2875 results found

1. Photoshop export as JPG is defaulting to 96dpi and unchangeable

   Prior to fall 2019 I could export a JPG file from Photoshop at the resolution specified in the print option. now as of release 21.1.1 it only exports as 96dpi. (As a work around I need to use Adobe Bridge to export the file correctly.) The current online documentation was done in 2019 and supports how I had been exporting.
   I understand the export interface was standardized. This appears to be a software regression.

   The output resolution of a jpg file should be able to be adjusted by the user from the export interface.

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2. Better labeling of Action Wizard Controls for screen reader users

   I am encountering problems with poorly labeled controls in the Acrobat DC Action Wizard. As a blind screen reader user, I would greatly appreciate anything you can do to improve the control labels that are spoken by screen readers. I am using the JAWS 2020 screen reader with Acrobat DC version 20.006.20042.
   The issues I have encountered:

   1. Some of the button control labels are unclear and it is difficult to determine which control has focus. For example, when adding a Watermark, the button to add the watermark is spoken as “Add”. If I press “space” to select this option, another button appears, spoken as” Add”. I must tab to this second “Add” button and press enter to set watermark options.

   2. I do not see a clear way to determine which control has focus when rearranging the sequence of actions. None of the buttons say “Selected” to let the user know which option is highlighted and will be modified by the “Move Up”, “Move Down”, or “Remove” from sequence buttons.

   3. If using the NVDA or Windows Narrator screen reader, none of the options in the Action Wizard seem to read. These options due seem to be spoken in JAWS.

   4. When trying to run an action, focus is automatically placed on the “Select a File” button. When I attempt to tab from the “Select a File” button to the “Start” Button, to launch my action, Acrobat DC crashes and completely closes. The only work around I have found is to not use keyboard navigation and instead use the mouse emulation options in JAWS to find and activate the start action button.

   I don’t know if I have explained these issues clearly enough for you to reproduce. I need to use Acrobat DC in my work and would greatly appreciate if these issues could be resolved. Any assistance you can provide is greatly appreciated.

   Thanks,
   Peter

   I am encountering problems with poorly labeled controls in the Acrobat DC Action Wizard. As a blind screen reader user, I would greatly appreciate anything you can do to improve the control labels that are spoken by screen readers. I am using the JAWS 2020 screen reader with Acrobat DC version 20.006.20042.
   The issues I have encountered:

   1. Some of the button control labels are unclear and it is difficult to determine which control has focus. For example, when adding a Watermark, the button to add the watermark is spoken as “Add”. If I press “space” to select this option, another… more

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   Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   I checked the issues after your response.

   For point 2, the behaviour is as designed. It seems that the user have to select the option as the default selected item is the last added item in RHP and if no addition is done, then none of the option is selected. Further, I’m not able to hear “AV container View” with controls. I’ve informed the engineering team regarding this.

   For point 3, I have raised the issues with engineering team and hopefully it will be fixed in future release.

   Thanks
   Rachit

3. Problem signature: Problem Event Name: BEX Application Name: AdobeCollabSync.exe Ap

   Problem signature:
   Problem Event Name: BEX
   Application Name: AdobeCollabSync.exe
   Application Version: 20.6.20042.43423
   Application Timestamp: 5e615309
   Fault Module Name: StackHash5861
   Fault Module Version: 0.0.0.0
   Fault Module Timestamp: 00000000
   Exception Offset: PCH78FROMntdll+0x0003C7EC
   Exception Code: c0000005
   Exception Data: 00000008
   OS Version: 6.3.9600.2.0.0.16.7
   Locale ID: 1033
   Additional Information 1: 5861
   Additional Information 2: 5861822e1919d7c014bbb064c64908b2
   Additional Information 3: 5f25
   Additional Information 4: 5f2531ae070278f893fa99352dadd49e

   https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

   We have done all sugestn above?

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4. Adobe GC Invoker Utility

   Open Adobe PDF File triggers the opening of multiple instances of Adobe GC Invoker Utility. After rebooting these instances go away, but after opening a PDF again they reappear.

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5. Signing In

   signing in with my email and password and then the verifying number os a pain in the butt. why can't you have it on file when it comes from my laptop like every other program does.

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6. Add the ability to add preview pics to links created for pdfs.

   when I created a link for my pdf I want to also be able to show a preview pic.

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7. #PROJECTij

   We are working on getting the correct connected representation of our character ij (&IJ) in the digital 🌐 world, for ~30 Million potential users, worldwide 🌎🌍 🌏 . . from The Netherlands 🇳🇱, Belgium 🇧🇪, Suriname 🇸🇷, the Antilles & expats as well as migrants all over the globe . . See also . . www.facebook.com/jwwijers/posts/2584796111596328?__xts__ . . because the current version looks like a digraph of two separate characters i j . . instead of like 1 symbol . . ij & ij . . are now confusing in the digital environment . . PLEASE 🙏🏼 attention

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8. Find or Advance Search

   When using Find Ctrl+F or Advance Search the Acrobat DC stop working and crash. This happens with any document. The issue occurs in Windows 10.

