392 results found
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Printing larger (A4) documents to Letter size paper issues.
Just updated to the new version (19.008.20071) as of yesterday and noticed when printing a larger document (A4) and have it "Shrink Oversized Pages" to print onto a letter size paper, it will print as if correctly but cuts off the top "inch" of the actual printed text as if that was the end of the page, in which it can still print in that section, but the scaling down process is somehow bugged out.
2 votesHi Ryan,
Thank you for reporting this issue. Please provide the following details for us to reproduce the issue at our end:
1. Printer driver and model details
2. Is this issue happening with a single document or all PDFs?
3. Sample PDF with which you are experiencing this issue.Regards,
Ritesh -
When i print my signed documents they come out blank
none of my pdfs are printing they are coming out blank
2 votesHello,
Please let us know the Acrobat version details.
Regards,
Gaurav -
pdf come out blank when done on Ai and save and try to open
Simply it does not save when we save on Ai and try to open just a blank page comes out. To print it just has no data. Printed it still a blank page printed? Solutions for this problem? Issue was happening for a long time. Thanks.
2 votesHi
How are you creating PDF from Ai?
Can you share a test file with us via Document Cloud or Dropbox?Thanks
Tanvi -
Adobe PDF on Chrome and highlighting problem in Acrobat Pro DC
When printing from Chrome on Windows with Adobe PDF and then trying to highlight it in Acrobat Pro there is some strange problems. IT marks much more than it should. Se added examples.
AdobePDFchrome.pdf is printed with Adobe PDF and the Builtinchrome.pdf is printed with the built-in PDF in chrome.
In both files I have highlighted only the text DC but only the Built-In for chrome shows it correctly?Data: Chrome Version 68.0.3440.106 (Officiell version) (64 bit)
Acrobat Pro DC 2018-011-200582 votesHi Marko,
Thank you for sharing this issue with us. We would like to know few more things :
1. Is this issue happening every time you highlight a document printed by Adobe PDF?
2. Is it working fine if we highlight any local PDF file?
2. Have you tried updating Acrobat Pro and Chrome to the latest version?
3. Please share the sample pdf files.We have tried but unable to reproduce it with the latest Chrome(71.0.3578.98) and Acrobat Pro (2019.010.20064).
Thanks,
Swapnil Srivastava -
I cannot print to Adobe pdf. Also, says can't find license...
Refuses to print to pdf. Also states cannot find license, though the adobe apps work fine.
2 votes -
Adobe Acrobat Pro DC Printing too Many Copies
Acrobat is printing the square of however many copies I ask it to print. So, if I print 2 copies, Acrobat actually prints 4. If I print 4 copies, Acrobat prints 16, etc. I am running it on a Mac mini and my printer is an HP LaserJet Pro 400. I have tried turning off the computer & printer, with no success. It is still doing the same thing.
2 votes -
Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option.
Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option. Your product is useless to me without it.
2 votes -
We are unable to create custom paper size to print to pdf files from Autocad Design Review 14
We are unable to create custom paper size to print to pdf files from Autocad Design Review 14. Paper sizes needed are 12in by 300in or larger
2 votesHi
Are you still facing this issue?
Thanks
Tanvi -
cannot print keep getting Plug-in Failure. No way to figure it out. This sucks.
I cannot print my bank statements. I keep getting grey window "Plug-in Failure". No way to figure it out. Something to do with webkit64...keychain access, blah blah... I click on always accept, nada... and nothing I have tried works...This sucks, because I can print other PDFs just fine, even tho that annoying pop-up window always appears...(see image attached). I am running mac SIERRA OS X 10.12.4
2 votesHi
Can you tell us exact steps you are doing to print the PDFs?
Are you printing from Acrobat or Reader?Thanks
Tanvi -
Warn when printing out of order page sequence
I print hundreds of pages every month from a single PDF file, but I print some two-sided and the others one-sided. For example, I print pages 3,4,6,7,10-14,20,21,25-30. Today, I accidentally typed "118-12" instead of 120. But Acrobat just prints something. I'm not sure what because I cancelled the print job.
