Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Selectthe feedback forum for your product.
  • Browseideas and vote for the ones you like.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. Incorrect hadling of word division in Cyrillic languages

    Steps to reproduce the bug: Open the attached pdf file and try to find the word "поиск" (using the search tool).

    Expected result: Acrobat finds the word "поиск" at the and of the first line.

    Observed result: Acrobat finds nothing.

    Environment: Windows; any version of Acrobat or Acrobat Reader.

    1 vote
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    Need Info  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. initial view error - Bug Report

    Acrobat Pro DC Version 2019.008.20081 - Windows 10 64bit

    I configured the initial view setting in the Document properties, such as Page Layout, magnification, open to page, and Window Options
    But the initial view configuration is ignored when I open the pdf document, and the Acrobat shows last view settings and page regardless initial view setting.

    For example, I set the "Page Layout" with Two up and "Open to Page"
    with 1. then save and close. when I reopen the document, the Acrobat shows single page layout view and page 5 as the las view before closing document.

    The Initial…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Acrobat DC closing automatically

    Acrobat DC began closing automatically, again. This is two weeks after I uninstalled the program and then reinstalled. Whether I open a pdf file from the Explorer window or open Acrobat and then select the file to open, the program closes automatically 10-15 seconds after it opens. After reinstalling the program, the problem continues. I have already tried the suggestions from an earlier post (updating the software from the Help menu, repairing the software from the Help menu and running Acrobat distiller). It does seem to be checking my registration status, but does not remain open long enough for me…

    4 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the inconvenience caused to you.
    Kindly share with us your machine details and Acrobat version.
    also, requesting you to try ‘Repair’ once-

    Reader or Acrobat, or the resources they rely on, could have been damaged. Repairing the installation is a quick troubleshooting safeguard.

    (Reader) Choose Help > Repair Adobe Reader Installation.
    (Acrobat) Choose Help > Repair Acrobat Installation.

  4. I can't email a PDF file directly from documents-just started recently. Have always been able to do so.

    I can't email a PDF file directly from documents-just started recently. Have always been able to do so.

    8 votes
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    9 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. "Content preparation progress" takes too long

    Whenever opening pdf file, Acrobar Pro DC always shows a window titled as 'content preparation progress". This takes too long and blocks file content & makes hard to read file content.
    Sometimes several minutes, sometimes forever!
    This needs to be improved.

    3 votes
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    Need Info  ·  9 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can't save a simple change without having to 'save as' and rename the document

    If you go into a saved document and change something you cannot save it you have to save it as a completely separate document. i.e. I edit one line to be italicized and hit save and I get a pop up error that states, "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.

    1) I am the only user
    2) I created the .pdf document yesterday and did NOT make it read-only.

    20 votes
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    Need Info  ·  9 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. crashed

    Acrobat just crashed due to file size, and could not be recovered, just lost everything.

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. will not save or save as anything

    if I open an existing PDF and make changes it will not save, if I create a new PDF it will not save. I have tried save, and save as neither work. and I need this to work for my job.

    4 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Stack crash when using Advanced Search on Windows 7

    When using Edit | Advanced Search… on Windows 7, Acrobat Professional DC consistently crashes with the following report:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Acrobat.exe
    Application Version: 15.16.20039.54196
    Application Timestamp: 5728a758
    Fault Module Name: StackHash_f1a3
    Fault Module Version: 6.1.7601.24094
    Fault Module Timestamp: 5abedfcd
    Exception Code: c0000374
    Exception Offset: 000ce9fb
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 3081
    Additional Information 1: f1a3
    Additional Information 2: f1a37b16ca1208762a0b8aa6cab1b014
    Additional Information 3: 491b
    Additional Information 4: 491bf36471b9991aef7b9c9cc09ecca7

    1 vote
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Sorry to hear that you’re facing while using Find tool.
    In order to reproduce the issue in-house, can you please provide the following details :

    1. Please tell us the version of your Acrobat/Reader.
    2. Could you please share the workflow that you’re trying to perform using the Find tool?
    3. It will be great if you could share the crash dump with us.

