2524 results found

1. Acrobat DC crashes every time I copy text in Protected Mode

   Acrobat DC 2019.012.20035
   Windows 10 1903 (18362.175)

   Acrobat DC crashes every time I simply select text in a PDF document opened in Protected Mode and choose Copy.

   If I choose to enable editing, it doesn't crash.

   7 votes

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2. Cannot default to "show stamp names"

   Every time I open Acrobat I have to select "show stamp names" in the stamp tool. This should be selectable as a default setting. There is no reason why "show tiny illegible stamp thumbnails" should be the default.

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3. maxwellbailie@gmail.com

   my service is say no internet connect,all otherservices on my system are working program at your end the power went out three on tuesday 25/06/2019 my account is up to date can you explan the issue do i need to call a compture techincen is coast more money will this firm understand this errour thank you.

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4. Need a solution

   We are testing a PDF, created with Acrobat pro DC. The hyperlinks work on our desktop PC's. All hyperlinks, except for the email hyperlink, work on iphone 4 and i phone 8. We are using current Acrobat reader app as default reader. please help.

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5. Microsoft Word crashes since Adobe added extra tabs

   Since I installed Adobe Acrobat Pro DC, it causes my Microsoft Word to crash nearly every time I open it. I tried to remove the Adobe add-ons to Word, and that helped the situation, but they always come back, and then my Word (Windows 7) starts crashing again. Sometimes on a subsequent startup it works again, then crashes again. I have seen this problem addressed in the last three years in various forums and I expected updates from both companies to resolve this issue, but it has not. What's the problem?

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6. Fast, automated batch file processing

   This is to some extent a refinement or extension of other questions here. One of the things I have to do just often enough to not have it "habit" is batch processing of PDF files, usually to reduce file size. I have a custom tool created, and have now figured out how to "find it" when I open Acrobat.

   Assuming one has gotten to this point, there are two specific functions that would make this much easier, based on what makes sense to this user: I want to be able to drag files "somewhere" to process them.

   Photoshop (and Acrobat - for specific limited preflighting functionality) allow one now to create a "droplet". I would request the ability to make a droplet from any (custom) action. This way, those of us who want to have automated workflows could not only "find the tool" more easily, but the selection of files (the second pain point) would also be logical, clear, and easy to recall.

   The second complementary request: in the "Edit Action" dialog, there are choices for "Files to be processed" that include a defined folder ("Add folder") and also to add a specific file; there are also several "From" choices ("Scanner", "Web Page", "Combine Files", and "Clipboard". Please consider adding "From Open Files" to those choices. This is partway to the above request: drag all of the files I want to process into Acrobat and then I'll find the action I wrote and run it.

   Either or ideally both of these would help cut steps from batch processing files and more importantly be easier (more obvious) to be able to use on an infrequent basis.

   This is to some extent a refinement or extension of other questions here. One of the things I have to do just often enough to not have it "habit" is batch processing of PDF files, usually to reduce file size. I have a custom tool created, and have now figured out how to "find it" when I open Acrobat.

   Assuming one has gotten to this point, there are two specific functions that would make this much easier, based on what makes sense to this user: I want to be able to drag files "somewhere" to process them.

   Photoshop (and Acrobat… more

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7. Please tell me how to delete PDF files. Thanks

   No idea how to delete pdf files. help // william

   3 votes

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8. Bug: Sending mail with script will fail every time if you previously accessed an excel sheet as odbc

   Livecycle:

   After accessing a Excel sheet as a dataconnection. Sending email will crash Adobe Acrobat DC with no error.
   Also if you start by sending an email, you can't Work with Excel sheet as a dataconnection.
   The problem is not there when using a normal mssql as a odbc source.

   The error is reproduceable. I have attached a pdf to show the problem.

   All fully updated:
   Windows 10 Pro
   Adobe Acrobat DC
   Office 365 og office 2013
   Microsoft Access Database Engine 2016(latest odbc driver for xlsx files)

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9. Invoice in CAD for Canadian Companies!!!!!!!!!

   There is nothing more frustrating that being invoice in USD when we are in Canada! It is a doable thing to add another currency to an accounting program. SO DO IT!

   2 votes

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   Need Info  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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10. There is a terrible waste of toolbar real estate to the word "Customize"- I need this space for other uses and cannot do anything

    There is a terrible waste of toolbar real estate to the word "Customize"- I need this space for other uses and cannot do anything

    2 votes

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11. tag

    I would like to add tags to PDF files that are inside of a Windows folder and be able to filter by tags.
    At the moment, the naming convention organises the PDF files in an order that is not beneficial for us.
    Can we add tags to PDF files and filter inside of a Windows folder?

    8 votes

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    Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Thanks for contacting us. We don’t have that feature in our product.