Acrobat should analyze the page sequence and warn if it's out of order. I wouldn't want it warn me on the first example because it still makes sense, but if I print that sequence and then "32-3", it should stop, especially since it doesn't even make sense to print pages…
2 votes -
cannot print single pages when in comparison mode
Cannot print single pages when in comparison mode; only prints the summary page. It would be helpful to print single pages so I have a record of what still needs to be fixed in my document, since you cannot save the newer doc version as a separate document with notes intact. At least I would have a hardcopy to refer to.
2 votes -
Inability to file pdf files in alphabetical order
I have recently upgraded my Mac operating system to Mac OS High Sierra version 10.13.1. Since doing this, I am unable to use the Mac Finder in alphabetical order to drag and drop / file pdf's from Adobe Acrobat Pro onto my Mac flash storage (the folders are no longer in alphabetical order and are displayed in a random mixed order). The same applies when you print to pdf and then try and file on Finder.
I would note that Finder itself accessed directly (i.e. not through Adobe) works as it is designed to and you can select any of…
2 votesHi,
How files/folder are sorted in any finder window is solely the business of your operating system and not Actobat. Are you facing this just with Adobe PDFs? -
2 votes
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Unable to convert/print web pages to pdf files
I used to be able to convert/print web pages into pdf documents using the Microsoft Edge browser in Windows 10 version 1703. This week I'm unable to do it.
2 votes -
Print as Black
Prior to Adobe DC, one option for printing was to "print color as black". This was different from 'Gray scale" in that lighter colors (like yellow and pink) would come out as light gray. For folks printing line drawings (piping and electrical diagrams), this is a NECESSITY since the gray scale lines are almost illegible.
Previous versions permitted this or provided a work around to print like this.
Please reintroduce this to the options, otherwise, we have to use other software to generate the files.
If this capability does exist, please make the option simple to find.
2 votesHi,
Thanks for you valuable feedback.
To Print color as black you can try this:
Select Print, then the Advanced button. Under Color Management, scroll nearly to the bottom of Color Profile. There you’ll find Black & White. Select this, then, OK, the Print.
Is this solve your issue?Best Regards!
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wrong pdf format
If I want to print a file from any program (anyway Microsoft Word or any picture or any drawing from my CAD Programm) with the printer "adobe.pdf" as pdf, it always produces a portrait format-pdf, even if the original file is in cross-format. Attached files as sample.
Maybe it is a bug?2 votesHi,
While printing you have to select Landscape mode.
Go to ‘File>Print>Printer Properties>Layout>Orientation’ select Lanscape.Best Regards!
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keyboard shortcut for Save as PDF/Print to PDF
In Mac, I have always used Command+P+P to save anything as a PDF (i.e., print to PDF).
Since I've installed Pro 2017 this feature no longer works. I know it works in Sierra, which is what I'm using, because it works on my other Sierra machine in which I have not installed Pro 2017. So it must be a peculiarity to Pro 2017.
2 votes -
I cannot print my bill for records of my monthly payment. In fact, I can sign on, but every time I depress manage acccout, I have to resign
I cannot sign in to print a simple statement of payment for managing my account. Everytime I depress manage account, I have to resign in...
2 votes -
Distiller’s font handling genrates errors not honoured by ‘stopped’
Distiller XI Pro 11.0.20 (28/03/2017), and many previous versions, crash “… /Font resourceforall”. Try the following code:
%!PS
(*) {
/FontName exch def FontName = {FontName cvn 48 selectfont} stopped pop
} 65535 string /Font resourceforallcrashes with:
%%[ Error: invalidaccess; OffendingCommand: def ]%%
without the “{…} stopped” construct it crashes with:
NanumPen
%%[ Error: invalidfont; OffendingCommand: findfont; ErrorInfo: CharOffsets –
and some non-ASCII characters.This problem started in about 2013, after an ‘upgrade’ to the Mac OS somehow altered something about fonts. Please could Distiller’s font handling be improved, even if only to honour ‘stopped’.
(There are about 2½k…
2 votesHi
Are you still facing this issue with Acrobat DC?
Thanks
Tanvi -
File not viewing correctly in Acrobat XI
When opening certain pdf files, the screen preview is not correct. The background "disappears". Sometimes though, the background will still print but sometimes it does not. I am on Mac in system Sierra and have tried these files on multiple computers including a pc, with extensions off etc. and always that same result. What I see is not what I get. If I place the pdf file in InDesign it will preview correctly and also export correctly so something InDesign does corrects the problem. I am attaching a file to demonstrate the issue.
2 votes
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