Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Adobe Acrobat Pro DC is not responding when printing a file

    Adobe Acrobat Pro DC on Windows 10 ver 1803 is unable to print the pdf file. It says "not responding" for an hour. I reboot the computer, restart the program and the same result each time.

    Thanks,
    DC

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Booklet Margins Too Wide

    When I print my pdf file as a booklet (8.5 x 11 folded) in Acrobat Pro 2017 on a Mac, the margins are much wider than I'd like them to be - they are not printing as they are in the file - they are much thicker, with more white space around the text. What can I do to fix this? Thank you!

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please please please make Overprint Preview a default!

    As the world continues to use PDFs for EVERYthing, it is so so important that people are aware of Overprint Preview. However, most people don't know it even exists in their page display preferenc. If you don't have this turned on things that are set to overprint will show as if they are not overprinting (mostly on the customer's end). Because the default of Acrobat is not to have Overprint Preview turned on, customers don't realize the problem. In the printing industry this is one of the biggest stumbling stones (boulders) we come across. That and fonts, of course.

    2 votes
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    1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Reverse collated printing

    I have 2 problems with the New Adobe update.
    1) There is No Way to Reverse Print so the doc does not have to be HAND Reversed to be in Readable Order on my HPOffice Jet Pro 7740.
    2) There is No way to Print Both sides on my printer HPOffice Jet Pro 7740

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Error message "cannot extract the embedded font"

    I created a PDF from Illustrator and I opened the file. It gave me this error message: "Cannot extract the embedded font [font name]. Some characters may not display or print correctly."

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Acrobat BUG - 2019.008.20074

    Overprint Preview - 100% Darken being Knocked out

    2 votes
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    1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Flattening transparencies results in duplicated pages

    When flattening transparencies in Adobe Acrobat Pro DC (2019.008.20071) on single pages the pages are duplicated in the document after flattening.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  8. 2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  9. 2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Can you share following details:

    Which version of Acrobat/Reader are you using?
    Which printer and what printer settings?
    Steps for printing the file?

    Can you share a test file with us via Document Cloud or Dropbox link?

    Thanks
    Tanvi

  10. Bug in printing certs after update

    I cannot print my certificates from Acrobat now. I have to move to word to print each page with a boarder. This started with the update. I print many certs a day and this takes far more time and changes the font. If it does not have a boarder I can print. This is frustrating and a waste of time. I did not have this problem before.

    2 votes
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    2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  mrraj@adobe.com responded

    Hi Tracy,

    Sorry for inconvenience caused, we have fixed few print issue in recent patch (19.008.20074). Please check your Acrobat is updated. You can update by opening the application (Acrobat/Reader) and going to Help > Check for Updates.
    If you still face the issue, please share few detail to narrow down the issue:
    1. What error are you getting while printing? Is some data is missing from Print output.
    2. What is the printer/Driver you are using?
    3. What kind of boarder does the file contain? If possible please share/send sample file on mrraj@adobe.com

    Thanks in advance,

    Best Regards,
    Mridula Raj

  11. Crop marks I try and change the size to A4. But it is grayed out.

    When trying to enter bleed and crop marks I try and change the size to A4. But it is grayed out.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Is there a way to just print your comments?

    It would be nice to just be able to select to print only your comments and to be able to select to print only text that you have highlighted. This would be helpful when working with large documents.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Printing larger (A4) documents to Letter size paper issues.

    Just updated to the new version (19.008.20071) as of yesterday and noticed when printing a larger document (A4) and have it "Shrink Oversized Pages" to print onto a letter size paper, it will print as if correctly but cuts off the top "inch" of the actual printed text as if that was the end of the page, in which it can still print in that section, but the scaling down process is somehow bugged out.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi Ryan,

    Thank you for reporting this issue. Please provide the following details for us to reproduce the issue at our end:
    1. Printer driver and model details
    2. Is this issue happening with a single document or all PDFs?
    3. Sample PDF with which you are experiencing this issue.

    Regards,
    Ritesh

  14. When i print my signed documents they come out blank

    none of my pdfs are printing they are coming out blank

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  15. pdf come out blank when done on Ai and save and try to open

    Simply it does not save when we save on Ai and try to open just a blank page comes out. To print it just has no data. Printed it still a blank page printed? Solutions for this problem? Issue was happening for a long time. Thanks.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Adobe PDF on Chrome and highlighting problem in Acrobat Pro DC

    When printing from Chrome on Windows with Adobe PDF and then trying to highlight it in Acrobat Pro there is some strange problems. IT marks much more than it should. Se added examples.
    AdobePDFchrome.pdf is printed with Adobe PDF and the Builtinchrome.pdf is printed with the built-in PDF in chrome.
    In both files I have highlighted only the text DC but only the Built-In for chrome shows it correctly?

    Data: Chrome Version 68.0.3440.106 (Officiell version) (64 bit)
    Acrobat Pro DC 2018-011-20058

    2 votes
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    2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  diwjoshi responded

    Hi Marko,

    Thank you for sharing this issue with us. We would like to know few more things :

    1. Is this issue happening every time you highlight a document printed by Adobe PDF?
    2. Is it working fine if we highlight any local PDF file?
    2. Have you tried updating Acrobat Pro and Chrome to the latest version?
    3. Please share the sample pdf files.

    We have tried but unable to reproduce it with the latest Chrome(71.0.3578.98) and Acrobat Pro (2019.010.20064).

    Thanks,
    Swapnil Srivastava

  17. I cannot print to Adobe pdf. Also, says can't find license...

    Refuses to print to pdf. Also states cannot find license, though the adobe apps work fine.

    2 votes
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    Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Adobe Acrobat Pro DC Printing too Many Copies

    Acrobat is printing the square of however many copies I ask it to print. So, if I print 2 copies, Acrobat actually prints 4. If I print 4 copies, Acrobat prints 16, etc. I am running it on a Mac mini and my printer is an HP LaserJet Pro 400. I have tried turning off the computer & printer, with no success. It is still doing the same thing.

    2 votes
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    Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option.

    Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option. Your product is useless to me without it.

    2 votes
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    Need Info  ·  2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  20. We are unable to create custom paper size to print to pdf files from Autocad Design Review 14

    We are unable to create custom paper size to print to pdf files from Autocad Design Review 14. Paper sizes needed are 12in by 300in or larger

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
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