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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. 1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?

  2. לא נותן להורדה

    אין אפשרות להוריד שום דבר ורכשתי כסטודנט

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    If my understanding is correct, you purchased some product but could not downlaod. Can you provide some more details please? Exactly which product/version did you purchase? Did you purchase online? If so, did you receive an email with the download link?

  3. Bug report: In Acrobat Pro DC, PDF size reduction hangs app

    In Acrobat Pro DC, I try to reduce the size of a PDF file and Acrobat hangs. I have to Force Quit Acrobat. The PDF was originally an export from InDesign CC.

    1 vote
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks lee for reporting. We are also trying to reproduce the issue on our end, meanwhile it would be great if you can attach the indesign CC file.

  4. If I try to save a document with a different name the program crashes.

    If I try to save a document with a different name the program crashes.

    1 vote
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi we are not able to reproduce the problem in house.
    Can you elaborate little more here and also please provide the version of Acrobat you are using.

  5. Conversion of RGB/Spot to CMYK

    PDF does not finish converting Spot / RGB colors to CMYK/
    This is when using preflight fixes or convert color under Print Production Tools.
    Acrobat freezes most of the time, or when I try to Save as.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. How to count words in PDF?

    Is there an easy way to count the words in PDF?

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. javascript window expired

    I can't open PDFs, I tried everything from disabling javascript, turning protected mode off, to formatting my laptop. It always pops out with a javascript window expired. I've attached a photo below. If I disable javascript I am able to open the file but there is no content, if it is enabled then once I open the file it the pop up appears and when I click ok it closes the file.

    1 vote
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Rai,

    I suppose you are facing this with a particular set of PDF’s. Can you please provide one such PDF. Also please provide the version of Acrobat you are using.

    Thanks

  8. AABDC needs 'Smart Lookup' capabilities like what is in MS Word 2016 to be able to look up phrases, not just SINGLE words.

    AABDC needs 'Smart Lookup' capabilities like what is in MS Word 2016 to be able to look up phrases, not just SINGLE words.

    I want to be able to highlight something such as a persons name and then 'right click' on it and have a 'drop down' link to Google search the name or other selected phrases.

    1 vote
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    Under review  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Combine

    I work for the Federal government and was issued a copy of Adobe Acrobat DC. I have Adobe Flash Player 27 Active X and 27 NPAPI as well as Adobe Reader XI(11.02.21) installed on our system. I am having problems combining Adobe forms, I feel as if there are some radio buttons missing in order for this task to be completed. the page I singled out is blank, it should not be, there is data on that page. The 2 documents are not combined after hitting the COMBINE button, they are still two separate documents. Can you please advise if…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. For the record, I contacted Adobe for Chat support today. It was utterly worthless

    For the record, I contacted Adobe for Chat support today. It was utterly worthless

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?

  11. Leanguage

    Please do it for Polish users in Polish program

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Portfolio layout macro

    I have several potfolio with simial structure. Each time I open them I want a view with a vertical split in the window and the source folder added to the file deails pane. Not a big deal but adds up to some time. I have not been successful in finding a custom layout which provides this - they seem to be a daunting subject.. So my question is would it be possinle to write a macro I could run on opening the layout and where could I find hints/advice on how to write such a macro.
    Thank you for any…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. Running Sierra 10.12.6. Acrobat pro won't open properly.

    Acrobat pro won't open properly on my iMac running Sierra 10.12.6.
    I can see it in the menu bar at the top of the screen, but it won't open any further than that.
    I have been able to click on file-open and managed to open a file, but none of the tool functions work.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Apologies for the trouble, can you provide the Acrobat version you are using. Also please provide the following logs:

    “~/Library/Logs/Adobe/Acrobat Update Helper DC.log”

    “~/Library/Logs/Adobe/Acrobat Updater DC.log”

    “/Var/log/install.log”

  14. 1 vote
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you faced. Can you elaborate on the issues you are facing with Acrobat DC and allow us to help you here.

  15. "acrobat dc has stopped working" on Build full text index with catalog


    1. Select Full Text Index with Catalog

    2. Select Directories to Include

    3. Input Name of Index

    4. Select Build

    5. "Acrobat DC has Stopped Working"

    Any ideas on how to work around?

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. The right panel could be hid in Adobe Acrobat XI that worked wonderfully well for me. Annoyingly, I can't seem to do so in the Pro 17!

    I want Adobe Acrobat Pro 17 to work at least half as well as Adobe Acrobat Pro XI that did the jobs I needed wonderfully well for me. I NEED TO CLOSE THE RIGHT PANEL JUST LIKE I COULD IN XI!!!!!!!!!!! i SEE OTHERS HAVE COMPLAINED ABOUT IT TOO. If something wasn't broke in older version why "fix it" with this one. It interferes with my ability to follow through on searched text and read same with the split screen capability Windows offers! PLEASE FIX IT SOON!!!!!!!!!!!!!!!!

    1 vote
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    Under review  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add tutorial to add an index to a book. Your instructions for it are WAY TOO VAGUE.

    I have been trying to add an index for a 278 page book in PDF. I spent an hour on the phone to tech support in India and no one there seems to know how to do this.

    I also need to be able to VIEW it and install it into this PDF to publish it. PLEASE add a tutorial on how this is done, step by step, without CLOUDING the issue with terms like "catalog" and "metatdata" that do NOT contribute to the objective.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Estou para comprar o Adobe Acrobat Pro DC e experimentei a versão gratuira, mas para minha surpresa não tem como acessar o ENVIAR E RASTREAR

    Estou para comprar o Adobe Acrobat Pro DC e experimentei a versão gratuira, mas para minha surpresa não tem como acessar o ENVIAR E RASTREAR. Na versão vendida tem esse dispositivo?

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. 以前のバージョンの場合、必要な文章の一部をドラッグすれば、テキスト化されて利用できました。今は、全体を一度テキスト化してから、コピペする形となり、非常に不便を感じています。現在のやり方が悪いのか、それとも、ソフト的にそのような使い方を想定していないのか。改良ください。

    以前のバージョンの場合、必要な文章の一部をドラッグすれば、テキスト化されて利用できました。今は、全体を一度テキスト化してから、コピペする形となり、非常に不便を感じています。現在のやり方が悪いのか、それとも、ソフト的にそのような使い方を想定していないのか。次回のソフト改善の際に、そのような使い方ができるように改良お願いします。

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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