Hello,

I have a "problem" with the OCR technology in Acrobat Pro 2017 for Mac. When I edit a scanned file with OCR ("Searchable image", 300 dpi), the words and letters are recognised correctly, but the character spacing (when selecting the words) does not match the original font width (see screenshot). I noticed that this problem also occurs with Acrobat Pro 2020 for Mac, but not with the Windows version. On the other hand, this problem did not occur with Acrobat Pro XI for Mac.

I would be very grateful if you could solve this problem. My Mac is running macOS Big Sur 11.2.3. and the latest update for Acrobat Pro 2017.

Working with a document and need to 1) deskew 2) despeckle and 3) edit text. 1) Optimized with quality set to high, optimize images only if there is a reduction in size set to off, and object compression option set to retain existing; this straightened the document. 2) Used redact set to white fill no border to remove larger specks. 3) chose edit text and the document became skewed again! There is no reason for taking a tool that worked well to clean up scans in previous versions and making it impossible to use. Adobe is costing us more than before and giving far less in return.

When using OCR on scanned documents, hand drawn images are confused for text and are reliably ruining the output PDFs. The easy fix would be to allow users to exclude "zones" (boxes) of the document from OCR scanning, OR allow users better tools to remove zones of detected text.

As of current, there isn't any easy way of correcting OCR from scanning hundreds of nonexistent characters from drawings and images. If OCR has detected many characters on seperate lines, the user will need to painstakingly shift through each correction until the document is cleared of all errors.

I'm quite confused why this isn't already a feature on a paid application such as this one, especially one that comes from the company who makes Photoshop.

I was able to create (using 3rd party tool) an icon on my desktop (Win 10) that would let me scan basic "letter, single-sided, auto-color, etc". It would do all the steps and the exit step would prompt for name and folder to save the file. YOU'VE TAKEN AWAY ALL OF THE <ctrl> SEQUENCES SO THIS CAN NO LONGER BE DONE. Plus the scan screen opens to the last settings SO THEY ALWAYS HAVE TO BE REVIEWED because occasionally I need to scan legal or double-sided, etc. Plus the stupid 2017 opens the last file and tries to append to it. NEVER USEFUL (to me).

I used to deskew in Adobe Acrobat Pro whenever I OCR'ed a document. And the deskewing worked so well: every page would be rotated a tiny amount and usually the improvement was noticeable.

In Adobe Acrobat DC (on macOS 10.15.7), the "Recognize Text" function no longer performs deskewing. So I OCR and deskew using the "Enhance" function under Scan & OCR:

Scan & OCR > Enhance > Scanned Document > Deskew

However it doesn't seem to work. Although the Deskew feature is turned on in Filters under Settings, when I run Enhance, it doesn't actually deskew. (And worse, unless I change the default image quality to High Quality, the image is degraded.) I thought maybe my documents were all 100% aligned. But then I ran into a document that clearly needed deskewing and nothing happened when I deskewed.

It seems to me that from one version to the next, routine tasks should become more convenient to perform. This is not what's happened.

Thanks,
Neil