this issue at our end.
    Thus please let us know your Acrobat version and OS details.

    Moreover, are you facing this issue for every file? If not, share the sample file.

    Thanks,
    Gaurav

  9. I don't want the required fields outlined with a red border when my client opens the form, only when they have completed it if there are any required fields missing. This would seem logical & I cant understand why this isn't already in place?

    2 votes

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    0 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    You will need to implement keystroke script for this. You can use the Properties dialog > format > Custom options to use.

  10. There is an option to change the border color under Preferences, Forms change Required fields border highlight color. When another users fills out the form the border outline color reverts to red again. I would like the outline color for the required field that I selected to travel with the PDF document.

    1 vote

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    0 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    You will need to implement keystroke script for this.

    You can use the Properties dialog > format > Custom options

  11. 6800.338.14.2.20020

    1 vote

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    0 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    We shall need more information on this to be able to understand your issue.

  12. PDF's when opened will sometimes crash the whole Adobe Acrobat Pro program. They open afterward, but the event viewer shows a fatal error of some kind. I copied four of these into the attached text document.

    3 votes

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    0 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    Thank you for reporting the issue. We regret you facing inconvenience.

    We would need more details on steps to reproduce the issue. And do you experience it on Win or MAC or both.

    Share the version of acrobat you are using. You can do so using the link -https://helpx.adobe.com/acrobat/kb/identify-product-version.html

    And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further.

    -Bhavna

  13. I have a problem, I have PDF pro and I have edited a pdf document, and saved it, then when I copy and try to paste to another pdf document it will not carry over my edited additions to the document. but when i go back and see my edited document my additions are still there, it just wont copy an paste the complete new document

    4 votes

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    1 comment  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    Could you please elaborate what are you copying from source PDF to the result PDF.
    Are these text? Or are these Form Fields?

    Please share more details.

  14. i would like to split page but every time i get the error message

    ( you cant change the security of the document because the document is signed or certified )

    i would like also to add my signature but cant because the add signature button is not clickable at all,

    1 vote

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    0 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    Thank you for reporting the issue. We regret you facing inconvenience.

    Seems the PDF documents have restrictions w.r.t page extractions and signing operations. Please check Document Properties (CTRL+D or CMD+D) > Security and see if any document security is applied.
    If you are not the author of the PDF, you will need to contact him/her to.

    Please share the version of acrobat you are using. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further if this does not resolve your issue.

    -Bhavna

  15. 2 votes

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    1 comment  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    You will not be able to edit the PDF file created from Adobe LiveCycle Designer in Acrobat

    You need separate application.

  16. Trying to edit the forms on a PDF created in an earlier version of Acrobat. When I start the Form Editor using the Tools pane, the program crashes every time.

    1 vote

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  17. The icon / link on the TOols page which lead to the Merge Data into Spreadsheet dialogue has suddenly disappeared from my cop of Acobat Pro 2017. How can I get it back? I can access the function by loading a form and then using the 'Edit' command, but two weeks agao there was a tool icon available.

    1 vote

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    Need Info  ·  Bhavna Negi responded

    You can use the following steps to
    > Right Click on the Tools bar and select "Customize Quick Tools.
    >Navigate to “Prepare Form” > More Form Options
    > Click on the “Add to toolbar” button.
    > Click Save.

    You should now have the “Merge Data into Spreadsheet” as a drop down options now.

    I hope this helps

    -Bhavna

  18. Unable to create a form anymore, I import a document, but when pressing start nothing happens

    1 vote

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    0 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    Please share the acrobat version you are experiencing this issue with .You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    Have you tried it with any other file to confirm that this is not file-specific issue.

    Also, can you “Check for Updates” and re-test the issue with latest version.

    -Bhavna

  19. I am Unable to INSERT an image on your COMBINE, EDIT, FORM. THE INSERT ICON is GREYED OUT

    1 vote

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    Need Info  ·  Bhavna Negi responded

    Thank you for reporting this.
    We need more information on steps to be able to reproduce this issue.

    Please share the version of acrobat you are using. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further.

    -Bhavna

  20. When I click on a field to populate, the text box becomes black. Therefore I cannot see what I type in the field. How do I change this?! I need to complete a document as soon as possible, and this issue is holding me up. Thanks.

    I have Adobe Acrobat DC

    1 vote

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