2155 results found

1. The program does not allow me to save as a new document after changes are made. Please help.

   The program does not let me save changes made to a pdf document after renaming it as a new document. It shows odd characters where I made the changes. I am using a Mac.

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2. COMPLAINT!

   Your Website offers no easy way to contact customer support. Then when I found the number with a Google search, it took me 45 minutes and the demand of a supervisor to CANCEL a subscription. THEN even though the charge is pending, there is a 7 to 10 DAY HOLD on MY money. This is VERY unprofessional and NOT a good way to do business. I can assure you that I will never pay for an adobe product again.

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3. Fine white border/line around PDF in Adobe Acrobat Pro DC

   Please fix the setting, or allow us to "turn off" the setting that shows a white border or line around the edge of the PDF when viewed in Acrobat Pro DC. This may have been to help highlight the edge of the page when the page and the background are the same color. However, it's causing major issues for me when I'm trying to proof and review full-page / full-color PDFs for printing. I have attached an image to show the top edge of the page I'm proofing right now, and I can't tell if this is the printer proof that's a problem or Acrobat's way of displaying this.

   This issue was previously reported by someone who said it happened when exporting a PDF from InDesign. The idea was dismissed by a developer who couldn't see the issue in the PDF, and said it's probably caused by InDesign. HOWEVER, I have this issue with ALL of my PDFs right now, regardless of their source software. I don't think it's a PDF page issue, so much as an Acrobat Pro DC display issue. Thanks.

   Please fix the setting, or allow us to "turn off" the setting that shows a white border or line around the edge of the PDF when viewed in Acrobat Pro DC. This may have been to help highlight the edge of the page when the page and the background are the same color. However, it's causing major issues for me when I'm trying to proof and review full-page / full-color PDFs for printing. I have attached an image to show the top edge of the page I'm proofing right now, and I can't tell if this is the printer proof… more

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4. Acrobat DC Standard shuts down unexpectedly

   Worked fine until recently. If I try scanning, exporting or any major action it just closes. No error message. Running Win 10 Pro 1909 and Acrobat Standard 2015.006.30505. Went through all troubleshooting steps still ng.

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5. Bring back the File Export User Interface = *.aaui

   The Acrobat XI version before Acrobat XI Pro 2017 let the user export the current settings to a standard *.aaui file. That way, one could alter between preferences or GO BACK if a change was not working as needed/expected. It also allowed for exchange of settings between users if User B preferred concept used by User A ....

   For the life of me I cannot understand why I found this previous request to be 'DECLINED' :

   Declined by digvijay singh bisht (Software Engineer, Adobe) responded

   Save Quick Tools settings
   There also needs to be a way to save customize Quick Tools settings. If I rest the toolbars, I then have to manually set up quick tools again when I want to go back to a certain arrangment. They should work like workspaces do in the other Adobe program

   The Acrobat XI version before Acrobat XI Pro 2017 let the user export the current settings to a standard *.aaui file. That way, one could alter between preferences or GO BACK if a change was not working as needed/expected. It also allowed for exchange of settings between users if User B preferred concept used by User A ....

   For the life of me I cannot understand why I found this previous request to be 'DECLINED' :

   Declined by digvijay singh bisht (Software Engineer, Adobe) responded

   Save Quick Tools settings
   There also needs to be a way to save customize Quick… more

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6. OCRLibrarylnf.dll

   This is a bug report. Typically Enhancing a scan triggers an error message (which is attached). This error message at the very beginning of the enhanced scan. The path shown in the error message does exist. I've reinstalled several times.

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7. security flaw

   there is a security flaw in adobe acrobat Architecture: x86_64
   Build: 19.21.20049.354971
   AGM: 4.30.91
   CoolType: 5.14.5
   JP2K: 1.2.2.44610

   sometimes, while opening a new PDF, a cache of the previously opened PDF (which is no longer opened) will be displayed for several seconds until the the newly opened PDF is fully loaded

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8. Preventing downloading PDF placed om my website

   I want to publish a magazine on my website. The page is normal HTML, with a clickable link that opens the PDF. I can prevent the PDF being printed, but I cannot prevent it to be downloaded. Some services, like www.issuu.com, make that possible, publishers can prevent downloading PDF's from that site. What I want is that I can password protect my PDF on my website, so that it can be opened, but not be downloaded or printed. It would be very nice if Acrobat DC makes that possible, then I can use my own website and don't need to depend on an external service.

   I want to publish a magazine on my website. The page is normal HTML, with a clickable link that opens the PDF. I can prevent the PDF being printed, but I cannot prevent it to be downloaded. Some services, like www.issuu.com, make that possible, publishers can prevent downloading PDF's from that site. What I want is that I can password protect my PDF on my website, so that it can be opened, but not be downloaded or printed. It would be very nice if Acrobat DC makes that possible, then I can use my own website and don't need… more

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9. Bug: Cannot open PDF inside a compressed (zipped) file.

