Acrobat for Windows and Mac

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  5. Observed result

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  • My feedback
  1. Bug: I am unable to save to pdf a downloaded pdf document or when printing to .pdf in Windows 10 on laptop

    I'm reporting a bug with Adobe Acrobat Pro DC. I am unable to save a document created by print to .pdf or pdf downloads on a Windows 10 environment.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi Peggy,

    Thank you for reporting this issue to us. Please provide the following information to help us reproduce this issue:
    1. Your Window 10 version
    2. Adobe Acrobat DC version
    3. What error is shown to you on printing to PDF or downloading PDF?
    4. Is this issue happening with any other document such as Doc/txt/xls?

    Thanks
    Ritesh

  2. PCL6 Printing

    WHen printing with Adobe Acrobat DC and the network printers are PCL6, the printing is SUPER SLOW. Can we please get some compatibility with PCL6 drivers for printers?

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi,

    Thank you for reporting this issue. Please provide the following details:
    1. Is this issue reproducible with all PDFs or just one?
    2. Please provide a sample PDF with which you are experiencing this issue.
    3. Your OS version
    4. Your printer driver and model details
    5. Have you tried a different PCL6 printer?

    Regards,
    Ritesh

  3. 私はjpgファイルで気になるものにコメントを入れたくてpdfに変換しています。フォルダーの中にある複数枚(1ファイル1pdf)を1ページ印刷する機 能があってもいい、そのような機能を追加してほしい

    私はjpgファイルで気になるものにコメントを入れたくてpdfに変換しています。フォルダーの中にある複数枚(1ファイル1pdf)を1ページ印刷する機 能があってもいい、そのような機能を追加してほしいです

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi Toda,

    You can use “Create Multiple Files” option in Create PDF Tool in Acrobat for creating individual PDF for each file in a folder.

    Follow these steps:
    1. Make sure you have latest version of Acrobat
    2. Click on “Tools” tab
    3. Click on “Create PDF” icon. It’s usually the first one.
    4. Select “Multiple Files” and check “Create Multiple PDF Files”
    5. Click “Next”
    6. Click on “Add Files” drop down and select “Add Folder”
    7. Browse to your input files and Click “OK”
    8. Select destination folder and Click “OK”

    Please let us know if this solves your issue.

    Regards,
    Ritesh

  4. BE able to save Sections as a PDF rather than the whole document when PRINT action does not allow subsections to be saved through printer di

    BE able to save multiple subsections and bookmarked Sections as a PDF rather than the whole document when PRINT action does not allow subsections to be saved through printer dialogue. Going to save as just saves the whole document again. NOT the selected Subsection or multiple pages.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Under review  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback.
    We have recorded it as a feature request in our database.
    However saving multiple pages to PDF option is there. You can give selected pages in ‘Pages’ option on print dialog.

    Best Regards!

  5. Every single pdf document I print ends up giving me a message at the printer (Canon) to check the page size because it's custom.

    Every pdf document I send to my MFD (Canon) does not automatically print. It sends a message to pick paper size because it's a custom size. However, it is NEVER a custom size, it's always 8-1/2 x 11. All the settings in my document say to print to 8-1/2 x 11, I've tried shrink and fit and still, I keep getting the message at the printer and have to choose 8-1/2 x 11. Really annoying.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi,

    Thank you for reporting this issue. Please provide the following details:
    1. Printer driver and model number.
    2. Sample document on which you are experiencing this issue.
    3. Screenshot of print dialog window and Properties window.
    3.1 Open any document and click print
    3.2 Take screenshot
    3.3 Click Properties button next to printers list
    3.4 Take screenshot
    4. Have you tried with different printer?
    5. Have you tried printing to PDF using Adobe PDF printer?

    Thanks
    Ritesh

  6. Print to .pdf from word 2013 keeps changing paper size from a4 to 8.5”x11”

    Currently have Adobe Acrobat installed on my university machine and am using Word 2013 to compile my thesis chapters and figures (.emf and .png files). However when I either use the ‘create pdf’ ribbon option using press quality settings (adjusted to a4 paper size) I end up with a .pdf with 8.5 x 11 in size. This happens also when printing via Adobe PDF option through word.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  7. White Box error in printed 3D views

    We are noticing an error in prints of 3D space from Adobe DC in either Windows 7 or Windows 10. When you print views, sometimes there’s a “White Box” in the middle of the view no matter which medium you print through/to (i.e. physical printer, Adobe PDF, Word Doc, OneNote, etc.).

