347 results found

1. I have a problem placing the FOIS Stamp on my documents. It is not working for me.

   I have a problem placing the FOIS Stamp on my documents. It is not working for me. PLEASE CHECK what other options are available to apply

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2. acrobat dc won't let me set my own custom presets ie black and white and 8 1/2 x 11 paper
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3. Old Adobe was better

   In prior Adobe Acrobat versions scanned pages could easily be inserted into an existing file as a new first page. or between any two previously existing pages. That was excellent as I always add pages to the top of existing documents. That feature appears to have been stupidly eliminated. I want the old Adobe!

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   Resolved  ·  Lovekesh garg responded

   This functionality is still there. You can insert pages at any location you want. Follow the steps:
   1. Open any file in Acrobat
   2. Go to Organize Pages app
   3. Click on “Insert → From Scanner” option
   4. Select options to scan and click scan button
   5. A dialog will come asking where to insert scanned pages. Now you can select any option suites you.

   Also, at step 3 you can hover around pages where you want to add scanned pages, there will be a “+” button. Clicking it will add pages at that location only.

   Please feel free to ask anything you want.
   Thanks.

4. Post Scan review and correction

   During the correction process utilize a dictionary to look up words which contain most characters as determined by scan and in the same left to right order. Present these as choices to be picked rather than only allowing change via direct editing. Permit editing after a choice is made however because the choice might only be close.

   So often I have seen "print" scanned as "primt" for instance. Since most text is words in a dictionary the correction process can offer alternative spellings with some high degree of probability that one of them is correct. This could also be used to determine which post scan result is doubtful enough to be presented for confirmation if the user desires to correct the output.

   During the correction process utilize a dictionary to look up words which contain most characters as determined by scan and in the same left to right order. Present these as choices to be picked rather than only allowing change via direct editing. Permit editing after a choice is made however because the choice might only be close.

   So often I have seen "print" scanned as "primt" for instance. Since most text is words in a dictionary the correction process can offer alternative spellings with some high degree of probability that one of them is correct. This could also be used… more

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5. Improved text scanning

   Preprocess text scans by determining the fix width used for spaces recognizing that the gaps between words can be integral spaces. Use that information to bound the locations containing characters within a box which have no room for one or more space between them.

   During later text scanning make the presumption that the box contains text only and no spaces so that "2012" is not scanned as two fields such as "20 " and "12 " or as "20 I " and "2". Recognition of space wideth can also be used to determine with greater accuracy when some blob is non-text because it violates space boundaries

   Breaking up words and inserting spaces is very common with this system now and takes a long time to correct. This suggestion applies to Adobe Acrobat Pro DC.

   Preprocess text scans by determining the fix width used for spaces recognizing that the gaps between words can be integral spaces. Use that information to bound the locations containing characters within a box which have no room for one or more space between them.

   During later text scanning make the presumption that the box contains text only and no spaces so that "2012" is not scanned as two fields such as "20 " and "12 " or as "20 I " and "2". Recognition of space wideth can also be used to determine with greater accuracy when some blob is… more

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   Under review  ·  Lovekesh garg responded

   Thanks for the suggestion. We will look into this. We will update you once there is an update.

   Thanks.

6. Improved scanning process.

   Preprocces to recognize features of forms such as boxes with or without checks and the boxes around fields.

   I scan image documents to be able to search for technical reviews or to export them to excel, access, or word. Current situation: On forms empty or full check boxes are frequently recognized as text and the text is wrong and takes a long time to correct. The same occurs with text near boundaries around form fields. If form type features such as check boxes and field boundaries can be recognized by a scanning algorithm very different from the small box scan process used to recognize text. If done many non text pixels can be removed from the pixels for the text scan eliminating many errors and speeding the text scan process. The orie3ntation information from the form features may also contribute to make text scaning more accurate. There is perhaps in the current text scan process many lines of code devoted to difficulty caused by non-text form artifacts. Knowledge of form boundaries can also contribute to the recognition process. Some non text blobs and imperfections located too near the boundaries ought to contribute to the presumption the it is non-text. Horizontal field lines can contribute to the likelihood estimate that some unknown blob is text if that possible text is at a 15 degree angle or more to the box orientation. I am attaching an image showing my version of Adobe Acrobat Pro DC. I do wuiswh to end saying this is a fantaqstic prodiuct already and has improved a great deal since I first started using Acrobat.

