1780 results found

1. Why did Acrobat change the UI to this simplistic, childish design? Terrible, slower to use.

   Acrobat Pro used to be seamless, easy to use and efficiently laid out. Now it looks like some child's puzzle game where you have to access numerous screens to accomplish what you used to be able to do from ONE PLACE.
   Maddening, dumb redesign that apparently was done for what? Tablet use? Why ruin something many of us use in professional settings so students and casual users can play around with their school prom flyer on mom's ipad?
   It is ugly and not at all intuitive. Clearly the project team didn't have anyone with institutional knowledge involved.

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2. Bug Report: Viewing pdfs from task bar

   1. Viewing pdfs from task bar flickering

   2. After minimizing the opened pdfs, I try to go to the task bar to view the 4 or more pdfs that I have running. It wont view all of them (flickers the images) so I cant select the one to open up when I hover over the icon in the task bar until after several tries?

   3. Windows edition: Windows 7 Professional, Service Pack 1
      Adobe Acrobat Standard DC Version 2019.010.20091

   4. Expected result: Show opened pdfs when hovering over task bar Adobe icon.

   5. Observed result: Place pointer over Adobe icon in task bar flickers opened pdf images, until after several times replacing pointer over image.

   1. Viewing pdfs from task bar flickering

   2. After minimizing the opened pdfs, I try to go to the task bar to view the 4 or more pdfs that I have running. It wont view all of them (flickers the images) so I cant select the one to open up when I hover over the icon in the task bar until after several tries?

   3. Windows edition: Windows 7 Professional, Service Pack 1
      Adobe Acrobat Standard DC Version 2019.010.20091

   4. Expected result: Show opened pdfs when hovering over task bar Adobe icon.

   5. Observed result: Place pointer over Adobe icon in task bar flickers opened… more

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3. Make Pan Tool Pan Again

   A number of people continue to think it's a "bug" rather than a "feature" that the pan tool selects images & text by default in Acrobat DC. And they ought to be right, this is not a desirable feature for a pan tool, vice a select tool. In fact, it's why you have a select tool in the first place: to select images & text.

   Pan tools PAN, as allow you to navigate through the document by clicking & dragging. This feature is literally defeated by having it select images and text when you click & drag. As such, it would be to the benefit of all users if you defaulted the option "Make Hand Tool Select Text & Images" to "off", rather than "on".

   I'd be willing to bet that if you pushed this out in an update, you'd have precisely no one turn it on.

   A number of people continue to think it's a "bug" rather than a "feature" that the pan tool selects images & text by default in Acrobat DC. And they ought to be right, this is not a desirable feature for a pan tool, vice a select tool. In fact, it's why you have a select tool in the first place: to select images & text.

   Pan tools PAN, as allow you to navigate through the document by clicking & dragging. This feature is literally defeated by having it select images and text when you click & drag. As such, it… more

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4. Acrobat DC toolbutton appears as black square until you minimize/restore the Application window

   Use 'Open' to add an Enfocus PitStop toolset. It appears in the right-side ribbon with the 'Active' icon. Click on this icon => it changes into a black square.
   When using 'Add' to add the same toolset, it appears using the 'Inactive' icon, clicking it makes it Active but it is not showing the 'Active' icon.

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5. Singe page view, horizontal swipe to "flip" pages

   Drawboard PDF's single page view allows one to swipe through pages (like "flipping" pages in a book). I find this helps with retention as it breaks apart the text, delineated by page breaks. I've tried your single page vertical scrolling view, but I found it to be clunky. A few things that would probably make this better (for the horizontal swipe as well):

   1. Don't have the page "glued" to the screen, but put it on a rubber band -- so, as someone "drags" the page, you can see it react/ shift from the center/ default position. If the user just drags, then releases, the page will snap back into place. If the user swipes (ie, gives the page some momentum with a finger flick) with a certain amount of force/velocity, then the page "flips" to the next/previous one.

   2. One feature I like about Xodo PDF (on Android)'s experience with the single page/ horizontal flipping of pages -- if you are zoomed in to the page to read the text (as you frequently are on a smaller phone screen), if you flick forward, it automatically places you at the top of the next page, at the same zoom level, at the same horizontal scrolling position (or, maybe it just centers on the text)? Likewise, if you flick backward, it shows you the previous page, at the very bottom of the page. I like this because you can keep reading without having to adjust your page position any more. This is probably a little less of an issue for the larger screen sizes of desktop/ laptop computers, but would still be nice to have in case one is zoomed in some and wants to keep reading at that zoom level from page to page.

