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Acrobat for Windows and Mac

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426 results found

  1. Adobe Distiller: erasepage erroneously transmits a page

    The operator ‘showpage’ should push a piece of paper through the printer; ‘erasepage’ should not. Analogously, erasepage should not add a page to a PDF.

    In XI Pro 11.0.21 (26/07/2017), the following code makes a two-page file, the second page being blank. It should be a one-pager. This bug has cost me hours of attempting to debug my PostScript.

    %!PS

    /Helvetica-Bold 36 selectfont

    36 36 moveto (First page) show
    showpage

    36 36 moveto (Second page) show
    erasepage

    1 vote

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    Resolved  ·  3 comments  ·  Printing  ·  Admin →
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  2. Two-sided printing does not work with Acrobat Pro and HP OfficeJet 8710

    I have spent the past few months troubleshooting with HP Technicians and have determined that there is a bug when trying to print double-sided documents in Acrobat Pro (DC) using a HP OfficeJet 8710 printer on a Mac. The documents print reverse meaning that for a 3-page document, pages 2 and 3 print double-sided on one sheet of paper while page 1, prints separately. This does not occur with any other HP printers

    16 votes

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    26 comments  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi,

    Please provide the following information to reproduce the issue at our end:
    1. Your OS version
    2. Installed Acrobat/Reader version
    3. Printer drivers and model
    4. Sample PDF document on which you have observed this issue.

    Thanks
    Ritesh

  3. This product will not operate a printer.

    This product will not operate a printer. There needs to be a print option that works.

    12 votes

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    11 comments  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi,

    You can use this email address to send the PDF file: rite@adobe.com

    Also If you could, please also attach the snapshots of printed documents with contains “codes at the top or bottom”.

    Have you tried a different printer?

    Regards,
    Ritesh

  4. "Print as Handouts" feature

    A "Print as Handouts" feature similar to the 2x6 feature in Microsoft PowerPoint. It is common for lecture slides to be released as single slide per page pdf documents, rather than the original PPT file. Because of this, you can only choose to print a number of pages per page (slides per page) in Adobe Acrobat but there is no option, like in powerpoint, for handouts (that is, have 3 slides/pages on the left side of a sheet and 3 boxes to the right that are blank with ruled lines on it for taking notes).

    1 vote

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    Under review  ·  0 comments  ·  Printing  ·  Admin →
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  5. make adobe compatible with mac - print to PDF

    Please make adobe compatible with MAC. how is it not possible to save to PDF?

    3 votes

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    1 comment  ·  Printing  ·  Admin →
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    Under review  ·  Pratyush Dhoundiyal responded

    Open a file in a Mac OS application.
    Click the PDF button and choose Save As Adobe PDF.
    Choose the Adobe PDF Settings and click Continue.
    Type a name for your file, and click Save.

  6. Print to PDF

    Google Chrome = Latest Version
    Acrobat X Pro
    Observation: Had no problem prior until 7/28/2017 when I noticed I had problem printing from a webpage (e.g. eBay.com) to PDF using Adobe Acrobat print driver. The printing would stall and this Distiller error would show up each time. Also strange is, I could clear this error message other than restarting my computer. Any advise would be greatly appreciated.

    4 votes

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    Resolved  ·  2 comments  ·  Printing  ·  Admin →
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  7. Background colour in file disappears in Adobe Acrobat Pro DC

    Customer sent in a business card as a pdf file. I open the file in Adobe Acrobat 10 is shows the complete card with colored background. I open the same file in Adobe Acrobat Pro DC and the coloured background is no longer there and will not print as part of the card. If i open the said file in Illustrator and resave it as a pdf, it appears on Acrobat DC. This situation has occurred 3 or 4 times since getting DC approx. 1 month ago. Not very confident in Adobe DC printing what is in file.

    1 vote

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    Resolved  ·  1 comment  ·  Printing  ·  Admin →
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  8. keyboard shortcut for Save as PDF/Print to PDF

    In Mac, I have always used Command+P+P to save anything as a PDF (i.e., print to PDF).

    Since I've installed Pro 2017 this feature no longer works. I know it works in Sierra, which is what I'm using, because it works on my other Sierra machine in which I have not installed Pro 2017. So it must be a peculiarity to Pro 2017.

    2 votes

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    Resolved  ·  0 comments  ·  Printing  ·  Admin →
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  9. Page numbering in Excel

    While in an Excel workbook, I want to print/convert multiple worksheets to PDF. The page numbering does NOT need to be a master count of all worksheets. If worksheet one is two pages, it should be 1 of 2 and 2 of 2. If worksheet two is three pages, it should be 1 of 3, 2 of 3, 3 of 3. NOT 3 of 5, 4 of 5, 5 of 5.

    Older versions of Acrobat worked seamlessly. I have tried many workarounds and have not found anything that works. I have called Adobe Tech Support and have had no luck.

    …

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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  10. I cannot print my bill for records of my monthly payment. In fact, I can sign on, but every time I depress manage acccout, I have to resign

    I cannot sign in to print a simple statement of payment for managing my account. Everytime I depress manage account, I have to resign in...