    I attached an example PDF where this behavior can be seen. The original model is included as an attachment in the PDF. The information attached does not have any restrictions. The information in the PDF is correct until you print it.

    Reproduction Steps:
    1. Export a PDF from ACW…

    1 vote
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    Planned  ·  0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Quick Print

    Nearly every tool and application I use has the ability to differentiate between Print and Print Preview. In some apps, Print can be referred to Quick Print. Either way, whether Print, or Quick Print, the idea is to print the object without going through the full Print dialogue, it basically prints the object using the last-used parameters.

    Print Preview on the other hand, provides a full menu of choices and is the full printing dialogue.

    I no longer have Acrobat Pro installed on any working machines, so I can't confirm this, but I thought Pro had this time-saving capability.

    So…

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Under review  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback. We have recorded it in our database. We will get back to you in case of any update.

    Best Regards!

  9. Virtual Printer for Mac - So you can print customised page sizes A1 A2 etc from all software

    Virtual Printer for Mac
    So you can print customised page sizes A1 A2 etc from all software
    Used to be a feature but has been removed.
    is still a feature on PC.
    Other apps are available such as PDF Printer from the App Store that do this.

    Need to either have Adobe PDF appear as a printer, or be able to adjust settings under the create pdf button, before it creates the pdf.

    currently you can only create a pdf that matches the same size as the document. so you can't print an A4 document onto an A3, A2, A1…

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  10. cannot print single pages when in comparison mode

    Cannot print single pages when in comparison mode; only prints the summary page. It would be helpful to print single pages so I have a record of what still needs to be fixed in my document, since you cannot save the newer doc version as a separate document with notes intact. At least I would have a hardcopy to refer to.

    1 vote
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    Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  11. Distiller does not show all presets and not sorted

    I have several settings/presets saved in the folder:

    /Users/saschabucher/Library/Application Support/Adobe/Adobe PDF/Settings

    But only some of them are showing up in the Distiller settings dropdown where you can set the preset. The ones showing up are not even in the alphabetic order. This is maybe related to the issue in InDesign where the script panel is also not anymore ordered.

    This is may just cased by OSX High Sierra and SSD.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Under review  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback.
    For Distiller setting dropdown not in alphabetic order we have logged a bug in our database.
    And Setting which are not showing in dropdown this is not reproducible at our end. Can you please try reinstalling and updating Acrobat if its not updated to latest version? Let us know if this issue is still there.

    Best Regards!

  12. designer's pdf inspector

    It would be great to have a pdf inspection mode to easily select items in the pdf and get printing specs on it like the ink type (pms, cmyk) and color used (pms 281, C100M60Y0K6), the font, the resolution of an image as dpi at the current used size, etc.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Under review  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback. We have recorded it in our database.

    However,Before printing you can check default value through:
    Go to ‘PrintProduction>outputPreview’
    Select ObjectInspector from preview drop down and you can check default value.
    Hope this will serve you purpose.
    Please keep updating.

    Best Regards!

  13. Inability to file pdf files in alphabetical order

    I have recently upgraded my Mac operating system to Mac OS High Sierra version 10.13.1. Since doing this, I am unable to use the Mac Finder in alphabetical order to drag and drop / file pdf's from Adobe Acrobat Pro onto my Mac flash storage (the folders are no longer in alphabetical order and are displayed in a random mixed order). The same applies when you print to pdf and then try and file on Finder.

    I would note that Finder itself accessed directly (i.e. not through Adobe) works as it is designed to and you can select any of…

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    How files/folder are sorted in any finder window is solely the business of your operating system and not Actobat. Are you facing this just with Adobe PDFs?