   As for why I'd prefer a horizontal swipe vs a vertical one -- this is more intuitive for me, having been trained on books when I read very long documents. Again, having this be horizontal helps me with retention (I feel)

   Drawboard PDF's single page view allows one to swipe through pages (like "flipping" pages in a book). I find this helps with retention as it breaks apart the text, delineated by page breaks. I've tried your single page vertical scrolling view, but I found it to be clunky. A few things that would probably make this better (for the horizontal swipe as well):

   1. Don't have the page "glued" to the screen, but put it on a rubber band -- so, as someone "drags" the page, you can see it react/ shift from the center/ default position. If the user just… more

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6. Start up bug

   When Internet is accessible Acrobat suspend for a long time at start up. After Acrobat's windows appear all seems Ok, but after 1-2 second Acrobat doesn't respond to mouse and keyboard and Windows say that program doesn't respond. Duration of this state is few minutes. If connection to Internet is unavailable (for example cable is unplugged) no any problem observed at start up and later. This is definitely bug related to unnecessarily access to the Internet which suspend main functionalities of Acrobat. Please fix as soon as possible.

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7. Page thumbnails

   Possibility to reduce space between thumbnails on Page thumbnails

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8. Icons on Toolbar appear unsharp

   since the last Adobe software update the icons in my Acrobat DC toolbar appear unsharp. What can be the reason for that?

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9. Strumenti

   se fosse possibile scegliere la dimensione (Grande o Piccolo) delle icone degli strumenti o ridurre lo spazio fra una e l'altra in quanto troppo ingombranti (ne ho circa 40 preferite), sarebbe comodo anche se andassero su 2 righe ma farebbero rimpicciolire l'area di visualizzazione del pdf, inoltre, se fosse possibile, cambiare alcune icone in modo da far capire meglio a cosa corrispondono. Ad esempio l'anteprima separazione è troppo simile a quella di ottimizzazione pdf. la conversione colore era molto più immediata quando era colorata. La frecciata per far accedere ai pannelli di navigazione dovrebbe sempre essere aperta e, semmai, ritrarla se necessario. Il pulsante "condividi", in alto a destra, ridurlo solo a icona o meglio poter scegliere di averlo o focone la campanella e l'aiuto.
   Per me rispetto all'Acrobat XI nella gestione strumenti si è fatto un passo indietro.

   Saluti

   se fosse possibile scegliere la dimensione (Grande o Piccolo) delle icone degli strumenti o ridurre lo spazio fra una e l'altra in quanto troppo ingombranti (ne ho circa 40 preferite), sarebbe comodo anche se andassero su 2 righe ma farebbero rimpicciolire l'area di visualizzazione del pdf, inoltre, se fosse possibile, cambiare alcune icone in modo da far capire meglio a cosa corrispondono. Ad esempio l'anteprima separazione è troppo simile a quella di ottimizzazione pdf. la conversione colore era molto più immediata quando era colorata. La frecciata per far accedere ai pannelli di navigazione dovrebbe sempre essere aperta e, semmai, ritrarla… more

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10. Finer Adjustments in Full Screen Mode

    In Full Screen Mode I can only Zoom In or Out with the Mouse Wheel which picks coarse magnification levels. I would like a Keyboard Sequence to be able to Increase or Decrease Magnification by 1% up or down (while maintaing the Full Screen Mode.

    I have need to adjust some PDF embedded images to the maximum screen real estate I can get and being able to adjust Magnification Up or Down by 1% each click would be Very Useful.

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11. Show the Navigation Pane Buttons by default.

    I use the navigation pane all the time. How can I set the navigation pane buttons to show by default?

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12. Zoom Percentage on the Toolbar is Not Available with "Open Documents as new tabs in the same window" option disabled

    The Zoom Percentage Disappears from the Toolbar when you turn off the option to "Open Documents as new tabs in the same window"

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13. Change bookmark default color

    Current default color is nearly unreadable. All my PDF's are using this color, so it's the default. Unable to change the color except by opening every PDF with bookmarks & changing using properties bar. Color change should be easier

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14. Size Customization for MAC OS

    When opening a PDF with Adobe Acrobat Pro on a Mac, have an option to let the customer decide the default opening size. Right now, the application opens to FULL SCREEN, when it would be much more convenient to have the opening to a smaller size, such as 100% of the page width (such as 8.5 "). When working on more than one document and opening the PDF to check a point, it is very annoying to have the PDF load in full screen, blocking all other things on the desktop, including the customer's primary document.