   1. Open compressed (zipped) file in "File Explorer"
   2. Have preview on for "File Explorer"
   3. Select the PDF for preview in File Explorer
   4. Open the PDF
   5. Receive Error message Error Message: "Windows cannot complete the extraction. The destination file could not be created."

   OS: Windows 10 Pro 64bit

   Workaround

   1. Turn off Preview in File Explorer and Adobe Acrobat opens the PDF without any issue.

   2. Task Manager --> End Task Adobe Reader process --> Open PDF

   Note: Adobe Reader is not installed

   3: Uninstalling Adobe Acrobat (Not really an option, if you want to use Acrobat).

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10. remove ******** marketing on home page

    I don't pay for Acrobat so you morons can dump ads for your apps. The more you bloat a paid application, the less we use it.

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11. Ability to open PDFs in Organizer MOde by default (or to switch back and forth)

    Ability to open PDFs in Organizer MOde by default (or to switch back and forth). Or alternatively the ability to switch to organizer mode for multiple PDFs that are open at the same time. Right now, you would have to click on each PDF individually and then click on Organizer

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12. 3D model friendly capabilities

    We need 3D capabilities in PDF form, so we can create brochures, e-books with 3D models that potential clients can observe the products in 3D.
    Having the capability of checking the products in more dimensions would help people acquiring either model is being marketed

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13. Acrobat Pro DC 19.021.20048 stuck as soon as it is opened

    Since I upgraded acrobat Pro DC to version 19.021.20048, when I opened the software, it always stuck and couldn't be used at all. My computer system is macOS 10.14.6. I have tested two Macs (macOS 10.14.6) that also have this problem. What's the matter, please? Please resolve as soon as possible.

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14. Freeze on startup - Acrobat Pro DC, MacOS 10.14

    Serious freeze-on-startup problem with Acrobat Pro DC--it seems to be completely broken. (I've stopped using it and have reassigned Acrobat XI Pro as default pdf application. Though Pro 11 is no longer supported, it's at least functional.)

    • App version: Adobe Acrobat Pro DC 19.012.20040
    • System: 2016 Macbook Pro, OS 10.14.6; 2.7GHz Intel i7, 16GB RAM.

    • First observed on Mac OS 10.13.4 (High Sierra) and corrected by updating to OS 10.13.6.
    • Problem resurfaced with OS 10.14.6 (Mojave).

    Note: uninstall-reinstall attempted with no improvement in both old and new operating systems; also tried restarting the computer.

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15. Save as Reduced Size PDF - Nothing Happens

    Save as Reduced Size PDF no longer works in Adobe Acrobat Pro DC. Any advice?

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16. Let me buy the product and butt out!

    Your SAAS model is a crock, but your persistent tracking is worse. It is absolutely offensive that you will charge me again and again while simultaneously disabling the program because I don't want to sign in again and again. I've started looking for your replacement.

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17. option to use the sent date instead of received date when converting to PDF from outlook

    Currently the Adobe Acrobat add-on for Microsoft Outlook leverages the "received date" to timestamp the messages. It would be nice to have the option to use the "sent date" of the message instead for the timestamp. There are instances during email migrations where the top level received date header gets updated to the new mail system it got migrated to. When that happens, the received date changes on the message in Outlook. When organizations are providing PDFs for public records requests or legal requests, the queries in the ediscovery tools search by the "Sent" date of the message. Generally with emails traveling fairly instantaneously, the discrepancy in date/time is negligible. But in instances of these messages when they are migrated to a new email system, the discrepancy can by significant and the date used in the "convert to pdf" now becomes "inaccurate".

    Currently the Adobe Acrobat add-on for Microsoft Outlook leverages the "received date" to timestamp the messages. It would be nice to have the option to use the "sent date" of the message instead for the timestamp. There are instances during email migrations where the top level received date header gets updated to the new mail system it got migrated to. When that happens, the received date changes on the message in Outlook. When organizations are providing PDFs for public records requests or legal requests, the queries in the ediscovery tools search by the "Sent" date of the message. Generally with… more

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18. having output preview tool open with large documents causes Acrobat to stop working

    Anytime I have a document with a higher number of pages open and "output preview" tool open at the same time, all of Acrobat becomes unresponsive and you have the spinning pinwheel. Can the output preview tool be limited to checking on the visible page, so I don't have to wait 30+ seconds between every action for the tool to re-process the whole document?

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19. Need sign in/log in option in adobe reader touch for windows 10 so that i can sync files to cloud and simultaneously read in mobile

    I installed adobe reader touch in my windows 10 laptop, i am unable to login to my account,there is no option for log in.
    I need to access a PDF (with notes)made in one device that can be continued in another device, for which i need to log in to adobe so that both my devices are connected.

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20. Acrobat should give you the ability to create a trapped PDF file.

    It seems the only way to send out a trapped PDF file is to embed traps or to use In-Rip trapping. Adobe obviously has the trapping technology why not let the end user trap filed to their specs. and let them save a PDF file. I send out trapped pdf files all the time that were trapped in Prinergy to printers and publications that require the pdf files be trapped. This isn't an option in the Adobe workflow and I'm not sure why.

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