Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. Scanner not detected

    Hi, Adobe is not picking up my scanner when I try to scan. It does however pickup my printer which is the scanner/copier printer (3 in 1).

    How do I correct this?

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  2. custom settings for scanning

    Revert to 2017 interface for scanning. if i want to switch between one side and two sides, I have to change the default setting each time. same with page size. I attached the older interface. Much easier to use.

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  3. request to add persian (farsi) language into the OCR capability of adobe DC

    it would be so nice and desirable to have persian (farsi) language in the OCR capability of adobe DC

    15 votes

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bug - difficulty with integration of Brother Printer/Scanner interface with Acrobat for scanning.

    Using iMac running Catalina OS, latest update and Brother MFCL3770CDW. When I create a document from scanner in Acrobat, the scan command triggers the Mac scanner interface. While black & white scanning works fine, there is a consistent error message when attempting to scan in color. The message is that the color profile chosen is not supported. Since I cannot choose the color profile, I am not sure what to do about this. It is a major headache.

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  7. scan "add to existing" OR NEW file

    If add to existing file is checked, make it possible to create a new filename in the file dialog (not only existing files)

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  8. the software wont pick up my document scanner - I dont want to use my phone

    the software wont pick up my document scanner - I dont want to use my phone so dont keep asking me for my mobile phone no. - just find the HP 2630 scanner i have attached

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  9. Adobe Acrobat PRO 2017 cannot use Epson DS-520 Scanner

    OSX Catalina with Acrobat PRO 2017, and networked scanner Epson
    DS-520. I have installed the latest drivers and software for both
    the Adobe software and the Scanner. When I start Acrobat and select
    "Create PDF from Scanner", I get a pop up window with a choice of
    scanners. I then select the EPSON DS-520 from the list and click
    on SCAN. The SCAN button is then grey'ed out for a moment and
    then its back to its original (blue) color.

    Acrobat Pro just sits there doing nothing, no Epson Software appears
    and Acrobat Pro shows no progress indicator. If I…

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bahasa Indonesia

    Add Bahasa Indonesia language. It is the 10th most spoken language in the world!

    3 votes

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  11. Provide a way to give hints to OCR

    I'm trying to OCR photos of text on a PC screen. I'd think OCR would do a much better job if I could give it hints, such as:

    • the text to recognize is in a monospaced font (now, it tries to use a font with variable character widths, frequently leading to words with spaces in the middle of them)

    • the text to recognize has regular line spacing

    Also, it would do much better if I could tell it:

    • proceed line by line; don't jump all over the place. OCR sometime reorders the content of tables in strange ways.

    Attached is…

    2 votes

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  12. Get the free Adobe Scan app no Ukraine in the list of countries for telephone numbers

    Get the free Adobe Scan app no Ukraine in the list of countries for telephone numbers
    Adobe Acrobat PRO DC -> Left bar "Scans" -> "Get the free Adobe Scan app -> choose country for phone number that link by SMS can be revived

    2 votes

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    1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  13. Multi page scanning

    When scanning multiple pages, the scanner scans all the pages but the adobe program just reads the 1st page and freezes up. you can not close. operation not allowed still in scanning process.

    1 vote

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    2 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  14. Multi page scanning

    When scanning multiple pages, the scanner scans all the pages but the adobe program just reads the 1st page and freezes up. you can not close. operation not allowed still in scanning process.

    1 vote

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    2 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  15. Stuck Optimizing Page 1

    Scanning multiple pages with a Canon MX922 all-in-1, Windows 10 on a Dell Inspiron laptop. First page scans, additional pages feed through the ADF but only page one appears on screen frozen showing "Optimizing..." Acrobat DC automatically updated on 5/15/2020, as did Windows 10. Now can only scan one page at a time. Appears to be an issue with multiple users.

    2 votes

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    2 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  16. Printing/scanning issues after update 2020.009.20063

    I am working at an MSP currently. Two separate customers are experiencing issues with printing/scanning after update 2020.009.20063 on Reader and Acrobat DC.

    If you try to scan a document that is multiple pages it will freeze after the first page.

    We attempted repairs and reinstalls but were unsuccessful with both.

    Workstations are running W10.

    Thank you.

    3 votes

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    4 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to select how many pages OCR in Action Wizard

    Users should be able to select how many pages are scanned for recognizable text in Action Wizard or when OCRing multiple documents.

    Performing OCR and recognizing text on a single document gives the user the option to select how many pages they want to OCR. Action Wizard and performing OCR on multiple documents removes the ability to select how many pages are scanned. I have several thousand documents that I'm only interested in performing OCR on the first page.

    How is this not a thing?

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  18. Adobe Scan files are not shown in the "Adobe Scan" category in Acrobat Pro 2017 classic track

    Hi,

    I am using the Adobe scan app and the scans are uploaded to document cloud. I can see and open the files from within Acrobat Pro 2017 in the Document Cloud section. However, when I click on the "Adobe Scan" category under file lists, it tells me that this folder is empty. But shouldn't the Adobe Scan files be shown here? This seems like a bug to me.

    2 votes

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  19. OCR on/off default setting in Preferences - NOT the current "sticky check box" solution

    I work in prepress and have repeated problems with OCR trying to render scanned images as text when it is not desired. Obviously, there is a checkbox under Edit PDF to disable it for each document, which appears to be "sticky," i.e. Adobe remembers the last setting used, however it would be better able to turn the default behavior on or off in Preferences so OCR can be employed only when it is desired. Using Adobe Pro DC for Windows 2020. Many thanks in advance.

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  20. Move scanned document to top of documents

    When adding a document to a multi-page document via scan, give me a right-click option to move the new document to the top of pages. Thanks.

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
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