    How to create crash logs on Windows environment?
    1. Retry the scenario where Acrobat crashes
    2. Do not close the pop-up when Acrobat crash
    3. Open Task manager
    4. Right-click on “Acrobat.exe *32” process and select ‘Create Dump file’
    5. It will create a log file in the temp folder. (Path will be displayed on pop-up comes when logs created). You can also check this under
    - Open Run process (Win+R)
    - Type temp
    - Logs file will be available here with name “Acrobat.DMP

  10. Windows Acrobat XI save as problem

    In Acrobat XI on Windows I save as the file to create another same file. But the text in the creating file has been modified.
    Steps to eproduce:
    1. Open the Demo File.pdf and click "Save As" in File tab.
    2. Give a name and save it somewhere.
    3. Reopen the new file you will easily find it is not the same as Demo File.pdf

    3 votes
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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Crash when compressing PDF

    XI Pro crashes when you try to save as compressed PDF

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
    Also are you facing this issue with a particular document.

    or this is a generic issue.
    Also can you please share with us some sample files

  12. Can't open previously created portfolio files

    Portfolio file created in prior Adobe Acrobat Pro DC version. Upgraded version: 2018.009.20044.

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. Acrobat DC is so horrible that I will toss it for a pirate copy

    It is dead slow! I have an 64bit Windows 10 laptop and it takes almost two minutes to exit it! I will toss it for a pirate copy without cloud options.
    It sucks big time.

    2 votes
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    Need Info  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bug: Save as not working: "The File may be read-only, or another user may have it open.

    Unable to "save-as," export, or e-sign a PDF document.

    Error message when trying to export as another PDF file type, or as another PDF with normal "save as":

    "The File may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."

    I am using Acrobat 9 Pro on a Mac OS Sierra 10.12.6.

    4 votes
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    Need Info  ·  5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. it keeps crashing on my mac and its the newest version of Acrobat Pro

    whenever I add rich media to a PDF, Acrobat Pro DC keeps crashing making it useless. and annoying as I just bought it so it's the latest version.I have a 2016b mac book air. help!

    2 votes
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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Apologies for the trouble, can you provide some sample rich media PDFs with which you are facing this.

  16. DC PRO constantly crashes

    DC Pro is totally unreliable, whether creating a pdf, trying to access a pdf or saving the program displays "DC Pro not responding. Happens very frequently making the program useless. Have worked with support 3 times no resolve. Occurs on both my WIN10 and WIN7 computers, never had a problem with ver 7 through 10. Pay lots for DC team but will have to look for another vendor.

    5 votes
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    Need Info  ·  5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Pages flickering

    When viewing pages, they often flicker, as if they are redrawn infinitely.

    2 votes
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    Need Info  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. What happened to File-Save and File-Save As

    What happened to File-Save and File-Save As? Adobe Acrobate Pro DC updated itself and they're gone.

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. PDF won't open from Windows Explorer after a different PDF is opened from inside Madcap Flare

    I'm using Adobe Acrobat DC and MadCap Flare 2018 r2 on a Windows 10 operating system.

    Steps to reproduce:


    1. Build a PDF in Flare.

    2. Open the PDF from inside Flare.

    3. Double-click on a different PDF in Windows Explorer.

    Expected result: Second PDF opens.
    Actual result: Second PDF does not open. The error message that shows up sometime later says: Acrobat failed to connect to a DDE server.

    MadCap support has been unable to resolve the issue.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. Dont crash lose 3 hours of my work and then not be able to bring it up the file, how about that for a great idea. Thanks!

    dont crash and have a **** program that loses large amounts of work. Thank god there was an auto save oh wait it crashed and didnt work too.

    super!!!!!

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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