299 results found
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Signatures can not be verified (BUG)
We are currently experiencing a problematic issue concerning validating signatures in PDF files created with Adobe PRO. We are using a third party platform that places the signatures (3 signers) and its audittrail into the PDF with a Hash. All signings are placed succesfully but after i download the file again it will not validate the signatures because the file has been changed according to Adobe. This, however, is not the case and Foxit PDF does succesfully validate the signatures. After some research we have learned that Adobe registers a change between the placing the last signature and the time…
2 votes -
Wrap redaction overlay text
When redacting within a document, if the redaction space is to small to show all of the overlay text associated with the redaction code, the overlay text is cut off. The request is to wrap the text within the redaction area to show all of the code text.
1 vote -
Unable to highlight and note digitally signed docmument; need to add header/footer.
Need to be able to highlight text and add header/footer/file name to digitally signed documents (with the option of keeping it clean). This DOES NOT IMPAIR content or security of the file and does not change/invalidate the document execution. Please note, this precisely is a huge issue with digitally signed documents in that they are impossible to work with afterward For reasons of confidentiality, I can not attach an example file. ***My idea: allow highlight/notation/header/footer BUT INCLUDE A FEATURE: a "send with/without notations" and a "print with/without notes" feature. It would make these files far more manageable post-execution in that…
1 vote -
Access denied when attempting to sign
Why does this continue to happen? I can't get my documents signed because of this error message.
1 vote -
Adobe Protect Security Features are Disabled when opening with Chrome PDF Viewer
When implementing all Adobe/Protect security features to prevent printing, copying, or editing a secured pdf, the PDF can still be edited, copied or printed when opened by the Chrome Document Previewer. With the print option reenabled in the previewer, you can print the secured document as a PDF and save to a file directory and upon opening the saved copy, all security policies have been removed. After discovering this, I researched to see if there was an oversight on my part and stumbled across an article on WikiHow titled, "How to Unlock a Secure PDF File" which outlines a similar…
5 votes -
Cannot digitally sign
I having trouble with digitally signing documents. I use this all the time. Last week, after the MS 10 update, I get to the signature popup, hit the "sign" button, and nothing happens.
2 votes -
Can't create or add a signature
I'm unable to create a signature, when I select 'add signature' my screen grey's out and i'm unable to do anything. It doesn't move past this, and then I have to escape out. Is there a work around?
1 voteHi,
Can you please share the below information :
1. Your OS details.
2. Version of your Acrobat. Go to Help > About Acrobat.
3. Can you try clicking on Next inside Fill and Sign app and check if you are able to create a link.
4. Please try to sign out and then sign in again.Regards,
Sandeep Grover -
Password recovery for document creator
The creator of a document can edit a password protected PDF by using their regular account password. Or perhaps there is a recovery system for a forgotten password, like email, text, questions, etc.
2 votes -
Delete the requirement to login to Acrobat
I was unable to view a document during a conference call because you required a login for the first time in over a year. Acrobat let me down when I needed it. How can I trust your software now? Please don't tell me it's for my security. It's just Big Brother wanting to maintain control. Please delete the login.
3 votes -
ADOBE SIGN AVAILABILITY TO CHANGE INK COLOR FOR DIGITAL SIGNATURE
It is not possible to change the by default black color for signature in ADOBE SIGN (see customer service chat attached)
This is a strong requisite in some countries. If this can not be met we will need to move to other signature software that allows this option.
I see this option is already available in Adobe Reader Fill and Sign for IOS so PLEASE include this option for ADOBE SIGN since it looks like an easy fix.
If this is not possible please provide the reason to try to understand the limitation.
2 votes -
HIPAA-compliant signed BAA for Adobe Acrobat Pro!
Subscribers to Adobe Acrobat Pro DC program should be able to get a signed BAA for HIPAA compliance instead of being told to purchase a second copy of Adobe Sign for Small Businesses just for the BAA.
3 votes -
Add Alt-Text to Digital Signatures (ADA / Web Accessibility Feature)
Accessibility checkers (such as CommonLook) reject PDFs with visible digital signatures, presumably because they lack an Alt-Text feature like standard images have.
We have new requirements to produce all documents for web postings as being accessible, which means we cannot use digital signatures until they become compliant with accessibility requirements.
Please add Alt-Text capabilities or another means of making digital signatures accessibility-compliant. It would be nice if default Alt-Text could be set as part of the digital signature configuration (e.g., "Signature of John Smith".
6 votes -
protect
It would be interesting to have a feature to protect PDFs with a batch editing password. Imagine protecting 100 files, with the same password, one by one?
1 vote -
Acrobat Crash when saving as PDF/A with File Password set
When attempting to save a PDF as a PDF/A formatted file, with an open-password set, Acrobat DC crashes. This is reproducible.
1 vote -
Serious Accessibility Bug Signature Form Accessibility
"The lock document after signing" checkbox is not keyboard accessible.
WCAG 2.0 and 2.1
Success Criteria 2.1.1 Keyboard AccessibilityTo reproduce this problem open the test.pdf and select the signature field. Choose or create a digital signature and select Continue.
Use the tab key to navigate the document.
You will see that keyboard focus moves from the Create button (upper right) to "View Certificate Details" and "Lock document after signing" never receives Focus."Lock document after signing" is not keyboard accessible.
Tested on WIndows 7 and WIndows 10 with Acrobat DC Pro and Reader 2019.021.20061 and 2019.021.20058.
This feature was…
5 votes -
Drawing Signature Form Box
I need a simple box that can be added into a form which activates the drawing tool to enter a manual signature. If someone is filling out a form, they won't know at the signature point they have to jump to the tool menu and select the pen. For a user they are in the form, keep them in the form. Just a simple setting on a signature box to switch it to pen rather then Digital ID would be great.
12 votes -
Partially Fill & sign a PDF by multiple users
I need to fill and sign a pdf for a process that involves many people. They have to fill and sign a part of the pdf by each step. So i need to block only the step that is signed by the responsible.
1 vote -
Make view password independent from permissions password
If I receive a protected document, I want to pw the doc if it contains sensitive info, or change the pw to our standard, but cannot due to existing permission pw.
eg., I receive sensitive Docusign doc that is pw protected against amendment. I want to pw protect to open before I email externally. But I cannot do so because I don't have permission pw. Thx!1 vote -
classic encryption is old
Use R programming for encryption as classical encryption is old & easy to break
1 vote -
provide for replcement of signees after an email is entered is 'undeliverable" due to an eror or a typo in the address.
provide for replcement of signees after an email is entered is 'undeliverable" due to an eror or a typo in the address
1 vote
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