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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. PRO DC Does not perform OCR well if at all

    Pro DC is awful for performing OCR. It recognizes very little text, even with a clean scan. It also does not install native Windows fonts to add text to a document. XI did both of these things very well.

    1 vote
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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  2. I use Adobe Acrobat to convert images to ext. After upgrade to DC, Acrobat will no longer recognize text.

    I use Adobe Acrobat to convert images to ext. After upgrade to DC, Acrobat will no longer recognize text. Why? Error box says Adobe is probably corrupt and to reinstall. I did. Same problem.

    1 vote
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    1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bad Sequence of Events when Scanning

    I scanned a document into Acrobat Pro to create a PDF. I then mailed the original document to the destination. Acrobat then forced me to sign-in & the document scan was gone. If you are going to force a user to sign-in, consider doing so before you let them use the tools.

    1 vote
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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bug: Errors when trying to "scan-optimize" a signed PDF

    I have a signed/certified PDF. Manipulations on this document are per se forbidden. However, Adobe Acrobat Pro DC allows to run the scan-optimizer (OCR, rectification, etc.) which causes a row of error messages: For every PDF-page, it shows two pop ups.

    1 vote
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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  5. I have a problem placing the FOIS Stamp on my documents. It is not working for me.

    I have a problem placing the FOIS Stamp on my documents. It is not working for me. PLEASE CHECK what other options are available to apply

    1 vote
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    Need Info  ·  1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  6. Improved text scanning

    Preprocess text scans by determining the fix width used for spaces recognizing that the gaps between words can be integral spaces. Use that information to bound the locations containing characters within a box which have no room for one or more space between them.

    During later text scanning make the presumption that the box contains text only and no spaces so that "2012" is not scanned as two fields such as "20 " and "12 " or as "20 I " and "2". Recognition of space wideth can also be used to determine with greater accuracy when some blob is…

    1 vote
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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  7. Improved scanning process.

    Preprocces to recognize features of forms such as boxes with or without checks and the boxes around fields.

    I scan image documents to be able to search for technical reviews or to export them to excel, access, or word. Current situation: On forms empty or full check boxes are frequently recognized as text and the text is wrong and takes a long time to correct. The same occurs with text near boundaries around form fields. If form type features such as check boxes and field boundaries can be recognized by a scanning algorithm very different from the small box scan…

    1 vote
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    Need Info  ·  1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  8. Improved scanning process.

    Preprocces to recognize features of forms such as boxes with or without checks and the boxes around fields.

    I scan image documents to be able to search for technical reviews or to export them to excel, access, or word. Current situation: On forms empty or full check boxes are frequently recognized as text and the text is wrong and takes a long time to correct. The same occurs with text near boundaries around form fields. If form type features such as check boxes and field boundaries can be recognized by a scanning algorithm very different from the small box scan…

    1 vote
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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  9. Re-set support staff mind set, with new paradigm of training.

    My experience with Adobe’s support staff has been frustrating. Often, no matter how carefully I ask, there appears to be poor understanding of my question. And the staff seems to produce formulaic responses, imstead of specifically addressing my issues. For example:

    I have repeatedly asked what computer configurations can best and most quickly handle time-consuming Adobe Acrobat tasks: OCR, placing duplicate buttons on multiple pages, etc.

    I’ve specifically asked whether more RAM, or multicore, or other configurations would speed up OCR of scanned documents.

    Adobe has not yet provided a coherent response to the above question.

    Many of the support…

    1 vote
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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  10. [Bug report] Unable to locate the Paper Capture recognition service under Acrobat DC Pro

    Fail to locate the path of OCRLibraryInf.dll.

    Problem exists every time when attempting to export a PDF file to .docx file or text recognition under "Enhance Scans" tab

    I have attempted to restart the computer and even reinstall the software/ perform cleaner tool, but the problem remains unsolved.

    Environment: Windows 10 Home 64bit version
    Other related applications: Readiris Pro 15, Acrobat X Pro, Adobe CS6 Design and Web Premium

    1 vote
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    1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  11. I SPENT TWO DAYS SCANNING TWO VERY LARGE FILES INTO THE COMPUTER, NOW IM GETTNG AN ERROR SAYING THAT THE FILES COULD NOT BE OPENED OR REPAIR

    I SCANNED A VERY LARGE AMOUNT OF PAPERWORK APPROXIMATELY 400 PAGES INTO MY COMPUTER YESTERDAY AND TODAY AND NOW I CANNOT OPEN THE ITEMS (2) WARNING SAYS "ERROR CANNOT OPEN FILES DAMAGED AND CANNOT BE REPAIRED" WHAT CAN I DO? IS THERE A WAY I CAN RETRIEVE MY WORK AND POSSIBLE BREAK IT DOWN INTO SMALLER SEGMENTS?

    1 vote
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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    We need some information to understand and resolve this issue:
    - Acrobat version
    - Scanner details
    - Scan settings
    - Number of pages scan
    - Does it happen for small files also or only for these bulk scanned files.

    Thanks.

  12. 1 vote
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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  13. Recognize selected Page

    when im try to click edit to to OCR the current. all the page start from the are all recognize

    0 votes
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    Need Info  ·  1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
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