2661 results found
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ADOBE acrobat has wasted my time
Please don't insult us and call it MY adobe acrobat. It's corporate greed. It's YOUR acrobat and we are forced to use it.
2 votesSorry for the inconvenience caused to you. Kindly share with us specific details of the issue you are facing”.
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Acrobat Pro DC (AcroCEF) eating up 21GB of memory and CPU time on Mac
When macs left unattended and Acrobat pro running the application increasing consumes CPU time and memory. Coming in the next morning my machine is extremely slow to respond. This is happening on two mac machines I use.. one Sierra 10.12.6 and one High sierra. Both machine regularly use MS office applications and Saffari and Chrome browsers. Both utilize Mcafee. Acrobat will not close unless being forced to do so.
29 votes -
Email PDF file on a mac using Microsoft Outlook
Bug - I have up to date Microsoft Outlook for mac (subscription) as well as a subscription for Adobe Acrobat Pro DC. The idea of a subscription (which is pretty expensive) is that you get the most recent version of the software.
I have been using Adobe Acrobat Pro DC for about two weeks now. My experience has been very negative. The specific issue that annoys me is the ability to email a PDF file. When I attempt to do this one of two things happen:
1) The system just goes into Beach ball spinning mode - have to force…
2 votes -
BUG Find Whole Word grayed out
Cannot uncheck "whole word" from Find box. It's there but grayed out. There is no way to uncheck by default. Have to open the cumbersom full search panel, but it still won't change the default.
2 votes -
Make it easier to find how to reduce file size for emailing
Make it easier to find how to reduce file size for emailing
7 votesTry this thread: https://forums.adobe.com/thread/1996957
Please let us know if it helps. -
Portfolio layout macro
I have several potfolio with simial structure. Each time I open them I want a view with a vertical split in the window and the source folder added to the file deails pane. Not a big deal but adds up to some time. I have not been successful in finding a custom layout which provides this - they seem to be a daunting subject.. So my question is would it be possinle to write a macro I could run on opening the layout and where could I find hints/advice on how to write such a macro.
Thank you for any…2 votes -
Acrobat crashes after transparency flattening
When first applying a hairline fix in Acrobat (all lines below 0,25 pt to 0,25 pt) and then flattening transparency in Acrobat using the transparency flattener, Acrobat crashes. I see the progress bar going to 100% and then Acrobat crashes without any error.
BUT... if I skip the hairline fix step, then Acrobat flattens the file without problems. So there must be something with the hairline fix that causes the transparency flattener to crash.
Using Acrobat Pro DC 2017.012.20098 on Mac.
Example files in attachment.
File ...WITH... crashes while flattening.
File ...WITHOUT... flattens fine.2 votesWe apologise for the issue you are facing. Yes, the crash is reproducible. We will investigate this and revert back.
Thanks,
-Amboo -
Running Sierra 10.12.6. Acrobat pro won't open properly.
Acrobat pro won't open properly on my iMac running Sierra 10.12.6.
I can see it in the menu bar at the top of the screen, but it won't open any further than that.
I have been able to click on file-open and managed to open a file, but none of the tool functions work.1 voteApologies for the trouble, can you provide the Acrobat version you are using. Also please provide the following logs:
“~/Library/Logs/Adobe/Acrobat Update Helper DC.log”
“~/Library/Logs/Adobe/Acrobat Updater DC.log”
“/Var/log/install.log”
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the system keeps shutting down as soon as I try to save a redaction
The system keeps shutting down as I try to use the redaction feature. so frustrating.
6 votesThanks for reprting the issue. Can you please provide your machine detalis with the Acrobat version you are using.
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Adobe Send & Track Add-in for Outlook stops email signature coming through when sending PDFs
Installation of Adobe Add-in for Send & Track should not be automatic. It blocks the email signature of the user in Outlook 2013 from appearing when he/she wants to send a PDF by email directly from Adobe or other program which uses the Outlook API
6 votes -
Nothing to do with your product. This is a complaint about your website.
None of your business what my date of birth is. No need to ask it. Then you point a page that apparently explains and it doesn't explain.
Also website is annoying and circular. Makes it difficult to find the right place to contact.
7 votesAsking for DOB is a legal requirement for us. Also can you please elaborate on the issues you are facing with the website in particular.
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mailto
Adobe Acrobat XI Pro mailto link opens IE first and then Outlook 2016. Default program for mailto protocol is set on Outlook 2016 and Adobe Acrobat Reader DC opens mailto link on Outlook 2016 only.
Reset Acrobat XI Pro did not resolve the issue.
Please assist on rectifying this.
2 votes -
it keeps crashing on my mac and its the newest version of Acrobat Pro
whenever I add rich media to a PDF, Acrobat Pro DC keeps crashing making it useless. and annoying as I just bought it so it's the latest version.I have a 2016b mac book air. help!
2 votesApologies for the trouble, can you provide some sample rich media PDFs with which you are facing this.
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The ability to drag and drop and reorder portfolios
Would be great to be able edit the portfolios files layout once saved and move the files around or change the order by dragging them to where you want it rather then by the choices provided I think it was called freeform or something like that. I use to be able to do this with Adobe X, with DC I can't. Really am not liking the latest version of Adobe, wish I could go back to my old version.
23 votesThanks for raising your concern.
We noted down this issue in our database, will keep you posted.
Thanks,
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Cant get adobe pro to display pdf documents in IE11 but it works with the free version on Adobe reader DC
Cant get adobe pro to display pdf documents in IE11 but it works with the free version on Adobe reader DC. is there a fix for this
4 votes -
Send & Track Personalized Email Message
Allow users to edit and save a new default email Subject and body Message when using Send & Track. This is useful for those companies that send PDF files on a regular basis with a particular form letter attached to the file. Currently, we have to cut and paste our message into the default form each time. It would be nice to eliminate this step.
2 votes -
IRequest for assistance in retrieving pdf document
I worked on a document for 3 hours. Then something unexpectedly happened as I was trying to save it. Now all is gone. Can I retrieve this document by any chance?
2 votesI am sorry but if it wasn’t saved, there is no way to retrieve it.
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Customize view when open PDF
I would like to be able to customize what opens in DC like previous versions. For example, I almost always need the comments bar open when I open PDFs. It was save me time and clicks if I could set in Preferences or someplace to always open that bar when opening a PDF> I used to be able to do this i thought in previous versions. I hop eyou can add this tweak.
2 votes -
I’m just writing about website I tried many times to get into live chat but I can’t why I don’t know and my is not fixed yet.
Stupid website
1 voteI am sorry for the inconvenience you faced. Can you elaborate on the issues you are facing with Acrobat DC and allow us to help you here.
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add the split option to the "tools to add" in Action Wizard.
Please add the split option to the "tools to add" when creating a new Action Wizard action.
This would allow for automated actions to be created where split top level bookmarks using bookmark names for file names utilized as part of a action, so it wouldn't be necessary to physically go through the setup process of: Organize Pages/Split/Split by: Top level bookmarks/Output Options/Use bookmark names for file names.
8 votes
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