Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Bug in printing certs after update

    I cannot print my certificates from Acrobat now. I have to move to word to print each page with a boarder. This started with the update. I print many certs a day and this takes far more time and changes the font. If it does not have a boarder I can print. This is frustrating and a waste of time. I did not have this problem before.

    2 votes
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    2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Tracy,

    Sorry for inconvenience caused, we have fixed few print issue in recent patch (19.008.20074). Please check your Acrobat is updated. You can update by opening the application (Acrobat/Reader) and going to Help > Check for Updates.
    If you still face the issue, please share few detail to narrow down the issue:
    1. What error are you getting while printing? Is some data is missing from Print output.
    2. What is the printer/Driver you are using?
    3. What kind of boarder does the file contain? If possible please share/send sample file on mrraj@adobe.com

    Thanks in advance,

    Best Regards,
    Mridula Raj

  2. Crop marks I try and change the size to A4. But it is grayed out.

    When trying to enter bleed and crop marks I try and change the size to A4. But it is grayed out.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Is there a way to just print your comments?

    It would be nice to just be able to select to print only your comments and to be able to select to print only text that you have highlighted. This would be helpful when working with large documents.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Printing larger (A4) documents to Letter size paper issues.

    Just updated to the new version (19.008.20071) as of yesterday and noticed when printing a larger document (A4) and have it "Shrink Oversized Pages" to print onto a letter size paper, it will print as if correctly but cuts off the top "inch" of the actual printed text as if that was the end of the page, in which it can still print in that section, but the scaling down process is somehow bugged out.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi Ryan,

    Thank you for reporting this issue. Please provide the following details for us to reproduce the issue at our end:
    1. Printer driver and model details
    2. Is this issue happening with a single document or all PDFs?
    3. Sample PDF with which you are experiencing this issue.

    Regards,
    Ritesh

  5. When i print my signed documents they come out blank

    none of my pdfs are printing they are coming out blank

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  6. pdf come out blank when done on Ai and save and try to open

    Simply it does not save when we save on Ai and try to open just a blank page comes out. To print it just has no data. Printed it still a blank page printed? Solutions for this problem? Issue was happening for a long time. Thanks.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Adobe PDF on Chrome and highlighting problem in Acrobat Pro DC

    When printing from Chrome on Windows with Adobe PDF and then trying to highlight it in Acrobat Pro there is some strange problems. IT marks much more than it should. Se added examples.
    AdobePDFchrome.pdf is printed with Adobe PDF and the Builtinchrome.pdf is printed with the built-in PDF in chrome.
    In both files I have highlighted only the text DC but only the Built-In for chrome shows it correctly?

    Data: Chrome Version 68.0.3440.106 (Officiell version) (64 bit)
    Acrobat Pro DC 2018-011-20058

    2 votes
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    2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  diwjoshi responded

    Hi Marko,

    Thank you for sharing this issue with us. We would like to know few more things :

    1. Is this issue happening every time you highlight a document printed by Adobe PDF?
    2. Is it working fine if we highlight any local PDF file?
    2. Have you tried updating Acrobat Pro and Chrome to the latest version?
    3. Please share the sample pdf files.

    We have tried but unable to reproduce it with the latest Chrome(71.0.3578.98) and Acrobat Pro (2019.010.20064).

    Thanks,
    Swapnil Srivastava

  8. Adobe Acrobat Pro DC Printing too Many Copies

    Acrobat is printing the square of however many copies I ask it to print. So, if I print 2 copies, Acrobat actually prints 4. If I print 4 copies, Acrobat prints 16, etc. I am running it on a Mac mini and my printer is an HP LaserJet Pro 400. I have tried turning off the computer & printer, with no success. It is still doing the same thing.

    2 votes
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    Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option.

    Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option. Your product is useless to me without it.