   Preprocces to recognize features of forms such as boxes with or without checks and the boxes around fields.

   I scan image documents to be able to search for technical reviews or to export them to excel, access, or word. Current situation: On forms empty or full check boxes are frequently recognized as text and the text is wrong and takes a long time to correct. The same occurs with text near boundaries around form fields. If form type features such as check boxes and field boundaries can be recognized by a scanning algorithm very different from the small box scan… more

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7. Improved scanning process.

   Preprocces to recognize features of forms such as boxes with or without checks and the boxes around fields.

   I scan image documents to be able to search for technical reviews or to export them to excel, access, or word. Current situation: On forms empty or full check boxes are frequently recognized as text and the text is wrong and takes a long time to correct. The same occurs with text near boundaries around form fields. If form type features such as check boxes and field boundaries can be recognized by a scanning algorithm very different from the small box scan process used to recognize text. If done many non text pixels can be removed from the pixels for the text scan eliminating many errors and speeding the text scan process. The orie3ntation information from the form features may also contribute to make text scaning more accurate. There is perhaps in the current text scan process many lines of code devoted to difficulty caused by non-text form artifacts. Knowledge of form boundaries can also contribute to the recognition process. Some non text blobs and imperfections located too near the boundaries ought to contribute to the presumption the it is non-text. Horizontal field lines can contribute to the likelihood estimate that some unknown blob is text if that possible text is at a 15 degree angle or more to the box orientation. I am attaching an image showing my version of Adobe Acrobat Pro DC. I do wuiswh to end saying this is a fantaqstic prodiuct already and has improved a great deal since I first started using Acrobat.

   Preprocces to recognize features of forms such as boxes with or without checks and the boxes around fields.

   I scan image documents to be able to search for technical reviews or to export them to excel, access, or word. Current situation: On forms empty or full check boxes are frequently recognized as text and the text is wrong and takes a long time to correct. The same occurs with text near boundaries around form fields. If form type features such as check boxes and field boundaries can be recognized by a scanning algorithm very different from the small box scan… more

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   Under review  ·  Lovekesh garg responded

   Thanks for the suggestion. We will look into this. We will update you once there is an update.

   Thanks.

8. Acrobat 2017 Pro Randomly Crashes after scan during OCR optimizatiom

   Acrobat pro 2017 randomly crashes after scan during OCR and Optimization. It happens on win 7 win 10 on 3 different computers with 8 and 16 gb using fujitsu 6130 and fujitsu 7160 Scanner works fine with foxit phantom and paper stream capture. I have tried running as administrator, with acrobat elevated, with other programs shut off at startup, internet access shut off, virus programs not running etc. I have seen that I am not the only one experiencing this problem across all version of windows and various scanners and from Acrobat xi through Acrobat DC. I have increased page file as well. Bottom line I think it is a stack, paging, memory problem from acrobat. I have not seen any solutions. I upgraded to Acrobat 2017 Pro from XI and still have the same problem. PLEASE HELP me find a solution. What am I overlooking?

   Acrobat pro 2017 randomly crashes after scan during OCR and Optimization. It happens on win 7 win 10 on 3 different computers with 8 and 16 gb using fujitsu 6130 and fujitsu 7160 Scanner works fine with foxit phantom and paper stream capture. I have tried running as administrator, with acrobat elevated, with other programs shut off at startup, internet access shut off, virus programs not running etc. I have seen that I am not the only one experiencing this problem across all version of windows and various scanners and from Acrobat xi through Acrobat DC. I have increased page… more

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   Resolved  ·  AdminGaurav Maheshwari (Software Engineer, Adobe) responded

   Fix for this has been released.

9. OCR DISTILLER

   Please provide an additional app similar to Acrobat Distiller but for OCR so it can become a drag and drop type of function for batch files.

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10. Re-set support staff mind set, with new paradigm of training.

