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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Portfolio layout macro

    I have several potfolio with simial structure. Each time I open them I want a view with a vertical split in the window and the source folder added to the file deails pane. Not a big deal but adds up to some time. I have not been successful in finding a custom layout which provides this - they seem to be a daunting subject.. So my question is would it be possinle to write a macro I could run on opening the layout and where could I find hints/advice on how to write such a macro.
    Thank you for any…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. Running Sierra 10.12.6. Acrobat pro won't open properly.

    Acrobat pro won't open properly on my iMac running Sierra 10.12.6.
    I can see it in the menu bar at the top of the screen, but it won't open any further than that.
    I have been able to click on file-open and managed to open a file, but none of the tool functions work.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Apologies for the trouble, can you provide the Acrobat version you are using. Also please provide the following logs:

    “~/Library/Logs/Adobe/Acrobat Update Helper DC.log”

    “~/Library/Logs/Adobe/Acrobat Updater DC.log”

    “/Var/log/install.log”

  3. 1 vote
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you faced. Can you elaborate on the issues you are facing with Acrobat DC and allow us to help you here.

  4. "acrobat dc has stopped working" on Build full text index with catalog


    1. Select Full Text Index with Catalog

    2. Select Directories to Include

    3. Input Name of Index

    4. Select Build

    5. "Acrobat DC has Stopped Working"

    Any ideas on how to work around?

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. The right panel could be hid in Adobe Acrobat XI that worked wonderfully well for me. Annoyingly, I can't seem to do so in the Pro 17!

    I want Adobe Acrobat Pro 17 to work at least half as well as Adobe Acrobat Pro XI that did the jobs I needed wonderfully well for me. I NEED TO CLOSE THE RIGHT PANEL JUST LIKE I COULD IN XI!!!!!!!!!!! i SEE OTHERS HAVE COMPLAINED ABOUT IT TOO. If something wasn't broke in older version why "fix it" with this one. It interferes with my ability to follow through on searched text and read same with the split screen capability Windows offers! PLEASE FIX IT SOON!!!!!!!!!!!!!!!!

    1 vote
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    Under review  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add tutorial to add an index to a book. Your instructions for it are WAY TOO VAGUE.

    I have been trying to add an index for a 278 page book in PDF. I spent an hour on the phone to tech support in India and no one there seems to know how to do this.

    I also need to be able to VIEW it and install it into this PDF to publish it. PLEASE add a tutorial on how this is done, step by step, without CLOUDING the issue with terms like "catalog" and "metatdata" that do NOT contribute to the objective.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Estou para comprar o Adobe Acrobat Pro DC e experimentei a versão gratuira, mas para minha surpresa não tem como acessar o ENVIAR E RASTREAR

    Estou para comprar o Adobe Acrobat Pro DC e experimentei a versão gratuira, mas para minha surpresa não tem como acessar o ENVIAR E RASTREAR. Na versão vendida tem esse dispositivo?

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. 以前のバージョンの場合、必要な文章の一部をドラッグすれば、テキスト化されて利用できました。今は、全体を一度テキスト化してから、コピペする形となり、非常に不便を感じています。現在のやり方が悪いのか、それとも、ソフト的にそのような使い方を想定していないのか。改良ください。

    以前のバージョンの場合、必要な文章の一部をドラッグすれば、テキスト化されて利用できました。今は、全体を一度テキスト化してから、コピペする形となり、非常に不便を感じています。現在のやり方が悪いのか、それとも、ソフト的にそのような使い方を想定していないのか。次回のソフト改善の際に、そのような使い方ができるように改良お願いします。

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Does acrobat have access to my computer?

    Whenever I use acrobat, my mouse seems driven by commads - not mine - to do things in acraobat. Things like scrolling, moving mouse, opening other windows in acrobat. Is it a ghost or is it Adobe?

    1 vote
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    I am afraid, Acrobat can not be responsible for this abrupt behavior. Please
    do a virus scan on your machine. Let us know if that helps.

    Thanks

  11. 1 vote
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    Need Info  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. 3d connexion 3d mouse useability of zoom feature

    In previous versions of Adobe Acrobat / reader you could use a 3d mouse (3dconnexion) to zoom and navigate a document. This is very helpful on larger drawing type documents where you want to move around and zoom in. I noticed that the 3d mouse does work to scroll up and down a text type document. Are there any plans to integrate zoom and pan features?

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Choose View > Zoom > Pan & Zoom, or click the Pan & Zoom tool in the Select and Zoom toolbar.

    Do any of the following:
    1.Drag the handles of the box in the Pan & Zoom window to change the document magnification.

    2.Drag the center of the box to pan across the area you want to see.

    3.Click the navigation buttons to move to a different page.

    4.Enter a value in the zoom text box, or click the plus or minus buttons to increase or decrease the magnification by preset levels.

  13. A document where images cannot be screenshot to be searched for on google images or way to alter our images so same images don't come up

    I need to be able to create a document where the images we include can not be screenshot and the searched for in google image search (thus enabling the person I am sending the PDF to to go to competitor websites who have the same images as us). So either no screenshot allowed or the ability to change the images we have sufficiently that google image will not find it.

    1 vote
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    Under review  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. redaction

    When saving a redacted file, the option to for "redacted" to NOT be added to the end of the file name.

    1 vote
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    Under review  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bug: Unable to Open a pdf while mid-saving another.

    Problem: I am unable to open a pdf (from hard drive i.e. desktop) while I am in the 'save as' menu for another pdf file.

    Reproduce:
    1. Opened an pdf from Microsoft Outlook.
    2. Went to file > "save as'
    3. Used windows explorer to open another pdf that was saved on windows cloud storage.
    4. Unable to open second pdf file.

    Environment: Windows 7; Adobe Acrobat Pro DC 04581.

    Expected Result: I should be able to open the second pdf file

    Observed result: Unable to open second pdf file

    Bonus: Results occurred once I was out of the 'save…

    1 vote
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    Under review  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bug on Redacted Information

    I have received a redacted contract on Adobe Acrobat Standard DC that I use on Windows 7. When I hold down ctrl and scroll in (to zoom) the redacted information flashes and I can see what information is blacked out. I think the information should be securely blacked out so there is no possibility of obtaining that information.

    1 vote
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    Under review  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. I can't open the PDF attachment from email

    I received this file thorough email and I can't open it in my MacBook, but it opens in other computers.
    This happens daily with many other PDF's I receive.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. [BUG] (new) preflight libraries, scripts cannot call profiles outside current library

    BUG report:
    [ISSUE]
    1. Preflight profiles outside last used preflight library (a new feature) cannot be called by scripts
    [STEPS TO REPRODUCE]
    2.1. Import a preflight profile into the Standard preflight library
    2.2. Change preflight library and execute a profile from another library
    2.3. Use a JavaScript call to launch the profile installed in step 2.1, i.e. Preflight.getProfileByName(name)
    (Documentation: http://help.adobe.com/enUS/acrobat/acrobatdcsdk/2015/HTMLHelp/Acro12MasterBook/JSAPIAcroJS/Preflightmethods.htm?rhtocid=6185503#TOCgetProfileByNamebc-4)
    2.4 Profile cannot be found
    [ENVIRONMENT]
    3. Windows 10, Acrobat Pro DC 2017.009.20044
    [EXPECTED RESULT]
    4. The Profile installed under 2.1 should be executed
    [OBSERVED…

    1 vote
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    Under review  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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