1133 results found

1. The Acrobat DC “save as PDF” interface has been scrambled

   My computer system is MacOS 10.14.4, Acrobat version is DC (2019.020.20099). After adding fonts to macOS FontBook, the Acrobat DC “save as PDF” interface has been scrambled.

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   Need Info  ·  Adminsagrover (Admin, Adobe) responded

   Hi,

   Thanks for reporting the issue to us. Can you please provide some more details :

   1. What font did you add via macOS font book?
   2. Do you see this scrambled interface only on save dialog? Can you please go to Home / My computer/ Document Cloud/ Add an Account section on the left hand rail and let us know if you observe the same issue on these screens.

   Regards,
   Sandeep Grover

2. Screen resolution

   Hello,

   I'm using the following setup:
   Windows 10 Home 64bit, version 1803 (OS Build 17134.706)
   Adobe Acrobat Pro DC, version 2019.010.20099
   Two monitors, same resolution 1920*1200

   One of my monitor has scaling enabled through Windows (display settings -> Scale and layout -> 125%). This will change the size of text, apps and other items.

   When I open a PDF in one of my monitor and I drag this PDF to my other monitor (which has scaling on), the ruler changes (see screenshot). But when I measure using Measuring tool the correct values will be shown. In my opinion, this should not be happening.

   Hello,

   I'm using the following setup:
   Windows 10 Home 64bit, version 1803 (OS Build 17134.706)
   Adobe Acrobat Pro DC, version 2019.010.20099
   Two monitors, same resolution 1920*1200

   One of my monitor has scaling enabled through Windows (display settings -> Scale and layout -> 125%). This will change the size of text, apps and other items.

   When I open a PDF in one of my monitor and I drag this PDF to my other monitor (which has scaling on), the ruler changes (see screenshot). But when I measure using Measuring tool the correct values will be shown. In my opinion, this should… more

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3. Acrobat Standard DC is disappointing in touch mode

   I have been disappointed with Acrobat Standard DC in touch mode. I could find nothing in your support section that helps me with this. In full screen mode, the highlight tool does not operate. (I can only use it to underline or strike through). Page navigation is tough. I have not found an easy way to get back to regular mode once I am in full screen mode. (I have to close the program and open it again.) It seems to me that given the high cost of the software, Adobe should have developed this feature so that it works efficiently and smoothly and also posted tutorials on its website to assist users in learning how to access touch mode features.

   I have been disappointed with Acrobat Standard DC in touch mode. I could find nothing in your support section that helps me with this. In full screen mode, the highlight tool does not operate. (I can only use it to underline or strike through). Page navigation is tough. I have not found an easy way to get back to regular mode once I am in full screen mode. (I have to close the program and open it again.) It seems to me that given the high cost of the software, Adobe should have developed this feature so that it works… more

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4. Resource management (GPUxCPU)

   When using Acrobat DC and Preview concurrently; performance on DC is by far inferior. Scrolling, rendering, etc. is very slow and is evidenced by high CPU usage.

   Upon further inspection, Preview delegates this workload to the GPU and provides a much smoother user experience.

   This suggestion is to implement CPU/GPU resource management to improve user experience.

   MacBook Pro 14,2
   16GB, i5-7267U @ 3.1GHz
   Iris Plus Graphics 650 on 2560x1600

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5. Reveal (file) in explorer

   Please add an option (like in Photoshop or InDesign) where the open document opens in explorer (see german screenshot "Im Explorer anzeigen"

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6. Stop the Acrobat Welcome from Always Opening

   Although no adobe products are set as startup items and the Adobe Acrobat Pro DC general settings have the option to show a start screen as OFF... with each newstart of the computer, the Acrobat Start screen opens.... and every time has to be manually closed.

   This is a bug (although probably intended by Adobe) and needs to be fixed to remove this major annoyance.

   The effect is that Adobe is trying to be an annoying microsoft application by making its own rules to decide what I want... but in reality is frustrating.

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   Need Info  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. Start up bug

   When Internet is accessible Acrobat suspend for a long time at start up. After Acrobat's windows appear all seems Ok, but after 1-2 second Acrobat doesn't respond to mouse and keyboard and Windows say that program doesn't respond. Duration of this state is few minutes. If connection to Internet is unavailable (for example cable is unplugged) no any problem observed at start up and later. This is definitely bug related to unnecessarily access to the Internet which suspend main functionalities of Acrobat. Please fix as soon as possible.

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8. Icons on Toolbar appear unsharp

   since the last Adobe software update the icons in my Acrobat DC toolbar appear unsharp. What can be the reason for that?

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9. Finer Adjustments in Full Screen Mode

   In Full Screen Mode I can only Zoom In or Out with the Mouse Wheel which picks coarse magnification levels. I would like a Keyboard Sequence to be able to Increase or Decrease Magnification by 1% up or down (while maintaing the Full Screen Mode.