  14. Advanced Print Options Do Not Save Correctly in Custom Profiles

    In Acrobat XI Pro and Acrobat DC, when using the Advanced settings in Print, items such as Screening do not actually persist with saved custom profiles. If you select settings and save it under a new profile, switch to another and then view the profile where you had the desired settings, the settings will be found to never have saved in the first place.

    Additionally there is no way to save these custom profiles as a default.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Under review  ·  pooja . responded

    Hi

    Thanks for your valuable feedback. We have added it as a bug in our database.

    Best Regards!

  15. Page numbering in Excel

    While in an Excel workbook, I want to print/convert multiple worksheets to PDF. The page numbering does NOT need to be a master count of all worksheets. If worksheet one is two pages, it should be 1 of 2 and 2 of 2. If worksheet two is three pages, it should be 1 of 3, 2 of 3, 3 of 3. NOT 3 of 5, 4 of 5, 5 of 5.

    Older versions of Acrobat worked seamlessly. I have tried many workarounds and have not found anything that works. I have called Adobe Tech Support and have had no luck.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Tray switching - mixed size originals - Mac OS Sierra 10.12.5 Brother HL-L6200dw

    According to the documentation provided by Adobe and Brother the printer should be able to switch trays and print the image on the correct size paper. The tray switching works but despite numerous hours on the phone with Apple and Brother the document prints as if it's on letter when it should be on legal. I've followed the directions provided by Adobe but the documents do not print correctly,

    1 vote
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    1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi,

    Are you facing this issue with the current version of Acrobat?

    Thanks
    Ritesh

  17. Installing a new printer while Acrobat or Reader is open and then trying to print to it sends it to the wrong printer

    After installing a printer while Adobe Acrobat and/or Reader is already open and has a PDF open, attempting to print to it prints to a different printer, even though the new printer appears in the list. Acrobat/Reader must be closed and reopened in order to print to the new printer.

    Steps to reproduce:
    1) Open Acrobat or Reader.
    2) Open a PDF
    3) Install a new printer
    4) Attempt to print the PDF to the newly installed printer (it appears in the list of printers)
    5) The PDF prints to a different printer.

    Environment: Windows 7 64-bit. Acrobat version 11…

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Distiller’s font handling genrates errors not honoured by ‘stopped’

    Distiller XI Pro 11.0.20 (28/03/2017), and many previous versions, crash “… /Font resourceforall”. Try the following code:

    %!PS
    (*) {

    /FontName exch def  FontName =   {FontName cvn 48 selectfont} stopped pop
    

    } 65535 string /Font resourceforall

    crashes with:

    %%[ Error: invalidaccess; OffendingCommand: def ]%%

    without the “{…} stopped” construct it crashes with:

    NanumPen
    %%[ Error: invalidfont; OffendingCommand: findfont; ErrorInfo: CharOffsets –
    and some non-ASCII characters.

    This problem started in about 2013, after an ‘upgrade’ to the Mac OS somehow altered something about fonts. Please could Distiller’s font handling be improved, even if only to honour ‘stopped’.

    (There are about 2½k…

    1 vote
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    1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Distiller: moveto the currentpoint results in a continuation of current sub-path, not a new sub-path

    In Distiller XI Pro 11.0.20 (28.03.2017), distill the following:

    %!PS
    /StrokeCode {1 setlinejoin gsave 0 setlinecap 24 setlinewidth 0 setgray stroke grestore 1 setlinecap 9.6 setlinewidth 1 setgray stroke} def
    144 72 moveto 144 144 2 copy 72 144 curveto
    72 144 moveto 144 144 2 copy 144 72 curveto
    StrokeCode
    showpage

    The moveto should start a new sub-path; display of that point should be determined by setlinecap not by setlinejoin. Alas, Distiller causes it to be determined by setlinejoin.

    Also reported at
    https://groups.google.com/forum/#!topic/comp.lang.postscript/amUp28S-JFM

    1 vote
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    2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Replace the word emit with omit.

    In advanced printer settings, when selecting a color to exclude from printing (tiny printer icons next to cyan, magenta, yellow, and black color blocks), please change the word emit with omit. Very different meanings.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Under review  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback. We have forwarded this to engineering team.

    Best Regards!

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