37 results found
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PCL6 Printing
WHen printing with Adobe Acrobat DC and the network printers are PCL6, the printing is SUPER SLOW. Can we please get some compatibility with PCL6 drivers for printers?
1 voteHi,
Thank you for reporting this issue. Please provide the following details:
1. Is this issue reproducible with all PDFs or just one?
2. Please provide a sample PDF with which you are experiencing this issue.
3. Your OS version
4. Your printer driver and model details
5. Have you tried a different PCL6 printer?Regards,
Ritesh -
We are unable to create custom paper size to print to pdf files from Autocad Design Review 14
We are unable to create custom paper size to print to pdf files from Autocad Design Review 14. Paper sizes needed are 12in by 300in or larger
2 votesHi
Are you still facing this issue?
Thanks
Tanvi -
cannot print keep getting Plug-in Failure. No way to figure it out. This sucks.
I cannot print my bank statements. I keep getting grey window "Plug-in Failure". No way to figure it out. Something to do with webkit64...keychain access, blah blah... I click on always accept, nada... and nothing I have tried works...This sucks, because I can print other PDFs just fine, even tho that annoying pop-up window always appears...(see image attached). I am running mac SIERRA OS X 10.12.4
2 votesHi
Can you tell us exact steps you are doing to print the PDFs?
Are you printing from Acrobat or Reader?Thanks
Tanvi -
私はjpgファイルで気になるものにコメントを入れたくてpdfに変換しています。フォルダーの中にある複数枚(1ファイル1pdf)を1ページ印刷する機 能があってもいい、そのような機能を追加してほしい
私はjpgファイルで気になるものにコメントを入れたくてpdfに変換しています。フォルダーの中にある複数枚(1ファイル1pdf)を1ページ印刷する機 能があってもいい、そのような機能を追加してほしいです
1 voteHi Toda,
You can use “Create Multiple Files” option in Create PDF Tool in Acrobat for creating individual PDF for each file in a folder.
Follow these steps:
1. Make sure you have latest version of Acrobat
2. Click on “Tools” tab
3. Click on “Create PDF” icon. It’s usually the first one.
4. Select “Multiple Files” and check “Create Multiple PDF Files”
5. Click “Next”
6. Click on “Add Files” drop down and select “Add Folder”
7. Browse to your input files and Click “OK”
8. Select destination folder and Click “OK”Please let us know if this solves your issue.
Regards,
Ritesh -
Every single pdf document I print ends up giving me a message at the printer (Canon) to check the page size because it's custom.
Every pdf document I send to my MFD (Canon) does not automatically print. It sends a message to pick paper size because it's a custom size. However, it is NEVER a custom size, it's always 8-1/2 x 11. All the settings in my document say to print to 8-1/2 x 11, I've tried shrink and fit and still, I keep getting the message at the printer and have to choose 8-1/2 x 11. Really annoying.
1 voteHi,
Thank you for reporting this issue. Please provide the following details:
1. Printer driver and model number.
2. Sample document on which you are experiencing this issue.
3. Screenshot of print dialog window and Properties window.
3.1 Open any document and click print
3.2 Take screenshot
3.3 Click Properties button next to printers list
3.4 Take screenshot
4. Have you tried with different printer?
5. Have you tried printing to PDF using Adobe PDF printer?Thanks
Ritesh -
Print to .pdf from word 2013 keeps changing paper size from a4 to 8.5”x11”
Currently have Adobe Acrobat installed on my university machine and am using Word 2013 to compile my thesis chapters and figures (.emf and .png files). However when I either use the ‘create pdf’ ribbon option using press quality settings (adjusted to a4 paper size) I end up with a .pdf with 8.5 x 11 in size. This happens also when printing via Adobe PDF option through word.
1 voteHi
How have you adjusted Press Quality settings to A4 page size?
By default, Press Quality setting has 8.5 × 11 page size.Thanks
Tanvi -
Virtual Printer for Mac - So you can print customised page sizes A1 A2 etc from all software
Virtual Printer for Mac
So you can print customised page sizes A1 A2 etc from all software
Used to be a feature but has been removed.
is still a feature on PC.
Other apps are available such as PDF Printer from the App Store that do this.Need to either have Adobe PDF appear as a printer, or be able to adjust settings under the create pdf button, before it creates the pdf.
currently you can only create a pdf that matches the same size as the document. so you can't print an A4 document onto an A3, A2, A1…
1 voteHi
Are you printing PDFs from Acrobat or some other document?
Thanks
Tanvi -
BUG - "Printing" web page into a PDF and getting a PDF with 1/3 of the page cut off
2) Steps to reproduce the problem:
Being logged into the business account of OfficeDepot.com for the company I work for, and needing to create a PDF of a shopping list of one of my coworkers I will start by:
a) Either right clicking on the web page or clicking on the 3 vertical dots in the top right corner of the Chrome web browser.
b) I then locate and click on the "print" option.
c) When the print window comes up, I change it from a physical printer to Adobe PDF to "print" (create) a PDF of the web page…3 votesHi
Can you share in which cases Chrome extension gives poor PDF?
