316 results found
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Acrobat won't allow saving PDF after scanning
After scanning pages of a paper document, I go to save the scan to a PDF file, but Acrobat pops up a blank dialog box that won't let me pick a folder or create a file name to save the document in a Windows folder. This has been happening since an upgrade about 2 weeks ago. HOWEVER, if I scan one page of a simple, letter-size B&W document, it does allow saving the document, after which I can scan and save any number of additional pages. BUT, if I scan one page of a letter-size color document (even at 100…
1 vote -
Adobe Scan Biometric Photo
Adobe Scan is missing "Scanning a Biometric Photo" feature.
This is common need in general document processes and a very useful option.
Actual apps on the market does not work well or not practical.
It would be very helpful if Adobe Scan adds it.1 vote -
Impove OCR Accuracy
Please improve the accuracy of OCR. The screen capture is from "review recognized text."
2 votes -
Running OCR on scanned receipt (colored backgroud) skews the text
I manually scan receipts (see attached) and every time I run OCR on this receipt, it skews, and the new version of Acrobat Pro doesn't have an "unskew" tool (or at least one I could find). Strangely, after I used Photoshop to redact my name (near the top), the OCR proceeded just fine--so this is the unredacted copy. Fortunately, there's not a lot of personal information.
1 vote -
Uninterruptable error dialogs on OCR on a set of files.
If you select and drag/drop a large number of files into the dialog and, for some reason those files are unreadable (eg the drive is no longer mounted) you get uninterruptable "<filename> could not be added to the list because it does not exist." errors, one after another. You cannot interrupt this, so if there are 100+ files you were adding you get 100 error messages one after another that you have to manually click OK on to go past.
Other, more mature, applications notice this behavior and give an option to abort the entire process if there are multiple…
2 votes -
Changing OCR language results in immediate crash
I have documents in both French and English. Changing the OCR language from English US to French results in an immediate crash, repeatedly. Note that changing to English UK does not.
I removed by Prefs file, and all starts working again....for a couple of days. I first scan French! Then English! But when I go back to French, an immediate crash.
2 votes -
A tool for OCR and AI based file renaming based on content is missing. The market doesn't offer anything simple or affordable. Simply define
A tool for OCR and AI based file renaming based on content is missing. The market doesn't offer anything simple or affordable. Simply define content using OCR and use a job routine to automatically monitor a folder and rename the files in the background for further use.
1 vote -
A dumb error message while adding files to OCR
First, in order to start the OCR process in Acrobat DC (Windows), you must have a PDF file open. If you want to OCR multiple files, whether they're open or must be added from a folder, you must choose the Add Files option at the top of the window. That's when you get the "menu" options "Add files", "Add folders" and "Add open folders," which is all fine. But the initial file has already been selected and has populated the window, so if you "Add Open Files", for instance, you always get the annoying pop-up error that the first file…
1 vote -
OCR search and copy on Japanese text
Just tried this out on a scanned PDF of Japanese text with the latest Acrobat Pro (2023.008.20470) and the results were completely unusable. Searching for any text on the page had zero results (even simple hiragana). Copying and pasting text gave me wildly inaccurate kanji and other symbols. macOS Preview does a pretty good job of letting me search and copy text from the same document, even my own poor handwriting, and I don't even have to wait for a progress bar.
2 votes -
We can't mark something in OCR as "not text" anymore in the new UX/UI
I'm trying Acrobat Pro and it seems that the new UI that we can try doesn't allow me to correct OCR by marking something as "not text". With the old UI, you can simply erase the garbage text next to the picture, and press "OK" or whatever, then this part of the document stops being considered as text.
2 votes -
Why don't you inform your customers that Arabic is not supported when they buy or subscribe to your products?
Arabic language is not supported, so OCR does not support arabic and exporting Arabic pdf files to other formats is not possible.
3 votes -
FIND/SEARCH does not work
When i use CTRL+F (Find), the software does not find any match in this PDF. In Google Chrome the FIND in this PDF works very well. Why does Acrobat Reader 2023.01.20143 not work with this PDF?
2 votes -
Multicore support.
Please add multithreading. I am writing this as I am WAITING on my Mac M2 Ultra with 128 GB of RAM to complete an OCR, that is apparently a still single threaded application.
2 votes -
Music Font/Staff Recognition/Scanning Acrobat OCR
- The Ability To Scan & Recognize Sheet Music (Fonts, Dynamics, Staff, etc.)
- Example: Avid's Neuratron Photoscore or Finale's ScanScore 3 Professional. However, Their OCR Recognition is Terrible, always with numerous mistakes.
- Adobe Acrobat will attempt to Scan/Recognize, but replace the Music Fonts with System Fonts, Recognize the Staff as Underline, etc., and Ruin the Music Score. I have experienced this while editing/creating Music Books with Sheet Music Professionaly.
1 vote -
Make low resolution document high resolution button so they will OCR
Create a tool that makes low resolution documents high resolution so OCR will work. User needs to be able to redact documents, but OCR doesn't work. She has to go in and print to Microsoft pdf and then she is able to OCR and search.
Please cut out some steps by making this automatic or adding a tool.
1 vote -
OCR Crashes Acrobat (both new and old experience)
Using Windows 10 and both new and old Acrobat DC experience crash (program closes) when I try to OCR with my Xerox Duplex Combo Scanner (which I have used for 5+ years without a problem before today). I have tried going through Enhance in Scan & OCR (in old experience) and it also crashes (not if I de-select Recognize Text, however). Not sure why all of a sudden, program crashes out on OCR (I have tried several scanned documents). Quite frustrating!
1 vote -
Adobe failing to recognise English text despite multiple OCR scans run
I've tried running OCR scans for English text multiple times on my document but it never works despite my document's text being very clear. I'm running version 2023.006.20320. It is quite disappointing that Acrobat can't even recognise the text when it's so clear. It's not like this scan was a poor quality scan even!
1 vote -
OCR in multi-language document
I have scans from archival documents in a pdf which range from a few to almost 200 pages. These pdfs contain documents in English, German and French. The interface only gives me the option to choose either whole document, or single page, or a page range. Which means I have to repeat the settings innumerable times. Many printer interfaces allow for multiple page selection as in '1, 6, 8-13, 25-37, 39, 52' and then these pages are selected. It would be great to have that in the OCR interface on Adobe reader. Being able to do that for multiple languages…
1 vote -
Bug: Adobe Acrobat Pro closes/crashes during OCR
Adobe closes immediately after clicking Recognize Text in the Scan & OCR tool or Optimize Scanned Pages in the Optimize PDF tool. This occurs on the Windows 10 desktop version. I've tried checking for updates (already up to date) and repairing the installation.
2 votes -
Adobe Acrobat Pro Hangs when Scanning in Windows 11
Attempt to scan from Canon imageformula DRM-160II in Adobe Acrobat Pro with native scanner interface in Windows 11 hangs. The workaround is to scan with the USB driver first, then (without exiting) go back, and then scan with the native scanner interface. The first attachment shows a hung screen, whilst the second attachment shows the reported error when you can close the native interface. Cannon says it is not their problem, as their software works in Windows 11. I fear finger-pointing from both parties. The bottom line is that this scanner (and likely other Cannon scanners) does not work with…
3 votes
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