    Thanks
    Rachit

12. im gonna fail my science exam

    dont do science

    1 vote

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13. Adobe Acrobat (win 10) is extremely slow.. takes over 1 min to load, runs very slow.

    Acrobat takes nearly 1 min to load.
    Takes another minute to load a document (between 300K - 1000K). Takes several mins to load anything large (> 10MB).

    1 vote

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14. Acrobat Pro user license status report

    We have added and assigned 274 Adobe DC Pro users to the VIP Portal. We now need to run a report that provides activation status for each user i.e. if a user has installed Adobe DC pro and activated the license. Is that feature available or can it be added?

    25 votes

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15. I want to compare documents that are signed. I want to identify the differences - !!! Not change them !!! Why is this not available?

    I want to compare signed documents. I don't want to change them - just compare to identify changes. Been beating my head against the wall and I cannot understand the logic that prevents using compare.

    4 votes

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    Need Info  ·  AdminAakash Deep (Software Engineer, Adobe) responded

    Hi,

    Greetings! I am sorry to hear that you are facing issues with the compare feature.
    It would be great if you could help us with a few queries that will help us in investigating the bug:
    - What is the version of Acrobat Pro and the OS that you are using currently?
    - Could you please share the workflow that you’re using while using the Compare tool?
    - Could you please share some sample files with us so that we could reproduce the issue at our end?

    For info on how to share the files with us, please read the steps below :

    To share the file using Adobe send – cloud.acrobat.com/send
    - Open the above mentioned link
    – Click on “Select files to Send”
    – Click link “Choose file from my computer” and Select the file
    – Click on “Add Files”, if you have more files to add
    – Click on Create link
    – Share this link with us

    Hi,

    Greetings! I am sorry to hear that you are facing issues with the compare feature.
    It would be great if you could help us with a few queries that will help us in investigating the bug:
    - What is the version of Acrobat Pro and the OS that you are using currently?
    - Could you please share the workflow that you’re using while using the Compare tool?
    - Could you please share some sample files with us so that we could reproduce the issue at our end?

    For info on how to share the files with us, please read the steps below :

    To share the file using Adobe send – cloud.acrobat.com/send
    - Open the above mentioned link
    – Click on “Select files to Send”
    – Click link “Choose file from my computer” and Select the file
    – Click on “Add Files”, if you have more files to add… more

16. File Recovery Program or Service

    As I am sure happens with other customers, we have an issue where some of our PDF documents were damaged. A data room service had an incident where downloaded files were truncated. In some cases, the files will not open in Adobe, but they will open in other programs such as Microsoft Edge or SumatraPDF. This is because the footer is damaged, but while Adobe will not open a file that is missing the %%EOF statement or other portions of the PDF document specification, these programs ignore some portions of the specification that are not essential to the data within the document.

    Short-term:
    1. I would like assistance determining whether the truncated portion of my documents includes document content, or just the footer. While I can see the file is truncated in a hex editor, I do not know the PDF specification well enough to tell where the content ends and the footer starts. I understand there may be a way to recover the documents if just the footer is damaged, but if any document contents are damaged, I should not spend any more time hoping to recover the documents.

    Long-Term:
    2. Access to a program from Adobe that is not as strict about following PDF specification standards. I understand this may not be possible as it may circumvent document security Adobe wants to enforce, but might be extremely useful in helping myself and others to recover data from damaged PDFs. Several other programs were able to open 30-40% of the damaged documents. I assume this is because Adobe demands a %%EOF or other specification standards or it won't open the document, but these other programs are not as strict in forcing documents to adhere to PDF specification standards.

    1. A PDF recovery service from Adobe. In looking to repair these files, there are several PDF repair services out there that allow you to demo with the first page, or alternate pages of a document to see if it can be recovered, however, they are often not trusted sources, or cloud solutions that may or may not retain your data. When documents are important enough to recover, we would appreciate a trusted partner to help recover files.

    As I am sure happens with other customers, we have an issue where some of our PDF documents were damaged. A data room service had an incident where downloaded files were truncated. In some cases, the files will not open in Adobe, but they will open in other programs such as Microsoft Edge or SumatraPDF. This is because the footer is damaged, but while Adobe will not open a file that is missing the %%EOF statement or other portions of the PDF document specification, these programs ignore some portions of the specification that are not essential to the data within… more

    1 vote

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17. Md irshad
    1 vote

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18. Insert pages from scanner

    New Feature idea: Insert a page / pages from printer's scan from automatic multiple printer tray.

    2 votes

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19. one time buy link

    Why is there no link to pay one time and downla\oad instead of monthly or annual subscription? Even Microsoft has this feature!

    1 vote

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20. STOP MOVING STUFF!!!
    1 vote

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