   I have need to adjust some PDF embedded images to the maximum screen real estate I can get and being able to adjust Magnification Up or Down by 1% each click would be Very Useful.

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10. Show the Navigation Pane Buttons by default.

    I use the navigation pane all the time. How can I set the navigation pane buttons to show by default?

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11. Usability

    My attempts to use Acrobat were the most frustrating experience of my 31 years on Macs. The program crashed constantly. Simple operations proved to be obtuse and non-intuitive and the layout of the tools, together with the process of interacting with the program, is very badly thought out. The tools page opens a page of cheesy icons resembling something from a children’s book, and why, for example, would anyone hide the ability to insert a rectangle under ‘comments’? Crazy.
    I spent almost a whole day (consulting Adobe help files and online sources) just trying to bring an image to the front. I had to give up in the end because absolutely nothing worked and why does a PDF program not accept imported PDF images? PNG and jpegs work OK.
    The play buttons for audio annotations, with their thick bounding boxes, are HORRIBLE. There appears to be no way of constraining the aspect ratio of dragged-out shapes and attempts to refine them after placement just distort the whole icon.
    Custom icons using posters only appear to work with WAV files but MP3 is the most common online format by far.
    Altogether a really nasty program. Sorry,

    My attempts to use Acrobat were the most frustrating experience of my 31 years on Macs. The program crashed constantly. Simple operations proved to be obtuse and non-intuitive and the layout of the tools, together with the process of interacting with the program, is very badly thought out. The tools page opens a page of cheesy icons resembling something from a children’s book, and why, for example, would anyone hide the ability to insert a rectangle under ‘comments’? Crazy.
    I spent almost a whole day (consulting Adobe help files and online sources) just trying to bring an image to the… more

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain

12. Oversimplified or just not user friendly?

    This is just a general reflection that I, as a occasional user to Acrobat DC, no longer understand how simple things like draw lines and write text on a existing PDF work. More complex things like sign, sharing etc - functions that I don't have any interest in using, is easier to understand. Is this really the functions the ordinary user wants? Or is Acrobat no longer a tool for me?

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain

13. Bug in tools- adding a tool like PRINT PRODUCTION can be added but goes away

    Acrobat Pro DC 19.010.20069.49826 has a problem with TOOLS. When something like PRINT PRODUCTION is added using ADD SHORTCUT, it will not remain after the computer is booted but will be there is Acrobat is cloed and then re-opened.

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14. BUG - The app randomly exits full screen mode on MacOS Mojave

    BUG - The app randomly exits full screen mode on MacOS Mojave

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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Can you please update if you are still facing any issue ?
    Also Please update your Mojave OS to 10.14.2 and see if issue persists ?

    Thanks
    Ayush Jain

15. Save As PDF dialog

    Hate the save as dialog. Why can't we have the same save as that every other app uses? Consistency please.

    2 votes

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Good to know that this is fixed.
    Closing this thread here.

16. Where is the back to document button in Tools
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17. Fit to Page preference not working when open a pdf

    Every document I open I need to fit to page manually. I have my preferences set to fit page, but it isn't working. Before the update it worked fine.

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18. Allow searches from a specific point

    In both Pro DC and Reader, if one is searching for a term, one can't go back to the beginning and search again for that term; one has to search through the document. So if I find the 5th instance at p. 12, even if I go back to the top of the document and even I then click at the top of the document, when I next hit control f, it will search from p. 12. But sometimes I want to find, say, the first instance, or some other. Hitting previous requires me to go through all the previous instances to get to the one I want. This seems to be the case even if I remove the text from the search box and re-enter it (though I just had one instance testing now where it instead when to the first instance, but now I can't replicate that.) I should be able to chose where my search starts from (I can in word processing documents and I think that's what others would want as well).

    In both Pro DC and Reader, if one is searching for a term, one can't go back to the beginning and search again for that term; one has to search through the document. So if I find the 5th instance at p. 12, even if I go back to the top of the document and even I then click at the top of the document, when I next hit control f, it will search from p. 12. But sometimes I want to find, say, the first instance, or some other. Hitting previous requires me to go through all the previous… more

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from multiple users on this, We are closing this thread.
    We’ll revisit if we hear back again on this

    Thanks
    Ayush Jain

19. Bug: Bookmarks in purchased pdf not working

    I have a purchased pdf with bookmarks and links to areas throughout the same documents. However clicking on the bookmarks does not do anything.

    I have checked the link by
    right click
    selecting 'edit link'
    selcting 'actions'

    The Action is 'execute a menu item' 'Go to a page in this document'.

    Bookmarks and links appear to be set up correctly so I am not sure why they are not working?

    Using Acrobat Pro DC

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20. Add a shortcut for return the place after click a link

    There are many links for references list in science paper, but it is really make me upset to click a link then jump to the end of a paper and then searching in paper where I just have read.

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Since we havent heard back from you for so long, we are closing this thread here.
    Please feel free to reach out to us again if issue persists.

    Thanks
    Ayush Jain