    My experience with Adobe’s support staff has been frustrating. Often, no matter how carefully I ask, there appears to be poor understanding of my question. And the staff seems to produce formulaic responses, imstead of specifically addressing my issues. For example:

    I have repeatedly asked what computer configurations can best and most quickly handle time-consuming Adobe Acrobat tasks: OCR, placing duplicate buttons on multiple pages, etc.

    I’ve specifically asked whether more RAM, or multicore, or other configurations would speed up OCR of scanned documents.

    Adobe has not yet provided a coherent response to the above question.

    Many of the support staff apparently do not speak native English. So their ability to understand the full meaning of questions and issues may be a little limited.

    And there seem to be incentives to dispose of user issues rather than necessarily solve them. And disincentives for support staff to admit the need for more help. There might even be an unfortunate quota system for a support staff member to claim a larger number of user encounters.

    I suggest that the support staff be trained to recognize when a user’s issue is not resolved. And not be penalized for referring that user up to a person better able to understand and resolve user issues. And then be given feedback to better handle that issue in the future.

    And we users should be able to give feedback to Adobe about every encounter, so Adobe can independently analyze how well customers were served.

    My experience with Adobe’s support staff has been frustrating. Often, no matter how carefully I ask, there appears to be poor understanding of my question. And the staff seems to produce formulaic responses, imstead of specifically addressing my issues. For example:

    I have repeatedly asked what computer configurations can best and most quickly handle time-consuming Adobe Acrobat tasks: OCR, placing duplicate buttons on multiple pages, etc.

    I’ve specifically asked whether more RAM, or multicore, or other configurations would speed up OCR of scanned documents.

    Adobe has not yet provided a coherent response to the above question.

    Many of the support… more

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11. Activation of Deskew, Background removal, Descreen, & Text Sharpening features on the Image Panel

    What is the required complete procedure for activation?

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12. Adobe Acrobat Pro DC crashes when scan is set to black and white

    Windows 10 Pro; Brother MFC 6700DW scanner (Twain driver); latest version AA Pro DC. In the "create from scanner", scans OK when set to autodetect colour, but when I select scan to black and white, it crashes. Protected view is off.

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13. PDF OPTIMIZING TOOL FOR ACROBAT PRO DC VERSION

    The current Acrobat Pro DC Version has omitted 4 Image enhancing features (Deskew, Background Removal, Descreen, & Text Sharpening) & I feel that they should be implemented-edited into the latest Acrobat Version to make it complete. These are very important features.

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    Resolved  ·  Lovekesh garg responded

    Option is available in Acrobat DC as well. Serach for Optimize PDF and select “Optimize scanned Documents.”
    Its available under Filters option.
    Thanks.

14. create custom scanning tools not working in Version 2018.011.20035

    My Adobe Acrobat DC updated overnight and now my custom scanning tools do not work. Previously I had a custom tool I named scanning with two shortcuts. One for black and white scan, and another for custom scan which I set up to scan both sides. After the update, my scanning tool and shortcuts were there, but they don't work. I tried to recreate, but I cannot scan anything without going to file > create > PDF from scanner, which then brings up enhanced scans. The Black & White tool in the Create Custom Tool does not work. Seems like this is a basic, but key feature of Adobe, to create a document from scanning, and it takes way too many clicks to even get this started, much less create a shortcut that should always be there in the toolbar when you open Adobe, like it was in XI.

    My Adobe Acrobat DC updated overnight and now my custom scanning tools do not work. Previously I had a custom tool I named scanning with two shortcuts. One for black and white scan, and another for custom scan which I set up to scan both sides. After the update, my scanning tool and shortcuts were there, but they don't work. I tried to recreate, but I cannot scan anything without going to file > create > PDF from scanner, which then brings up enhanced scans. The Black & White tool in the Create Custom Tool does not work. Seems like… more

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15. Turn off text recognition / Disable OCR not only on scanned pdfs

    So the thing is I work as a prepress operator and usually use the Acrobat for checking incoming files if they are print worthy or if the designer needs to change colours and stuff.
    Sometimes there are elements, shapes that need to be moved and if we don't have the font or the file was made in Corel or other unknown program and the production is in a hurry the best option would be editing the doc with acrobat.
    But since the edit page tries to recognise the pages it takes a LOT of time and with books and even flyers it crashes, makes vector based barcodes to raster 4c black images and kind of ruins everything.
    I just wish if there was a disable OCR button.
    I checked it for scanned files. Disabled it, but for no scans it still does the recognition.