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9. Explorer crash when moving files between folders

   When dragging a set of folders/files from one explorer window to another, Explorer crashes. The event viewer entry indicates the faulting module to be PDFShell64.dll. This occurs randomly on Windows 10. Acrobat version is 20.006.20034

   Faulting application name: explorer.exe, version: 10.0.18362.628, time stamp: 0xc3041aa6
   Faulting module name: PDFShell64.dll, version: 20.6.20034.39303, time stamp: 0x5e39c602
   Exception code: 0xc0000409
   Fault offset: 0x000000000001e31c
   Faulting process id: 0x6164
   Faulting application start time: 0x01d5f626a4f2c558
   Faulting application path: C:\WINDOWS\explorer.exe
   Faulting module path: C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\PDFShell64.dll
   Report Id: cf7f8efc-c2ce-4a3b-a242-265b90447045
   Faulting package full name:
   Faulting package-relative application ID:

   3 votes

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10. BUG REPORT/Why does this happen after I reopen a saved file?

    Problem! can anyone tell me why this happens to my saved files. I reopen them and this is what I get. My files are messed up. (See Attachment) Hours of redoing contracts and still getting this sucks!!

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11. Add function to add own numbers when using the measuring tool

    I just need the program to create the two arrow heads with the attached line in between with no numbers showing in the middle.

    The basics of the measuring tool should be that it can't know the ratio and the actual length of an object and you have to manually put in the numbers and length you want. You have to say how long the object are in simple text so to speak.

    |<--- 13 mm ---->| (what i don't need).

    |<----------------->| (what i want).

    This helps me in my line of word and speeds up my reports.
    Today i manually put in the arrows and line trough "drawing tool", this takes time when you have 1-10 defects to show what measuring for.
    I take pictures of defects, send them over to my pc and creates a PDF form from that an add text, measuring and arrows and it will speed up my work if you just put in the option to NOT use the numbers the program gets when measuring but instead use the ones i have on paper.

    I just need the program to create the two arrow heads with the attached line in between with no numbers showing in the middle.

    The basics of the measuring tool should be that it can't know the ratio and the actual length of an object and you have to manually put in the numbers and length you want. You have to say how long the object are in simple text so to speak.

    |<--- 13 mm ---->| (what i don't need).

    |<----------------->| (what i want).

    This helps me in my line of word and speeds up my reports.
    Today i… more

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12. Bug: Acrobat DC damages W array during Save as

    • Open the file minimal.pdf in Acrobat DC. Look at the number '11' on page 3 and '12' on page 4.
    • Save As... the document
    • close and reopen the saved document
    • The numbers '11' and '12' are now rendered wrong (glyphs on top of eachother)

    => Acrobat DC changed the font so CID 18 now has a width of 0...

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13. Ability to use font-display on Adobe Fonts for web

    Ability to use font-display on Adobe Fonts for web

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14. Tool bars

    Would be great if more customization would allow user to choose to see only the tools they would like to see. Way too many tools on tool bar that are not used. The unused ones take up space that I would prefer to have the tools i use often occupy. Results in multiple unnecessary clicks to access the tools I do use. I have customized the quick tool bar but when reviewing a document in portrait mode only 2 of those are displayed - and can only access the others with additional clicks. Meanwhile many are displayed that I have no use for. Makes the work I do less efficient - not a benefit by using Adobe DC

    Would be great if more customization would allow user to choose to see only the tools they would like to see. Way too many tools on tool bar that are not used. The unused ones take up space that I would prefer to have the tools i use often occupy. Results in multiple unnecessary clicks to access the tools I do use. I have customized the quick tool bar but when reviewing a document in portrait mode only 2 of those are displayed - and can only access the others with additional clicks. Meanwhile many are displayed that I have… more

    4 votes

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15. Win10 Fatal Error: Acrobat failed to connect to a DDE Server

    I'm using Adobe Acrobat X Pro on Windows 10 and I've received an error saying Acrobat Failed to connect to a DDE Server.

    My co-workers are using the same program but they don't encounter this error. For a year now, this happens occasionally.

    What should I do? Adobe Acrobat is an absolute necessity to my work.

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16. Opening PDFs

    Why when I open my laptop from sleep mode I cannot open a PDF file and have to restart my laptop to get it to work

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17. Icons to identify if the picture has been put in an album

    When I am in the Grid of the Photo organizer, it would be very helpful if I could see if that photo has been sorted into an album, without opening the photo up. A previous version had icons to identify if it had been sorted into an album or you could hide it if it had been put into an album. Now when sorting I have to constantly open each picture to see if it has been placed in an album.

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18. IDP initiated SSO Authentication

    Currently Adobe only supports SP initiated SSO authentication. We would like our users to be able to go directly from IDP initiated. This is a basic feature of most IDP services and would be great to have.

    5 votes

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19. Adding a Hotkey to Enable and Disable the 'Snap to Grid' feature

    Please add a Hotkey to enable or disable the 'Snap to Grid' Feature. I love the feature, but having to navigate through several menus to turn it on or off really bothers me.

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20. Create more screen space

    Would it be possible to move "tool bar icons" next to the "Home/Tools/tabs for each opened pdf"? It will help to recapture some screen space.

    Please see attached file.

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    2 votes

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