Thanks
Tanvi -
cannot print single pages when in comparison mode
Cannot print single pages when in comparison mode; only prints the summary page. It would be helpful to print single pages so I have a record of what still needs to be fixed in my document, since you cannot save the newer doc version as a separate document with notes intact. At least I would have a hardcopy to refer to.
2 votes -
Inability to file pdf files in alphabetical order
I have recently upgraded my Mac operating system to Mac OS High Sierra version 10.13.1. Since doing this, I am unable to use the Mac Finder in alphabetical order to drag and drop / file pdf's from Adobe Acrobat Pro onto my Mac flash storage (the folders are no longer in alphabetical order and are displayed in a random mixed order). The same applies when you print to pdf and then try and file on Finder.
I would note that Finder itself accessed directly (i.e. not through Adobe) works as it is designed to and you can select any of…
2 votesHi,
How files/folder are sorted in any finder window is solely the business of your operating system and not Actobat. Are you facing this just with Adobe PDFs? -
Printing locally from Adobe Acrobat Pro DC has never worked despite multiple "fixes"
I have CC full suite and from the day I had to install Adobe Acrobat Pro DC I have been unable to print locally from any open PDF. I have tried multiple fixes. I have uninstalled and reinstalled several times. I've updated the printer drivers and had my IT support look at it. And now that this program is embedded in everything, I can't event go back to Acrobat XI. If I'm lucky I can export the PDF as an image or word document and print from there, but if I'm looking at document that's large that is just simply…
17 votesHI Ginger,
Please provide the Acrobat / Reader version installed on your system. Also provide a sample PDF document on which you have observed this issue.
Thanks
Ritesh -
Two-sided printing does not work with Acrobat Pro and HP OfficeJet 8710
I have spent the past few months troubleshooting with HP Technicians and have determined that there is a bug when trying to print double-sided documents in Acrobat Pro (DC) using a HP OfficeJet 8710 printer on a Mac. The documents print reverse meaning that for a 3-page document, pages 2 and 3 print double-sided on one sheet of paper while page 1, prints separately. This does not occur with any other HP printers
16 votesHi,
Please provide the following information to reproduce the issue at our end:
1. Your OS version
2. Installed Acrobat/Reader version
3. Printer drivers and model
4. Sample PDF document on which you have observed this issue.Thanks
Ritesh -
This product will not operate a printer.
This product will not operate a printer. There needs to be a print option that works.
12 votesHi,
You can use this email address to send the PDF file: rite@adobe.com
Also If you could, please also attach the snapshots of printed documents with contains “codes at the top or bottom”.
Have you tried a different printer?
Regards,
Ritesh -
5 votes
Hi Tsutomu,
Sorry for the inconvenience. Please share a PDF document which you are using to rite@adobe.com
Please also mention your Acrobat version.
regards,
Ritesh -
Tray switching - mixed size originals - Mac OS Sierra 10.12.5 Brother HL-L6200dw
According to the documentation provided by Adobe and Brother the printer should be able to switch trays and print the image on the correct size paper. The tray switching works but despite numerous hours on the phone with Apple and Brother the document prints as if it's on letter when it should be on legal. I've followed the directions provided by Adobe but the documents do not print correctly,
1 voteHi,
Are you facing this issue with the current version of Acrobat?
Thanks
Ritesh -
Installing a new printer while Acrobat or Reader is open and then trying to print to it sends it to the wrong printer
After installing a printer while Adobe Acrobat and/or Reader is already open and has a PDF open, attempting to print to it prints to a different printer, even though the new printer appears in the list. Acrobat/Reader must be closed and reopened in order to print to the new printer.
Steps to reproduce:
1) Open Acrobat or Reader.
2) Open a PDF
3) Install a new printer
4) Attempt to print the PDF to the newly installed printer (it appears in the list of printers)
5) The PDF prints to a different printer.Environment: Windows 7 64-bit. Acrobat version 11…
1 voteHi
Are you facing this issue with Acrobat DC as well?
Thanks
Tanvi -
Distiller’s font handling genrates errors not honoured by ‘stopped’
Distiller XI Pro 11.0.20 (28/03/2017), and many previous versions, crash “… /Font resourceforall”. Try the following code:
%!PS
(*) {
/FontName exch def FontName = {FontName cvn 48 selectfont} stopped pop
} 65535 string /Font resourceforallcrashes with:
%%[ Error: invalidaccess; OffendingCommand: def ]%%
without the “{…} stopped” construct it crashes with:
NanumPen
%%[ Error: invalidfont; OffendingCommand: findfont; ErrorInfo: CharOffsets –
and some non-ASCII characters.This problem started in about 2013, after an ‘upgrade’ to the Mac OS somehow altered something about fonts. Please could Distiller’s font handling be improved, even if only to honour ‘stopped’.
(There are about 2½k…
2 votesHi
Are you still facing this issue with Acrobat DC?
Thanks
Tanvi
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