295 results found

1. As a user who works with engineering drawings, I need OCR for wider / panorama images.

   As of today, it is not possible to run OCR for wider images. Please re-consider this limitation.

   This is also a topic in the support community.
   https://community.adobe.com/t5/acrobat/image-too-wide-for-ocr/td-p/11619072?page=1

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2. Partial OCR is dumped from cropped image after re-running OCR on the remaining image

   In order to run OCR for wider images, some users suggested a workaround to crop the image, run OCR for the first half, then restore the image to the original size, crop again the second half, then run OCR again and finally restore the image to its orignal size.

   There are two bugs with this approach:
   1) It is only possible to restore the image to its original size when using the option "Searchable Image (Exact)".
   2) After re-running the OCR for the second half of the file, the OCR for the first half is dumped.

   This is also a topic of the Support Community:
   https://community.adobe.com/t5/acrobat/image-too-wide-for-ocr/td-p/11619072?page=1

   In order to run OCR for wider images, some users suggested a workaround to crop the image, run OCR for the first half, then restore the image to the original size, crop again the second half, then run OCR again and finally restore the image to its orignal size.

   There are two bugs with this approach:
   1) It is only possible to restore the image to its original size when using the option "Searchable Image (Exact)".
   2) After re-running the OCR for the second half of the file, the OCR for the first half is dumped.

   This is also a… more

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3. Bengali OCR support

   30 million native speaker uses Bengali as their prime language.

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4. download all scanned files fails

   Idea: make it work as documented. So far all my attempts to download ALL my adobe scan scans to my computer fail. Variously too many files to zip (I do NOT want them zipped I want them downloaded as is) and when zipped to a binder .zip file then the download simply fails.
   I have a report due and this is screwing me up completely. I had hoped I could rely on these programs, but it is letting me down big time. Two hours so far and a simple download of scans fails at every turn. Am I epxected to downlaod every file one at a time?

   OK I discovered a workaround, use "filter" to select one month at a time (default in UK app is AMERICAN dates so UK dates don't work, doubtless a setting somewhere (which I have already set long ago and is ignored).
   I am questioning my use of this which disappoints me greatly as the scan app is excellent (having used ALL others). But I need access/integration. Also when downloading the download locks up the screen/window so I have to wait for the slow download.

   So my user experience is: very poor.

   Idea: make it work as documented. So far all my attempts to download ALL my adobe scan scans to my computer fail. Variously too many files to zip (I do NOT want them zipped I want them downloaded as is) and when zipped to a binder .zip file then the download simply fails.
   I have a report due and this is screwing me up completely. I had hoped I could rely on these programs, but it is letting me down big time. Two hours so far and a simple download of scans fails at every turn. Am I epxected to… more

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5. custom settings for scanning

   Revert to 2017 interface for scanning. if i want to switch between one side and two sides, I have to change the default setting each time. same with page size. I attached the older interface. Much easier to use.

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6. Bug: OCR Correct Recognized Text changes "•" to "€" upon save

   There is an issue with the "Review recognized text" feature. It fails to properly update the OCR text when a correction is made. It erroneously replaces the special character "•" with "€" upon clicking Accept. So for example, the slogan "Cleaner Air • Safer Roads" will be saved incorrectly as "Cleaner Air € Safer Roads". I'll happily provide the example document via email if requested.

   I'm running MacOS MacOS Big Sur Version 11.0 Beta (20A5384c) and Acrobat Pro DC Version 2020.012.20048

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7. Multi page scanning

   When scanning multiple pages, the scanner scans all the pages but the adobe program just reads the 1st page and freezes up. you can not close. operation not allowed still in scanning process.

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8. Multi page scanning

   When scanning multiple pages, the scanner scans all the pages but the adobe program just reads the 1st page and freezes up. you can not close. operation not allowed still in scanning process.

   2 votes

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9. Stuck Optimizing Page 1

   Scanning multiple pages with a Canon MX922 all-in-1, Windows 10 on a Dell Inspiron laptop. First page scans, additional pages feed through the ADF but only page one appears on screen frozen showing "Optimizing..." Acrobat DC automatically updated on 5/15/2020, as did Windows 10. Now can only scan one page at a time. Appears to be an issue with multiple users.