    2 votes
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    Need Info  ·  2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  10. We are unable to create custom paper size to print to pdf files from Autocad Design Review 14

    We are unable to create custom paper size to print to pdf files from Autocad Design Review 14. Paper sizes needed are 12in by 300in or larger

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  11. Please add the ability to select an application-level default size. Having to select "Actual size" is not good.

    I imagine if the pdf file was created from another application, and was set to "Fit" this print setting carried over to Adobe. If so, there needs to be a way to reset default print setting from print dialog box to change to "Actual." I don't know if if the original file was set to that or not as I don't have it but please look into this. It's very important issue.

    Thank you,

    Sandy

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Under review  ·  rite responded

    Hi,

    Thank you for providing this feature request. Our engineering team will look into this.

    Regards,
    Ritesh

  12. cannot print keep getting Plug-in Failure. No way to figure it out. This sucks.

    I cannot print my bank statements. I keep getting grey window "Plug-in Failure". No way to figure it out. Something to do with webkit64...keychain access, blah blah... I click on always accept, nada... and nothing I have tried works...This sucks, because I can print other PDFs just fine, even tho that annoying pop-up window always appears...(see image attached). I am running mac SIERRA OS X 10.12.4

    2 votes
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    1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Warn when printing out of order page sequence

    I print hundreds of pages every month from a single PDF file, but I print some two-sided and the others one-sided. For example, I print pages 3,4,6,7,10-14,20,21,25-30. Today, I accidentally typed "118-12" instead of 120. But Acrobat just prints something. I'm not sure what because I cancelled the print job.

    Acrobat should analyze the page sequence and warn if it's out of order. I wouldn't want it warn me on the first example because it still makes sense, but if I print that sequence and then "32-3", it should stop, especially since it doesn't even make sense to print pages…

    2 votes
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    Planned  ·  0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Print marked up compared pages / Automatically compare pages using labels

    Compare Files shows a very nice, side-by-side, comparison with markups showing where the changes are at. I would like to print exactly what I'm seeing there (page content and markups) but when I try to print it wants to print a summary page as page 1, and/or, a very busy looking page with labels on the side pointing to changes within the page. I could print the screen, but that's not ideal.

    Also, it would be nice to automatically compare pages by page label. For example, I have a 200 page document, and somebody provides me with an 8 page…

    2 votes
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    Under review  ·  2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  15. File not viewing correctly in Acrobat XI

    When opening certain pdf files, the screen preview is not correct. The background "disappears". Sometimes though, the background will still print but sometimes it does not. I am on Mac in system Sierra and have tried these files on multiple computers including a pc, with extensions off etc. and always that same result. What I see is not what I get. If I place the pdf file in InDesign it will preview correctly and also export correctly so something InDesign does corrects the problem. I am attaching a file to demonstrate the issue.

    2 votes
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    Under review  ·  2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Lexmark C543dn Printer problems! (machine error 900) With Acrobat Pro Dc on MacBook Pro! I regularly print pdf files in booklet format. A

    I regularly print pdf files in booklet format. A lot of files stop the with error code 900. While on an older MacBook with Adobe Reader 9.5.5 all documents print flawless! I will not activate this version until I have a solution for this problem!

    Please advise.

    Burkhard

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  17. When printing, the ability to switch between paper size on the front page without having to go into properties

    When you select print and the print box appears. Could you put the ability to select paper size in this box instead of having to go into properties.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  18. My HP OfficeJet Pro 8710 does not collate any Adobe PDF files if I print multiple copies

    This problem only exists for Adobe PDF files, and i use a Macbook Pro

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Default to print "All PDF Files" after selecting "All PDF files in this portfolio" for printing

    After selecting to print "All PDF files in this portfolio" under "PDF Portfolio Printing Options", please have the "Pages to Print" automatically set to "All PDF files", instead of "Selected PDF files".

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Can't print a clean copy

    I'm using Acrobat DC to fill out a job application. How do I remove the PDF element logo in the background before printing it?

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
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