    As I checked the forums there are architect and other people who would LOVE this option built in.

    I wish I could attach the rasterising effect, but my acrobat just keeps crashing.

    So the thing is I work as a prepress operator and usually use the Acrobat for checking incoming files if they are print worthy or if the designer needs to change colours and stuff.
    Sometimes there are elements, shapes that need to be moved and if we don't have the font or the file was made in Corel or other unknown program and the production is in a hurry the best option would be editing the doc with acrobat.
    But since the edit page tries to recognise the pages it takes a LOT of time and with books and even… more

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    Resolved  ·  Lovekesh garg responded

    Hi,

    You can turn off OCR. Please go to the link https://acrobat.uservoice.com/knowledgebase/articles/1176907-acrobat-tries-to-run-ocr-automatically-whenever-i

    Thanks.

16. [Bug report] Unable to locate the Paper Capture recognition service under Acrobat DC Pro

    Fail to locate the path of OCRLibraryInf.dll.

    Problem exists every time when attempting to export a PDF file to .docx file or text recognition under "Enhance Scans" tab

    I have attempted to restart the computer and even reinstall the software/ perform cleaner tool, but the problem remains unsolved.

    Environment: Windows 10 Home 64bit version
    Other related applications: Readiris Pro 15, Acrobat X Pro, Adobe CS6 Design and Web Premium

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    Under review  ·  Lovekesh garg responded

    Please run Acrobat Cleaner, reinstall Acrobat and then copy the files from the Paper Capture folder to the plug_ins folder.

    You can found Acrobat cleaner at http://labs.adobe.com/downloads/acrobatcleaner.html

    You can also go to the link for more details
    https://forums.adobe.com/message/7620746#7620746

    Thanks.

17. Create a default selection for "Pages to Print" selections: ie "Current page"

    In my process of lien searches when I scan the completed documents, to prepare for the return e-mail to the customer, it is easier to scan all 20 - 40 items at the same time. Then I select each customer's document from the multiple scan and label the new pdf with the customer's name and search #. It would be expeditious to be able to have the "Current Page" selected without having to return the mouse to select it for each new pfd.

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18. I SPENT TWO DAYS SCANNING TWO VERY LARGE FILES INTO THE COMPUTER, NOW IM GETTNG AN ERROR SAYING THAT THE FILES COULD NOT BE OPENED OR REPAIR

    I SCANNED A VERY LARGE AMOUNT OF PAPERWORK APPROXIMATELY 400 PAGES INTO MY COMPUTER YESTERDAY AND TODAY AND NOW I CANNOT OPEN THE ITEMS (2) WARNING SAYS "ERROR CANNOT OPEN FILES DAMAGED AND CANNOT BE REPAIRED" WHAT CAN I DO? IS THERE A WAY I CAN RETRIEVE MY WORK AND POSSIBLE BREAK IT DOWN INTO SMALLER SEGMENTS?

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    Under review  ·  Lovekesh garg responded

    Hi,
    We need some information to understand and resolve this issue:
    - Acrobat version
    - Scanner details
    - Scan settings
    - Number of pages scan
    - Does it happen for small files also or only for these bulk scanned files.

    Thanks.

19. Enhance multiple files at the same time

    1. Enhance multiple files at one time
    2. Add the add files/folders option to select multiple files to enhance the same way I can do so when recognizing text
    3. Saves time - since this option will add OCR it will deskew the pages at the same time
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    Resolved  ·  Lovekesh garg responded

    No update since 3 months. Solution suggested. So closing this thread.
    Thanks.

20. Adding a DeSkew only tool (without OCR or image compression)!

    Come on guys it's 2017! ;)

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    Under review  ·  Lovekesh garg responded

    Thanks for reporting your concern.
    Raising a feature request for you. We will get back to you once this request is prioritized and implemented.

    Thanks.