    2 votes

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    Resolved  ·  0 comments  ·  Printing  ·  Admin →
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  11. Acrobat 2015&2017 Pro Mac Distiller couldn't embed Japanese CID font(Morisawa CID font). Please fix fix fix

    5 votes

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    3 comments  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi Tsutomu,

    Sorry for the inconvenience. Please share a PDF document which you are using to rite@adobe.com

    Please also mention your Acrobat version.

    regards,
    Ritesh

  12. BUG - PDF Maker will not print PDF with any file containing Calibri font

    Create a document in Word, Excel, or Outlook with Calibri font and try to print to PDF. You will get the attached error message and no PDF will be created.

    Windows 7 Pro

    3 votes

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    Resolved  ·  4 comments  ·  Printing  ·  Admin →
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  13. Tray switching - mixed size originals - Mac OS Sierra 10.12.5 Brother HL-L6200dw

    According to the documentation provided by Adobe and Brother the printer should be able to switch trays and print the image on the correct size paper. The tray switching works but despite numerous hours on the phone with Apple and Brother the document prints as if it's on letter when it should be on legal. I've followed the directions provided by Adobe but the documents do not print correctly,

    2 votes

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    1 comment  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi,

    Are you facing this issue with the current version of Acrobat?

    Thanks
    Ritesh

  14. Installing a new printer while Acrobat or Reader is open and then trying to print to it sends it to the wrong printer

    After installing a printer while Adobe Acrobat and/or Reader is already open and has a PDF open, attempting to print to it prints to a different printer, even though the new printer appears in the list. Acrobat/Reader must be closed and reopened in order to print to the new printer.

    Steps to reproduce:
    1) Open Acrobat or Reader.
    2) Open a PDF
    3) Install a new printer
    4) Attempt to print the PDF to the newly installed printer (it appears in the list of printers)
    5) The PDF prints to a different printer.

    Environment: Windows 7 64-bit. Acrobat version 11…

    2 votes

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    0 comments  ·  Printing  ·  Admin →
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  15. Force comment and form print parameters for Acrobat Pro XI for windows

    To force the print parameters comments and forms to documents and annotations.
    The users can not change this options.

    1 vote

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    Resolved  ·  0 comments  ·  Printing  ·  Admin →
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  16. let me view and print from my paid CREATIVE CLOUD account

    Does this need explaining? we pay for ADOBE ILLUSTRATOR to create our PDFs then we have to by-pass CREATIVE CLOUD storage and save them in Dropbox in order for DC/Adobe reader to see them and print them. Seems like a very "Microsoft" way to do things. Very stupid. Add CC as a cloud location.

    5 votes

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    Under review  ·  1 comment  ·  Printing  ·  Admin →
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  17. Distiller’s font handling genrates errors not honoured by ‘stopped’

    Distiller XI Pro 11.0.20 (28/03/2017), and many previous versions, crash “… /Font resourceforall”. Try the following code:

    %!PS
    (*) {
    /FontName exch def FontName = {FontName cvn 48 selectfont} stopped pop
    } 65535 string /Font resourceforall

    crashes with:

    %%[ Error: invalidaccess; OffendingCommand: def ]%%

    without the “{…} stopped” construct it crashes with:

    NanumPen
    %%[ Error: invalidfont; OffendingCommand: findfont; ErrorInfo: CharOffsets –
    and some non-ASCII characters.

    This problem started in about 2013, after an ‘upgrade’ to the Mac OS somehow altered something about fonts. Please could Distiller’s font handling be improved, even if only to honour ‘stopped’.

    (There are about 2½k…

    2 votes

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    2 comments  ·  Printing  ·  Admin →
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  18. Distiller: moveto the currentpoint results in a continuation of current sub-path, not a new sub-path

    In Distiller XI Pro 11.0.20 (28.03.2017), distill the following:

    %!PS
    /StrokeCode {1 setlinejoin gsave 0 setlinecap 24 setlinewidth 0 setgray stroke grestore 1 setlinecap 9.6 setlinewidth 1 setgray stroke} def
    144 72 moveto 144 144 2 copy 72 144 curveto
    72 144 moveto 144 144 2 copy 144 72 curveto
    StrokeCode
    showpage

    The moveto should start a new sub-path; display of that point should be determined by setlinecap not by setlinejoin. Alas, Distiller causes it to be determined by setlinejoin.

    Also reported at
    https://groups.google.com/forum/#!topic/comp.lang.postscript/amUp28S-JFM

    1 vote

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    2 comments  ·  Printing  ·  Admin →
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    Under review  ·  mrraj@adobe.com responded

    Thanks for bringing this issue to our notice. we have logged bug in our database for the issue.

    Thanks,
    Mridula

  19. Print more than 999 copies

    We should be able to print more than 999 copies theses days. This is really a pain. All other product we use here at my company allow to print more than that. I know i can change the values with my Fiery's interface after printing, said 1 copy, but this is a two steps ways and it is less efficient...

    15 votes

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    Under review  ·  9 comments  ·  Printing  ·  Admin →
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  20. Replace the word emit with omit.

    In advanced printer settings, when selecting a color to exclude from printing (tiny printer icons next to cyan, magenta, yellow, and black color blocks), please change the word emit with omit. Very different meanings.

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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    Under review  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback. We have forwarded this to engineering team.

    Best Regards!

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