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Acrobat for Windows and Mac

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421 results found

  1. Hello,

    in Acrobat Pro DC 2017 and Acrobat Reader DC 2017, the software often stucks during print of certain pages. Compared 1:1 to Reader XI, the old version also takes more time for these pages compared to the other ones but there is a large difference between there versions. In the attached screenshots you can see the difference between these two versions with the printing job started at the same time. The problem occurs while using Windows 7 and Windows 10.

    1 vote

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    1 comment  ·  Printing  ·  Admin →
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    Resolved  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback.
    Adobe is working with Microsoft to resolve the problem. Meanwhile, you can manually tweak the registry as a workaround,
    Steps:
    1. Open the registry by going to Run (Windows menu + R), typing regedit.exe, and then clicking OK.
    2.Do the following:

    Based on your installed version of product and release, navigate to the location and create a corresponding key of type DWORD (Wow6432Node only if your machine is 64-bit).
    Create the key FeatureState at the location listed below; the key is not present by default.
    For Acrobat DC 2017:

    Key: 4033257
    Location: HKEY_LOCAL_MACHINE\SOFTWARE\(Wow6432Node)\Adobe\Adobe Acrobat\DC\FeatureState

    For more refer to page https://helpx.adobe.com/acrobat/kb/prn-files-using-pcl-printing-increases-file-size.html
    Is this resolve your issue?

    Best Regards!

  2. 2 votes

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    Resolved  ·  0 comments  ·  Printing  ·  Admin →
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  3. A document was scanned and sent to a client, and they digitally signed it with either an app or a program, and returned it to us. Adobe Acrobat recognized these signatures as pencil edits, but would not print them. I could create additional pencil edits, and those would show up when printing, but not the original ones.

    "Document and Markups" was selected in the Comments & Forms section of the print options dialog box.
    "Print Notes and Popups" was enabled in the Comment preferences.

    1 vote

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    Resolved  ·  1 comment  ·  Printing  ·  Admin →
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  4. It would be great to have a pdf inspection mode to easily select items in the pdf and get printing specs on it like the ink type (pms, cmyk) and color used (pms 281, C100M60Y0K6), the font, the resolution of an image as dpi at the current used size, etc.

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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    Under review  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback. We have recorded it in our database.

    However,Before printing you can check default value through:
    Go to ‘PrintProduction>outputPreview’
    Select ObjectInspector from preview drop down and you can check default value.
    Hope this will serve you purpose.
    Please keep updating.

    Best Regards!

  5. I used to be able to convert/print web pages into pdf documents using the Microsoft Edge browser in Windows 10 version 1703. This week I'm unable to do it.

    2 votes

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    Resolved  ·  0 comments  ·  Printing  ·  Admin →
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  6. was trying to create a pdf from software ( IT2 ) but when i print to Adobe PDF it converts the text / numbers into what looks like Hexidecimal or ASCII.

    work around is to use snag it first then print to adobe pdf.

    1 vote

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    Resolved  ·  0 comments  ·  Printing  ·  Admin →
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  7. Prior to Adobe DC, one option for printing was to "print color as black". This was different from 'Gray scale" in that lighter colors (like yellow and pink) would come out as light gray. For folks printing line drawings (piping and electrical diagrams), this is a NECESSITY since the gray scale lines are almost illegible.

    Previous versions permitted this or provided a work around to print like this.

    Please reintroduce this to the options, otherwise, we have to use other software to generate the files.

    If this capability does exist, please make the option simple to find.

    2 votes

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    1 comment  ·  Printing  ·  Admin →
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    Resolved  ·  pooja . responded

    Hi,

    Thanks for you valuable feedback.
    To Print color as black you can try this:
    Select Print, then the Advanced button. Under Color Management, scroll nearly to the bottom of Color Profile. There you’ll find Black & White. Select this, then, OK, the Print.
    Is this solve your issue?

    Best Regards!

  8. If I want to print a file from any program (anyway Microsoft Word or any picture or any drawing from my CAD Programm) with the printer "adobe.pdf" as pdf, it always produces a portrait format-pdf, even if the original file is in cross-format. Attached files as sample.
    Maybe it is a bug?

    2 votes

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    0 comments  ·  Printing  ·  Admin →
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    Resolved  ·  pooja . responded

    Hi,

    While printing you have to select Landscape mode.
    Go to ‘File>Print>Printer Properties>Layout>Orientation’ select Lanscape.

    Best Regards!

  9. The operator ‘showpage’ should push a piece of paper through the printer; ‘erasepage’ should not. Analogously, erasepage should not add a page to a PDF.