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain

15. Usability

    My attempts to use Acrobat were the most frustrating experience of my 31 years on Macs. The program crashed constantly. Simple operations proved to be obtuse and non-intuitive and the layout of the tools, together with the process of interacting with the program, is very badly thought out. The tools page opens a page of cheesy icons resembling something from a children’s book, and why, for example, would anyone hide the ability to insert a rectangle under ‘comments’? Crazy.
    I spent almost a whole day (consulting Adobe help files and online sources) just trying to bring an image to the front. I had to give up in the end because absolutely nothing worked and why does a PDF program not accept imported PDF images? PNG and jpegs work OK.
    The play buttons for audio annotations, with their thick bounding boxes, are HORRIBLE. There appears to be no way of constraining the aspect ratio of dragged-out shapes and attempts to refine them after placement just distort the whole icon.
    Custom icons using posters only appear to work with WAV files but MP3 is the most common online format by far.
    Altogether a really nasty program. Sorry,

    My attempts to use Acrobat were the most frustrating experience of my 31 years on Macs. The program crashed constantly. Simple operations proved to be obtuse and non-intuitive and the layout of the tools, together with the process of interacting with the program, is very badly thought out. The tools page opens a page of cheesy icons resembling something from a children’s book, and why, for example, would anyone hide the ability to insert a rectangle under ‘comments’? Crazy.
    I spent almost a whole day (consulting Adobe help files and online sources) just trying to bring an image to the… more

    3 votes

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain

16. HORRIBLE, JUST HORRIBLE

    Dear Adobe... for over 20 years I have used Adobe products and with one or two tiny exceptions in the early years, and absolutely loved them all. Photoshop, Design, Creative Suite, Premier Pro you name it I've probably bought it and in many cases bought literally dozens of copies for numerous functions and colleagues too many to mention (see my old Adobe account). One of these which I have used almost daily for years was Adobe Acrobat Pro. I still have 11.0.23 running on an old laptop and it runs like a dream. Full of features and stable as mile thick concrete. Love it. Not so Adobe Acrobat Pro in the Cloud... what a disaster. The user interface is 1999 and the performance not far off that date too.. buggy, crashes, slow and while it looks at first glance as though its feature reach, its nothing on my licence product 11.0.23… wow what a horrible horrible experience. I will hang on to my old laptop if only to remember how good Adobe Acrobat Pro once was, back in the day! :-(

    Dear Adobe... for over 20 years I have used Adobe products and with one or two tiny exceptions in the early years, and absolutely loved them all. Photoshop, Design, Creative Suite, Premier Pro you name it I've probably bought it and in many cases bought literally dozens of copies for numerous functions and colleagues too many to mention (see my old Adobe account). One of these which I have used almost daily for years was Adobe Acrobat Pro. I still have 11.0.23 running on an old laptop and it runs like a dream. Full of features and stable as mile… more

    10 votes

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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Sorry for the Issue that you are facing while using Acrobat DC.

    Could you please specify what exactly do you feel Buggy with the latest version ?
    Also When do you face crashes/Slowness on using Acrobat.

    Would help if you could send me the crash report when Acrobat crashes for you.

    Thanks
    Ayush Jain

17. Adobe Acrobat crashes when a network is connected but no Internet access exists

    If the Mac is connected to a WLAN hotspot, but has no internet access via this WLAN and I start Adobe Acrobat, the program crashes. The interface opens briefly and then Acrobat wants to log in with the account to check its license. Either the program terminates itself or the Mac has the beachball. In this case Acrobat cannot be closed normally. Only if I kill the program the Mac can be used normally again. If I have internet access via the WLAN or deactivate the WLAN, Acrobat will work again.

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18. Oversimplified or just not user friendly?

    This is just a general reflection that I, as a occasional user to Acrobat DC, no longer understand how simple things like draw lines and write text on a existing PDF work. More complex things like sign, sharing etc - functions that I don't have any interest in using, is easier to understand. Is this really the functions the ordinary user wants? Or is Acrobat no longer a tool for me?

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain

19. Bug in tools- adding a tool like PRINT PRODUCTION can be added but goes away

    Acrobat Pro DC 19.010.20069.49826 has a problem with TOOLS. When something like PRINT PRODUCTION is added using ADD SHORTCUT, it will not remain after the computer is booted but will be there is Acrobat is cloed and then re-opened.

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20. I just need to be able to measure stuff on pdf drawings.Is there another product which does this more simply?

    I am a construction estimator. I just need the ability to measure from drawings quickly. Does Adobe have another product that does this and without all the bells and whistles?

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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain