Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. What happened to File-Save and File-Save As

    What happened to File-Save and File-Save As? Adobe Acrobate Pro DC updated itself and they're gone.

    3 votes

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the inconvenience caused to you.
    Kindly share with us your machine details and Acrobat version.
    Also please provide us some sample files on which you are facing this issue

  2. Look up to www.dictionary.com doesn't work anymore

    a word look up ends up with '404 Not Found' using:
    https://www.dictionary.com/cgi-bin/dict.pl?term=<word>

    instead it should use:
    https://www.dictionary.com/browse/<word>?s=t

    3 votes

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    Need Info  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Freeze Issue When Zooming with Scroll Wheel

    When zooming with the scroll wheel, Acrobat freezes and I get a spinning beach ball. The files I am working with are not large, but they do consist of lots of lines/content streams sometimes. If anyone can offer support for this, it would be greatly appreciated. I encounter this issue multiple times a day and it appears to happen only if I am trying to zoom with the wheel right after it opens and Acrobat is still trying to load the creative cloud profile, or when I have been working in the file for a period of time and try…

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the inconvenience caused to you.
    Kindly share with us your machine details and Acrobat version.
    Also please provide us some sample files on which you are facing this issue

  4. Have a download button which facilitated a download to the customer's computer instead of just getting the page address

    Have a download button which facilitates a download to the customer's computer instead of just getting the page address downloaded

    3 votes

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  Bilal Ansari responded

    Could you be more specific? Where do you expect a download button? Also, what do you mean by ‘page address downloaded’?

  5. Windows Acrobat XI save as problem

    In Acrobat XI on Windows I save as the file to create another same file. But the text in the creating file has been modified.
    Steps to eproduce:
    1. Open the Demo File.pdf and click "Save As" in File tab.
    2. Give a name and save it somewhere.
    3. Reopen the new file you will easily find it is not the same as Demo File.pdf

    3 votes

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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Pages flickering

    When viewing pages, they often flicker, as if they are redrawn infinitely.

    3 votes

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    Need Info  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Opening side by side

    It would be great to be able to open 2 PDF pages next toeach other for easy comparison, i.e. when comparing two people on a geneology site

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  Vivek Chandra responded

    Hi

    You can try the following –
    Go to Organize Pages App to move the pages you want to see next to each other.
    Then go to View→Display Options and select Two pages.

    Please let us know if this works for you.

    Thanks
    Vivek

  8. Action Wizard causes crash

    I've created an Action Wizard that does the following:
    -Runs Preflight to convert to PDF/A-1a
    -Saves to a Local Folder, appending "_A-1a" to the end of the file name.

    That's it. I can run this Action Wizard on individual PDFs no problem. But when I use the "Add Files..." option to run this wizard on multiple files, the Action Wizard begins, but crashes Acrobat after the first file. This has been the case for the last few updates to Acrobat DC (15.23.20056.213124), but did used to work with Acrobat DC and previous versions of Acrobat. This is on macOS 10.12.3.

    3 votes

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    Need Info  ·  2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bug: “Create Contents item for link annotation” fix fails!

    If we create a tagged PDF from InDesign, the contents item for hyperlinks is missing. This can be fixed with Acrobats single preflight fix: Create Contents Item For Link Annotations.

    However, this broke already in 2019 and still is broken in 2020!
    In 2018 it works in one go.

    In 2019 and 2020 we have to run it is many as five times before it is actualy applied!

    We save the document each time under a different name, sometimes the third time we run the fix it sticks, sometimes after five times, sometimes not at all.

    Now we heard this…

    2 votes

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    Need Info  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Better labeling of Action Wizard Controls for screen reader users

    I am encountering problems with poorly labeled controls in the Acrobat DC Action Wizard. As a blind screen reader user, I would greatly appreciate anything you can do to improve the control labels that are spoken by screen readers. I am using the JAWS 2020 screen reader with Acrobat DC version 20.006.20042.
    The issues I have encountered:

    1. Some of the button control labels are unclear and it is difficult to determine which control has focus. For example, when adding a Watermark, the button to add the watermark is spoken as “Add”. If I press “space” to select this option, another…

    2 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    I checked the issues after your response.

    For point 2, the behaviour is as designed. It seems that the user have to select the option as the default selected item is the last added item in RHP and if no addition is done, then none of the option is selected. Further, I’m not able to hear “AV container View” with controls. I’ve informed the engineering team regarding this.

    For point 3, I have raised the issues with engineering team and hopefully it will be fixed in future release.

    Thanks
    Rachit

  11. Make the Download button more prominent on the file download page

    When a file is shared using a link in Acrobat Pro DC, the page that opens tries to open the file. The problem with this is that some of the features don't work properly on this page (such as portfolios and initial views within portfolios). Please make the download button more prominent so that user can open the file in the Acrobat software easier.

    2 votes

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    Need Info  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Unable to reactivate Embedded Indexes

    I followed this tutorial (https://helpx.adobe.com/be_fr/acrobat/kb/enable-embedded-index-to-search-pdf.html) to reactivate embedded index in acrobat pro dc 2015 15.006.30.464. When testing the modification, The indexing is not functional.
    Is there a solution of this problem ?

    Best Regards

    2 votes

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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    We are sorry that the solution did not fix the issue.

    Will it be possible for you to please share a sample PDF with us on which the issue can be reproduced?

    You can mail it on sagrover@adobe.com

    Regards,
    Sandeep Grover

  13. Adobe crashed my whole computer !!!

    I opened a document on Adobe on Mac and then it stopped responding right away. Then I tried to restart my computer or shut it down, it showed that because my ADOBE WOULD NOT let me!!?? I couldn't not open any pdf or restart my computer because of this. Please help!

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

  14. Pdfmaker Add in not working with Office 2019

    The Adobe PDFMaker Add In does not work in Office 2019. The add in appears on the Add In list but when checked, nothing happens. This needs to be active in Office 2019

    2 votes

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    Need Info  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bug: Text Disappears

    Text spontaneously disappears after leaving the page and scrolling back to it. The text fields still exists and some letters stay visible, but the other letters have disappeared.

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

  16. Error Message: There was an error processing a page. There was a problem reading this document (109).

    I get this error message occasionally, and sometimes if I close the document and reopen, it loads fine. Other times, it just won't load. Any suggestions?

    2 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

  17. Bug: Reduced Size PDF Leads to Corruption

    We are a publisher which also publishes PDF version online. In trying to use the latest version (2019.008.20081) to save as reduced file size, the text becomes corrupted.

    2 votes

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    Need Info  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Dont crash lose 3 hours of my work and then not be able to bring it up the file, how about that for a great idea. Thanks!

    dont crash and have a **** program that loses large amounts of work. Thank god there was an auto save oh wait it crashed and didnt work too.

    super!!!!!

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using

  19. after create link page zoom changes

    windows 10, Acrobat pro DC 2019.008.20074

    bug?

    description of issue:
    - page zoom of pdf is fit width
    - select text/location where the link must be inserted
    - right mouse click -> create link
    link action = go to a page view
    - click next
    - go to page/section to where the link must go
    - click Set link
    - the pdf jumps back to the location of the selected text.

    and now the page zoom is not longer fit width but custom.

    2 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you are facing.
    We are not able to reproduce this at our end.
    Can you share with us some sample PDFs with which you are facing this issue.

  20. The PDF file will be collapse after saving the file and reopening it.

    Tested with Acrobat DC and PitStop Pro.
    Run the attached action and save your random PDF.
    Reopen the PDF file and the interface will now be collapsed.

    2 votes

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    Need Info  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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