Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. Restrict editing/copying not working (when allowing printing)

    The feature "Restrict editing/copying" under Permissions not working when allowing printing. This is a problem as I need to send documents where people can read/print them but shouldn't be able to copy/edit the text to protect our intelectual property as much as possible.
    I have worked with the Adobe support team and they have acknowledged the bug and asked me to detail it here. Please include a fix in your next release, thanks.

    2 votes

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    0 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Add Digital Initials image

    Add ability to Digital Initials of using an image file instead, JUST like for Signature, please.

    2 votes

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    Need Info  ·  1 comment  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Bug:problem displaying the attached pdf file

    We have a problem displaying the attached pdf file.

    When opeing the file, the error message shows up and it's unreadable.

    "cannot find or create the font 'MS Mincho'.
    Some characters may not display or print correctly"

    Our setting:

    *Protected pdf using owner password
    *Fonts are not embedded
    *When we opened encrypted binary registry(CIDSystemInfo Dictionaries),
    the registry shown starts with 'FEFF' in Hex, otherwise registry
    is decryped correctly.

    *NG Versions

    1. Windows 7 Pro (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038

    2. Windows10 Pro ver. 1703 (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038

    3. Windows 10 Pro ver. 1703 (64bit)
      Adobe Acrobat DC
      2018.011.20036

    *OK…

    1 vote

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    0 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Need to be able to add in electronic signature the document is not "edible" !

    Need a area after signature to add in electronic signatures.

    1 vote

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    0 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,

    Could you please explain your issue in a bit more detail and how it affects the Fill and sign application?

    Regards,
    Sandeep

  5. Validation of signed PDFs against (all applicable national) law(s)

    In Switzerland, as in the EU and many other countries, appropriately digitally signed documents in PDF format are legally fully equivalent to paper-based original documents, signed in handwriting by (one or more) signatories in the presence of witnesses.

    STATUS QUO

    Country specific differences in national law applicable to establishing the legal adequacy of digitally signed documents with their paper-based equivalents require country specific validation of digitally signed documents against applicable sets of criteria.

    The following criteria need to be fulfilled, in order for a digitally signed PDF file to be considered VALID in the sense of LEGALLY COMPLIANT with the…

    3 votes

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    Planned  ·  2 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Bug:problem displaying the attached pdf file

    We have a problem displaying the attached pdf file.

    When opeing the file, the error message shows up and it's unreadable.

    "cannot find or create the font 'MS Mincho'.
    Some characters may not display or print correctly"

    Our setting:

    *Protected pdf using owner password
    *Fonts are not embedded
    *When we opened encrypted binary registry(CIDSystemInfo Dictionaries),
    the registry shown starts with 'FEFF' in Hex, otherwise registry
    is decryped correctly.

    *NG Versions

    1. Windows 7 Pro (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038

    2. Windows10 Pro ver. 1703 (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038

    3. Windows 10 Pro ver. 1703 (64bit)
      Adobe Acrobat DC
      2018.011.20036

    *OK…

    1 vote

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    1 comment  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Takuya,

    I can’t find any attachments, can you please re-attach the PDF with which you are facing this issue.

    Thanks
    -Pratyush

  7. You really have stuffed up this product. Why do I have to keep signing in to use it. Why does it continually crash? Why has it stuffed my

    Why do i have to keep signing in to use it. Why does it continually crash? Why has it stuffed my computer so that it runs at a snail pace?. You really have over engineered, over done the security, and over complicated this product. I will never use Adobe products again!!!!!

    2 votes

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    0 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Digital signature is too complex for the average Joe, i.e. me

    You need to make this easier and less quirky. I'm using a mac and have downloaded acrobat pro for windows and mac. It's taken me ages and youtube videos to create a digital signature and on a blank pdf I can add it. But when sent a pdf that already contains digital signatures it won't let me sign. In the end I used Mac Preview. This obliterated the original signatures but at least I could sign and send it back for resignature by others. The whole exercise is very unpleasant and very very annoying.

    1 vote

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    Need Info  ·  1 comment  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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  9. forgotten my acrobat password to edit

    I somehow have put a password on acrobat where it automatically puts paswords on all of my documents and i cant remeber what the password is.... this means i and others can open documents but we cant edit them????

    2 votes

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    Started  ·  5 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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  10. My account is NOT EXPIRED. WHY DOES IT ALWAYS TELL ME EXPIRED?!

    My account is NOT EXPIRED. WHY DOES IT ALWAYS TELL ME EXPIRED?!

    2 votes

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    2 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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  11. search password protected file

    sorry if this already here. i want to search a file secured with permissions password. and add highlights too...

