2158 results found

1. Won't remember magnification setting

   Adobe Acrobat Pro won't remember magnification setting (fit page) after save and close. If I reopen the file after quitting Acrobat it shows the previous default setting. If I force quit and reopen then the change shows. Seems its caching the old settings unless I force quit to clear.

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   Resolved  ·  digvijay singh bisht responded

   Sorry for the inconvenience caused to you.
   You can get your desired results by following the below steps:
   1) Open a pdf
   2) Right click and go to document properties.
   3) click on initial view tab
   4) Select desired ‘Window options’ & save

   After doing the above steps whenever you relaunch the pdf, you’ll get the desired page fit (you selected).

2. Mobile adobe acrobat app - to be able to combine pdf files

   To be able to combine pdf files using mobile adobe acrobat application

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3. Please add a feature in Acrobat to make single pages into spreads.

   Please add a feature in Acrobat to make single pages into spreads.

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4. Preflight marks multiply selected choices as syntax error

   I created a simple form with Acrobat DC. I marked as multiple select and in preview selected 2 items with control + click. The preflight syntax checker indicates the /V key as having a bad value. With reportlab I can create choices with /DV having multiple values. Those are also regarded as an error.

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5. Automatic bookmark building

   There should be a feature when editing PDFs to build bookmarks from headings/text format.

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   Resolved  ·  digvijay singh bisht responded

   Hi,

   Greetings!

   You can directly create bookmarks by selecting the text and pressing ctlr/cmd+b.
   The bookmark will be created with required heading or text.

6. Crash when compressing PDF

   XI Pro crashes when you try to save as compressed PDF

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   Need Info  ·  digvijay singh bisht responded

   Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
   Also are you facing this issue with a particular document.

   or this is a generic issue.
   Also can you please share with us some sample files

7. Adobe Digital Edition

   This is not about Adobe Reader it is about Adobe Digital Edition. As there is no entry for ADE I chose the first one on the list and hope that a category for the ADE is created.
   
   The problem is that Adobe Digital Edition is a Digital Reader and that you can't actually read your books through loss of access to the file or it appears that way. I assumed it was this as I cannot access your file either so assumed there would be nothing wrong with that file. I am using it through my council library membership which uses Borrowbox for E-material. It was working perfectly everyday for about two weeks until yesterday when I received the following message. (See attachment) I am unable to find a fix for this on the internet. I also cannot use another program as the link from the library is .acsm. Interestingly I can still download (the link is there) but cannot 'add to library'. I cannot return the book to the library either. I am running Windows 7.

   This is not about Adobe Reader it is about Adobe Digital Edition. As there is no entry for ADE I chose the first one on the list and hope that a category for the ADE is created.
   
   The problem is that Adobe Digital Edition is a Digital Reader and that you can't actually read your books through loss of access to the file or it appears that way. I assumed it was this as I cannot access your file either so assumed there would be nothing wrong with that file. I am using it through my council library membership which… more

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   Resolved  ·  amukherj responded

   I am assuming your concerns have been resolved. Let us know otherwise.

8. Program Closes Adobe Acrobat DC has stopped working

   I will be in the middle of a project and this comes up...

   Adobe Acrobat DC has stopped working

   A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. If this happens, I am going to stop paying a monthly fee and discontinue services. HELP

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   Need Info  ·  digvijay singh bisht responded

   Sorry for the inconvenience caused to you. Kindly share with us specific details of the issue you are facing

9. Need pressure sensitive inking
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10. how do i get my dc pro onto my ipad pro

    how do i get my dc pro onto my ipad pro

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11. Acrobat Reader/Pro do not properly support word-by-word selection in macOS

    1. Open a PDF containing text in Acrobat Reader or Acrobat (18) in macOS (10.12.6) on the Mac (also applies to other versions).
    2. In order to select a string of words, double-click on the first word and, without releasing the mouse button, drag in the required direction to extend the selection.

    Expected Result: Acrobat should select the word you double-clicked on, and THEN extend the selection word by word based on the direction of the dragging.

