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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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123 results found

  1. 2 votes

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  2. 2 votes

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    I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?

  3. New Version Will NOT Allow A .pdf To Open Directly Into Your Office365 Create New Mail Tab So That An Email Can Be Sent

    3 votes

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  4. When I download a pdf and use the SAVE or SAVE AS to .pdf, the save window disappears in seconds and I can't save the document.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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    Hi,

    Sorry for the inconvenience caused to you. Can you please share the following details:

    1. Version of your Acrobat.
    2. Detailed steps to reproduce the problem.
    3. If possible share a video of the problem.

    Regards,
    Sandeep

  5. A PDF which was created via an InDesign export, cannot be reduced in size in Adobe Acrobat Pro DC. It hangs Acrobat during the Reduce in Size option.

    I have isolated the cause of the problem to the final letter "x" that was added at the end of the text in the Indesign CC file.. I will try to see if I can attach that file. I have attached a ZIP-compressed Adobe InDesign CC 2018 package. I have also attached the PDF file.

    This problem is keeping me from reducing in size a very large file.

    1 vote

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    Under review  ·  8 comments  ·  Other  ·  Admin →
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  6. Does not send, goes into perpetual loop of "next". How do I roll back the update! Need to know ASAP!

    15 votes

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    7 comments  ·  Other  ·  Admin →
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    Thanks for reach out to us. It will be great if you could share the below information :

    1. Machine configuration like OS version etc.
    2. Acrobat version (Go to Help→About Adobe Acrobat Pro DC)
    3. User id with you have logged in Acrobat.
    4. Exact set of steps you are trying to execute

    Also is the issue occurring with a particular type of file ?

    Regards,
    Sandeep Grover

  7. This new screen is like staring into a light bulb. I'm going blind.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  8. To use a time scale to limit PDF files being used or viewed even if they have been uploaded to a Web Page.

    We have a very High Profile Client who has requested that we provide a service whereby he can stop people viewing his PDF files after a specified time scale. At present they have to monitor the numerous websites where their PDF file have been uploaded to and request that that are taken down. They want this function to automatically stop the PDF from being viewed.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future

  9. Running Acrobat DC and Acrobat Reader DC on Windows 7 Professional. Every click to open, close, save, can turn into an eternity of "Acrobat not responding". Hope it can be fixed.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Hello,

    i already created a bug report to pdfbox because i thought it's not a adobe bug. But in the comments they told me thats maybe an adobe bug.

    The link of the bug is:

    https://issues.apache.org/jira/browse/PDFBOX-4045

    Is it possible to check which is correct?

    Thanks

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Thanks for raising your concern, we are escalating the issue to the concerned team. I would like to add Acrobat XI now is end of life, i would recommend upgrading to Acrobat DC for a better experience.

  11. Working on a MAC (mac OS High Sierra v 10.13.2 updated 12.14.17) in Acrobat Pro DC v2018.009.20050
    I think this problem started right after OS update.
    Open a PDF document, extract a page, and now want to save that page.
    A Save As PDF window opens but it is empty and you can't do anything. If you try it too many times it will lock up acrobat and you have to force quit. Does the same thing if you want to do a save as to an existing file and rename etc. Screenshot attached.

    1 vote

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  12. In Acrobat Pro DC, I try to reduce the size of a PDF file and Acrobat hangs. I have to Force Quit Acrobat. The PDF was originally an export from InDesign CC.

    1 vote

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    2 comments  ·  Other  ·  Admin →
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    Thanks lee for reporting. We are also trying to reproduce the issue on our end, meanwhile it would be great if you can attach the indesign CC file.

  13. send and track never works. It continues to say for me to log in and there is no internet connection. I am using ethernet, not wifi.

    2 votes

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  14. When converting colors on a multi-page PDF file, after clicking OK, the progress bar that appears starts with showing "Converting Page 0" when it should be "Converting Page 1". Probably just using the pages array index (being zero based).

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. If I try to save a document with a different name the program crashes.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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    Hi we are not able to reproduce the problem in house.
    Can you elaborate little more here and also please provide the version of Acrobat you are using.

  16. Installation of Adobe Add-in for Send & Track should not be automatic. It blocks the email signature of the user in Outlook 2013 from appearing when he/she wants to send a PDF by email directly from Adobe or other program which uses the Outlook API

    6 votes

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  17. I can't open PDFs, I tried everything from disabling javascript, turning protected mode off, to formatting my laptop. It always pops out with a javascript window expired. I've attached a photo below. If I disable javascript I am able to open the file but there is no content, if it is enabled then once I open the file it the pop up appears and when I click ok it closes the file.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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    Hi Rai,

    I suppose you are facing this with a particular set of PDF’s. Can you please provide one such PDF. Also please provide the version of Acrobat you are using.

    Thanks

  18. PDF does not finish converting Spot / RGB colors to CMYK/
    This is when using preflight fixes or convert color under Print Production Tools.
    Acrobat freezes most of the time, or when I try to Save as.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. AABDC needs 'Smart Lookup' capabilities like what is in MS Word 2016 to be able to look up phrases, not just SINGLE words.

    I want to be able to highlight something such as a persons name and then 'right click' on it and have a 'drop down' link to Google search the name or other selected phrases.

    1 vote

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    Under review  ·  0 comments  ·  Other  ·  Admin →
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  20. For the record, I contacted Adobe for Chat support today. It was utterly worthless

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?

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