2123 results found
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Windows Acrobat XI save as problem
In Acrobat XI on Windows I save as the file to create another same file. But the text in the creating file has been modified.
Steps to eproduce:
1. Open the Demo File.pdf and click "Save As" in File tab.
2. Give a name and save it somewhere.
3. Reopen the new file you will easily find it is not the same as Demo File.pdf3 votesSorry to hear your problem.
Unfortunately, Acrobat XI is no longer a supported version.
Try out the latest, Acrobat DC. If the issue persists, let us know.
You can get Acrobat DC here:
https://acrobat.adobe.com/us/en/free-trial-download.html -
Trial Expired
For some weird reason I probably tried Acrobat Pro DC but always had Acrobat. Since the trial expired I keep getting an error message saying I cannot access the features I normally used to even though I could have before this new Pro DC thingy!
3 votes -
Reduced Size PDF
Save as Other>Reduced Size PDF in DC - Adobe's prior versions of Acrobat reduced the file size much much more. DC Reduced Sized files are still too huge! It's not true they can't be reduced more in size because outside apps are able to do this without any difference in readability for basic use.
3 votesI would request you to use the “Optimize Scanned Pages” feature of Optimize PDF application. Please follow the below steps :
1. Open your PDF file and go to Optimize PDF application.
2. Choose the “Optimize Scanned Pages” option. Press “OK” on the next dialog with default settings.Regards,
Sandeep Grover -
Add Account Manager
I would like to request that the account manager information be added to the Admin portal. This is not specific to a product. If I need to contact my account manager I have no way to look up this information and it seems to change frequently.
3 votesThanks for Reporting. We have raised this to our engineering teams and will get back to you in case of an update.
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Acrobat file save is blank
I'm using Adobe Acrobat CC 2018 on an iMac using macOS High Sierra version 10.13.2. When I edit or create a pdf file, the save or save as commands bring up a BLANK field instead of the traditional save or save as field. I can't save any files. The only way to get the edited file or binder is to email it to myself. Is this something I can fix or is it a bug on CC 2018?
3 votesPreference on MAC is available under “Acrobat Pro DC” menu.
Please give it a try with the latest version of acrobat.
You can refer to https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html -
PDF pages simply go blank after 60+ mins
I have users that are experiencing the above described issue. They open up a single PDF, or multiple PDFs, and if they are left open for 60 mins or longer, all pages in the PDFs go blank.
Acrobat DC Pro (2015.006.30355), Windows 10, Microsoft Surface.
We are expecting the PDF pages to be available the entire time the PDF is open.
We've observed that it happens with multiple PDFs and requires the user to close all PDFs and reopen to resolve.3 votesCould you pls. share how are the PDFs being accessed? Are these kept on a network folder or shared (mapped n/w) drive? Or are you accessing them through a Citrix server or RDP?
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Give an option for the size a PDF opens.
Revise so saved PDF files opens 100% instead of huge views like 137% Maybe there could be a option in settings for this feature.
3 votesYou can try Click “File” and select “Properties.” Click the “Initial View” tab and select “100%” from the Magnification drop-down menu.
You can save/close and re-open the PDF in 100% magnification always.
If you need this to be a global setting for all PDF, you can refer to https://helpx.adobe.com/acrobat/using/adjusting-pdf-views.html
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BUG: LogTransport2.exe locks file handles on containing folder after pdf files are deleted
In many recent builds of Windows 10 with the CC version of Acrobat DC, If a pdf file is opened used and closed, the folder containing the file cannot be deleted even after the pdf file itself has been deleted. The cuase for this is that an Adobe logging process "LogTransport2.exe" holds an open file handle on the containing folder, and the folder cannot be deleted until the LogTransport2 process has been killed. This is a bug and should be fixed immediately.
3 votesOur team is looking into it and will get back to you shortly.
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STOP with the advertising/up-sell notifications!
When I open a PDF, I expect to be able to interact with it as soon as it loads, not have to wait 15 seconds while a stupid up-sell overlay loads and then have to close that before I can actually READ the PDF. That **** should be in a newsletter, not in the **** app.
3 votesHi Keith,
Sorry for the trouble you faced. Can you please attach a screenshot of the dialog you are seeing.
Thanks
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Acrobat quit unexpectively
With Mac os High Sierra Acrobat often quit unexpectively. Sometimes its quite impossible to check a pdf.
3 votesHi Bruno,
Can you please share the steps where you are facing this issue. Also, if it is file specific, can you please share 1 file as well.
Thanks.
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Opening side by side
It would be great to be able to open 2 PDF pages next toeach other for easy comparison, i.e. when comparing two people on a geneology site
3 votesHi
You can try the following –
Go to Organize Pages App to move the pages you want to see next to each other.
Then go to View→Display Options and select Two pages.Please let us know if this works for you.
Thanks
Vivek -
3 votes
Sorry for the inconvenience, can you please share your machine details, Acrobat version, and also the pdf with which you are facing the issue.
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When starting, open documents previously open
Often I'll have 5-10 documents open at once - they are constantly in use. When I close Acrobat they are all closed. and when I re open Acrobat I need to reopen all the documents. It would be nice if it would veryt simply open all of the files open when it was last closed.
3 votes -
Bug - Converting Font to Outlines
- Bug When Converting Font to Outlines
- Open PDF and run Convert Fonts to Outlines under Print Production then Preflight
- macOS 10.12.5
- Fonts should be converted to outlines
- Fonts are not converted when opening PDF in Illustrator
PDF files from InDesign do not seem to be affected. It looks like only PDFs created from Illustrator do not convert fonts to outlines.
3 votes -
Bug report—macOS keyboard shortcut new bookmark
To bookmark text, drag to select it. The selected text becomes the label of the new bookmark ONLY if you use the mouse—using the keyboard shortcut Ctrl-B creates a bookmark with a blank name.
Please fix!
3 votes -
Action Wizard causes crash
I've created an Action Wizard that does the following:
-Runs Preflight to convert to PDF/A-1a
-Saves to a Local Folder, appending "_A-1a" to the end of the file name.That's it. I can run this Action Wizard on individual PDFs no problem. But when I use the "Add Files..." option to run this wizard on multiple files, the Action Wizard begins, but crashes Acrobat after the first file. This has been the case for the last few updates to Acrobat DC (15.23.20056.213124), but did used to work with Acrobat DC and previous versions of Acrobat. This is on macOS 10.12.3.
3 votes -
Option to open in new window instead of tab
Very disheartened to find that the new adobe took away the option to open new documents as separate windows. This is very inconvenient for me in my day to day work as I often have many documents open at once and like to arrange them and move them freely around my screens. Now I have to pull them out of the tabs separately each time which is already getting old. Please add the option back in to automatically open as separate window!
2 votes -
2 votes
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rkeene@rlattorneys.com
I would like to find out if I can change the interface of the program back to how it was before this so-called-upgrade. This is like learning a new program and where to find/learn what the icons mean since they're so small and the images are difficult to decipher. How is this supposed to be an upgrade???? An upgrade is suppose to improve, not cause FRUSTRATION!!!!
2 votes -
adobe acrobat
where shall I begin…
since months – adobe acrobat s****!• crushing still on itself
• workspace that has been set up disappears again and again and has to be set up once more and more
• content of pdfs is sometimes only displayed in fragments and flashes continuously
• after each work step, screen turns white and I can no longer see any of the content – that means, close pdf-file, open again, other work step, closing pdf-file, open again, other work step – and so goes the story on…
• all the tools are no longer where they…2 votes
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