    3 votes

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    1 comment  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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    Need Info  ·  cdas responded

    Dear user,

    Please launch the file in Acrobat /Reader. Press CTRL+D and check Security tab in Document properties.
    Please check the Document Restrictions Summary to see the list of actions permitted.
    Please could you share a screenshot of the same.

  12. Bug Report

    When I make a change to a file with Adobe Pro DC and try to save the file, Windows Defender is blocking access to the "Control Folder Access". It says to add the Adobe Pro DC exe file as a safe app. I can not locate the path. I have Windows 10 Creators Update OS.

    Please Advise

    1 vote

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  13. Enhanced security breaks printing

    Several of our clients who use Adobe Acrobat Pro DC have complained of issues printing PDF's. After troubleshooting the issue we found the cause to be the Enhanced Security option located in Security (Enhanced) in the Preferences. If this option is enabled, disabling it allows our staff to print. We even came to a point where we had to enable it and then disable it to fix printing. This issue seems to have started several weeks ago.

    OS affected:
    Windows 10 Pro
    Windows 7 Pro

    6 votes

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    Need Info  ·  3 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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  14. DocHub Security Patch

    It would be good to have some sort of solution/ patch/ workaround/ update to prevent Google DocHub from being able to edit locked forms. I've noticed that by dropping an adobe pdf into DocHub does a few things:
    1. Even if document password protected to prevent editing it is easily editable and doesnt seem to honor those security settings
    2. When document is locked after signing DocHub allows all the previously fillable fields to be edited while still retaining the original signature
    3. even if a fillable form is converted to flattened copy, once dropped into DocHub all the fillable…

    3 votes

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    Under review  ·  1 comment  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Certified Sigs Should Allow Timestamping by Judicial Court E-Filing Systems

    Our county's superior court system requires that we e-file all documents into the court; upon filing a document with the system ("LINX"), LINX timestamps it.

    This doesn't work with a certified e-signed document, because Adobe locks the document from future editing. If I try to e-file a certified copy, LINX immediately rejects the file, because of course LINX can't timestamp it.

    I'm forced to print out the file, physically scan it again, and e-file the document that I had e-signed in the first place! Am I missing a checkbox somewhere that I can check, to force Adobe to allow editing…

    1 vote

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    2 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Molly, Kevin,

    Thanks for writing to us.

    From what I understand, you require your PDF to be digitally signed again, after you have shared it after certifying and digitally signing by your signature? Can you please try these steps and see if this is what you require:

    1. Open PDF in Acrobat DC. From Tools→ select ‘Prepare form’ app and click Start. Add (at least) 2 signature fields from top toolbar and save the document
    2. Right click on the first signature field and select ‘Certify with visible signature’. In the Certify Document dialog that comes up, under ‘Permitted Actions After Certifying’, select ‘Form fill-in and digital signatures’
    3. Now sign the document by adding your signature
    4. Send the document to LINX now

    Does this solve your problem? Please let us know.

    Thanks,
    -amboo

  16. make duplicate digital signature fields

    Whenever a digital signature field is added, we do not get the option to duplicate it. This would be very helpful in cases where same person has to sign on multiple pages in a document.
    At present, it is giving the option to duplicate across pages, however, it is not working nor it is giving any error message.
    Please include this feature in Acrobat, or grey out the duplicate across pages option.

    4 votes

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  17. Acrobat Pro sets some form fields to "visible but doesn't print" (even after it is set to "Visible") when a digital signature is applied.

    Acrobat Pro sets some form fields to "visible but doesn't print" in my document even after I have set it to "Visible" when a digital signature is applied. I have to keep opening up old documents and fix fields that were automatically changed when I specifically set them to be "Visible" again.

    1 vote

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  18. I humbly request that you do away with "you can't sign this document because it's already been signed"

    So i click on "remove restrictions on this document" and then it asks for a password. Me no HAVE a password, WHAT password? wtf are you talking about? WHERE do i find this golden password that i've never created? wtf am I paying for this for

    12 votes

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    Need Info  ·  2 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Bypassed Password

    This is a bug report.
    I used Adobe Pro DC to encrypt documents for emailing to outside agencies among other things. Today, I discovered after sending a document to a co-worker for review, the default PDF reader on Windows allows access without the password required... simply by hitting the cancel options. I spoke with the Adobe Pro help line for an hour today and they asked me to write this report. The application used is called Windows reader, when opened you cannot print or edit but you can view the document without any obstacles, I was also able to take…

    1 vote

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    Need Info  ·  6 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Digital Signature from Page Template

    When a page is spawned from a page template that contains a digital signature, the digital signature field does not retain the set "signed" action. (I.E. mark field as read only: all fields), or a script to be executed.

    1 vote

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