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10. Need to recognize Nepali text from scanned images.

    We are having issues with Nepali text in Scanned documents for OCR. Add this feature too for us. We Nepali will be happier if you addressed our request. Thank You

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11. Get the free Adobe Scan app no Ukraine in the list of countries for telephone numbers

    Get the free Adobe Scan app no Ukraine in the list of countries for telephone numbers
    Adobe Acrobat PRO DC -> Left bar "Scans" -> "Get the free Adobe Scan app -> choose country for phone number that link by SMS can be revived

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12. Scanner not detected

    Hi, Adobe is not picking up my scanner when I try to scan. It does however pickup my printer which is the scanner/copier printer (3 in 1).

    How do I correct this?

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13. OCR for Tibetan and Devanagari

    Please develope OCR for Tibetan and Devanagari (More then 120 languages use it such as Hindi, Nepali, Marathi, Maithili, Awadhi, Newari and Bhojpuri and Classical Sanskrit). This would benefit millions of people and would be a huge contribution to humanitarian sciences, which deal with manuscripts in these languages, trying to retrieve ancient wisdome that is in much need in these modern times.

    6 votes

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14. Adobe Scan files are not shown in the "Adobe Scan" category in Acrobat Pro 2017 classic track

    Hi,

    I am using the Adobe scan app and the scans are uploaded to document cloud. I can see and open the files from within Acrobat Pro 2017 in the Document Cloud section. However, when I click on the "Adobe Scan" category under file lists, it tells me that this folder is empty. But shouldn't the Adobe Scan files be shown here? This seems like a bug to me.

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15. Provide a way to give hints to OCR

    I'm trying to OCR photos of text on a PC screen. I'd think OCR would do a much better job if I could give it hints, such as:

    • the text to recognize is in a monospaced font (now, it tries to use a font with variable character widths, frequently leading to words with spaces in the middle of them)

    • the text to recognize has regular line spacing

    Also, it would do much better if I could tell it:

    • proceed line by line; don't jump all over the place. OCR sometime reorders the content of tables in strange ways.

    Attached is an example where OCR did a decent, but not great job. With hints, I'd think it could approach 100% accuracy.

    Thanks.

    I'm trying to OCR photos of text on a PC screen. I'd think OCR would do a much better job if I could give it hints, such as:

    • the text to recognize is in a monospaced font (now, it tries to use a font with variable character widths, frequently leading to words with spaces in the middle of them)

    • the text to recognize has regular line spacing

    Also, it would do much better if I could tell it:

    • proceed line by line; don't jump all over the place. OCR sometime reorders the content of tables in strange ways.

    Attached is… more

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16. Bug - difficulty with integration of Brother Printer/Scanner interface with Acrobat for scanning.

    Using iMac running Catalina OS, latest update and Brother MFCL3770CDW. When I create a document from scanner in Acrobat, the scan command triggers the Mac scanner interface. While black & white scanning works fine, there is a consistent error message when attempting to scan in color. The message is that the color profile chosen is not supported. Since I cannot choose the color profile, I am not sure what to do about this. It is a major headache.

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17. The Selected Color Format is not supported

    Allways get this error when scanning "The Selected Color Format is not supported".
    Scanner works fine with other software.
    iMacPro with Canon TS8120.
    Thanks

    3 votes

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18. Support of AV1 Image File Format avif for smaller and better quality pictures

    To minimize size and keep a good quality the support of AVIF pictures should be considered. In most cases it gives you just what you want, small sizes and great quality. Especially for archiving scans in color it's really nice, even for a mix of pictures, text and grained colors.

    4 votes

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19. The Cannon Scanner 9000F MarkII custom scan preview screen is not displayed

    The Cannon Scanner 9000F MarkII custom scan preview screen is not displayed

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20. The Cannon Scanner 9000F MarkII custom scan preview screen is not displayed

    The Cannon Scanner 9000F MarkII custom scan preview screen is not displayed

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