    Observed Result: Acrobat selects the word you double-clicked on, and then fails to extend the selection.

    The only way to select a string of words is to use single-click-and-drag, which of course requires higher mouse-pointing accuracy.

    It's been a bug for YEARS. No sign of it getting fixed. I've already reported it through other channels, to no avail. I guess I have to try this channel now.

    1. Open a PDF containing text in Acrobat Reader or Acrobat (18) in macOS (10.12.6) on the Mac (also applies to other versions).
    2. In order to select a string of words, double-click on the first word and, without releasing the mouse button, drag in the required direction to extend the selection.

    Expected Result: Acrobat should select the word you double-clicked on, and THEN extend the selection word by word based on the direction of the dragging.

    Observed Result: Acrobat selects the word you double-clicked on, and then fails to extend the selection.

    The only way to select a string of words… more

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    Under review  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Thanks for reaching out for your concerns.
    We have noted your feature request. The team would evaluate it along with other features with us and taken up based on relative importance/impact.

    Thanks
    Ayush Jain

12. Delete question asking whether to send & track EVERY time I attach a pdf to an email. It is annoying

    Provide an option to turn off the automatic Send & Track Yes No question that pops up every time a pdf is attached to an email.

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13. unable to use undo redo in Acrobat Pro DC, using a Mac/ High Sierra
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14. I cannot find all of the tools I used to use - sign, comment, edit, cloud. Please bring them back!

    Why did they remove all the tools. This new program us useless to me now.

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15. redact failure in DC?

    why doesn't redaction work in DC?

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16. BUG - Randomly Can't Play certain .mp4's

    I have had multiple PDFs made in indesign with REALLY SIMPLE .mp4's just refuse to play. In this one, the second video plays fine, but the first will NOT play no matter what I do. I've switched the video, I've reexported it, I've deleted the contents of the page and started over, and it still just sits with that ugly loading bar whenever I open it up in acrobat to test it out. I work with video regularly, and this happened last week when I tried assembling a few videos for a project for another client. All of them loaded fine except one, and nothing I did got it to play. THIS IS UNACCEPTABLE. I've searched all over online and I can't find any way to fix it. I'm so Fing sick of adobe programs not working at their most basic fing level. I'm ****** off. My time is being wasted, and therefore my performance is being negatively impacted at my workplace. I've spent over 2 hours researching a problem that shouldn't even exist, and I still don't have a usable file containing the appropriate video content. WTF. Before&After9 doesn't play. Nothing else put in that page plays. The printing video works fine.

    I have had multiple PDFs made in indesign with REALLY SIMPLE .mp4's just refuse to play. In this one, the second video plays fine, but the first will NOT play no matter what I do. I've switched the video, I've reexported it, I've deleted the contents of the page and started over, and it still just sits with that ugly loading bar whenever I open it up in acrobat to test it out. I work with video regularly, and this happened last week when I tried assembling a few videos for a project for another client. All of them loaded… more

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17. Adobe Pro crashes with redaction on Mac - this is insane and makes the program unusable
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18. mail sending feature does not work

    Send by email does not work (bug).

    In windows 10 pro 64bit and latest Acrobat pro DC it is impossible to send a document via email. It is not abble to connect to the smtp serv er of the 1and1 email service by any plausible setting (SSL/TSL/plain).

    Wen I try to do the same with my gmail account it sais it is not possible to compose the email.

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19. Preflight - Remove Empty Pages

    "Remove Empty Pages" was a feature in Preflight that has since been removed. What a great option to have, very disappointed with it's removal. Is there another way to identify blank pages using Adobe? Or can this option be added to an account? When working with 1000s of pages, selecting blank pages for deletion is very tedious and costly for the client. I have several users that could utilize this tool.

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20. Recovery of all Open PDF documents after a crash or shutdown on the computer

    Every time Windows crashes all the Adobe files that were open get lost. Please tell me how to recover all open files when after restart

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    Resolved  ·  Pratyush Dhoundiyal responded

    Hi,

    You can always check the recent files you opened, but as designed after system restart Acrobat will not open those files for you by itself.

    Thanks