    In XI Pro 11.0.21 (26/07/2017), the following code makes a two-page file, the second page being blank. It should be a one-pager. This bug has cost me hours of attempting to debug my PostScript.

    %!PS

    /Helvetica-Bold 36 selectfont

    36 36 moveto (First page) show
    showpage

    36 36 moveto (Second page) show
    erasepage

    1 vote

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    Resolved  ·  3 comments  ·  Printing  ·  Admin →
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  10. In Mac, I have always used Command+P+P to save anything as a PDF (i.e., print to PDF).

    Since I've installed Pro 2017 this feature no longer works. I know it works in Sierra, which is what I'm using, because it works on my other Sierra machine in which I have not installed Pro 2017. So it must be a peculiarity to Pro 2017.

    2 votes

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    Resolved  ·  0 comments  ·  Printing  ·  Admin →
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  11. Create a document in Word, Excel, or Outlook with Calibri font and try to print to PDF. You will get the attached error message and no PDF will be created.

    Windows 7 Pro

    3 votes

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    Resolved  ·  4 comments  ·  Printing  ·  Admin →
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  12. I cannot sign in to print a simple statement of payment for managing my account. Everytime I depress manage account, I have to resign in...

    2 votes

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    Resolved  ·  0 comments  ·  Printing  ·  Admin →
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  13. While in an Excel workbook, I want to print/convert multiple worksheets to PDF. The page numbering does NOT need to be a master count of all worksheets. If worksheet one is two pages, it should be 1 of 2 and 2 of 2. If worksheet two is three pages, it should be 1 of 3, 2 of 3, 3 of 3. NOT 3 of 5, 4 of 5, 5 of 5.

    Older versions of Acrobat worked seamlessly. I have tried many workarounds and have not found anything that works. I have called Adobe Tech Support and have had no luck.

    1 vote

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  14. Does this need explaining? we pay for ADOBE ILLUSTRATOR to create our PDFs then we have to by-pass CREATIVE CLOUD storage and save them in Dropbox in order for DC/Adobe reader to see them and print them. Seems like a very "Microsoft" way to do things. Very stupid. Add CC as a cloud location.

    5 votes

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    Under review  ·  1 comment  ·  Printing  ·  Admin →
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  15. To force the print parameters comments and forms to documents and annotations.
    The users can not change this options.

    1 vote

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    Resolved  ·  0 comments  ·  Printing  ·  Admin →
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  16. When opening certain pdf files, the screen preview is not correct. The background "disappears". Sometimes though, the background will still print but sometimes it does not. I am on Mac in system Sierra and have tried these files on multiple computers including a pc, with extensions off etc. and always that same result. What I see is not what I get. If I place the pdf file in InDesign it will preview correctly and also export correctly so something InDesign does corrects the problem. I am attaching a file to demonstrate the issue.

    2 votes

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    Under review  ·  2 comments  ·  Printing  ·  Admin →
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  17. Distiller XI Pro 11.0.20 (28/03/2017) does not honour the ‘clip’ in the following:

    %!PS

    1 setlinejoin 1 setlinecap [] 0 setdash newpath
    gsave

    /TimesNewRomanPS-BoldMT 96 selectfont 50 500 moveto (F70) true
    charpath

    clip % leaving the F70 outline as the current path

    24 -4 1.99
    {
    dup 2 sub exch
    setlinewidth 1 setgray gsave stroke grestore
    setlinewidth 0 setgray gsave stroke grestore
    } for
    grestore

    showpage

    Also documented at
    https://groups.google.com/forum/#!topic/comp.lang.postscript/ewwOV_qN4JQ
    (yes, a whole ago — but still broken).

    1 vote

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    1 comment  ·  Printing  ·  Admin →
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    Under review  ·  mrraj@adobe.com responded

    Thanks for bringing this issue to our notice. we have logged bug in our database for the same and will be prioritized based on other work items.

    Thanks,
    Mridula

  18. In advanced printer settings, when selecting a color to exclude from printing (tiny printer icons next to cyan, magenta, yellow, and black color blocks), please change the word emit with omit. Very different meanings.

    1 vote

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    Under review  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback. We have forwarded this to engineering team.

    Best Regards!

  19. Can you please fix the bugs in the PDF printer plugin that works with Autodesk's Revit. The program is very inconsistent and sometime just stall entirely. This would be very helpful to many users of Revit.

    5 votes

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    Planned  ·  3 comments  ·  Printing  ·  Admin →
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  20. Please can you arrange for adobe to 'print' to Onenote (the Windows 10 version, not just the old version) Thanks..

    0 votes

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